BEST WESTERN PLUS Hotel St. Raphael(4 stars)

Adenauerallee 41 20097 Hamburg Show map

Average rating

172 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.6
  • Location
    5.3
  • Food and Drinks
    5.5
  • Sport & entertain
    4.7
Filters
You selected:
127 hotel reviews in Englishsorted by travel date
Regina
I will definitely again visit
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2013
Good parking and transport links. Extremely friendly, competent staff. Upper floors better. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
show less
Friedhelm
Good hotel for a weekend-city break
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Good location in the district of st. Georg, central station in a few minutes easy to reach on foot. The room is for the category of high quality and space-saving design. The room is relatively small, particularly the bathroom. Particular emphasis should be on for a the breakfast buffet, to the other the hotel bar with a highly skilled and very friendly bartender. In particular of its commitment to preparing the 'round birthday' was great. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
show less
Melanie
Perfect hotel for city breaks! Perfect hotel for city breaks
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
The hotel is very centrally located. The room warsauber. The room warsauber. The staff were very nice. The breakfast buffet was very extensive. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Jenny
Yes, you can hear the subway, but otherwise everything was g
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
We have us in the St. Raphael comfortable, in spite of the partly. Not so pleasant environment of the hotel. Very positive were: The friendly reception -staff, the sovereign with a complaint went around and in. Technical problem in the sauna taken care of. - very extensive and delicious breakfast buffet, the 1st morning in the bright winter garden take Could-in addition food with small special and regional respect. - the peace and quiet in the house despite noisy environment and many guests in the house ( corridors, room and partially. The Breakfast room with carpet laid out, well insulating ... doors and window) - the small sauna ( everything still in the 80-style, but with a great view and maintained) - impressive photo exhibition (on floor 3) - small 'extras': 2 pcs with free internet access - fast and never occupied, sweets and fruit in Of the lobby, a bottle of mineral water -water from the hotel, a voucher for a port tour. Not so good, but bearable: The very small bathroom-for pudgy bunch people an impertinence (passage tsevi. Washbasin and wall in the. Shower maximum 50 centimeter), we-very delicate- barely by. - our bathroom was not very clean when we arrived ( a few hair in the shower) Rather hard mattresses. - driving noises of the subway ( on the 3rd floor and also in the 5. in the sauna clearly audible) - very bad tv-picture (but no matter, we were not tv-look as) Tacky stoffblumen deco in the hallways. Over the location is to say the following: if you about unpleasant things as sex shop, brothel (but by no means dirty from the outside), alcoholics at the bus station, and the rumbling of subway don't mind, the location is great. One is in 5 minutes to the train station and bus station, at the amongst others the kunsthalle art hall, the gewerbemuseum and the polittbüro within walking distance. In addition you can reach about minutes a shopping street and is with the metro -/ S-Bahn quickly to the landungsbruecken bridge, in Hafencity or in St. Pauli. We liked it! read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Merten
Good train station-nearby hotel in Hamburg
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
Hotel lies within walking distance to the main station - however in the ' ungemütlchen corner'. The rooms are well equipped. Sauna and spa are available. The staff are very friendly and helpful. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
show less
Renate
Weekend break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
For city breaks Hamburg good starting point. Staff helpful and breakfast great. Value for money great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Marcel
Nice hotel in a central location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
Nice hotel with good service. Unfortunately I had one of the issues room. ( waves) The room was unfortunately not at all my taste and was not the pictures in the hotel booking. Apart from that was the service and the location good. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Hartmut
For groups beautiful and centrally located hotel
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2012
We are with the cone club on the way. All 5 paare were the rooms, the breakfast and the service very satisfied. It was missing to us at nothing. For such short break the hotel is very recommendable read more
  • Room
    6.0

    We personally had a very large room. But also the other known was more than satisfied with its rooms. This hotel is for all penciled in, when someday the destination is again Hamburg

  • Gastronomy
    6.0

    We were with the breakfast very satisfied. Rich offer. Fish, cheese, sausage, met, it really has nothing missing, and it was until at the end refilled, so that nobody give up something had

  • Service
    6.0

    We were with the staff satisfied. If we had questions, they were nice, helpful and with a smile answered. Also in the hotel bar the staff were nice and attentive. There was nothing to complain about

  • Sport & Entertainment
    0
  • Hotel
    6.0

    We are with the cone club on the way. All 5 paare were the rooms, the breakfast and the service very satisfied. It was missing to us at nothing. For such short break the hotel is very recommendable

  • Location
    5.0

    For our activities lag the hotel great. All within walking distance. Train station without any problems. City center also. If you don't like on foot is, can quickly the S-Bahn reach. Even the fish market is it on foot not very large distance

show less
Joachim
Good city hotel near the main train station
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
A centrally located hotel, the best suitable for people on business trip the a hotel in the city centre search, but also for tourists, the a centrally located hotel search to explore Hamburg. The breakfast buffet is very diverse and well, if you can get over the scrambled eggs it's expense. This fertigpampe with so a hotel nothing lost. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Elke
Room way too small
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • August 2012
The hotel is very beautiful if you from the much too small rooms it's expense. A double room where you could not move, the was not done. The bathroom so tiny that the door open to get to avoid claustrophobic. A small washbasin and hardly any counter -possibilities. As a single room enough, but for 2 people impossible. The breakfast buffet was great. What particularly impressed has, that it for smokers a great Smokers terrace in front of the hotel was. The location really great! read more
  • Room
    3.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    1.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Antje
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
We were we for an overnight stay in the Best Western and were pleasantly surprised. Our booked hotel ( Stella Maris) was overbooked. We were during the check in asked, whether we in the Best Western move would. Not a problem for us. Our room was already at 11 o'clock ready, which we appreciated a lot. The ladies at the reception was very friendly, what nowadays unfortunately is not self-evident! We had a corner room on the 4th floor, which very spacious was. As a greeting there was a Flascher water ' on the building'. The breakfast on the next ... day was very plentiful. The breakfast room was very good visited, but the buffet was always refilled quickly, so that it never Engp�en came. Very well also it pleased us, that it in the backyard utensils to provide was. Excellent service! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
show less
Karsten
Whether business or city trip - a good place
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
The hotel is ideal for people on business trip and despite the central location quite quiet - window at night open is not a problem. The room decor is a four-star standard, but the single room a bit bigger would. The bed is large. Flat screen TV, free Wi-Fi, small walk-in closet. It is a secluded parking in the backyard of the hotel- costs 8, -/ a night. In front of the hotel are furthermore public parking spaces, from 18 to 8 hours free of charge. The hotel has a sauna ( we didn't use it). The breakfast buffet (15 ..., -) was great. The serving staff are very friendly, helpful and considerate. The main station is on foot as well as easy to reach as the center- thus also for the HH-city break recommendable nonetheless. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Ignaz
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Beautiful modern hotel. Unfortunately right on the main street. The ambulance runs daily about 20 times past, as well as hear and you can feel the subway. The subway-stop in a few steps reachable. Comfortable restaurant in the hotel. Breakfast is extensively, but it costs extra. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
show less
Sonja
Very recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • June 2012
Super great breakfast buffet, very peaceful location for Hamburg, nice, modern, clean room, distance to the port about 5 minutes with the taxi all together very recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
show less
Martina
Hamburg family friendly
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • June 2012
We had a double room with extra bed and the room size positively surprised. Especially pleased uS sweet Turndown every day and the delicious welcome plate is offered to guests Upon. The breakfast buffet was excellent, there was something for every taste. The service was very good. The hotel lies not far away from the main station, so that easy access to the city is. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Christian
Good location and cleanliness...
  • Recommended hotel
  • Families
  • Translated
  • City break
  • June 2012
Hotel is for city breaks perfect. Size of the rooms sufficient, where strong differences in the equipment and size were, but the price were the rooms right. (we found rather odd ) Breakfast buffet was variable and sufficient. Staff were very helpful and friendly. The bar in the evening you could omit, as you don't miss anything. Here go out from the hotel find something. For city breaks perfect location, only a short walk to subway / S-Bahn and main station read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
show less
Bianca
Central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
For a city trip is this a good hotel in a central location. I liked particularly the great bathroom! Loved it! The bar in the hotel is very cozy decorated and the cocktails are tasty and fresh prepared. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
show less
Ursula
Room
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • April 2012
Room urgently in need of renovation! For 3 people very small! Entrance bath tub difficult and very high. Fruit basket we got unfortunately only after two-time Memory Breakfast very good. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Sabrina
Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2012
Hotel is located in a very central location. Good connection to public transport. Very good service good food. Rooms clean, only small. Staff are very friendly. Breakfast excellent! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Alex
Ideally located and pleasant hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
St. raphael cultural programmes set out, is a somewhat older house, which one here and there at the furniture looks. Nevertheless we were very satisfied with our stay. The hotel is clean and with all the necessary comforts, in short : worth a trip! read more
  • Room
    6.0

    Our room was in a lounge and a sleeping area divided (each with flat screen-tv). The beds are comfortable. The bathroom was new and with a bath equipped. Particularly beautiful was the design of the bathroom with free bathing as (sea salt). Everything was tidy clean (only the glasses and spoon could have been a bit better cleaned). From the room service we had at any time a little noise (thus briefly said: perfect). Free article : water, stamped postcard, gummi bears (two small and a large packet), bath as-each equipped with a nice greeting. With all these small things, the journey pleasant, saves any criticism.

  • Gastronomy
    5.0

    The breakfast buffet has actually everything you need: different rolls, bread, muesli, sausage, cheese, salads, scrambled egg, different fischbeilagen, fruit, yoghurt, quark, coffee, juice (even over freshly squeezed orange juice). Guests were while we were there (all we saw) from Germany and continuous somewhat older.

  • Service
    6.0

    The service was briefly said first class. All staff was always extremely friendly. Starting with the rapid and non-bureaucratic check in, over the cleaning of the rooms to the staff in the breakfast area. All questions were always friendly answered. For the return trip we got as a small gift chocolate.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    St. raphael cultural programmes set out, is a somewhat older house, which one here and there at the furniture looks. Nevertheless we were very satisfied with our stay. The hotel is clean and with all the necessary comforts, in short : worth a trip!

  • Location
    5.0

    The hotel is located just a few minutes walk from the main station away. Since Hamburg area is quite small, you can basically all attractions from the hotel easy to reach on foot. Otherwise the hotel lies, quiet, in a small lateral road. The only downside is the under the hotel durchfahrende underground. We liked it nothing special bother us, but you can tell just but every train.

show less
1 3 4 5 ... 7