Hotel El Tope(4 stars)

C/Calzada de Martianez, n. 2 38400 Puerto de la Cruz View on map

Average rating

565 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.9
  • Service
    5.2
  • Location
    5.1
  • Food and Drinks
    4.6
  • Sport & entertain
    4.5
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206 hotel reviews for undefinedsorted by travel date
Astrid Heide
Very good stay
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2014
Pleasant stay with a beautiful view. Unfortunately a bit noisy at night, but you can close the windows. Very good shopping and strolling possibilities, nice bars and restaurants. Look forward to a new visit! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerhard
El tope was a flop for seniors top
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2014
Our room was him basement. The condition of the rooms left a lot to be desired, because already very worn furniture and carpeted floors. Wi-fi is not available in every room as promised. Only very few parking spaces for rental cars at the hotel are available, after 18 hours is no space. On the road to find a place to park can also times 2 kilometer away. For a 4 star hotel is not adequate food, especially at the small fish and meat show cooking as we cut is transparent, in order to save the cooks give anscheinet as little ... as possible on the plate. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Manfred
For hikers a good hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2014
The hotel has a good location. From there you can reach everything very good. We were satisfied with the room and food. Evenings were always events. We will definitely come again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ria
For 1 week of relaxation it was absolutely ok.
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • February 2014
For 1 week of relaxation it was absolutely ok. Location not very central, but quiet - a bit raised 'on the hill'. I had no rental car, am 3 times regular bus drove, worked great. The bus stop is located above the hotel, about 5-10 minutes walk. Otherwise, i am only to foot on the way, the path to the beach from bolullo i on recommendation and in the other direction (sign Loro Parque consequences), everything is easy to find. Contrary to cynicism the pool is intact and there are plenty of chairs, umbrellas and cushions. Restaurant i had half ... board - large selection (morning and evening) and büfettangebot changed also. The rooms were also ok - the hotel is just a bit dated. When spanish 4 stars = 3 stars, white woman, what they can expect and what not. There are always knockers and everywhere in the world, for me there was hardly anything to complain about: wireless internet in the room does not work (although it is as advertised) - then times with the mobile phone sit in the lobby. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Horst
A hotel come into the years...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2014
The hotel is a bit dated. The room was worn, shabby carpet, broken toilet flush, loose light switches, permanent rather overpowering in the bathroom. No reservations on the dinner, which the daily fight for the space leads. Unfortunately, the staff was totally understaffed, so that even discontd not cleared and refilled has been. Yet the staff is extremely friendly and tried, as far as it is - to help. Emphasis is the location of the hotel, just a few steps into the centre and to the sea. Nevertheless: no recommendation. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Friedrich
Pleasant stay.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
The hotel is a bit dated. Maybe it in the context of the ongoing modernisierungsprogramms renewed. Otherwise the stay pleasant. We had half board. There was something for everyone. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Marcel
Were completely satisfied. Gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Very nice centrally located area. Had a good time. Service was fine and price performance ratio for beginning january 2 12 €for 6 nights half board great ☺ read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Pedro
El tope was the best for us.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
The hotel is a very well maintained older hotel. Older does not mean old. It was generously built, Both the with full-length windows, very bright restaurant and other public areas. Everywhere large windows. The cleanliness is everywhere great ones. wi-fi is free everywhere. We had booked half board. All evenings there was in the hotel programme of various kinds. Average age 70 +, mostly german guests. read hotel review
  • Room
    2.0

    Our room was from the size and the condition was good. The condition of the furniture was very good. Large furnished balcony. Mini bar. Air conditioning. Telephone. The bathroom was large, equipped with everything, and as the room was always very clean. but is not at all: For the room safe one required 2.50 Euro/day. There is in a 4 star hotel today not any more. This is standard 15 years! Marking refers to the safe!

  • Gastronomy
    6.0

    There is for the breakfast and dinner a spacious and very bright restaurant with a large buffet and also a grilling station with service from the chef. The meals are of a high quality. Unfortunately, as in all buffets not very warm. The quantity is more than adequate and, above all, very varied. Everything was immediately refilled. There are no empty plates. Bananas seem here but a bit special. Of 100 guests take 99 after breakfast or after dinner bananas in the bag or jacket from the restaurant, why? No idea. The people are as though. We before our hosts because of this people ashamed There is a bar for the garden/pool area, and an evening bar. The bar has a unbelievable view of the nightly puerto. The service was very friendly.

  • Service
    5.0

    The hotel staff was very friendly. Both in the restaurant and at the bars. Very friendly, despite too many work, were the maids. Was very nice and helpful the man for the pool was responsible. The front desk could be more friendliness treat yourself. However, there was the woman pelka. The took care of everything and it was very nice and friendly anyway.

  • Sport & Leisure
    6.0

    The pool and the garden were very well-kept. In a few hotel gives it at the pool or a man of the semi-takes, the towels changed and the beach chairs and umbrellas care. And the all very friendly. Beach chairs were always, despite some unavoidable the already at 8 o'clock the reserved beach chairs, free available.

  • Hotel
    6.0

    The hotel is a very well maintained older hotel. Older does not mean old. It was generously built, Both the with full-length windows, very bright restaurant and other public areas. Everywhere large windows. The cleanliness is everywhere great ones. wi-fi is free everywhere. We had booked half board. All evenings there was in the hotel programme of various kinds. Average age 70 +, mostly german guests.

  • Location
    6.0

    The hotel is very centrally located. It is a bit above of puerto. Very nice view to the sea and town. To reach the place over stairs or a new path without stairs. Everything is within easy walking distance. Bus stop 100 meters away. The hotel is very quiet, when a narrow street leads past the front of the hotel.

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Stefan
Bad start - good finish
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
Because of overbooking, 6 of 9 people (3 of 5 booked rooms) our mini-group (1 senior citizen, 2 middle aged couples and 4 young adults) in the first night in another hotel. Transfer by taxi and hotel rooms of the reviewer from higher category organised the reception from the el tope immediately on arrival. The next morning there were the rooms at el tope unfortunately also not yet as agreed upon available. The organisational deficiencies and the resulting discontent of some of our group was looking for the reception by courtesy and friendliness to meet. A morning lost vacation time ... from organizational reasons still remained. For the rest of the week we but certain privileges: 5 adjoining room to meerblickseite, although not explicitly booked, reserved table for all 9 people at breakfast and dinner (half-board). The meal was altogether good and varied at the buffet, the spezialitätenkoch apart from the buffet something very economical with the portionszuteilung. In addition to the usual coffee maker for friends of italian kaffeekultur in the el tope in addition the breakfast quite genieessbaren filter coffee and milk (in replacement hotel the first night was the maschinenkaffee awful and the milk from milk powder cooked). The hotel has obviously a certain age and visible wear as a 'track' in the carpet on the stairs, our rooms were in a good renovierungszustand and shop very to relax. The circular pool was clean and hardly used, since for most probably a little too fresh, although the zuläufe with marked warmer water fed were. Puerto de la Cruz is not to the warmer and dry south side of the island, but the environment is beautifully green and it is also with sun not too hot. The daily el tope free offered evening shows were from very different quality, from a privileged group of dances, their audience to absorb knew to hobbysängerin to run away. Our hotel is characterised by the special friendliness and helpfulness of the staff of the el tope, even in obvious stressful situations. The guests of the el tope is on average, older generation, many were regular guests, mostly german, besides british and festlandsspanier. The hotel's own parking lot for our rental car was free. In the surrounding area was something for any age group in the leisure offer. Puerto de la Cruz has a size, that you not feel lonely and is quite nice and well maintained. The nearest beach with black sand, at which one in the atlantic despite the quite strong surf without violation by stones or hautabschürfungen through rough lava ash can bathe, is about 2 kilometer away just before the zoo 'Loro Park'. In 500 meters away there is a large public outdoor bath with several pools and bars, which we did not use however. The el tope, a highly recommended hotel with a good price-performance ratio, a cheap hotel, no luxury tempel. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Anke
Also a 2 tes time to recommend.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
In december we were. 2013 in the el tope and were in the undertow. Basement -1 accommodated, but very positive showed, as we were almost panoramic views from left to right over the city to the sea, these from a large balcony, with schiebescheiben could close, which with the unique heavy rain best. You could walk the nearby promenade and the ges. City walking. What i particularly liked, that you from the dining room and from the pool was a very nice view of the Teide and a baranco had, at a completely original housing estate was. Sometimes also typical ... hotels in the 70/80 gern came here not in the sense. The staff was very friendly and the waiters were very efficient. The food was varied, there was every day at least. A fish dish at the grill or buffet. The quality of the food. At our travel time the average age was about 60 years. For vergnügungshungrige, young people probably nothing. We have in directing routes with the car done, were more or less to eat and sleep in the hotel. Would definitely stay book a room. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karsten
Not recommendable.
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2013
As a regular to the 6 time in this hotel but deeply this time disappointed. The breakfast was in order, but in contrast to the previous years poor ( frühstückssekt only on sunday) for the same price. Dinner unimaginative; missing kids buffet and carelessly assembly, serious bad the organization of the ' galla dinners for christmas and the quality of the silvesterdinners'um here regular and new guests to gain is a whole new approach is necessary. The decor of the hotel is a ' gran hotels with 4 stars' not acceptable. Luckily, there is in the beautiful Puerto de la ... Cruz other good hotels. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.7
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Peter
As dull as the knife - so the food.
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2013
The presentation and presentation of the food was carelessly. Empty or half empty bowls were only very slow, or did not renewed. The food was not very varied. In a so-called gala evening was the queue of the waiting so long, that after a short time in the area of dessert, the salad buffet and the main meals dammed and wait up to 15 minutes and get the food after the table was only lukewarm. Not the food was amateur, but the nature of the presentation and the drain, The floor coating the two pay tennis courts was repaired and ... not alright. The gym is in narrow squashed and not professional. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Dieter
Despite drawbacks example the food recommendable.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
Older, convenient hotel, but still my standards. read hotel review
  • Room
    5.0

    Relatively big, well-equipped rooms, however everything already come into the years. Instead of a minibar there is an empty fridge, itself could fill (supermarket in the proximity). Room decor and cleanliness was ok. In the book the economy rooms should be noted, that this right over during the day busy street.

  • Gastronomy
    4.0

    Staff, cleanliness and hygiene make a very good impression. However, the food offer and change over the last few years clearly limited, a 4 star Gran Hotel not more rough and got more stony toward. If you the hotel at a cheap price bay, the food still ok.

  • Service
    6.0

    I was completely satisfied. Except for the free wi-fi i can't speak for any andeer amenities say.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Older, convenient hotel, but still my standards.

  • Location
    6.0

    For a walking holiday ideally located. With a rental car in maximum 10 minutes on the motorway. The center of Puerto de la Cruz in 10 minutes to foot. However, about 50m altitude to be taken into account.

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Lothar Wilhelm
El tope Puerto de la Cruz, 21. until 30 december 2013.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
The hotel made a good clean impression from the outside. Inside, however, the renovation clearly. Carpets and bureau are threadbare and have been a little dingy. In the dining room are chairs wobbly and must sometimes before the niedersetzen at critical places put together will be. Wireless access to the internet was - as described on the hotel's website and in the brochure praised - available. The signal strength was throughout the hotel good to very good, but know the staff with disruptions to deal. In 9 days stay was the access to the internet at 3 days networking - ... relevant messages at the reception were schulterzuckend quitiert. Even if the use is free a reliable working connection is worth nothing. read hotel review
  • Room
    3.0

    The room (412) was spacious (double room for single use) but also here the ravages of time was weathered. The isolation in the door to the balcony was dissolved out, the framework wobbly, the bathroom schriekten the fixtures, the transition to the shower hose was broken and leaking. The drain slowly, as if it was clogged. Refrigerator was available, use free of charge. The tv was an older röhrenmodell - but with satellite tv connection. Who abroad not on its local lieblingssender want, it is here to be happy about.

  • Gastronomy
    4.0

    The quality of the food was good. The selection of the hotel category accordingly diversified.

  • Service
    4.0

    The staff was friendly. One speaks german, which the mostly elderly guests much appreciated.

  • Sport & Leisure
    4.0

    Pool and grounds were very well maintained and clean.

  • Hotel
    4.0

    The hotel made a good clean impression from the outside. Inside, however, the renovation clearly. Carpets and bureau are threadbare and have been a little dingy. In the dining room are chairs wobbly and must sometimes before the niedersetzen at critical places put together will be. Wireless access to the internet was - as described on the hotel's website and in the brochure praised - available. The signal strength was throughout the hotel good to very good, but know the staff with disruptions to deal. In 9 days stay was the access to the internet at 3 days networking - relevant messages at the reception were schulterzuckend quitiert. Even if the use is free a reliable working connection is worth nothing.

  • Location
    4.0

    El tope is located halfway from the steep hillside nearby Oberstadt (botánico) and the city centre with its bars, shops, cafes and restaurants. To the beach martiánez are it only few going minutes. Elderly, elderly or in its movement limited people like the climb to the hotel (either about 100 steps) or a serpentinenartige driveway with difficulty.

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Stefan
Top location but worn, dinner rather not!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
The hotel is worn out. The floor coverings partly broken. In the rooms the wallpaper. The wi-fi were free spent, what i however is now a standard image would. The safe cost daily fee. However, if you can see, that the patio door only with a chain on the loose framework is locked, find it rude to the safety of the valuables also to take money! Rather older guests. The dining room is big. Not particularly comfortable but functional. The view from the table super from the window to the Teide and over the sea! Daily room service was ok. ... Breakfast standard, nothing special, though it did not have a 4 star standard! But okay and sufficient. Dinner: i would describe as mostly edible designate. Not varied, everything was overcooked (soft pasta, croquettes not edible). Salt is apparently not much used. M. e. Frozen food, salads from the glass (for example, carrot salad) Dinner definitely not recommended! Rather evening meal in the town! read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Elisa
It was everything okay.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
Price and performance ratio, but i found the mattresses bad. I would stay at this hotel in the summer - this is surely rich. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Doris
Communication.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
Although the hotel el tope came something into the years ireland standard time; it was by the friendliness of the staff, cleanliness and the kommunikationskompetenz of the staff and the landscape compensated. I would to this hotel again drive! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.3
    Overall condition of the pool area
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ursula
Quiet and friendly.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2013
Medium sized hotel, very friendly staff, helpful and almost all speak german. Tendentious the hotel is rather older guests visited, so it is fairly quiet. Also some pairs with small children were there. Since there was no all inclusive, also lack the appropriate guests, which it especially to free drink etc. Is. So, it's quiet and rather 'civilized' to, also on the courses positively noticeable. No grölen and screamed. Our rented car we could free of charge on the site. read hotel review
  • Room
    5.0

    We had a 'economie room' in the floor under the pool, but sea and mountain views (sea view but between unpleasant blocks and bauruien by). Good mattresses, bath, furniture in order, bathroom clean with small 'hiccups' (shower hose drips, processes rusty).

  • Gastronomy
    5.0

    Food was varied and delicious, sometimes a bit slack seasoned, seems to be a concession to the many already older (mostly german) guests. Spice with mojo, Tabasco, Maggi (!) And fresh herbs, to be offered, always possible. Good mixture of canarian and internatinaler kitchen, hands away of the noodles! (were always matschig and tasteless to inedible). Daily freshly grilled fish, fried from the 'show cooking zone' and Paella.

  • Service
    6.0

    The best! Nice staff, helpful and friendly, many speak german, waiters support humorous with ' spanischtraining' by unbegabten speakers. Ladies, the chair at the table adjusted...

  • Sport & Leisure
    5.0

    We found it to be very pleasant, that there is no entertainment at the pool and we just still reading, knit, relax and no us games necessary wanted. Documents and towels free of charge at the pool and very friendly lifeguard attentive offered. Another plus: no beach chairs were reserved with hand towels, so that there were always both sun and shade were free.

  • Hotel
    5.0

    Medium sized hotel, very friendly staff, helpful and almost all speak german. Tendentious the hotel is rather older guests visited, so it is fairly quiet. Also some pairs with small children were there. Since there was no all inclusive, also lack the appropriate guests, which it especially to free drink etc. Is. So, it's quiet and rather 'civilized' to, also on the courses positively noticeable. No grölen and screamed. Our rented car we could free of charge on the site.

  • Location
    5.0

    Large shopping center 'martianez' nearby and a stairs fast attainable. In this shopping center also a very good car rental (small car for 3 days 55 Euro, nice dutch employees), car at the hotel are. Several (small) beaches within walking distance. Nearby are Botanic Garden, taoro park and orchid garden.

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Thomas
Quiet but central location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel has a good location, very quiet, yet central location. The city centre and the eastern beach are within 5 minutes within walking distance. There is good wlan reception in the room. The staff is very friendly and trilingual. read hotel review
  • Room
    4.0

    The rooms are spacious well equipped with air conditioning, fridge for privately bought drinks, tv, wi-fi, a spacious beautiful bathroom and a balcony. It is entirely non-smoking rooms. But the rooms have the usual signs of usage, as light scratches on the wallpaper, on. We didn't mind this but not.

  • Gastronomy
    5.0

    There is in the morning and in the evening a rich buffet, where everyone should be able to find something. There is also show cooking. Especially the canarian dishes are recommended. Extremely positive was the selection of fresh fruit from. Another erwähnende thing is, that the buffet also from day to day change.

  • Service
    5.0

    The staff is very friendly and helpful. All are more or less in three languages (spanish, english, german) but the communication worked always very good.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel has a good location, very quiet, yet central location. The city centre and the eastern beach are within 5 minutes within walking distance. There is good wlan reception in the room. The staff is very friendly and trilingual.

  • Location
    5.0

    The hotel is about 50 meters over the sea. Therefore, it is very central and quiet location. In the rooms with mountain views has also sea view. A shopping mall is on the way to the sea.

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Torsten
Relatively good hotel for travellers without children
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Somewhat older hotel with mostly friendly staff. The hotel has a limited number of parking spaces (once, we had to outside parking, which was a challenge is). The lobby and the dining room are clean and attractive. The stay is for families without children. read hotel review
  • Room
    3.0

    We had a room on the 1. floor with sea view. A large terrace with loungers, clothes rack, table and chairs but exposed top. The room was huge but also was very worn with dark furniture. Many unsightly stains on the carpet. However, the bathroom was newly renovated with grohe fixtures.

  • Gastronomy
    4.0

    For the local standards, the food was rather good, of course, no comparison to german hotels. The choice of warm dishes was enough and relatively newly. However, the selection of sausage and cheese was very limited, each 2 sorts of 7 days always the same. The waiters were very friendly and fast. Drinks are in comparison to other hotels a bit high. What positive and is rare, there is real coffee for breakfast.

  • Service
    4.0

    The staff is predominantly friendly. We only had 2 unfriendly receptionist experienced. German are rather limited.

  • Sport & Leisure
    3.0

    The hotel has a rather small pool and a small spa area. We have however never visited and used. It is not suitable for guests, which your great holiday in the hotel plant to spend to want.

  • Hotel
    4.0

    Somewhat older hotel with mostly friendly staff. The hotel has a limited number of parking spaces (once, we had to outside parking, which was a challenge is). The lobby and the dining room are clean and attractive. The stay is for families without children.

  • Location
    5.0

    The hotel is located in german district of Puerto de la Cruz. Shopping, beach and the popular old town is within a few minutes walking distance.

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