Hotel Topaz & Tourmaline(2 stars)

Antedate Kandy Show map

Average rating

65 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    4.0
  • Service
    4.8
  • Location
    3.6
  • Food and Drinks
    4.7
  • Sport & entertain
    4.2
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35 hotel reviews in Englishsorted by travel date
Hans
Good tour-hotel me over view
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
As roundtrip hotel the hotel is definitely. It is located on a hilltop and is only about a narrow winding road to reach. Since the rundreisebus to large was, was a hotel-transfer furnished, the worked well, however sometimes waiting time required. The view from the hotel on kandy and the surrounding area is terrific,. The hotel is currently rebuilt, the inside but not noticeable. The restaurant and the service are excellent. It would be a very peaceful hotel, if not evening shouting young russians the atmosphere bothered us at all. read more
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Bettina
3. hotel of our trip, very nice
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
Very nicely located hotel on the hill above kandy. We were in one of the renovated room on the 3. floor and they are really great, the bathroom is though a bit small, however very nice. Food was also very good and the staff is as everywhere very friendly. The only thing which not at all folded was the safe. It was free, but despite technician he has not worked and so it was almost all of our group. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gudrun
For a short break completely reasonable
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Just for one night ok. Very remote, room not very sound proof. The wide view is very nice, only directly under our bedraggled balcony a yard with more herumstehendem scrap metal as charm. But that didn't bother us. We musstet on the round trip eh always very early and were only for sleeping there. Dinner with an extensive buffet was very good. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
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Gertraude
Great location with some defects
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
Great location with a view of kandy, however during our stay extensive renovation in progress. Our floor was already finished, great design of inefficient craftsmen. Light switches you had to up to 10'. Activities before the light-and had switched it off. Assembling shower wrong, no rails for towels. May is still everything okay brought, then thoroughly recommended. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
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Martina
View is top, otherwise a flop!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2012
The route to the hotel decorated because of the narrow and winding street rather difficult. At the hotel arrived the view than first on the worn down facade and the ugly air-conditioning devices outside balconies. The hotel lobby and the front desk are actually really beautiful. During our short stay (two nights) was in the floor about us a large construction site, the construction noises of course was in the late afternoon on arrival to hear clearly. The dusty course on the way to our room was with a bauvorhang sealed, but much has it not. The dinner found one ... evening in a large room on the top floor instead of, as this evening on the terrace to the normal dinner buffet was also grilled. When my neighbour at table from the klimalüftung on the head and on the plate food, the food was on this evening rather not so great. Against on the next day when we normal dining room breakfast and dinner had, it was really very good and delicious! Because the hotel above kandy is, you a wonderful view, the is however already actually everything with the hotel points. The rooms had its best days definitely behind, the bathroom smelled musty, both the ventilation, as well as the ancient air conditioning were very loud. The bed was tidy, but the sheet had holes in them. For the two nights it was okay, but it must definitely completely renovated. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Thomas
Already older hotel, but acceptable
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2012
For 2 stars a decent hotel, for short stays it is recommendable. The view over the city made up for it. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
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Franz
Nice view, that was it
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Would be a good hotel, if no construction available would be. The upper floors are pure construction site. The rooms more than run-down, mold in the bathroom, very small. Balcony from the dust of the construction site fully. Noise, no blow one's top until 18 o'clock possible, since stemmarbeiten carried out were. The pool is below of the hotel, only about 50 rose reachable. Fitness room was as storage room for old device unusable. No transfer into town available. Only the dining room was great. With the view of the mountains and valleys all around. In the evening very nice ... to look at. The food was the contrast from the hotel top. One of the best on the round trip. FTI should during the construction period to another hotel change. When done, probably very good. Unfortunately not the case. Unfortunately. read more
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.3
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    1.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Ivonne
That is unacceptable!
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • October 2012
That is unacceptable. We had apparent bad luck in this hotel. When we ran the cockroaches in the hallway. Furthermore, that the first half of our Ganges construction and we through dust, to construction past, to our room had. The bathrooms were moldy and old. The air conditioning one could not adjust however also not off. The bed stunk. The pillows was not at all only usable, because it was damp and smelled. When we the bell boy the tips given, this also still whined, because it apparently too few was. Alone the food was really good. Under these circumstances ... the hotel isn't recommendable. read more
  • Room
    1.7
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
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Ina
Only for short stay during the round trip, well
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • October 2012
The hotel is noticeably ageing. The furnishing of the rooms is much run-down or not or only partially functional ( safe, air conditioning). Solid and loud construction ( dismantling work with Hammering and bohrern ) place during of the hotel business instead of. The food is sufficient and enjoyable, but evenly 0815 and not made with love. After the dinner you will about 9:15 P. M. gone. In the lobby there was a jeweler, whose staff the guests downright bothered. The pool is by a steep fliers reachable and makes a tidy impression. Seats in the outdoor area of ... the hotel is completely missing, so you can great view unfortunately only conditionally enjoy. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Marina
Pleasant stay with adventure together!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
After an exciting and adventurous driving directions up to the top of the hill, where the hotel is, we were of the view fantastic. We have here during our round trip 2 nights in the hotel. Balcony always had good remain, because the monkeys climb at the wall of the house high into the room ( photo). Very nice front desk in the hotel. We got just a ice tea as Willkommenstrink. The check in went briskly. Unfortunately there is no free Wi-Fi. The rooms are not very big, but comfortable. The bed was great. In the bathroom was everything ..., what you need, but not very big. The hotel is somewhat outdated now. A part of the hotel was already locked. Here started the Modernisierungsmaßen already at. The staff were relatively friendly and very fast. The dinner, as well as the breakfast were rich, the desserts delicious. There were locals and international cuisine in buffet form offered. A lot was very hot spiced. To the pool you had to over stairs at a slope down to go. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
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Burkhart
Ageing
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • July 2012
The hotel is outdated, the rooms are small and with a simple and somewhat runtergekommener decor and furnishings. The food was but very well. For one night mitAugen and through it was already. read more
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Ralf & Andrea
Adventurous hotel shuttle
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
We stayed for two nights during our round trip by Sri Lanka in this hotel. Since large tour buses not to the hotel drive, we were from the hotel's own shuttle bus picked up. The drive was for us as a very adventurous, as all the seats and Notsitze were occupied. There was no hallway as in a' normal' bus. We found this quite funny and efficient photographed. But what if an accident should happen, we would like to not imagine. Perhaps the hotel should in this case the safety its guests Worry about. The reception in the hotel was ... very friendly. And there was a welcome drink, we could enjoy - ice tea. The rooms have an acceptable size. The bathroom is very small and offers little places to put things. For two nights is this but OK. Cell phones and rechargeable batteries for the Kamres we using an adapter on the shaving plug in the bathroom loaded. Unfortunately there were whilst showering on both evenings only hot water. This is exactly unpleasant as it would only cold water give. The staff are very friendly. The dinner offered locals and international cuisine in buffet form. The local dishes were very good to hot and very tasty. The breakfast left in its selection nothing to be desired. After the dinner spent the rest of the evenings in the comfortable bar with discreet live music. A beer a 625 millilitre cost 500 rupees and was converted 3,10 Euro but quite expensive. You can go for a drink with Arak better. This costs 175 rupees (1.10 Euro) for 50 millilitres. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Sascha & Daniela
Great location, OK for one night
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2012
Hotel lies on the top of a mountain, great view you have from up there. Hotel is already a bit outdated, however for one night during our round trip it was OK, as you anyway only for sleeping in the room is. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Tobias
Hotel in a beautiful location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2012
The hotel lies on a hill the hilly Kandy. From there one has with good weather a great view. The furnishing of the rooms is a little poor and the condition was rather in need of renovation. Nevertheless we stayed during the 2 nights during the round trip definitely felt at ease. The employees are very friendly and the offered meals are great. Good selection and tasted very appealing. From us a clear yes and no, that means I would book it again if I in Kandy nothing other passables would find. read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Raffael
Roundtrip hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2012
Simple an ageing hotel. For 2 nights on a round trip completely okay. For longer stay not recommendable. Hotel by coach not reachable. With the hotel's own shuttle bus however not a problem. Definitely the sunset from the rooftop terrace! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Christel
Again a simple hotel on the round trip
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
The hotel was once again a more simple practical house. The rooms were big enough, the balcony available but not nice, kitchenette in the room available, as well as tv, safe unfortunately not. The bathroom was small but functional. The pool is located between two hotels inconvenient over stairs. Pool reasonable size, couches erneuerungswürdig. This hotel is outdated and requires renovation. The staff were very nice and attentive, a birthday cake was as a surprise! The lobby was OK, partially with live music only the Schmuckverkäufer from the shop were annoying! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Dierk
We liked...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
We were 2 nights in the hotel Tourmalines. It and loved it. The room was very reasonable and clean. In terms of size completely fine. The staff were very friendly and helpful. 1 night menu in the restaurant of the hotel, what is not so great is. The other evening a bar-B-queue was on the below of the hotel nearby terrace and very good. Lots of different food, good quality and very nice atmosphere. The driving directions is a bit difficult and long but the view is from the hotel from sublime! We are going back! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    3.0
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Susi
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
Hotel lies on a mountain with wonderful view. Hotel for the 1 night our Sri Lanka round trip a very good impression made. Room absolutely okay, clean and spacious. The existing food was good and you always found something. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Detlev
Typical round trip hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
Topaz is a typical three stars Roundtrip hotel. It is a bit isolated but beautifully situated on a hill with a view of Kandy and surroundings. The staff are throughout very friendly and helpful. The rooms are a bit shabby. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Klaus Dieter
Very good Roundtrip hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
To middle our round trip we arrived in this very beautiful hotel, which on a mountain it was perched throne-like, and from which you can enjoy a magnificent view on Kandy and the area had. The pool area was in terraces designed and very nice with bar. The food was versatile and offered something for every taste. However was the ride with the hotel's own bus ( for our coach were the streets too narrow) the narrow streets to the hotel up and down quite adventurous, and if you don't from the weather sweating; then the style of driving of ... the drivers. As a roundtrip very good recommendable! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
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