Hotel Saratz(4 stars)

Via da la Staziun 2 7504 Pontresina Show map

Average rating

82 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.8
  • Service
    5.8
  • Location
    5.5
  • Food and Drinks
    5.8
  • Sport & entertain
    5.7
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50 hotel reviews in Englishsorted by travel date
Michel
Good hotel in dreamlike environment.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
In principle, the saratz a very recommendable hotel. At the check-in was the lady very demanded, if not partly even overburdened. This, even though not straight peak period was. For couples without children it can be disturbing, if the children of the other guests jarring in the breakfast room run around. This was already for the first time the case, is however of course not the mistake of the hotel. All together the hotel can however with a clear conscience be recommended. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Rüdiger
Great hotel in dreamlike environment
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2013
This hotel offers everything, what you for a winter vacation needs. Large and spacious rooms with a beautiful large bathroom, in addition to a great and very friendly service. From the check-in on the issues, the zimmersäubern to check out everything was perfect. All of the staff were always endeavored, the guest to fulfill every wish. The hotel's location is good, until St. Moritz there is only a couple of minutes travel time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Hansueli
Hotel satisfactory, trains too expensive, wallis better
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Facilities the junior suite. Unfortunately there was a fruit dish as on the internet pictured. Day ticket only for skiers. Hikers must everywhere the full bahnpreis pay. Ga or halbtax will not be accepted in the upper engadine. This is what makes the engadine very expensive. The valais is cheaper. At the breakfast buffet was trockenfleisch and rohschinken rather hesitant refilled. Cold cuts was always abundant. The hotel manager seemed easy and fast to the adoption. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Nicole
Courteous and top-quality
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Friendly and accommodating from the booking to adoption. Dinner à la ' dine-around ' with vast choice in top quality. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kurt
Courteous care
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
We were very friendly and accommodating receive, the car in the underground car garage it risks, as well as the luggage to the room brought. The service during the nachtessens very friendly, attentive, however never ' überbetreut' felt. Distance between the tables ideal. Dreamlike breakfast buffet with private low table for smaller children. The november is almost a inside tip, the almost no tourists, hiking in the valleys was still good. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Daniela
Best hotel for me-am already 9 times been
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Am very satisfied. Many beautiful hiking trails. A large park, with a trampoline, playground, slide etc... A private nursery, you have for children. A fitness room. Fine food. Indoor pool and a beautiful swimming pool outside. Walk every year again and again! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Peter
Great Base for family holidays in the Engadine
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
Very recommendable for holidays with families in the upper Engadine. South-Facing rooms with a wonderful view the Roseggtal. The pool (25 degrees) in the beautiful park has especially surprised. The child care was great! We will be back. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Romana
Sport and fun
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
For sport, relaxation, fine food and gemūtliche convivialities a ideal location! Whether as a loving couple or cheerful family, all find their place. The staff/ indoor are very friendly and willing to help. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Doris
Very recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
The 'idea' and the reality of the hotel voices, also by the guest-oriented and able employees. We look forward to the next stay! A 'weak', the hotel however not change can: the Euro-Exchange rate. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Annette
Highlight for walking and wellness holidays
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
The hotel Saratz is a beautifully equipped hotel with very friendly staff. Very personal atmosphere. It is on ecology respected. Tastefully and stylishly renovated and the new building is modern and attractive. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Hotel with good architecture and beautiful location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
The hotel Saratz is a very large and nice hotel at good location in pontresina. The food the art nouveau hall features was all right, although one for the price expect a bit more should. The quality of the dishes varied too strong. Partly very good and in between one asked oneself, what should there on the plate. The service was very friendly but rather inexperienced and partly chaotic. There were food announced the not at all on our plates were or the food were reversed or it was completely something else than ordered. Also I 3 days at the ... breakfast table from a service staff asked what a room number we would have. Point I asked why they would like to know. The lapidary answer was: you know yes never who all breakfasts.? Also it would be really nice if the manager of the hotel during dinner just good appetite wished so could he also completely besides control as it runs. For our stay one saw it in any case never in the dining room. The front desk and the bar did our view the best. The front desk, professionally managed by a very likeable and friendly man. ( the is too much more efficient!) also the bar is spic by a young nice Mrs run. Apart from that we are surprised, that here in this Portal apparently lots of people this level very satisfied give. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Anja & Kurt
Dogs are also welcome
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
We were with two dogs in two different rooms einlogiert. There were the erholsamsten days since a long time. No problem with the dogs, the service was very nice and very helpful. The spa area can be a little bit bigger. There the weather super was, lonnten we the whole day outside spend and the area explore. In case of bad weather we would have us more in the rooms stopped or in the reception area, what however not a problem would have been. The rooms are huge and nicely furnished and in the reception area happen always something. In ... spite of the high Total price we would gladly go again. We remember us to go to the a couple of days the relaxation. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Maria
A hotel with heart
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
The serenity of week feels like a month. The warmth and friendliness of the staff captivates. You try the guest the wishes from the eyes. Nothing is impossible! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Matthias
The best beautiful short break 'always'
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2012
Already at tel. Request one was welcome and it continued on arrival fort! Welcome us adoption by the manager-perfect; Everything was great - especially the large, super spa facilities; read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Helmut
Perfect for winter sports and wellness
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2012
For winter sports, wellness fanatics and gourmets alike! Swimming pool, sauna and Turkish always perfectly maintained, breakfast buffet leave nothing to be desired, the comfort rooms at Ela Tuft facing south were an experience. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Isabelle
The perfect Generationenhotel
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2012
The hotel Saratz it is perfect combination from family hotel and comfort oasis for adults. We like especially, that both Singesl, couples, families and older people there obviously feel comfortable. Every year see you guests, the one from the last year knows, lots of regular guests. The location is breathtaking, the sun terrace spectacular! We come since 12 years after pontresina to Saratz, the children feel at home. The staff were extremely nice and competent. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Maria
likeable family hotel of a high standard
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2012
We are now for the fifth time into the Saratz older. So it is time the first review from 2007 to adapt. The Saratz is one of the best hotels in pontresina. By car approximately 15 minutes on foot of St Moritz. We prefer a quieter location opposite the commotion in Sankt Moritz. It is a typical familiesand sports hotel, the majority of the guests travel with children. For a few the peace and tranquility to enjoy wants, not really suitable, since children now times not always completely quiet are! I estimated the hotel has about 150 rooms? You can ... tell, that the building intensively frequented, here and there especially in the rooms show clear traces of the wear. The Saratz is a stylish House for guests the rather 'low-key' this but at the highest level in a heartbeat. the guests are especially Swiss and in the meantime much less German. Probably because of the exchange rate to the Swiss Franc. The prices as everywhere the Engadine or in Switzerland extortionate! read more
  • Room
    5.0

    The Saratz has an old and new. The old part is really old but charming: creaky floors, old-fashioned very big baths etc. The new part was 1996 attached and is in the style furnished. Generally I think, fragrances the furniture is gradually renewed. One can see the Dauernutzung partly clearly. The rooms are very spacious and bright, a majority with a magnificent view in the mountains. The furnishings with MP3 player, flat screen TV and coffee maker.

  • Gastronomy
    5.0

    We know the main restaurant, the Pitscha scena and bar. earlier we have the main restaurant avoided, since the waiting times there legendary were. In the meantime was the problem apparently detected and you will be in the rekordtempo served. The quality of the dishes remains good. The breakfast buffet is extensive and excellent. The very nice old-fashioned dining room is in the peak season between 9 and 10 o'clock very busy, nevertheless there is a lot of effort the service is fast and friendly to keep. The pitschna scena, a small restaurant with international and local kitchen you will quickly and friendly served. The style is rather rustic and easy. The bar is in the hotel lobby, which is a bit uncomfortable made. However with fireplace and only few opportunities to sit, in at least the peak season mostly were occupied. Evenings there is live music.

  • Service
    6.0

    The service is impeccable. The staff (mostly from Germany) selected friendly and helpful. The rooms quickly, discreet and well cleaned. The reaction to complaints is positive.

  • Sport & Entertainment
    5.0

    The Saratz has a wide wellness area. Pool, saunas, Hammam massages, etc. Unfortunately it is in the peak season to well visited. It would be useful to the wellness area until 22 o'clock to open, so that the guests also have the opportunity to take it without infants crush to enjoy. In front of the hotel several large terraces and in the summer is the guests also an outdoor swimming pool with large sunbathing area available.

  • Hotel
    5.0

    We are now for the fifth time into the Saratz older. So it is time the first review from 2007 to adapt. The Saratz is one of the best hotels in pontresina. By car approximately 15 minutes on foot of St Moritz. We prefer a quieter location opposite the commotion in Sankt Moritz. It is a typical familiesand sports hotel, the majority of the guests travel with children. For a few the peace and tranquility to enjoy wants, not really suitable, since children now times not always completely quiet are! I estimated the hotel has about 150 rooms? You can tell, that the building intensively frequented, here and there especially in the rooms show clear traces of the wear. The Saratz is a stylish House for guests the rather 'low-key' this but at the highest level in a heartbeat. the guests are especially Swiss and in the meantime much less German. Probably because of the exchange rate to the Swiss Franc. The prices as everywhere the Engadine or in Switzerland extortionate!

  • Location
    6.0

    Location is ideal. In the middle the village with a fantastic view of the roseg valley. You can in Fußlauf distance to all the shops of the town and the very good skiing school from pontresina is located directly opposite. There are, of course, in the engadin countless excursion and sport possibilities. On request they are also from the hotel organized. There is a shuttle service to the ski slopes in celerina and diavolezza/lagalb ski area offered. By car you are in about 10 minutes at the diavolezza mountain.

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Rita
It was perfect nice and gave us really great liked it
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
We go in any case again to this hotel. Until on a few details everything was great. The food was unique and the breakfast buffet leaves no choice Nothing to be desired, except for the clearing, the could better organized his. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Martina
Feel-good holiday for parents and child
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2012
Very successful combination by stylish and modern. The front desk with the tables and very personal service we very pleasant found. A bit creaky floorboards in the older part A charm, in the very stylish renovated rooms nothing was missing( kettle with tea, coffee; free mini bar, water bottle, Klosomat.). The breakfast buffet is unique. The selection of food and the quality of the dishes in the various restaurants is very good. Children in the gaming paradise in the best way waived. With the in the hotel available babysitting phon you can as parents alone the evening in the ... beautiful bar enjoyment. Beautiful children's menu, beautiful children breakfast buffet, every evening a bedtime story for the small (and small remained). Outside the peak season this hotel is a treat for all travelers (peace searching, traveling alone, families.). During the school holidays, you probably should have a certain tolerance, if you without children travels. the entire team is extremely accommodating and extremely helpful, the shuttle bus-service is a distinct plus. we were very felt comfortable and were glad about our next stay in our new 'hotel'. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Daniel
Completely satisfied
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2011
We arrived with different needs: athletes, non athlete, a teenager and found something, which we liked. In particular, we got even after a week in the hotel cabin fever and felt very much at home. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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