Hotel Utopia Resort(2 stars)

124/105 M.3. MaretLamai Beach Koh Samui Surat Thani 84310 Thailand View on map

Average rating

17 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    4.6
  • Service
    4.4
  • Location
    5.5
  • Food and Drinks
    3.5
  • Sport & entertain
    4.0
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7 reviews for this hotel sorted by travel date
Julian
Perfect
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
I was with my girlfriend in march for 10 days at utopia resort. The hotel i have the site, we only paid for a big bungalow 32,-€ the night and breakfast. The bungalows are very big and are near to the beach. Can however only recommend renting a scooter, around the island better to get to know. Your best rent the scooters right at the hotel from, as the with a scraper no trouble. It cost the same as elsewhere (5€ per day) 5 minutes away from the hotel are the 18 hours the cookshops, there you can very ... good for 1€ food. Who with the hotel beach is not satisfied, just 5 minutes by scooter to crystal bay. I the hotel can only recommend to anyone. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Rainer
Relaxation? Next to construction?
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Booked because of the previous reviews and the pictures on the hotel's website. Unfortunately the hotel is very outdated. The resort itself was restaurationsarbeiten instead. The residual materials (paint buckets and so on) the by us booked 'super deluxe seaview bungalow', the most expensive in the resort, stored. Next door was a construction site, excavators and trennjäger were 8:00 until 17:00 o'clock not to be missed. For the pool chair at the beach should daily 100 thb be paid, the on the homepage visible there was no umbrellas. We had for 5 days booked, but after one night ... determined to leave, since a very relaxing at this resort not was provided. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Quality of the beach
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Manuela
Value for money is very good archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • April 2012
In this small resort, i would definitely again stay. It is directly at the beach, at the start of the town, everything in Lamai is within walking distance. Mopeds are easy to rent and therefore the whole island to explore. Lamai is a super alternative to Chaweng! You can absolute peace and quiet, but also party. Everything your heart desires. Staff are very friendly and always tried, to make everything right. Gladly again. Was already here for the 2. time and i have been many of my friends hingeschickt. Was always praised... read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Magdalena
Utopia gladly again anytime! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2011
We have our vacation at Utopia to second time spent and were not disappointed. We have a really beautiful bungalow direct at the beach booked (it is worthwhile easy to book, there are only 2 piece this sort of). No bugs, good room service, a silent air conditioning and a wonderful view of the beach and the sea. The hotel personnel was very, very friendly and helpful, even if not all speak English. In (our daughter 3 days at the hospital) they helped us a lot. the food is maybe not the best, which we on lamai beach eaten had ..., but if you in between Hunger gets, you will find something for itself. A very beautiful well maintained garden area. if I go back to lamai vacation should do, I would choose again Utopia. Nice, quiet, nice and not expensive. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ina-Maria
Nice, simple, clean bungalow area archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2010
Utopia is wonderful. The bungalows are very clean but basic and a bit getting old. They are daily cleaned, the beds daily fresh bed linen and every day there were fresh towels. If you don't expect luxury property you feel very comfortable. We enjoyed it very much. The Restaurants nearby they are all very good. To be recommended was also the food on the market. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Sina
Friendly service and nice Bungalowalage archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2010
We stayed in a superior bungalow, which was quite large. We stayed in the bungalow, refrigerator, tv, air conditioning available. Every day there was a towel and linen change, which was very pleasant. You get mineral water free of charge every day. The bathroom was in order, one had to be in the tub climb and be careful, if they left, not slipping. We had a roach problem in the bathroom. After the holes jedoc h with paper stuffed, the problem was not even more. The location is great and nice and quiet. The beach and the sea were unfortunately ... total dirty. When the wind decreased was the trash in the water on the floor. Not very nice. Otherwise you could rent a moped here, without the Thai problems. The owner speaks German. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    2.0
    Quality of the beach
    2.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Sandra
Getting quite long in the tooth archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • January 2010
The hotel offers 33 Thai style bungalows from 500 THB to 1800 THB. The complex is situated in a beautiful garden area which is looked after every day. From the outside the bungalows look quite nice, but inside everything seems quite old. Breakfast is included in the room rate. read hotel review
  • Room
    2.0

    We had a super deluxe twin bungalow (1500 THB) with a double and a single bed. The furniture was basic and old, the bungalow dark inside. The bathroom is also older and seemed not very pleasant. In the bungalow there was a TV, air-conditioning and fridge. As the wood bungalow is built from wood and is on stilts, you can hear every step.

  • Gastronomy
    5.0

    The breakfast was ok. At one table you could help yourself to coffee, tea, butter, jam, fruit (watermelon + pineapple), toast and whole wheat bread. You could additionally order an American breakfast at no extra charge from the waitress. The Utopia restaurant is highly recommended for Thai food. It is super tasty (Tom Yum soup, spicy glass noodle soup, salad with seafood, Som Tam etc. ) and reasonably priced as well as other restaurants that are nearby. The seating at the restaurant are very dated, an update is really necessary. On the wooden benches and tables some sharp nails are sticking out (danger of injury).

  • Service
    5.0

    The staff were very friendly and always ready for a conversation. The owner speaks German as well as English. At the reception desk you could drop your dirty laundry, the price per kilo is 40thb.

  • Sport & Leisure
    2.0

    As mentioned above, the beach wasn't the cleanest, there were empty beer bottles and cans lying around, as well as washed up dirt. There is no pool at the Utopia. You have to pay extra for the beach chairs and the shower didn't seem very welcoming.

  • Hotel
    3.0

    The hotel offers 33 Thai style bungalows from 500 THB to 1800 THB. The complex is situated in a beautiful garden area which is looked after every day. From the outside the bungalows look quite nice, but inside everything seems quite old. Breakfast is included in the room rate.

  • Location
    4.0

    Utopia Resort is located on Lamai Beach, depending on the bungalow, within 1 minute or just a few seconds you're at the beach. The hotel is located on a somewhat narrower beach section and it was unfortunately very dirty during our 3 night stay. Nobody made the effort to get rid of the dirt. Shopping and entertainment possibilities in the immediate area, the next 7 Eleven is about a 3 minute walk away.

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