Hotel The Level at Meliá Villaitana(5 stars)

Avenida Eduardo Alcalde Zaplana, 7 Show map

Average rating

8 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    4.5
  • Service
    3.6
  • Location
    4.1
  • Food and Drinks
    3.5
  • Sport & entertain
    4.5
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4 hotel reviews in Englishsorted by travel date
Mikael
Relaxing golf hotel even for non-golfers
  • Recommended hotel
  • Couples
  • City break
  • September 2012
The hotel is 4 kms away from Benidorm's hustle and bustle. It is built like a Spanish village with many buildings and even a church. There are two sections in the hotel: the level side and the normal side. They have separate receptions, pools and breakfasts. We had booked a penthouse suite from the level side and were greeted very warmly when arrived to the reception desk. The suite itself was probably the same size as standard suites but it had a semi outdoor jacuzzi in a glass house. The price was twice the stardard suite. So it was a ... quite expensive jacuzzi. The minibar with soft drinks and two beers was free but the internet was not. Also there were no coffee or tea making facilities in the room but you could get them for free in the level lounge. From 19 to 20 the level guests get free drinks and snacks at the terrace of Indigo restaurant. We ate lunch at La Barbacoa restaurant by one of the numerous pools. There was very slow service by two female not so friendly waitresses, although there were just ten customers. The dinner we had at La Trattoria restaurant. There was better service with a nice atmosphere. However the saltimbocca was rubbery as was the breakfast omelette at Indigo restaurant in the following morning. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Laszlo
Nice hotelresort (... even for non-golfers
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2011
Nice hotelresort consisting of (5*)Grand Hotel (4*)and hotel with great pool area (and all) on a golf course about 5 kilometer above Benidorm. We chose this hotel, for a few days to relax from the hustle and bustle of... therefore knew, there were far from the beach (car needed). For shopping and dinner is then very Shoppiungmeile in his (... by car easy walking distance). The Hotelressrort 2 kilometer away by car the amusement park is about Terra Mitica (so we europapark-can therefore be used iaus flight family). read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Annelie
In the old
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • July 2011
It was our third stay. The level of the hotel has deteriorated. As well as de bars and restaurants. The cleanliness in general and especially in the pool area a lot to be desired. The cushions for the pool chairs were totally dirty. The restaurant offer is reduced, the service Hard, but it wasn't really perfect. Meanwhile, far away from a five-star hotel. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Claudia & Brigitte
great location, class hotel! archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2011
Was there on business and would also privately there vacation make. It is a very well maintained area. The golf course right around the corner, the pool area beautiful. the hotel lies on the hillside and offers because of the location excellent opportunities for excursions. I can the complex at any time highly recommend! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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