Hagleitner Kinderhotel Zell am See(4 stars)

Karl-Flieher-Strasse 1, 5700 Zell am See View on map

Average rating

941 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.8
  • Location
    5.5
  • Food and Drinks
    5.8
  • Sport & entertain
    5.6
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494 reviews for this hotel sorted by travel date
Sonia
Great family vacation
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2015
Great hotel, very friendly staff, very family-friendly, we can hardly wait to go there again! We felt very comfortable! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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David
Great location for a trip to Zell am See!
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2014
really good functional and clean family rooms. Meals fantastic, a real surprise at just how good they were! read hotel review
  • Room
    6.0

    Good size, good facilities with a fridge. Very clean.

  • Gastronomy
    6.0

    Food and wine were very good quality and reasonable value. Good atmosphere at dinner and in bar.

  • Service
    6.0

    all staff were wonderful. Especially the waitresses at meal times, really super service.

  • Sport & Leisure
    5.0

    Great! kiddy club was loved by my daughter and in the evening there were other activities to keep the children happy and busy

  • Hotel
    5.0

    really good functional and clean family rooms. Meals fantastic, a real surprise at just how good they were!

  • Location
    6.0

    very nice location, close to slopes either 2 mins by car or 15 for the glacier. Also a great location for walking along the lake to go to Zell am see.

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Nis
Nice holiday...
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2014
Everything you need to spend a very nice holiday. Great weekend in a beautiful hotel. would love to go again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Tanja
GREAT
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2014
Great for families with small children! A dream for mom and dad to relax. I can only recommend it! For older children read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
Close
Daniela
Family vacation
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • September 2014
Staff is very friendly. The whole hotel is geared towards the needs of families. Absolutely recommendable for families with small children! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Sven
Great holiday, gladly again!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • April 2014
All around a successful holiday! Very friendly service, very good and varied cuisine. Each dinner (5 star) was a genusserlebnis! Spacious, clean rooms and a great team in the kids club. Our children (4 & 7 years old) went very well and were always very friendly welcome and cared for. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Distance to ski lift
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Imad S
A true family vacation
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • April 2014
We spent 6 nights with 7 children. It was a bliss on the soul for the parents as well as for the children. Enough bobby cars for all children. All swim ameneties were available. Bikes and helmets were in super condition. The rooms were extremely spacious and clean. the children's club was loads of fun. We left our 2 year old child in the mini-club on two days to do some skiing and it was like Kindergarten at home. Garage is for free and good security measurements to assure children dont leave the hotel, enter the pool, etc. We felt ... EXTREMELY comfortable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Distance to ski lift
    5.0
Close
Selina
So makes vacation a lot of fun!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • April 2014
All around a nice and relaxing holiday! Attentive staff, good kitchen, nice children's program and great child care and a nice spa in return for the parents, it's fun - parents are here for the children aside. Hooray and thank you very much! On soon... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Aleksandar
We'll be back!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
Fun for the kids! Good food for the parents! Snow guaranteed for big and small! Great team that leaves nothing to be desired! Conclusion: pure relaxation! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Maren
Great children hotel 'completely well feeling package'
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
The suite was much larger, than the pictures to assume left. All were extremely friendly and tried hard. The child care was great. Everything was very clean. One books here the 'completely well feeling package'. Our recommendation, massages and treatments before to book, since locally almost no appointment was more free - speaks for the good quality! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to ski lift
    6.0
    Proximity to shopping areas
    5.0
Close
Lars
Great family hotel with nice atmosphere.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
Great family hotel with very friendly and helpful team. Staff pleasant, individual service, a lot of time for the guests, nice atmosphere. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
Close
Nicole
Winter vacation in comparison.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
At the 3. visit pleasant, child-friendly hotel. Service always friendly and attentive. Location of the room but this time moderate (for the kitchen or the dumpsters...). Also was in the last year the service significantly better: quality and choice in comparison this time poor (each day fries - at noon and in the evening!). Despite these limitations but especially recommended! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Distance to ski lift
    5.0
    Other leisure activities available
    5.0
Close
Regina
A great christmas holiday.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2013
We spent our christmas stay at the Hagleitner spent. The rooms are excellent, very nice and spacious. 'the staff was friendly and accomodating, the food very good like used to. We were completely content and felt very well. Our kids (9 and 12 years) has it again very well pleases. We were now already certainly 5 time there and will definitely return. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    0
Close
Uwe
We'll be back...
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
We are coming again - after 3 different hotels this is our winners in a great area! The Hagleitner has the name kinderhotel really deserved! Ski lessons in walking distance for the children is also available. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Hartmut
Very good recommendable hotel.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
Very nice apartment with two true double beds in separate rooms. Tv was a bit old and no sky available, otherwise very good and practically furnished, including a small kitchen. Food adequate for normal 4 star hotel, the service and friendliness to be very good. Super situation and infrastructure to the ski lift/piste. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Conny
Very nice - but not ideal as child hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
Very chic hotel in a great location with an excellent atmosphere and very höglichen staff. However the expectations to this hotel unfortunately not fulfilled... read hotel review
  • Room
    3.0

    Room hundstein was great designed. Unfortunately the room was very badly soundproofed, our little during the day never slept and at night is very bad asleep. The balcony door to a small garden area which was rather noisy. The bathroom is the bedroom with a glass separated, also for a sleeping child is not perfect. Because if you were late into the room and the child already sleeps, the light in the bathroom not turning on, as otherwise the light in the bedroom for a watchful child makes. The hygiene is super, the furnishings also.

  • Gastronomy
    5.0

    The restaurant is very nice and the food was very extensive. Breakfast was great, the lunch great, nachmittagssnack and the dinner a force. The cleanliness in the restaurant could not have been better. Unfortunately in the restaurant no gaming for children, like for instance books etc. For a children's hotel, this should be offered.

  • Service
    6.0

    The staff is very friendly, not only to the children. The waiters are courteous and nice.

  • Sport & Leisure
    3.0

    The two spa area were quite different. The relaxing area was very modern and you immediately feel at home. Unfortunately, this is not the active area. The sauna one must itself on, the pool should overhaul (covers relaxed, lichtkabel sags and so on.). The pongo club is nice, but a bit 'rare' equipped!

  • Hotel
    4.0

    Very chic hotel in a great location with an excellent atmosphere and very höglichen staff. However the expectations to this hotel unfortunately not fulfilled...

  • Location
    6.0

    The hotel's location is great, transport links ideal. You have very many shopping opportunities and there are lots of bars nearby.

Close
Julian
Good, with drawbacks archived
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2013
+ interior and size of the rooms are attractive (sonnberg deluxe) + very child-friendly, helpful staff + very good child services (in particular for small children) + very close to the ski lift - lots of stairs and long distances - spa way too small and narrow - lack of diversity and quality of the food (much convenience, much tk, hardly regional cuisine) - hotel does not correspond to the standard, the you might expect - hotel area partly in need of renovation (doors, exterior, playground) For families with small children a good place, especially because of its good child ... care; however, bad price-performance ratio read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    4.7
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
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Ilse
Relaxing winter holiday with children archived
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
A wonderful hotel for families with small children, with baby because of long distances sometimes difficult. Rooms are newly renovated, the bathroom was only for 1 person large enough. Varied child care with consistently competent staff. Pool area for children and extra relax area for adults. Friendly staff in the catering trade and houskeepingbereich. Only at the front desk is expertise and friendliness hit and miss, the ladies are rather slow and inform partly very bad (already when booking!). Only a young man has hospitality and dedication from. The remains in memory. read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rainer
Good hotel with small deficiencies archived
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
Good hotel with small deficiencies. read hotel review
  • Room
    4.0

    The room was nice, large and clean, but unfortunately in the anteroom and bathroom of sewer smell. What disturbed me the most was the lack of elevators, because packed with diaper bag, jackets and child i'm rather with the lift as all the stairs up and down to carry. I think a hotel in this price range should be all rooms have elevator have made.

  • Gastronomy
    6.0

    We the food very good.

  • Service
    4.0

    The staff is friendly and make an effort, the frontdesk employees could better begin school until his. Most of the questions could not be answered and i was partly wrong information given. The staff in the restaurant is very friendly and very helpful, and speaks good german. The caregivers are competent and very friendly and tried hard.

  • Sport & Leisure
    5.0

    The pool children's area was a little chilly.

  • Hotel
    4.0

    Good hotel with small deficiencies.

  • Location
    6.0

    Shopping are easy to reach on foot. There is a transport to the lift, the worked very well.

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André
Could a great hotel his, but... archived
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
Unfortunately our actually great vacation through the handling of a complaint ruined. The hotel advertise on the internet with 2 half days ski kindergarten included. This offer does not exist more! Our complaint was ignored, to our instruction, these with the boss (which we in the entire week not 1 time seen!) Discuss to want, we were as possible: we have nothing in writing, the only on the internet confessed (on the homepage of the hotel!), pretend 'depending on availability'. The hotel has but the skischulpartner changed and it offers not any more at! On the day of departure finally ..., the boss not at all in the house. Also regarding that emails in the follow-up will be ignored. People have clearly expressed, in the area service some compared to the last year was shortened. The 2. shortcoming is the shallow pool: too cold water and cold air temperature for a family hotel. Very nice the design of the total hotels and of the room, as well as of the relax spa. Good gastronomy, nice child care. Unfortunately speaks the staff sometimes bad german. Great care in the restaurant by Renata and Josef. Free bus to the ski lift. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.3
    Child care or playground
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    4.7
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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