Hotel El Tope(4 stars)

C/Calzada de Martianez, n. 2 38400 Puerto de la Cruz Show map

Average rating

421 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.9
  • Service
    5.1
  • Location
    5.0
  • Food and Drinks
    4.8
  • Sport & entertain
    4.4
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162 hotel reviews in Englishsorted by travel date
Thomas
A bit worn, but as a starting point great
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
In our opinion the hotel is in no as terrible condition, as you after several reviews here could do mine. The furniture and carpets like a bit dated and if you everywhere after rust searches, it will also find, but we felt, and still comfortable. The hotel is outdated, but shone because of its staff and the really great location. read more
  • Room
    4.0

    The following review is based not on the behelfszimmer the 1st night, but the actual booked from the 2. night! We had a double room with balcony, because while the cheaper but balkonlos, and the other double room on higher floors much more expensive. The rooms are equipped with a large double closet, a double bed, a bench, a crt with temporary empfangsschwierigkeiten (but who is on vacation the tv watch?) , two wingback chairs, a balcony me 2 plastic chairs and a plastic table, a larger refrigerator for private use, a shower/tub combination, a toilet with bidet, a hair-dryer and two mirrors (one in the bathroom, a in the room). The interior was to us more than enough, since we hardly in the room and for our purchases the fridge very much appreciated. Hears one however 4* Gran Hotel, may most people from the rooms be disappointed (always be taken into account: 4 stars are country category!). Look a little closer, are the mountings somewhat tarnished and drop, may some walls a new coat of paint or work the mattresses worn out. The air conditioning is very loud, but who you before falling asleep turns off and during the night the window on the balcony auflässt, despite somewhat traffic under the balcony its night. The general cleanliness was good. If you read some of the other posts you might say, that the lower floors a cellar dungeon are. We have not understood (in the room 040). The carpets are dark and older vintage his, but mold or besorgniserregeneden repairment congestion, we have not seen. The balcony and the view of the sea compensate for the smaller flaws. Whom that is not enough, the just the fee for the rooms in upper floors pay and can then only a side instead of frontal on the sea look.

  • Gastronomy
    5.0

    We only booked accomodation and breakfast, why only the breakfast measured. This was a little bit varied, but sufficient varied. There are several bread and rolls, different scheibenwurst/salami, sometimes liverwurst or brawn, cheese slices, cheese cubes (feta, goat cheese, blue mold), typical english breakfast (white beans in tomato sauce, tomatoes, sausages, bacon), fruit (kiwi, banana, papaya, orange, dosenpfirsich and pineapple, blutorange, apples, pears), stale danish pastries (muffins, puff pastry), fried eggs, scrambled eggs, pancakes, different yoghurts. Various coffee drinks come from many machine, the in the breakfast room distributed are installed. The offered food changed hardly, but because of the great variety you 2-3 weeks good. There was only a large dining room, so the noise level depending on the time quite increases can be. We always found an empty table and the waiters was extremely fast, if it concerned, old dishes and reset tables. The hygiene at the buffet was good.

  • Service
    5.0

    Because of a booking mix-up we had to leave our 1st night in a windowless room in the basement spend. The next morning we could in a double room (not economy, however also not with lake/teideblick) move and were for the inconvenience with 2 bottles of sparkling wine and 2 large früchtekörben compensated. Also we could the safe free of charge (instead of 2,50 Euro per day) use. The ladies at the reception languages good german and inquired for example, for us, whether the cable car to the Teide drove or as the weather in other inselteilen was. The boat trip from the bar was also from the reception call booked. Overall the entire staff was very friendly and helpful.

  • Sport & Entertainment
    5.0

    We were only 2 time on the small pool and otherwise no sports-or entertainment offers use. The pool was clean, not too cold and made a clean impression. Chairs and umbrellas were sufficiently available. Every evening in the entrance area any kind of evening entertainment. Either live singing and played or it apply local disguised folclore troops on. Even if we this offer never used it, so it made a diverse and good impression.

  • Hotel
    5.0

    In our opinion the hotel is in no as terrible condition, as you after several reviews here could do mine. The furniture and carpets like a bit dated and if you everywhere after rust searches, it will also find, but we felt, and still comfortable. The hotel is outdated, but shone because of its staff and the really great location.

  • Location
    6.0

    From südflughafen from one drives scarcely 2 hours by bus after puerto. The hotel is located outside the hustle and bustle of the waterfront on a hill. Because of this you have a wonderful view the direction of the sea and not the noise of the city center. To the center one runs over some stairs or along a steep road about 10 minutes a piece of uphill several worthwhile cafés and restaurants. We found the location great, as centrally located but nevertheless undisturbed stay.

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Jan
No recommendation for el tope.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2013
The building still has a bearable size and looks from the outside better, than inside met. The hotel has its best days already a long time experienced. If one with open eyes through the hotel runs, you can wishes flying see. The carpets in the hallways are worn and also the furniture on the courses have already better days experienced. If you in the deep of the hotel are immersed the decline even smell. In the basement, a visit is definitely worth it, are the low-cost room, it smells like mold. The hallways are dark and it is a light ... grusel feeling. The hallway to the end of all, is by the pool back to the light. On his hike, directly under the pool the guest can on the wall salpeterausblühungen and traces of rust on the wall admire. There are some chairs around, i recommend however to any, there down permit, since the depression would affect. The guest structure were mixed and very international. The average age is somewhat older. read more
  • Room
    1.0

    The first days we had a room in the basement. It was absolutely unbearable. It had a ceiling of about 2.20 metres and an old, dirty carpet. In the bathroom had the tiles damage, in the corners of the ceiling mold. The room smelled musty and was humid impression. It is a cheek paying guests such rooms to rent, even if you have been a bit cheaper should. Book in no case en low-cost accommodation in this hotel, you will regret it, unless you are extremely frustrartionstolerant. The low-cost room, the note 6. After complaining and surcharge we got a 'normal room', which was not more to depression led. Note 3.75

  • Gastronomy
    3.0

    The food was of the quality and quantity alright. But we were already in better hotels. The cleanliness and hygiene were apparently good. The prices for the beverages were adequate. Beer about 2,30 Euro.

  • Service
    5.0

    The employees were very friendly and helpful. German and english spoken. Also the cleaning of the rooms was always to our satisfaction. Due to our complaint, we were first in a low-cost room, we were upgraded to a 'normal room' against an extra charge. The employees at the front desk were very pleasant and tried in another room to accommodate.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    The building still has a bearable size and looks from the outside better, than inside met. The hotel has its best days already a long time experienced. If one with open eyes through the hotel runs, you can wishes flying see. The carpets in the hallways are worn and also the furniture on the courses have already better days experienced. If you in the deep of the hotel are immersed the decline even smell. In the basement, a visit is definitely worth it, are the low-cost room, it smells like mold. The hallways are dark and it is a light grusel feeling. The hallway to the end of all, is by the pool back to the light. On his hike, directly under the pool the guest can on the wall salpeterausblühungen and traces of rust on the wall admire. There are some chairs around, i recommend however to any, there down permit, since the depression would affect. The guest structure were mixed and very international. The average age is somewhat older.

  • Location
    5.0

    The hotel's location is good. It is situated on a hill and to the beach you need about 7 minutes. The shopping opportunities in the area are varied. Also restaurants plentiful. Whoever reasonably good on foot is, has surely no difficulties the stairs until to the hotel to manage. In the vicinity, approximately 10 minutes away, is the bus station, the buses in all directions via the island go.

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Andreas
Support stockings and haftcreme
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel el tope you can evaluate bad, but i will try. The hotel has rather a 70. and 80. years charm. The furnishing is appointed in mahogany and very dark. The target group is rather older generation. We, both 50 felt at the start nevertheless quite in the wrong place. In the 2. week were the guests then somewhat younger, but if you're young vegetables expected, is disappointed! Staff & friendliness: All of the staff at the hotel is exceedingly friendly and at all times very helpful, even if a repair a broken duschschlauches no success brought. The birthday ... of my better half there was a bottle of sparkling wine to the room. Food: The choice is big, however for my taste somewhat too boring. Seniors with partly lost sense of taste there are probably not so picky! The one day there was roast beef than roast, on the next day the remainder piece as cold cuts. The was so far ok, but 4 days in a row pike medallions in all possible variations, that is a no-go! Price: Hotel's own drinks are quite cheap. A beer to 2,50 Euro, the bottle house wine costs 9 €and was of good quality. Pool: it is quite small and the was fun, the seniors watching, as it is always nice in the circle of their trains pulled. Hand towels were on loan and on request these every day replaced. Also a pool service the whole time available. Parking: Is all hotel guest free of charge available. Animation: Every evening, the older generation something offered. Who however on modern music waits, the wait in vain. In short: The hotel el tope has its best time behind itself. It is more suitable for seniors. Itself 50-year-old go as young people through! read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Reinhard
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
The hotel is for sure ageing as almost all hotels in Puerto de la Cruz but it is nevertheless clean. It is centrally located on a hill. The shopping center martiánez is located right at the foot of the hotel. We had a room on the 6. floor with teideblick, what the january recommendable is, since that the sunny side is. The bathroom was already renovated, with walk-in shower and new mountings. The room staff and also the staff in the other areas was very friendly. For dinner there is a reservation system which was not our approval. Depending on ... how much tip the waiter got had one of the next evening a reserved table. The variety of the dishes early and evenings was good, if you complained should consider as varied food at home is. As in short: next year in january we are again over there! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andy
Rather for travellers from 50
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Great location a little on the hill. Approximately 300 meters to the beach and center. Supermarket really nearby. All rooms have view of the sea but only the Teide view the whole day sun, the other almost the enitre day only shade except in the morning. Breakfast good but very monotonous. Dinner was delicious except for the salad buffet, which is always the same read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Hannelore
Hotel with defizieten
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
The size the room are normal. (carpet) is a disastrous ftate. Stained and very old. The furniture should also be replaced. Chair worn. And bankpolster bad. Buffet for a 4 star hotel normal. Guest structure from 50-, this very quiet and relaxing. The lobby in comparison to the previous year (chairs) deteriorated. Is now a concert hall, without comfort. Thereby it very cold. Are missing cosy seating areas. read more
  • Room
    3.0

    The cleaning staff has not accepted. Because the vacuum cleaner was just very used. But positive emphasized should be but the change of bed sheets and towels. The condition the room leaves much to be desired. Everything was very old and worn out.

  • Gastronomy
    5.0

    The quality of the meals is good. The restaurant was always clean and smart.

  • Service
    4.0

    The service is good and they speak several languages. Particularly the friendliness and the speed the waiter is to be pointed out. What the one negative was, that for dinner many tables already be reserved in advance through before then asked drinks (selected) guests. Speaks of a listing of the guests or?

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The size the room are normal. (carpet) is a disastrous ftate. Stained and very old. The furniture should also be replaced. Chair worn. And bankpolster bad. Buffet for a 4 star hotel normal. Guest structure from 50-, this very quiet and relaxing. The lobby in comparison to the previous year (chairs) deteriorated. Is now a concert hall, without comfort. Thereby it very cold. Are missing cosy seating areas.

  • Location
    4.0

    The hotel is very well located, but in a hill, the for disabled very badly be attained can. Either over many steps or very steep street.

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Hanne
Already the 4. time in january el tope
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Value for money in this hotel true. After a couple of days we were not more from the dinner enthusiastic. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Susi
Acceptable, if room not in the basement
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
For fourteen days decent hotel, if you are lucky enough, not in the basement to be quartered. After a short complaint we got a new room on the 3. floor. There somewhat louder, but nice view and nice balcony. Food good and varied, service always very friendly, cleanliness in the room mediocre, way to the beach a bit steep, but manageable. Pool was ok, as mostly empty. Always enough chairs and good service at the pool. Audience rather older people (mostly from 70 and older). Nearby nice parks. Recommended: taoro park, and botanical garden. Invite to racing bike rent nearby. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jürgen
Spring in december
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2012
In spite of the age of the hotel it was a very pleasant vacation. The reviews for me in every aspect confirmed. Very a pleasant service. Entertainment is not in the first place, but i did not expect. Good care by jahn-reisen locally (tours, etc.) The good weather is a great job. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ernst
Very recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • December 2012
The hotel is very recommendable. The service is very good, the staff in the restaurant professional and the food varied. And not to forget: one of the few hotels in Puerto de la Cruz with parking for the car. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rudi
Well located quiet hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
Very pleasant stay el tope. Restaurant and the food was good. Friendliness of the staff very good. A bit dated, otherwise everything was good. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Gabriele
Where come the four stars forth?
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • December 2012
One must wonder, as this hotel to its four stars. It makes the impression, that it from old stammurlaubern lives who the hotel from a reason to choose, the waiters know their habits and the attracts the regular guests. The food is an impertinence just for older people the fats dishes not more good. But heavy makes good and fast full. What both the quality and taste of the dishes were concerned it is everyday the same. I have been to many 4 star hotels, but this was by far the worst. If the staff, from the waiters to the ... cleaning staff does not endeavor in such a way would be, you could the hotel only stars give. The furniture and the carpet would have to be urgently renewed. In some floors the finery of the walls falls and the beautiful sun terrace on the roof, the on the homepage of the hotel as advertised, must not be used. The gala dinner on new year's eve was a disgrace and not worth the paper, as it pressed was. Bottom line, if you don't set importance on good, healthy food sets, and a little atmosphere does nothing, is available in the el tope correctly. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Mildred
Advent in Puerto de la Cruz
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
It has approximately 300 rooms on 7 floors. Also from the lower floors you have on both sides a nice view. It was clean, however the furniture and carpets to the part. Quite run down. Wlan was in the hotel including, 2 pc's with internet access are also available, but slow and 1 €= 10 minutes. Guests: about 70% german, 20% british, the rest international. Families and younger (to 40 years) rather poor, the majority of the guests were fleet pairs of pensioners. read more
  • Room
    4.0

    Rooms were clean but a bit run down, bathroom was a couple of years renovated. Double bed, desk, chair, coffee table, tv with digi channels. Radio you can via tv hear. Refrigerator, safe (daily 2,50 Euro). Huge closet with mirrored doors, telephone. The water is chlorinated (probably deionized water), therefore it smells in the bathroom after swimming pool. Balcony: 2 chairs, 1 table from plastic without cushions. Sea view, except for the corner also north side, sun worshippers should 'teideblick' choose, if you cool to sleep wants is with a view of the sea better off. It was quite noisy because of the sea and the stadtgeräuschen.

  • Gastronomy
    4.0

    In the morning and in the evening in each case huge buffet, which is however strongly repeatedly. Mealtimes 7:30 until 10:30 and 18:00 until 21:00. earlier breakfast is possible by appointment. Everyone can come when he wants and sit down where to place is. A ' singletisch ' does not exist. During the high season it could be waiting in front of the dining room are coming. Also who is late to, always had the whole selection, everything was always refilled. At the pool bar there were snacks, ice cream, cakes and so on The lobby bar evening on, where you can also order tea, you during dinner drink. There was always wide choice, thursday is' canarian spezialitätentag', also vegetarian meals are offered. Dessert always as a buffet. In the morning and in the evening always had fresh cut fruit, for example papaya or melon. Drinks for breakfast: Cappuccino, german filter coffee, fresh or juice from the machine, sparkling wine - always as much as you want. Beverages in the evening: price ok, 0,5l of water 1,90 Euro, beer circa 2,20 Euro. Wine one can only bottle way buy, but the open bottle on the next day brought it again. Tipbox at next to the cash (the beverages in the out paid or booked on the room number), many have 'their' favorite waiter but money tip. Decoration in the run up to christmas: very christmassy, also always entsprehende music. But that is probably due to the whole island so.

  • Service
    5.0

    Friendliness: except for individual outliers were all extremely friendly. Foreign language skills: reception and waiters: urlaubsvokabular in german and english. If you what specific wants, it could get difficult. Room cleaning : really good, those who were very picky, but cannot be satisfied. The balcony is also deseamed. There are room and laundry services, but i didn't use it.

  • Sport & Entertainment
    4.0

    Every evening there was music or dance, rather on the fleets retired couple cut. There is a small gym, hairdresser, a wellness area with massages (not used). Pool: circular, rather small, for cooling but it was enough. Liegestuhlservice, you get cushions and a large towel. For children there is no special offers.

  • Hotel
    5.0

    It has approximately 300 rooms on 7 floors. Also from the lower floors you have on both sides a nice view. It was clean, however the furniture and carpets to the part. Quite run down. Wlan was in the hotel including, 2 pc's with internet access are also available, but slow and 1 €= 10 minutes. Guests: about 70% german, 20% british, the rest international. Families and younger (to 40 years) rather poor, the majority of the guests were fleet pairs of pensioners.

  • Location
    5.0

    The hotel el tope is on half height, it is to the hotel always quite steep uphill or downhill. However therefor one had also from the lower floors a nice view. If you on foot is, should another destination or at least a hotel right next to the promenade choose. There is to the hotel also a path without stairs. Airport shuttle ( südflughafen ) approximately one hour. For wellenreiterstrand 5 minutes, to the beach about 25 minutes, to the zob about 20 minutes. German and spanish supermarkets (5 minutes and above the hotel). Local speciality: tablecloths and bananenschnaps.

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André
Staff-food-great location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
Positive: - the staff is really very nice, helpful and the hotel - the food is varied (vegetarian dishes, 2 soups, fresh fruits, salad buffet, many desserts) and tasted - very good german tv offer - central but nevertheless rather peaceful location - nice view (see but also 1. empfehlungspunkt ) - balcony facing the mountainside is sunbathe Negative: - we had the first night in a 200 metres from the hotel spend, since el tope was overbooked. The alternate hotel had four stars, was however in all areas (except pool area) worse. El tope has us however with a ... safe for free, as well as in the room kaltgestellten sparkling wine and fruit welcome. That was first night quickly forget. - there is free wi-fi. The reception was good, but the available bandwidth much too small. We remember the good old 56 k-modem-time. - the carpets and partly also the walls and gardienenkästen need in the next years surely a renovation. Recommendation: - if possible, book a room with a balcony (if necessary. Terrace). It should definitely above the front desk beach chairs (so minutes 1st floor and gladly higher). We had the mountain side (nice view to Teide). Were very satisfied, because we also the view to the center and to the sea had. The pure sea is certainly a little bit louder and has less green but more hotels to the sight. The mountain has a hook. You can hear in the daylight, many a time the roosters crowing. - for the disabled, and strong geheingeschränkten people (each without a car) not very recommendable, as public access very steep - book a car with topit -car, although it is very cheap and available but the maintenance of our cars was under all s * *. Shock absorbers, were totally over, no scheibenwischerwasser, windshield wiper worn read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sonja
Relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
The hotel bräuchte times a renovation. Furniture, carpets are dated. The people make the best of it. Nevertheless we felt very comfortable and felt very much at ease. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Frank
Good 4-star middle class
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • November 2012
The classics in Puerto de la Cruz. The hotel is really outdated already, nevertheless especially because of the friendly staff still recommendable read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Reiner
Good-catering on vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Good hotel, pleasant atmosphere, guest structure is mixed read more
  • Room
    5.0

    Good and very clean, new bathrooms with showers, more storage space in the bathroom would be welcome

  • Gastronomy
    5.0

    General good, two bars, quality of the food and drinks is good

  • Service
    6.0

    Very good service in all areas, very friendly and helpful staff.

  • Sport & Entertainment
    6.0

    Pool with service very good, chairs and sunscreens abundant, very clean.

  • Hotel
    5.0

    Good hotel, pleasant atmosphere, guest structure is mixed

  • Location
    6.0

    Central location, everything in the immediate area for example center, nightlive, beach.

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Michael
El tope in the november
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
Because of the nice location an interesting resort. The hotel has very lots of regular guests, many over 60, so it seems which is not a drawback. The food is okay, you have outside of the hotel but super possibilities delicious food It was everything to our satisfaction read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ulrich
That was it el tope!
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
That was it, el tope! After several stays in the last few years we are now another house, since the quality but has slackened a lot and not more 4 * is, also by taking into consideration the good value for money! read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Claus-Dieter
On top with el tope!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
I am extremely satisfied, although a construction ujnterhalb i window an annoyance was, the hotel is the however not in its responsibility, room 07 got fresh air from the bathroom and air conditioning. At the opening window came immediately fumes came in... I could prepare for it... The service in the room and in the food area is exemplary! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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