Austria Trend Hotel Europa Salzburg(4 stars)

Rainerstraße 31 Show map

Average rating

37 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.1
  • Service
    4.7
  • Location
    5.4
  • Food and Drinks
    4.1
  • Sport & entertain
    3.0
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13 hotel reviews in Englishsorted by travel date
Willi
A shame for such a hotel. That is
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
The staff were not very friendly. The breakfast could be better, the staff were not very friendly and has not even the serving of coffee ftate were. It lacks the management. Food you could not take as closed societies the restaurant occupied didn. The kitchen is overtaxed wënn you 100 people a closed society with a buffet have to use. You can not apply the hotel guests still menus to prepare the à la carte. A shame for such a hotel. The management must be absolutely exchanged, as you can tell, that the zusmmenarbeit with management and untegebenen not true. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Hotel
    4.3
    Family friendliness
    1.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Lena
Main station Salzburg
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • November 2012
Hotel directly on the main station. Advantage, of airport bus number 2, to the main station Salzburg, 2,60 Euro 'only about 15 minutes. Than approximately 50 meters on foot. Unfortunately has this hotel no sauna eta, no gr hall or night clubs. Front desk friendly. Wi-fi free, rooms okay clean but a bit old fashioned 70 until 80 years. Location but nice central, focus shopping center right next door. Your Lena read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Verena
Would not book this hotel again!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • October 2012
The hotel is as business hotel for business customers only limited recommendable. What we (as vorangekündigter, over 20 -headed group!) as business lunch sick was, was an isolence and burst with every description. Very nice restaurant with great panoramic view from the 15th Floor, but the hotel makes unfortunately nothing of it - unfortunately! Service is not efficient enough/ understaffed, choice and quality of the food absolutely beyond description and not 4-star standard! pausenbetreuung during the seminary was also rather bad. Room a bit old, bathroom-furniture partly broken ( shower hose); with a colleague dripped it from a previous leak ... from the ceiling. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Birgit
Very central hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
This hotel offers a nice view if you're in the panoramic restaurant at the top is. Furthermore it is right next to the main station and the buses go in front of it also directly from so you get a great traffic connection has. At the front desk in the very welcomed warmly. The rooms are clean and the bed was huge. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Josef
Great Base for a city tour
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Ideal location to the exploration Salzburgs and Salzburger land. The bus stations are easily accessible and main station are directly next to it, but it's not disturbing at all by noise. In short: gladly anytime again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerda
Break in temperatures below zero
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2012
Hotel on the whole very good, however may in the bathroom already some things be renewed and the guests the heater be explained. Breakfast quite good, with the pastry sparse and if you later is the sausage slightly dried up. Little fruit. The food the employees apparently even. Front desk very friendly, however a person cannot for all simultaneously being. The town itself, of course, very beautiful to cold weather. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Walter
Central city
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
good, clean hotel with adequate service; the breakfast buffet is extensive and tasty. read more
  • Room
    5.0

    commodious rooms with all standard facilities, loud air conditioning (but can be removed)

  • Gastronomy
    0
  • Service
    5.0

    friendly staff, however only insufficient possibility, the luggage between check out and departure (by train) in the hotel to leave.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    good, clean hotel with adequate service; the breakfast buffet is extensive and tasty.

  • Location
    5.0

    For train Travelers ideal, vis-a-vis because of the state of Salzburg train station location.

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Manuela
To be recommended
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • November 2011
front desk very friendly, breakfast good selection and food was okay, rooms are large and bright, the hotel recommended. Public transport (right on the train station) very well connected. Shopping center, cinema, restaurants nearby. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabrina
beautiful hotel, top location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
large hotel, very high, there is a look at the down completely different great views over the entire station premises we had breakfast (bid eBay coupon) with normally would breakfast extra to pay free parking directly in front of the hotel read more
  • Room
    6.0

    we had a business room. very large and nice! great view the fortress hohensalzburg fortress

  • Gastronomy
    4.0

    breakfast buffet plenty of choice however around 8:00 A. M. the early glasses and coffee cups empty, that took a long time to bring buffet not properly labeled, or signs reversed! with the a bit neglectful

  • Service
    4.0

    friendly Front desk. apart from that rather unobtrusive staff According to the coupon we should get a welcome Champagne, however this has no read or observed (also your own fault didn't I said)

  • Sport & Entertainment
    0
  • Hotel
    5.0

    large hotel, very high, there is a look at the down completely different great views over the entire station premises we had breakfast (bid eBay coupon) with normally would breakfast extra to pay free parking directly in front of the hotel

  • Location
    6.0

    Great location, right on the train station lots of possibilities for shopping and sights

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Jan
Recommendable hotel -great view
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2011
The hotel is directly next to the Salzburg main station. We had a double room in the last stick and the view of above Salzburg at day and night is overwhelming! The cleanliness in the hotel general is OK. Breakfast with 19,00 euros per person overpriced, why we didn't use, there are however in the main station sufficient replacement breakfast possibilities. The guest structure is International, especially lots of Asians. read more
  • Room
    6.0

    We had a double room in the last floor with an overwhelming view! The rooms are typically after Austria-trend-style reasonably modern. Mini bar, TV, telephone, climate was everything available. Mini bar was not restocked. The bathroom with bath tub is very spacious!

  • Gastronomy
    0
  • Service
    6.0

    The staff during the check in and check out was friendly and competent. The room was also very clean. We traveled on the second day only in the evening further, but could our luggage completely unproblematic during the day at the front desk store.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is directly next to the Salzburg main station. We had a double room in the last stick and the view of above Salzburg at day and night is overwhelming! The cleanliness in the hotel general is OK. Breakfast with 19,00 euros per person overpriced, why we didn't use, there are however in the main station sufficient replacement breakfast possibilities. The guest structure is International, especially lots of Asians.

  • Location
    6.0

    The hotel is directly located next to the Salzburg main station, to the center the best way to get by bus ( about 10 minutes driving).

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Martin
Never book this hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • September 2011
Staff at the reception is very rude, rude. The room cleaned, but very very very old and the bathroom damage to the water tap, very old bath-scratches and not reasonable. The curtains at the window are for years not cleaned and very dirty. The breakfast ridiculously expensive and very inappropriate. The staff here unfriendly, one comes after 8 o'clock for breakfast there are many tables not cleared and clean. This is disgusting to the outrageous price. read more
  • Room
    1.0

    Terrible, old dirty, no appropriate product /drinks in it mini bar. Very old and not well maintained.

  • Gastronomy
    1.0

    Food in the restaurant too expensive not reasonable, no decent staff. No good quality of food and drinks. Several tables not cleared and sorted out. No staff are also only one cent tip worth.

  • Service
    1.0

    Staff in the hotel unfriendly. Hardly properly english. Room cleaning-totally unreasonable. We complained on the breakfast. This was not at all angenimmen. We spoke with many guests - everybody was unsatisfied and would never more book this hotel.

  • Sport & Entertainment
    0
  • Hotel
    1.0

    Staff at the reception is very rude, rude. The room cleaned, but very very very old and the bathroom damage to the water tap, very old bath-scratches and not reasonable. The curtains at the window are for years not cleaned and very dirty. The breakfast ridiculously expensive and very inappropriate. The staff here unfriendly, one comes after 8 o'clock for breakfast there are many tables not cleared and clean. This is disgusting to the outrageous price.

  • Location
    4.0

    Abfahr /directions to the airport very good. Flight with Air Berlin ok but too expensive. In Salzburg we were in several restaurant. It was always really good, price adequate and first-class staff. When we out of the hotel were we all in Salzburg enjoyed.

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Jacek
Centrally located, clean, courteous
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2011
The hotel is located directly by the main train station and bus station, but still quiet as the windows well insulated. So you can reach everything comfortably. Breakfast is quite expensive, but directly in front of the tär one has all possibilities are elsewhere for meals. No luxury, nothing for longer, but you can feel good. I think rate than low to high - the front desk the apparent different, because the turned their noses up when she saw that i for 80, -€ have booked. I would come again, because me the central location convinced and the staff's hospitality. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ingrid
Not a place to repeat in archived
  • Recommended hotel
  • Families
  • City break
  • November 2006
An interesting hotel but not the best. Salzburg is a little expensive city and i must say that this hotel is just like my description of the city: little and expensive read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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