Average rating

5.8/6

3 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.8
  • Service
    5.8
  • Location
    5.6
  • Food and Drinks
    5.8
  • Sport & entertain
    6.0
Filters
You selected:
2 hotel reviews in Englishsorted by travel date
Terra
A very pleasant stay

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Other stay
  • September 2011
My family and I had a great stay at this hotel. The room was beautiful and the staff was extremely friendly. Everything was lovely and we had so much fun on our vacation. The room service was impeccable and I would definitely recommend this hotel to anyone! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Adam
Paradise on earth

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • City break
  • June 2011
It was very clean without any odor. The staff was friendly and nice. Since we stayed over the weekend, there was a wedding two nights in a row which meant i t took longer to get to and from our room. . Overall the event and hotel couldn't have been more perfect. The accommodations and ceremony were beautiful and the hotel exceeded everyone's expectations at every turn. If you're looking for a great hotel to book your next event or just looking for an interesting place to spend a "staycation" in area definitely give the Hotel Luana a shot. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less