Steigenberger Hotel Hamburg(5 stars)
Heiligengeistbrücke 4 20459 Hamburg Show mapUte & Manfred
Friendly staff, nice house, technology well
- Recommended hotel
- Couples
- Translated
- City break
- March 2013
The hotel is relatively big, feels at the individual floors however not so, but you feel in good hands.
The whole hotel makes a clean impression, breakfast immaculate, friendliness of all employees super, wlan unfortunately only against expensive fee. It is not anymore!
The guest structure is international and the age well mixed. read more
Vera
Hamburgs warmth experience, in a central location
- Recommended hotel
- Families
- Translated
- City break
- February 2013
Wonderful atmosphere; very friendly, competent and accommodating staff; excellent kitchen; the value for money is perfect. We will be back. read more
Sylke-Emma
Friendliness in the star hotel leaves much to be desired
- Recommended hotel
- Friends
- Translated
- Other stay
- February 2013
We have a short trip in Steigenberger Hotel made and the stay
Enjoyed. But unfortunately also again heruasgestellt, in the very good
Hotels the staff's hospitality to be desired leaves.
Partly at the front desk, a/two women the breakfast service and the breakfast chef
Needs here times a training get.
* room was great, nice and big and music in the bathroom,
* the sauna was unfortunately closed = renovation - great but that one as an alternative the
Sofitel-hotel in the neighborhood could use.
* breakfast/selection : delicious - should but also for the price from 28 €per person read more
Thomas
Recommended for business and city breaks
- Recommended hotel
- Singles
- Translated
- Business trip
- February 2013
Recommendable hotel for business trips with fair price-performance ratio. The inventory is although already somewhat older but so not bad or in poor condition. Very friendly staff, good dinner, and breakfast in the restaurant and friendly and helpful staff. Would go back and the private. Location close to subway and central! read more
Diana
Not recommendable
- Hotel not recommended
- Friends
- Translated
- Other stay
- January 2013
The hotel was reasonable, however in my opinion no 5 stars. You weren't on emerging costs realized, got a wrong bill and in the room it was not created toiletries to fill up. Conclusion : the next visit in Hamburg is not in the Steigenberger his. read more
Gisela
No star hotel
- Hotel not recommended
- Couples
- Translated
- City break
- January 2013
The bathroom is not of a 5 star hotels
The room service was very poor we have already been waiting 2 hours on our order (1 bottle of wine and cheese) that is surely no 2 hours take after repeated call we are still waiting unfortunately... read more
Thomas
Never again Steigenberger Hamburg
- Hotel not recommended
- Singles
- Translated
- City break
- January 2013
Bkis on the good location edes hotels convinced nothing!
1. front desk: staff pretentious and rude.
2. room: hair on the bathroom floor,
3. overpriced, the price from 28 €not justified breakfast, staff unfriendly,
Breakfast not to polished, coffee stains on the on the table the flyer. read more
Hannes
Great hotel in a top location
- Recommended hotel
- Couples
- Translated
- Other stay
- January 2013
A very nice hotel, which is very good and good access to u-bahn & S-Bahn has. Lots of things ( alster, jetties, Rathaus) are also more than reachable on foot. The staff were exceedingly friendly and we would like to especially mention. Renovated must be safe everywhere, a shame that we during our visit to the spa and the restaurant gourfleets could not visit, although it was everywhere in the house advertised? The feather dusters should once again the ceiling and the curtains the washing machine see, otherwise the room was clean and spacious. The quality of the dishes for ... breakfast and bistro was very good and also the staff exceedingly friendly. See you soon, then please with spa, and otherwise please with the reservation announce that the area is currently under renovation and the gourmet restaurant on vacation is. read more
Davide
Cold nights in Hamburg
- Hotel not recommended
- Singles
- Translated
- Business trip
- January 2013
This is the second cold night i am spending in my room in this hotel.
The heating doesn't work and there is no extra heater available for me in the hotel.
The first night i could't sleep because of the cold temperature and asked for to extra heater, and i received some blankets with the promise of the fixing up of the air conditionning and extra heater.
Unfortunatelly this evening, went i came back to my room, nobody informed me about the inconvenience of the wooden floors and the extra heater was still not available for me tonight.
This is ... not the child of service i expect from this child of hotel. read more
Claudia
Gladly again -but please with 'recognition'
- Recommended hotel
- Friends
- Translated
- City break
- December 2012
I was now for the 3. time this year in this hotel and come would gladly come again. If i had to complain about, then already at a high level.
It is unfortunately again the reception, cordial is different and as a 'regular' (see above) i would simply be as such to be addressed. A short entry in the accounts can actually be so difficult?!
In the bistro and restaurantbetreib is. This was, as always very pleasant and wonderful.
Breakfast rather in the room (is not so full \u263a and the price is almost the same, since one is à ... la carte ordered.
Otherwise alone the location very recommendable-see how the march is \u263a. read more
Stefan
Good hotel, great location - proud price
- Recommended hotel
- Couples
- Translated
- City break
- December 2012
The Steigenberger Hamburg is located with the best location, right at the waterfront and one is immediately in the middle of everything. The town hall square is in about 10 minutes walk, a subway-station is 200 meters away. A swimming pool is in the hotel not available, however a fairly generous spa area with various spa treatments.
The hotel is beautiful and refined decor, the entrance hall nicely decorated (we stayed in the holiday season there). The standard double rooms are in my opinion but not the case high prices just. The bathroom is rather small, furthermore very plain, one ... doesn't feel as in a '5-star service'. Our room only had a bath tub, the also for showering had to be used. The rooms have no balcony and due to the location directly at a surface subway-way you can because of the volume the windows actually only always closed. The beds are very comfortable. The hygiene is with drawbacks (for example directly upon arrival we found a hair in the bathtub) good. In the afternoon the room through a 2. the maid service again 'refreshed '.
The breakfast buffet in a pleasant atmosphere with a view of the water restaurant. The selection is good, however i found it for a 5 star hotel unworthy and disappointing, that you only ready-to-bake breads offered. The bread selection was also not outstanding. Well, i think, that marmelade and honey not in individual plastic packing are offered, but in prozellanbehältnissen to 'self-siphon'.
The service is good as very to evaluate. All of the staff were friendly and accommodating. We were there on the early lunch arrived, why our room not yet available stood (hotel was at the vortag fully booked). You noticed my mobile phone and gave us a route for a walk. Before we provided, we were also already informed, that the room now available and our gepäcl waited then already there for us.
The offered gastronomy in the evening tasted excellent, but of course, you also pay a proud price.
Overall the hotel is on a recommendable pigeonhole, in my opinion however ultimately too expensive for the offered. Than 'luxury hotel', as the Steigenberger Hamburg defined, i didn't notice them. read more
Kurt
Steigenberger Hamburg
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Business trip
- December 2012
Of the location and the friendliness of the staff, as i a Steigenberger Hotel thought and it knows.
We were disappointed by the rooms which the size and the location, directly at the u-bahn.
From the book the breakfast, the price of 28 €prom. , i can only urge you not to anyone.
This price is absolutely not justified.
Apart from that, the hotel is ok, except for the value for money. read more
Jens
Great service, rooms okay
- Recommended hotel
- Friends
- Translated
- City break
- November 2012
The hotel is ideally located, one of the most beautiful areas of hamburg are optimal. The service is perfect, the furnishings corresponded to the typical 5-star standard.
If you are even however '5-stars superior-hotel' called, should the rooms in shorter intervals once renovate. While I chipped corners on bed and scratched furniture didn't bother us, but in a five star hotel this should not be the standard are. read more
Hans
Centrally located hotel, 4 star it would be enough
- Hotel not recommended
- Couples
- Translated
- City break
- November 2012
A very centrally located hotel with good transport connection, but 5 stars? read more
Franziska
Disappointing
- Hotel not recommended
- Couples
- Translated
- City break
- November 2012
Unfortunately i no longer give it!. For a 5 star hotel i have better expected and we were very dissapointed! Here my complaints and problems:
Room outdated, of which the bathroom in bad condition - everywhere lime-at each fittings - the door to the bathroom was yet times correctly installed, a at least two centimeter Schlitz in between and a bit tattered!
Now to the bar, the feeling one i now wartehallen moderate, so was not! And furthermore far from enough places in the size of the hotel! I would have liked a bit more choice in rückbüfett desired, only ... standard!
And now for breakfast, the food was really lala, but not in a good sense! If sometime around ten the butter iced water swimming. It would be time to change! The salmon, was for six was chilled, nevertheless open. And apart from that it is a standard breakfast, like everywhere!
I am a four star superior, may be that i am a bit more critical, but 5 * since your not worth it - it is reasonable value for money simply not.
In short is luxury, it was not, it is reminiscent of a middle-class business hotel! read more
Margrit
Beautiful stay in the hotel Steigenberger
- Recommended hotel
- Couples
- Translated
- City break
- October 2012
Very nice, large room, clean and tidy with a magnificent view on the river. read more
Jasmin
Great hotel in a great location
- Recommended hotel
- Couples
- Translated
- City break
- October 2012
The hotel is simply superb.
Very friendly staff in every area. Very willing to help and courteous.
Breakfast is just very delicious and very varied.
Location is excellent. Everything is very easily reachable on foot. Restaurants, port, shopping etc. If too tired to walk, then everything is in one to two S-Bahn and subway connection to reach. S-as well as subway in one minute reachable.
The hotel is can only be recommended! The Steigenberger is worth the money! read more
Sabine
Steigenberger Hamburg - great hotel
- Recommended hotel
- Couples
- Translated
- City break
- October 2012
The hotel is very recommendable. Deduction there was with us for the spa, the unfortunately no that 'zweckdienlich' -but nice to have.
Staff a bit condescending.
But apart from that - great hotel, great location, near hamburg harbour read more
Erwin
Great hotel, fantastic service
- Recommended hotel
- Singles
- Translated
- Business trip
- October 2012
very nice, clean, large room and a amazing service. Breakfast was also perfect. All together, very recommendable! Gladly again. read more
Harry
In this hotel you have vacation
- Recommended hotel
- Couples
- Translated
- City break
- October 2012
The only problem, there is no pool.
Everything else is great. The spa area is
An experience, even for the eyes (prospect direction port)
Really central location.
Beautiful musty timeless decor.
This hotel again and again. read more
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