Hotel Iberostar Isla Canela & Park(4 stars)

AVENIDA DE LA MOJARRA S/N PUNTA DEL MORAL / AYAMONTE CP 21409 HUELVA Show map
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Average rating

4.8/6

215 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    5.0
  • Service
    5.0
  • Location
    4.4
  • Food and Drinks
    5.0
  • Sport & entertain
    4.7
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42 hotel reviews in Englishsorted by travel date
Annette
A very nice vacation

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We really liked the hotel very much, has gotten a bit old but they are well maintained. The beach is exceptionally beautiful and fast from the hotel to reach. The staff were nice, but could not so good German, but what not a problem for us was. We were end of September beginning October 2012 in the Isla Canela park and unfortunately were there already the chairs and screens at the beach disappeared, although the weather still was very nice, but that was not at the hotel. The municipality Ayamonte has already everything preparations, but in this weather not understand ... can. Nevertheless everything was on the whole to us pure relaxation. The food ( breakfast, lunch, dinner ) was delicious and diverse, more you can not at all offer. I will definitely were still have a vacation. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Johannes
Great family vacation

  • 4.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
Child care/ mini club is very Spanish children. We were 2 families, despite a majority of Spanish families found the children Port and had their fun. Facilitities are clean, but somewhat outdated now. Staff is very friendly and helpful. Selection of food and drink selection was varied and good. To the beach one runs from the room approximately 5 to 7 minutes. At low Tide is the beach/ the sea very nice-with a lying off Sandbank, at high tide it had many seaweeds. The sea was anfgans still rather cool, in the 2. Week pleasant. Walks on the beach are ... nice. Through the Atlantiklage there was a pleasant wind, so there was also in the high summer is nice. One may not Turkish 5 star all inclusive complex expect. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
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Nadine & Stefan
good hotel with small mistakes

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
the Iberostar is a large hotel (5 floors, two building 4 star double room and 1 building 3 keyapartments ), 2 pools, 1 indoor swimming pool, 1 buffet restaurant, the à-la-carterestaurant straightened renovated (no noise to be heard ). Better looked after condition with small flaws, cleanliness see service. we had the half board (by the apartments also a lot of food and drinks from the outside to the hotel brought, since nobody says anything against ), for all- inclusiveler is Bändchenpflicht. Mixed clientele (D, E, gigabyte, NL, I, F, B ): seniors, families with children, young couples. From middle ... September is in Isla Canela low season, so it was with us rather quiet in the hotel, except for the last 3 days, as were suddenly 7 spanish 'coffee trips' -buses with seniors (from there was the peace past, at least for breakfast and dinner ), they were louder than a entire hotel full English. October is time for the Spanish on the Costa de la Luz. We assume, if the hotel in the Hautsaison is full, it got crowded by the pool and in the hotel. read more
  • Room
    5.0

    Clean, good size usable, balcony very small (it also lacked possibility wet towels outside to hang up, but in the neighboring balconies was available, towels on the balcony railing is from esthetic reasons prohibited ), bath very clean (no mold, calcification etc. ). Hard spring bed mattresses, small fridge available, Mietsafe for about 16 euros per week + 5 euros deposit. Room needs until 12 o'clock removed his, until 14 o'clock + 12 euros, until 18 o'clock +25 euros.

  • Gastronomy
    4.0

    breakfast good with a large selection, who finds there nothing it is your own fault, it is also a little diet buffet available (Soy milk, diet marmalade ), for example Omelet, pancakes, English breakfast, bread, toast, sparkling wine,... dinner includes a wide choice, but the quality of the dishes varied strongly: a day is the fish very fresh, the next day one smells it already at the restaurant entrance. There is a counter at the fish and the meat fresh roasted will, mostly better when the finished cooked, but not always. The fries varies greatly. The pizza is not crunchy. Large salad buffet with good dressings. Boiled vegetables unfortunately, there was everyday the same : roasted Herb in all variations and aubergines. Otherwise every day Paella. Super: prawns, Jamon Iberico fresh from the leg cut, large cake buffet, creams, ice, fruit from the area. Unfortunately taste the things every day right (garlic ), spice different, sharp things there is not at all. the things are not or only insufficient labeled or for allergiker characterized. Vegetarians: representeth suspicious! prices for drinks: 1.95 euros for 0.5 liters water 2,35 euros for 0.2 liter orange juice for not all- inclusiveler there is the possibility for 4 euros per person and day during dinner a'drinks-flat rate' directly in the restaurant zuzubuchen. people keep your plates feast, otherwise he way. The waiters were very quick in clearing away. After each guest a new tablecloth and cover cheerful.

  • Service
    5.0

    Service at the front desk was very positive, the entertainers were very hard-working. cleaning the room: oK ( cleaned will, one day perfect, the next poor: garbage bin not emptied, layer of dust on the closets ) cleaning the hotel complex: could much better his, broken toilets, full garbage bin the wasps lure, 4 days not cleaned Stairways, we did not even a Reinigungsfachkraft seen. Reparaturnotwendigkeiten you should at the front desk we immediately told them. In our room were details defective, was within 1 hour after being reported. restaurant: very mixed, but partly very different foreign languages skills of the staff is. Unfortunately sometimes a bit chaotic, as no feast System (everyone does everything ). Basically we had the impression, that number of the staff already for the low season reduced was.

  • Sport & Entertainment
    4.0

    Sport: what the entertainers offer (volleyball, table tennis ), there is a fitness room (the looked clean, the appliances were not worn and functional ). Kiddy club, the evenings by the entertainers. For the entertainment the hotel has not lots to offer. The beach promenade is also suitable for jogging, bicycling, inline skating, Nordic walking, and so on ) pools: very clean but colder than the sea water, Showers abundant, too few toilets by the pool, pool bar not open. Spatzendreck only to few couches see. Enough umbrellas, but as already mentioned, we were in the low season since. access to the internet: there are two computers in the foyer but fee very high, Wi-Fi only for a fee (1/2 hours 3 euros ) and slow (said Mr from the reception ). Free of Charge Wi-Fi there is in the restaurant next to the supermarket (also the front desk recommended ). In the safe only fit a netbook, no laptop.

  • Hotel
    5.0

    the Iberostar is a large hotel (5 floors, two building 4 star double room and 1 building 3 keyapartments ), 2 pools, 1 indoor swimming pool, 1 buffet restaurant, the à-la-carterestaurant straightened renovated (no noise to be heard ). Better looked after condition with small flaws, cleanliness see service. we had the half board (by the apartments also a lot of food and drinks from the outside to the hotel brought, since nobody says anything against ), for all- inclusiveler is Bändchenpflicht. Mixed clientele (D, E, gigabyte, NL, I, F, B ): seniors, families with children, young couples. From middle September is in Isla Canela low season, so it was with us rather quiet in the hotel, except for the last 3 days, as were suddenly 7 spanish 'coffee trips' -buses with seniors (from there was the peace past, at least for breakfast and dinner ), they were louder than a entire hotel full English. October is time for the Spanish on the Costa de la Luz. We assume, if the hotel in the Hautsaison is full, it got crowded by the pool and in the hotel.

  • Location
    4.0

    the hotel lies at the Playa del Moral on of the peninsula Isla Canela about 5 kilometers away of Ayamonte. On the whole peninsula there are 5 major hotels (all 4 * ), of which only 3 were open and otherwise only plentiful apartment Assets in large scale, the rest of the peninsula there is almost only from fen. it is more a beach hotel with almost direct access to the beach ( solely several about two hundred meters long wooden jetties on the Dünenbefestigung, the wheelchair and Kinderwagentauglich are ). The beach is long and wide, but there is no shade, sun screen recommendable nonetheless, softer Sand with many mussels, Sandbanks at low tide and in Schwimmweite. for excursions it is very remote, a rental car I would recommend ( especially for self catering ), although there is a direct bus connection after Ayamonte there. Since everything is very shallow, recommends the rent a bicycle locally ( hotel mediated ), with which one also without problems until Ayamonte drive can. for tours with the rental car to the large sights the Costa de la Luz and Algarve one must usually with times of 1 hour and more expected (Sevilla about 130 kilometer, Cabo San Vincente about 160 kilometer ). To the airport Faro about 1 hour Driving. in walking distance there is a tiny supermarket, a café, mini golf course, playground and restaurants in the town of Punta del Moral ( fresher fish inclusive ). Rental car company directly in front of place (Europcar ) and other cafes can be found in the Centro Comercial Isla Marina ( also within walking distance ).

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Ingo
four star - definitely not!

  • 4.0 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • October 2011
Basically a nice laid out complex. However with large Reparaturrückstau. Unfortunately safety uncapitalized, since the fire protective doors not functioning. read more
  • Room
    3.0

    shabby and partly broken. Had a bit of a filthy Sleazy. Basically originally architecturally well laid out but just used up.

  • Gastronomy
    5.0

    When Allinclusic really reasonable. Great food and tasty. Gastronomische supply was the best in the hotel.

  • Service
    5.0

    particular emphasis should be on with staff the animation, what a lot of effort with the children give. Also the kitchen staff good supply hard-working, what you also manage. The cleaning of the rooms is not sufficiently well controlled, so that one thereby no 4 stars can make. We stood for example every day the cleaning trolley as well as a extra bed outside our door, which you at time leaving constant push aside had. Also we had after the cleaning no warm water about 2 days. This was because, one a throw had, which was hidden away. (a tip from our children ). That was probably because, that there is no tip gave.

  • Sport & Entertainment
    5.0

    animation was very hard-working. Pool was dirty, in one week not even cleaned. All Couches and chairs were full Spatzenkot. Options for shopping Within walking distance of fast not available. Beach was quick reachable, but not special nice.

  • Hotel
    3.0

    Basically a nice laid out complex. However with large Reparaturrückstau. Unfortunately safety uncapitalized, since the fire protective doors not functioning.

  • Location
    3.0

    In the comparison to Algarve, which are only cIRCA 20 to 40 minutes away is rather poor quality. Isla Canela is a artificial Resort island, which in times of mass tourism in Spain in the 80 years has arisen. The area is characterised by large Betonbauwerken around masses to accommodate. Many vacation apartments stand today for sale, since the claim in the last few decades clearly raised has. Without rental car one is almost a be hotel bound, even though it has been some interesting objectives explore returns.

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Guido
Very nice, quiet vacation, gladly again!

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
Actually a very big hotel, architecturally but not as block built, so rather in the area so. We stayed at the end of the season there, so it was very quiet. The guests were at the beginning of our vacation especially from Germany and England, during increasingly Spanish. From the age structure very mixed, retirees, families,' middle-aged'... read more
  • Room
    6.0

    We had a apartment with 2 bedrooms with 2 baths and thus lots of space. A shortcoming: the balconies are very small, with 4 persons it is already very tight. Air conditioning, 2 times tv (3 German programs), 2 times safe, kitchenette with fridge, microwave).

  • Gastronomy
    6.0

    Rarely so a varied buffet seen! But not only this, it is also very good quality. There was something there for everyone. We have half board and consider that it is enough. The drink prices are in accordance with the a four star hotels: bottle of water 1.90 euro, coke/Fanta/ juice 0.2 litre 2,05 euros.

  • Service
    5.0

    The service is very good, with exception the cleaning of the rooms, therefore altogether just good. Very friendly staff, at the front desk very good knowledge of German. Child care very good. Repairs were taken care of immediately. The thick minus the cleaning of the rooms been, not to our satisfaction carried out was.

  • Sport & Entertainment
    5.0

    For children great offers, our kids were especially from the kids disco 6 times a week loved it. We enjoyed the facilities for adults not used. The pool was unfortunately not that clean. At low occupancy of the hotel were numerous loungers by the pool free.

  • Hotel
    6.0

    Actually a very big hotel, architecturally but not as block built, so rather in the area so. We stayed at the end of the season there, so it was very quiet. The guests were at the beginning of our vacation especially from Germany and England, during increasingly Spanish. From the age structure very mixed, retirees, families,' middle-aged'...

  • Location
    5.0

    The hotel lies in the first row at the beach. In the area ( on both sides) more hotel complex and apartment houses. A quiet Resort, the altogether einengepflegten impression power. The beach is very large, you have lots of space. Purchase possibility in the hotel (expensive), apart from that a supermarket at the port 10 to 15 minutes walk, here a few bars, ice cream parlor, restaurant, shops, car rental.

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Heidi & Hans-Dieter
From start to finish: everything was great!

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Loved it so much, that we were going to be 'repeat offender'. The Spanish children didn't bother us. The hotel and the beach all of our expectations. Great Great read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Kerstin
A comfortable hotel with very good food

  • 4.9 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2011
I stayed in a hotel not feel comfortable and I know many Iberostar hotels, since I am a travel agent. Loved it was the food. Always top! Fresh fish, fresh prepared meat and tropical fruits were always available. The friendliness of the staff was always very good. This hotel is visited by a lot of Spanish, which is not disturbing. I have tried to prolong, unfortunately, that was not possible. I will spend my holiday there again read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Heike
Only for animationsbegeistere families recommendable

  • 4.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
Not bad, but for 4 stars and ibero there are certainly better. Ideal for animation ardent families, the very busy like. Nothing for those seeking tranquillity. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Maike
Relaxing summer holiday with a few snags

  • 4.6 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2011
Positive: very beautiful beach Promenade with a beautiful subsequent beach. The beach is within five minutes walking distance. Nice entertainers and nice staff at the front desk. Also nice staff in the dining room. All around nice view (on one side of the beach and the sea, on the other, the wetlands). Negative: Food. cold or freezing and not deep. Also the fruit was partly from the box. In the corners of the room was not cleaned properly. The beds are rather hard and uncomfortable. The beach chairs at the pool were often full of bird droppings. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Petra
Nice hotel, the you can recommend

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
Nice Hotel, on the beach in the immediate vicinity only by the waterfront separated (about 250m) Enda umbrellas and beach chairs for a fee, small beach bar on the sea but not part of the all inclusive. Clean sea make beautiful walks you can we had no all inclusive, we paid per person for dinner four euro and still could use the vending machines. food was good and you always found something, a lot of fish and fruit. Room in a clean condition, friendly staff. Hotel is a bit old but well worth a visit read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Dety
Good Hotel, good service, staff hikfreiche archived

  • 4.5 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2010
Hotel is to recommend And cleanliness And close to the beach And large plant And large buffet including freshly prepared (full board or all inclusive recommendable) Negative: Internet too expensive (wireless n. available or much too slow). Tip from the staff: with mobile phone or laptop nearest bar;) Pool and indoor swimming pool too cold. Indoor swimming pool was in the course of the week, however, heated! Wellness area small and not up-to-date! Conclusion: With a rental car, this hotel is highly recommended, I would come back in any case. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Holm
Hotel of the great class archived

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2010
Hotel, beach holiday highly recommended. A bit out of the way and the quality and taste of the food are rather bad; there is only one bus (every hour) to Ayamonte and a small ferry to Isla Canela. It is a rental car offer from home (possibly from Portugal) to obtain. On site, we had an Opel Corsa for three days. 157 (expensive)-euro paid. For trips to the surrounding area anti-mosquito spray do not forget!!! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Frank
Iberostar Isla Canela, anytime again archived

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2010
This hotel was worth only good to very good marks. Food was very tasty and the staff was very friendly and never annoyed, despite the many guests. Especially the front desk I want to give it a very good touch with star. There were immediately repaired or clarified all complaints. A guest has messed up my pants and shirt with red wine, it was for free. I would like to say thank you to all the staff of the Hotel of the Iberostar, for a brilliant holiday and only say keep it up- read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Wolfgang
Average, not really Iberostar archived

  • 4.3 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
The cleanliness of hotel Iberostar Isla Canela a correct, clean hotel with good, although repetitive food. We know Banyahibe (Dominican Republic) but Iberostar Praia do Forte and in Brazil, they are just two classes better and really something special, so we were disappointed from the Isla Canela. In the catalog was everything in it, we had in our blind Iberostar confidence not notice: No all inclusive at the beach, and even the beach beds would have had to pay extra No mini bar included in the all inclusive. But you could take drinks from the bar closed. All in all ..., our blind enthusiasm and confidence are then Iberostar read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Rudolf & Ulrike
There is a second time archived

  • 3.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2010
The bathroom was a funky smell, despite complaint no improvement. Peeling paint in the pool. No lift elevator for handicapped people at the pool. Behindertentoelette cluttered with sun loungers, restaurant partly very hard on. Disabled-healthy that was definitely not. Excursions you should go there on your own, rental cars are at this time cheap-The Algarve is probably our next destination.. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Daniel
Mass processing archived

  • 4.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
Area rather narrow and therefore very loud. Quality (cleanliness etc.) the area well, but can never deny, a pure mass processing without charm and inidividuelle to be. All-inclusive buffet quality OK, but after a few days constant repetitions. Restaurant has the charm of a Spiesehalle. Beach chairs at the pool too small. The beach was very spacious and very beautiful. all in all not bad but I must not category " go back " read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Peter
Less would be more archived

  • 3.3 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2010
The level of cleanliness of the restaurant is worn (furniture) was not clean (dust on the Zwischenwänden), also in the external area could improve the matter. The food was plentiful but boring-the fish was every day the same on the Viola, the bread rolls boring and other than toast no variation, so here is a need! The beach chairs were partly broken to! On the beach you have to pay separately-the chairs must not be! read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Susanne
Room not four star. archived

  • 3.3 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2010
The room size was in order. However, the furniture was not wholly obtained in a condition, the hotel was handled well. The sofa in the room was so dirty, that we didn't use it. It start from dirt and could have used replacing. Even worse was the condition of the balcony border. This had a stake of more than five centimeter, so that our child not on the balcony to have left. Complaints were answered at the front desk not because of the lack of language skills. We stayed in the whole of the Playa de Muro was disappointed. So ... far we have made better experiences with the Iberostar Hotel. The service sometimes left something to be desired, because everything was roasted and partly cold, until you arrived at his dining. The highlight was a staff strike in Spain. On this day we got only plastic plates and a very limited food. The only saving grace was the facility and the animation team. They gave a lot of effort and their job very well done. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Romain
Nice hotel located in one of the best beaches! archived

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2010
Nice Hotel in somewhat remote, quiet location. The beach is stunning. Food & rooms left nothing to be desired. Pure peace and relaxation! For people in the vacation Action & dinner bars and discos look, this hotel is less suitable. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Iris
Super holiday, good food, a lot of Peace archived

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2010
Great holiday for people looking for peace and relaxation. You should consider your holiday what you want, the party goers are here in the wrong place. Long, wide, very clean nearly deserted beaches (end May, beginning June). Hotel has large pool area. During the weekends many Spanish families in the hotel. The most necessary things you at a nearby supermarket, shopping non-existent. Many comments I can't understand, the price/performance ratio is great. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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