Hotel Palacio San Martin(4 stars)

Pza. San Martin, 5 Show map

Average rating

22 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.3
  • Location
    5.7
  • Food and Drinks
    5.0
  • Sport & entertain
    4.0
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13 hotel reviews in Englishsorted by travel date
Knut
Very good hotel with great location in the heart of Madrid
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2012
Good hotel in excellent location. Exactly in the middle between the three metro stations Sol, opera and Callao. All major points in the city centre are within 10 to 15 minutes to reach. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sascha
Centrally located, clean and tidy and reasonably priced!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
The hotel is clean and well-kept with good value for money and is very centrally located. The grand via isn't far however also not so close, that the traffic noise heard. With the space in front of the hotel there is the hotel rather peacefully located. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Claudia
Ideal for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
The hotel is as a base for a city break perfect suitable. Above all the location in the middle of the downtown area makes the hotel an ideal choice. It is surrounded by three underground stations, but also to many places of interest are within walking distance. There were also some shopping possibilities in the immediate vicinity. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Silvia
Top hotel in top location
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • March 2011
The hotel would recommend on each case. It is located in the middle of the old town and walking distance to everything is easy to reach. The hotel itself has class and quiet and you feel like you are in the old ruins thoroughly comfortable. The breakfast buffet is incredible. Everything is fresh (also the orange juice) and appetizing to look at. The service you get washed eggs on, in any form, freshly delivered. For a trip to the city a wonderful base from which to explore. Always again with great pleasure! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Super hotel in top location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2011
The hotel is centrally located in a quiet street in the old town and about Madrid. To foot one can reach all major attractions. Metro stations are to foot in about five minutes to reach. A wide choice of restaurants and bars are in the immediate vicinity. Our room (115) including the bathroom was very spacious and very clean and attractively decorated. The breakfast was for Southern standards, very varied. The breakfast room is located on the six floor with a view over the old town. We can recommend the hotel to 100%. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jörg
Really Spanish and centrally located archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2010
The Grantur Palacio San Martin is a medium sized hotel in the heart of the old town of Madrid. somewhat conservative style Spanish, a little modern, spotlessly clean. If it is stifling hot outside (we were in July and only recommendable - Under stable conditions cardio machines), as it was an experience to sit in the lobby, which is on the covered patio is air-conditioned and of course. The breakfast buffet is the class adequate with plenty to do for everyone; you can also take a champagne breakfast with smoked salmon. It had to be paid extra, but 11,- ... Euro are adequate. If in this house is "Intertnationalem audience" to speak, this is meant positively. read more
  • Room
    5.0

    Double Room for single use as was the room size. For 2 people it would have been too small and certainly not the DEHOGA-standard for double room in 4 star hotels. If I would be staying here for two, however, I would give it 3 stars. Only 1 small desk, on which the flat screen TV was, with 1 chair. Although otherwise everything was ok. Spacious and clean bathroom (with a tub), sophisticated and functional furnishings, TV (no German channels), minibar. Especially gratifying dosierbare: The very good and very efficient air conditioning.

  • Gastronomy
    0
  • Service
    5.0

    Staff friendly and efficient, housekeeping without complaint, all the great related services. Why still "only" good? Because it only one member of staff is German (luckily the porter, who checked us in). But there wasn't argument as German tourists is your stay in Madrid do not accomodate for them.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The Grantur Palacio San Martin is a medium sized hotel in the heart of the old town of Madrid. somewhat conservative style Spanish, a little modern, spotlessly clean. If it is stifling hot outside (we were in July and only recommendable - Under stable conditions cardio machines), as it was an experience to sit in the lobby, which is on the covered patio is air-conditioned and of course. The breakfast buffet is the class adequate with plenty to do for everyone; you can also take a champagne breakfast with smoked salmon. It had to be paid extra, but 11 ,- Euro are adequate. If in this house is "Intertnationalem audience" to speak, this is meant positively.

  • Location
    6.0

    You can't be more city center! The sightseeing in the Baedecker described 1 starts near the hotel. Many major sights such as the Royal Palace, the Opera House, the Plaza Espana etc. are all within walking distance. Good 100 meters until you reach Gran Via Avenue and Calleo metro station. This gives you access to the fantastic madrilener metro system. The rolling stock is art and fully air-conditioned and the network gigantic. Everything is spotlessly clean as a very clean city is Madrid anyway. Only my attention to MORBID charm of Rome prohibits a comparison ... .

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Folkert
Nice hotel, quiet but best of both worlds archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2010
Nice facade, the inside is classic and looked very pleasant and not pushy. Well-attended hotel, without being crowded, well mixed public, but rather couples (at least when we were there). It made on us his clean, neat impression. 4 Stars are rightly appropriate. Lovely little designed lobby with a bar and a small internet corner. Sauna, exercise area in the 5 . top floor (which we didn't use). read more
  • Room
    4.0

    We had a double room on the 4th floor. top floor with windows facing the street. Big enough but because you want to spend your time in what is more outside but also not too cramped. Fully equipped with LCD TV, central air conditioning (very useful in the temperature), minibar (in the have large bottles of fit - small supermarket is also within walking distance), bathroom with When and bidet.

  • Gastronomy
    4.0

    We had booked with breakfast buffet. Breakfast is on the 6th floor. top floor, the room only accessed by the elevator. generous breakfast buffet for Spanish standards with absolutely sufficient offer. Whether bread, rolls, butter, jam, sausage, cheese, cereal, fruit, juice, prosecco ... Only scrambled eggs or bacon must be ordered extra (or you can really pass).

  • Service
    5.0

    We really have appreciated the service luckily not needed, but to questions was very friendly and helpful. Unobtrusive, unpretentious, very pleasant.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Nice facade, the inside is classic and looked very pleasant and not pushy. Well-attended hotel, without being crowded, well mixed public, but rather couples (at least when we were there). It made on us his clean, neat impression. 4 Stars are rightly appropriate. Lovely little designed lobby with a bar and a small internet corner. Sauna, exercise area in the 5 . top floor (which we didn't use).

  • Location
    6.0

    In the middle of Madrid, but not like many hotels on busy main roads, but on a quiet square. Subway stations in walking distance, the pedestrian area almost directly in front of the door.

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Kerstin
Nice city hotel, amazing building, centrally located archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2010
Great city hotel in great central (Plaza St. Martin - 5 minute walk to Plaza Mayor) but still very quiet. Lovely old building, nicely updated. Room decor classic but not old-fashioned. Nice daylight bath. We got to a room to the square, which was very nice. Facing the courtyard, but it would be even more quiet without nice view. We didn't have breakfast there, I looked at me and looked to be nice (€11 ). Breakfast room on the 6th floor. Floor, with a nice view of the river and the city. read more
  • Room
    6.0

    Comfortable, good beds. Large rooms. Quite classic style but not old-fashioned. Nice view of the front of the hotel Plaza St. Martin. Large daylight bath.

  • Gastronomy
    0
  • Service
    6.0

    A second pillow in the middle of the night - no problem. Very helpful advice and all very friendly. choosing to order. Everything was great!

  • Sport & Entertainment
    2.0

    There are 5. Floor also a fitness room and a sauna - however all very small.

  • Hotel
    5.0

    Great city hotel in great central (Plaza St. Martin - 5 minute walk to Plaza Mayor) but still very quiet. Lovely old building, nicely updated. Room decor classic but not old-fashioned. Nice daylight bath. We got to a room to the square, which was very nice. Facing the courtyard, but it would be even more quiet without nice view. We didn't have breakfast there, I looked at me and looked to be nice (€11 ). Breakfast room on the 6th floor. Floor, with a nice view of the river and the city.

  • Location
    6.0

    Perfect! Look at the Plaza Martin in Google Maps, then you can see what I mean! Plaza Mayor, Gran Via, Sol ... Just a few minutes walk from everything and as I said, yet quiet!!! In front of the hotel there was a 'restaurant outpost of a restaurant on the right side of the Plaza. A llitle pricey but good.

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Jürgen
Centrally located but on a quiet street archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2010
The hotel is very centrally located. It is only a short walk to the attractions. Despite the central location at night you could even sleeping with the windows open. Please note: there are rooms to the outside, and to a patio. The patio you no fresh air and also echo it up. The courtyard is covered and downstairs is the bar and some tables. There are guests, isn't noisy. Tip: better but the rooms facing the street. Highly recommended is also a nearby bar and restaurant. There is really cozy, great atmosphere - very good beer and cider. You also ... get to every drink really great tapas. time freshly grilled fish, ham, something casserole. Really good. The restaurant is called El Escarpin and is in the street, the from the pedestrian area leads to the hotel. Also highly recommended: visit one of the flamenco shows. Good food, good dancers - not be put off from the price. The shows are well worth the money. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Irmgard
Right in the middle of it all, but very quiet archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2010
The hotel is located on a small square, is close to the pedestrian zone, the Kunstmeile and the nightlife and is still very quiet location, as it is no major thoroughfare in the immediate vicinity. Even for the taxi driver was getting not easy to find. The old town is an easy walk to conquer. We enjoyed the buffet breakfast not because it is just around the corner enough possibilities. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Beate
Excellent for a city break archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2009
Nice, clean hotel in a nice madrilenian house. Good condition, large, well appointed room with air-conditioning, flat screen TVs, in-room safe. Location was very good: 5 minutes to the metro Opera, 5 minutes to the Metro Sol, 2 minutes. The metro Callao. In the middle of the old town but still manages to be peaceful and quiet location near the not busy Plaza San Martin. Excellent breakfast on the 6th floor. Floor of the hotel with a view over the city. Staff are friendly and competent. Overall many small restaurants and bars. Pleasant neighborhood. From the airport hotel is perfectly ... with the metro (1.40 Euro, two transfers, but it was not problem) read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Gertrude
Quiet, central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2008
The Palacio San Martin is within walking distance - about 3 minutes - both to the Gran Via and Plaza Mayor. You will find only rarely a city hotel in this location and yet very very quiet!! Most of Our rooms face the courtyard and in the summer you certainly dependent on air conditioning, the "quiet" location could be a downside with regard to fresh air... The breakfast buffet is not cheap, but has all treats of fruit, cereals, meats and cheeses, eggs etc. We felt very comfortable here and we will definitely book this hotel again. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Gertrude
Central yet quiet location archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2008
The hotel is fantastic in every highly recommended. Only a few minutes to get to the pedestrian area, restaurants and bars in walking distance. The rooms are clean and quiet. In the summer but could be annoying that (some) windows to the courtyard and not to open. Breakfast is very good and offers of fruits to egg dishes and juices pretty much everything. Would love to make a return visit! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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