Steigenberger Hotel Hamburg(5 stars)

Heiligengeistbrücke 4 20459 Hamburg View on map

Average rating

701 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.5
  • Location
    5.7
  • Food and Drinks
    5.3
  • Sport & entertain
    4.9
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292 reviews for this hotel sorted by travel date
Günther
Very comfortable
  • Recommended hotel
  • Couples
  • Business trip
  • January 2016
Very friendly service. Comfortable Rooms and a high class restaurant. Located close to shopping and cultural area. We always stay here, when we are in Hamburg. Price conditions are high but fair. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jennifer
Great location but no hot water?!
  • Recommended hotel
  • Couples
  • Other stay
  • November 2015
Nice hotel, very close to the City Center and Christmas markets. Lovely water views. Staff was very nice, professional, and helpful and spoke English. We received a free upgrade to a clean, large, modern suite. Later in the evening I went to try out the spa tub but there wasn't any hot water! How does that happen? So they moved us to a room across the hall, another suite that hasn't been updated since the 1980's. Still no hot water until the morning, after several attempts - should have stayed in the nicer newer suite. They were very nice about ... it, apologizing and I realized that there is only so much the front desk can do but still baffling. Outside of the hot water issue, it is a very nice hotel and great staff so I would give it one more chance but confirm there is hot water in the room before unpacking. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
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Anette
Very best hotel
  • Recommended hotel
  • Families
  • City break
  • April 2015
One can only recommend the hotel. Is great everything of the best, room, breakfest and dinner everything. We and our dog have around felt fine and will also check in near our next Hamburg visit again in the Steigenberger! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karen
Good hotel, but debatable price-quality ratio
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
I stayed at this hotel for one night for a business trip at the beginning of this year. The location of the hotel is very central, just a few foot steps away from the major shopping area, including the luxury shopping street "Neuer Wall". The hotel itself is right by the Alster. The reception area is quite big and welcoming. The service staff is friendly, attentive and competent. I asked for a water kettle for my room and got one without problems or extra charge. The hotel has its own restaurants and a piano bar, which is nice for a ... drink in the evening to calm down and relax after a long day. I've had a double room for single usage, including breakfast. I've had a special business rate but I still found the price not reasonable for the room I had. The room was clean, but the furniture could use a little update. The bathroom was okay, enough space for 1 person, with a separate toilet space, but without an extra door. The bathtub included a shower, which I thought was a little old-school compared to many other hotels nowadays that do not even have 5 stars. Most of the hotels have walk-in-showers, which I've missed in such a luxury hotel like the Steigenberger (particularly considering the price for the room.) The breakfast costs 30 Euros and, again, the price-quality ratio is debatable. I'm traveling quite a lot and stay at many hotels, so I do have the comparison, and I would say that 20 Euro would still be more than enough. The buffet offered several choices of jam, fruit, vegetables, juices, teas, fruit salad, honey, smoked salmon, tuna, cold cut meat, cheese, eggs, cereal, milk, yogurt, fresh bread and rolls, pancakes, small baked goods. Also, tomato, cucumber, mushrooms, onions, green salad, and other veggies, as well as a cook who would prepare your eggs (omelette, scrambled eggs etc.) the way you like it. I've missed oatmeal or some kind of "Bircher muesli" which is almost standard in many hotels. Although the breakfast was pricey, it was surely delicious!! I ordered a cappuccino (no extra charge!) at the end and the milk foam, as well as the coffee itself was fabulous! The hotel doesn't have a pool, but a spa area where you can get different massages, cosmetic treatment, pedicure, etc. but all at extra cost and scheduling an appointment is required. I haven't tried the restaurants in the hotel, so I cannot say anything about the quality of the food there. All in all, my stay at the Steigenberger was pleasant, I slept well and had a good breakfast. I'd come back, however, not for the same price unless the rooms will get a little update or make-over. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rolf
Best luxury service ever
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
I had the pleasure to stay in a large Suite on the 8th floor, with a breathtaking view, a bowl of fresh fruit, a personal welcome by the management and an absolutely positively worldclass signature service provided by a motivated team. I can strongly recommend this Steigenberger hotel and will definitely stay there again next time I am in Hamburg. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Christian Wolfgang
Luxury hotel in the heart of Hamburg
  • Recommended hotel
  • Couples
  • City break
  • October 2014
A perfect spot to visit Hamburg, wether it is a leisure or a business trip. Most must-sees are in walking distance and if not, public transport is great. S-Bahn and U-Bahn stations are located only a few meters away. Don´t miss to visit one of the musicals, for example Lion King is only a short boat ride away. Breakfast is exceptional and gives you a good start into the day. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Joachim
Highly recommended
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2014
Highly recommended... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Sabrina
Very nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2014
A really nice hotel right downtown. You can get anywhere on foot quickly. The room is very comfortable and very clean. You get a bathrobe, slippers and an umbrella. The breakfast was excellent and the staff was very nice. read hotel review
  • Room
    0
  • Gastronomy
    0
  • Service
    0
  • Sport & Leisure
    0
  • Hotel
    0
  • Location
    0
Close
Maritel
Very good
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2014
We would love to go back. I would especially like to highlight the great staff. Fast, friendly and always a joke on their lips read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Roland
Super hotel in Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2014
Very good hotel in the best location. You can walk to many attractions, such as the jetties and the Speicherstadt. U-bahn and S-bahn are only about 100 meters away. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Monika
A really nice hotel in the best location!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2014
A great hotel for a city trip. Great and very friendly service. The selection at the breakfast buffet was very good. They even did our online check in for the flight. We would love to go again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Jens
Great central hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2014
Very nice central hotel. Clean rooms. Friendly staff. Very good breakfast buffet We always like to come back here read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Jutta
Good and not so good
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
The location of the hotel is great. You can take public transportation and walking distance to the city very well reach. But for a 5 star superior i would not call it. The hotel came into the years, one needs some renovation. With us in the room was on the bed on the edge a gesichtswaschlappen, now you can with what they think have deseamed. The breakfast was just great, there was really everything and the tables were always set new and nice. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Ingo
Good city hotel in central location.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • March 2014
A very nice city hotel in central location with good facilities. Negative is the high price for the parking garage (26 Euro/24 hour) and the rather high room rate. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Brigitte
Steigenberger with restrictions!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The hotel is located in a very good location and they are all Shopping within easy reach. Also the connection to the s-bahn is located in the immediate vicinity! The condition of the hotel is clean, but gradually very dated! The carpet in the rooms is probably already for about 20 years and a tub shower is m. e. Not a 5 star hotel! The rooms as such were very spacious and clean; the breakfast for 28,00 Euro per person absolutely overpriced! read hotel review
  • Room
    3.0

    Room, as i said, clean, but already older! The carpet needed to be replaced (better lamint, wg. Hygiene) and the shower is absolutely no 5 star hotel! Entrance over the bath tub! Under this criteria unfortunately only three stars!

  • Gastronomy
    0
  • Service
    3.0

    The service was partly not so good! So we had to the 2. morning three times at different service forces our coffee! This came, after our actual breakfast almost finished! No 5 stars justified! On the first day of our stay that much better work!

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel is located in a very good location and they are all Shopping within easy reach. Also the connection to the s-bahn is located in the immediate vicinity! The condition of the hotel is clean, but gradually very dated! The carpet in the rooms is probably already for about 20 years and a tub shower is m. e. Not a 5 star hotel! The rooms as such were very spacious and clean; the breakfast for 28,00 Euro per person absolutely overpriced!

  • Location
    5.0

    Good location for a short break!

Close
Dario
Great.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Always again with great pleasure, very clean friendly, very centrally located, with train connection, man has port for everywhere... Very recommendable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Jörg
Recommendable hotel in top location.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Nice hotel, great location, good value for money, mostly friendly staff Breakfast buffet with 28 Euro for the convenience a bit expensive (quality bread, salmon and convenience meatballs Were not our personal taste). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Matthias
5 star look different!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2014
Was on business in this hotel. Beds were better camp beds. Air conditioning system could not heat be provided. After 3 days i got finally a heater. Blanket was too thin, rather for summer days suitable. Room for 5. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Konstantino
It was nice. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Mattresses should once again be changed. Even my wife with 53 kilogram was in the middle of the mattress under. But overall because of the great location we would stay there again. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Karl-Heinz
A very nice hotel in an ideal location. archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
The hotel is due to its enviable position also with the public means of transport very good to reach. The Steigenberger is located in the heart of the Hansestadt. Breakfast - very good service. The breakfast room is in the, basement with a view of the passing river. Interesting guests in this house are to be met. Particularly impressive the conservatory with a view of the turbulent life of the christmas market). read hotel review
  • Room
    5.0

    Impressive the large room size. Cleanliness; the carpet - without drawbacks - beds spotless. The bathroom, size ok, however, the shower in the bathtub is not optimal resolved (danger of slipping). Inconvenient the separation with the movable glass wall.

  • Gastronomy
    3.0

    Here we have a very mixed experience value. My food was excellent, during my wife after lunch with nausea had to fight. My wife is a vegetarian and was a dish with mushrooms ordered, they believe, the mushrooms not more were ok.

  • Service
    5.0

    Excellent staff. However, the hotel is a bit more support the employees give, so that they wertvollere clothes can tolerate.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel is due to its enviable position also with the public means of transport very good to reach. The Steigenberger is located in the heart of the Hansestadt. Breakfast - very good service. The breakfast room is in the, basement with a view of the passing river. Interesting guests in this house are to be met. Particularly impressive the conservatory with a view of the turbulent life of the christmas market).

  • Location
    6.0

    The airport train stops right under the hotel and needed to drive about 35 minutes. Shopping - everything you need - just the best starting point for such activities.

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