Hotel Sheraton Warschau(5 stars)

Bolesława Prusa 2, Sródmiescie, 00-493 Warschau Show map

Average rating

43 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.2
  • Location
    5.5
  • Food and Drinks
    5.2
  • Sport & entertain
    4.3
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15 hotel reviews in Englishsorted by travel date
Peter
Gelangweiltes staff
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • March 2013
Unfortunately, the completely lackluster staff, in particular for breakfast, not to be! If i the 'chef' or workers with such dirty kochjacken food herausbringe see, Then passed the appetite! Either i want in a hotel work or i put it! Clean jackets and 2b chef for the scrambled eggs... read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Good hotel in a great area
  • Recommended hotel
  • Families
  • Proof of booking
  • City break
  • March 2013
I booked the hotel with booking.com and I have picked "smokers" room, when I called the hotel and informed them about my mistake and asked for changing the room, the person responsible for bookings said that I need to contact booking.com and hanged up the phone. Only on my second phone when I asked the manager, he promised to change my room for non-smokers. The room was spacious with extra bed for my 5 years old son.The bathroom was rather small size. I stayed on Friday/Saturday night and had windows facing the night club, I recommend to ... ask for other side of the building especially on weekends. We ordered different salads in the evening and they were delicious, unfortunately breakfast was disappointing, small variety of food and the worst were small pancakes dripping with fat. read more
  • Room
    5.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karl-Heinz
Not the normal Sheraton standard
  • Recommended hotel
  • Couples
  • Business trip
  • February 2013
We waited quiet long at the check-in. The staff is not very friendly! When you enter the door they are standing in front of you talking and you have to ask them to go aside so you have space to pass them. When you are lost in the elevator due to a technical problem and ring the alarm bell-they even ask you if you are really guest in this hotel! The breakfast and the service the Hotel is very poor. The variety of food is low and more the standard of a 3 Star Hotel - we know some 4 ... star hotels in warsaw which open more! The coffee they serve you which cold-you have to ask twice for a refill. It s seemed to us that the staff is so proud working for Sheraton that they don t see the guest. The location of the Hotel is very good, the rooms too. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Rolf
Cheap, but...
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
We had reason to complain. In the room was the air conditioning fancy after a complaint we were given no information which has done, if you the problem eliminate could. Only when the 2. complaint on the next day a house technician past. The seating area in the lobby leave much to be desired, the cushions looked really shabby. With a 5 star hotel actually a ko criterion! Questions to the employees at the reception could not be answered, or wrong information. The gastronomy we would have liked to try it, but both places closed. On new year's eve we ... wanted to Warschau experience and not the hotel. When we after midnight to the hotel came was the access to the bar, with the reason we do not support the service booked, granted. There was so no possibility on the new year in the hotel the community. Impossible. On the day of departure ( new year) was until 12:00 o'clock the frühstücksbiffet extended, first really great. Only we could not enjoy this because we on demand until 12:00 o'clock check out should. All in all not the, what we from a 5 star hotel expected. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Chris
Great location
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • October 2012
Very good city hotel in the center of Warschau/ Poland, first class service, varied and inviting restaurants in the hotel, very good location in the town; fitness room unfortunately very well arranged read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerd
Solid five stars standard
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
Location good, service, room, food on international 5-star standard - on Sheraton you can everywhere leave read more
  • Room
    6.0

    superior room flawless, spacious, modern, hygiene were very good. Wi-fi only for an extra charge. Unfortunately. If you have frequent traveller programs travels, can except points wi-fi or other extras activated. The bathroom is modern, spacious enough and in good five stars standard with all necessary equipped. In the closet are also ironing board and iron - definitely not always usual. Instead missing a shoe horn... Strange. The shoes-clean, there was in the hallway a working machine with creams and rotating brush. Coffee maker, 2 small bottles water, as well as tea and coffees and accessories are available in the room free available - very good. Clear, that it is also a bathrobe gives - unfortunately you miss the slippers. The beds are tidy, rather soft.

  • Gastronomy
    5.0

    International five stars standard

  • Service
    6.0

    Front desk there are successful effort, requests are answered quickly. Bell captain and so on were very service-ready and work efficiently and quickly. You can also for example at the weekend very easy at times in the club go, where else is closed; the staff are very flexible.

  • Sport & Entertainment
    5.0

    Health club modern life fitness devices, single devices for legs, multi-towers for the rest, additionally free weight stations. 3 modern life fitness treadmills, 3 radergometer and 2 ellipsentrainer, as well as stepper. It is a pity that the screens of the device not tv are connected, the only tv screen on the wall there is not really good to see, hear or close. There is also a separate aerobics/aerobics/yoga/room. Water and towels are provided, at the bar / front desk in the fitness area you can further things purchase. It is a pity that there is no swimming pool returns. Sauna and so on I have not used or seen.

  • Hotel
    6.0

    Location good, service, room, food on international 5-star standard - on Sheraton you can everywhere leave

  • Location
    5.0

    So centrally located, that you on foot or by taxi everywhere get

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Robert
One of the top -hotels in the center Warsaw
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
Very good city hotel, rooms are large and with all the facilities equipped, the bathroom is nice and large and modern furnished. The best part was the extensive breakfast buffet in the restaurant. The choice and quality of the food is the best, there was even Kimtchi (Korean) and other asian food. To complain about would only, that the tables very closely and, but the staff are very easy access to the service. The Polish Olympiamannschaft it in the Sheraton loved it. With firmenrate has the room a night with breakfast circa 100 Euro cost. Almost a bargain in the ... relatively expensive Warschau. Eat out you can evenings in the city centre, everything is reachable on foot, the palace of culture and other sights. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ingrid
Best hotel in town!
  • Recommended hotel
  • Singles
  • Business trip
  • June 2012
One of the best Sheraton hotels i ever stayed. Central location , next to the park main shopping ares and 5 min to old city. Hotel has 3 restaurants of a different cousine and also business lounge with great selection on breakfast and evening snack. In very good condition and lovely decoration of a small palace, with a lot of flowers. Rooms are big and comfortable with big bed. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tobias
Top service, location however only resources.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2012
A night here - great hotel, the however unfortunately only with the taxi really easy to reach. Perfect and friendly staff, the offered us the spa facilities extra to open (closed for Easter) and us during our absence a chic decorated plate with cakes the room was. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Christian
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2012
The Sheraton in Warsaw with clear conscience recommend it. It affords no weaknesses in the service and offers a cultivated ambience with spacious business -rooms. In the hotel were also the fitness studio and the sauna well equipped and well maintained. The cardiovascular and muscle building -device were all very new. The fitness studio opens very early (~06,30) so that you can before breakfast can work up a sweat. Alternatively offers in, in the nearby park (South) go jogging. Absolutely worth seeing! In a nearby lateral road is the best sushi bar Warsaw and many more restaurants the (rather ... high ) category. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Jan
Recommendable business and leisure
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2011
Although the hotel no architectural highlight represents, everything is quite modern and in new condition. We felt very much at ease. The rooms and the bathroom were very large and clean, the beds high-quality and comfortable. Although the hotel relatively busy, stress with the window closed as good as no noise after inside. Positive: the entrance to the room area only works on the lifts and this can only be assured with the key card serve, a additional Security Aspect. read more
  • Room
    6.0

    Big room with reasonably modern facilities and comfortable beds. Balcony was none available. The cleanliness was absolutely okay.

  • Gastronomy
    6.0

    The breakfast was more than enough, here was missing nothing. The restaurant in the evening we cannot judge, as we always ate out.

  • Service
    6.0

    The staff at reception was always friendly, upon arrival we were a free city map and also a few brief information on the city. Bags in later Departure in a secure room is also available. Room service was excellent. Wi-Fi in the lobby of the hotel offered free of charge.

  • Sport & Entertainment
    5.0

    The hotel is equipped with an exercise room, which we didn't make use of. There would still be a small spa facilities with a beautiful sauna area and a pool available, would be the hotel perfect.

  • Hotel
    6.0

    Although the hotel no architectural highlight represents, everything is quite modern and in new condition. We felt very much at ease. The rooms and the bathroom were very large and clean, the beds high-quality and comfortable. Although the hotel relatively busy, stress with the window closed as good as no noise after inside. Positive: the entrance to the room area only works on the lifts and this can only be assured with the key card serve, a additional Security Aspect.

  • Location
    6.0

    The location is very central, lots of interesting places such as the old town, the Neustadt or the palace of culture to on foot within 10 to 15 minutes reach. In the immediate hotel area there are several high-end boutiques, a Ferrari- vendors as well as different embassy building, the area should therefore be relatively serious be described.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Manni
Good business hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2010
The hotel is very centrally located in Warsaw Sheraton on the ulica PLAC three Krzyzy location. In the immediate vicinity of the hotel there are a lot of shopping streets, as well as several Rgierungsgebäude, such as the Parliament. To the old town is about ten minutes. The front desk was friendly and the Enchecken was quick and easy. The suitcases were immediately brought to the room. My room was for a single room unusually spacious. It was well cleaned and also the bathroom made a pleasant impression. The breakfast buffet was nothing special. Selection something more I wished there ... had been. Also at the speed of the staff at breakfast could be desired but was still certainly edible. Break it down was the breakfast something covered, if one considers the convenience. Conclusion: if you want a good business hotel in Warsaw searches, should stay here again! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Christoph
Great hotel in great area archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2009
Would not hesitate to recommend the hotel or book again for my next stay. I was not free already our second stay at the Sheraton. Also the restaurants & the 'pub' are great, no review here. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
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Anna
Centrally located hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2009
The hotel is located on ulica Plac 3 3/5 00-507. The six-storey building with interesting architecture, opened in 1996 ,. read more
  • Room
    6.0

    Large rooms are friendly and very tastefully furnished. Our room no. 661 was unfortunately only a view of the courtyard at but it didn't bother us.

  • Gastronomy
    4.0

    In the hotel hall is situated a bar. The rates are almost identical to those in Germany. Also here attentive service and friendly staff! The breakfast alone would be the price of 100 ,- PLN not worth it.

  • Service
    6.0

    The check-in was quick and the staff was professional. They speak Polish and English. It was immediately made a nice offer: against additional payment of 100 PLN per person and day only we did not get the breakfast but also a superior room on the 6 . Floor with the possibility in the VIP lounge throughout the day a snack and drinks and Internet access to use. Between 6 and 8pm were even alcoholic beverages served. This option was interesting, as only the 100 PLN for the there I was recommended breakfast the much too expensive. The staff were unobtrusive and attentive, it that all the workers are very well trained.

  • Sport & Entertainment
    0

    I have not used sport and fitness area.

  • Hotel
    6.0

    The hotel is located on ulica Plac 3 3/5 00-507. The six-storey building with interesting architecture, opened in 1996 ,.

  • Location
    6.0

    Very centrally located, in the direct vicinity of the Parliament and the main embassies. The elegant shopping street, Novy Swiat, is a 5 minute walk to the old town within easy reach, from there it's only a 15 minute walk. Behind the hotel is an expansive Park.

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Tim
Business hotel par Excelence archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2009
Very good business hotel with charm in Warsaw. No hotel bunker. The hotel is fairly new, the rooms are modern and comfortably furnished. Which appealed to me, is the American Sports Bar. There you really do get a genial burgers and the atmosphere is typically American. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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