Hotel Porta Felice(4 stars)

Via Butera, 35/47 Show map

Average rating

10 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.1
  • Service
    5.5
  • Location
    5.6
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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8 hotel reviews in Englishsorted by travel date
Thomas
Nothing to moan
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2012
The hotel is very nice and clean. The wellness area is pleasant, although a little dark. A pool does not exist, what some could miss, because no bathing beach in foot distance exists. read more
  • Room
    5.0

    You rooms are approximately 20 meters² large. The ambience is modern, a bit dark but very stylish. The bathroom is large, the grohe -shower is nice and one can between rain shower and handheld showers choose. Even a bidet is available. Everything is clean and there was a lot of marble built up. The air conditioning has its own head: dearest it stands on 24 °C, but very much cooler feel. You can put you on 27 °C hohregeln or completely off. It switches but constantly from alone a. Do you you have, or a temperature, the under 24 or 27° is located, is a call at the front desk. But also over the front desk switched off, it is again sometime and seeks their 24 °C at. Whom disturbs, the can at the front desk but certainly also somehow be helped. The rest of the equipment: Safe ( we wrong served themselves so that we had locked out) Mini bar ( as usual way too expensive) Telephone ( telephone call within sicily are cheap) Balcony ( depending on room different large, chairs there was not there) The tv was a thing for itself: there are analog and digital tv and there was a sky box. Together, these felt 5000 channels. However were the only German channels, the we have found: ARD, ZDF and RTL II over sky and Viva on analog. Also English speaking channels were almost not available. Everything was very clean. 'only' 4 instead of 5 stars, because it of course not with large suites or similar can compete.

  • Gastronomy
    5.0

    I can only the breakfast judge and at least sweet sector is excellent covered: cakes, cakes, chocolate croissants, frozen yoghurt, cereal. And so on everything there and high quality. The normal coffee food was found to be just ok. I can imagine, that I have a single bad can caught had, but as a from the staff directly freshly brewed Cappuccino offered, I coffee from the pot no 2. Opportunity given. The hearty part is not überzeigend : There are only boiled ham, the partly private juice is. And the bland taste cheese doesn't much better from. The scrambled eggs was for my taste too slippery-but the may other see differently. The bacon was good, but sometimes a little 'crisp' Note: everything as' extra' is very expensive. Four star, because it is 5 star for the sweet and 3 for the hearty breakfast should have been.

  • Service
    6.0

    The staff are very friendly and helpful. The front desk seems to always occupied and one speaks no perfect however understandable English. You phoned for us with tour guides and played readily interpreters. When I urgently of a little print had, was since also no problem. The air conditioning after a strange schema central regulated and switches like alone -but a call at the front desk and everything is in order.

  • Sport & Entertainment
    5.0

    A pool there is, as mentioned, not. The wellness area is very nice. A small fitness room there are also. 5 minutes away there is at the Piazza Marina a large supermarket ( Carrefour tucked away in the southern corner) The access to the internet is free, but the reception in our room (304) very weak. The speed is rather from the 90. Years and had with modern 'high-speed' nothing to do. There is no beach nearby. A is in the east, but since we were not. A bit further in the west is mondello, which for 1.30 Euro per way relatively comfortable reachable by bus ( line 806 from the Piazza struzzo, which also by bus reachable is-I believe with the line 825, but we walked there) There was - luckily - no animation, no disco or other knick-knack. It is a city -hotel and exactly it is decorated. 'only' 4 stars because of missing pool, bad internet

  • Hotel
    6.0

    The hotel is very nice and clean. The wellness area is pleasant, although a little dark. A pool does not exist, what some could miss, because no bathing beach in foot distance exists.

  • Location
    6.0

    The hotel lies near the sea, but no view of it. It is-as the town center from Palermo -sandwiched in small streets, the initially somewhat run-down effect, however you forget that in the moment, in the one before the beautiful entrance.

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Verena
Great hotel -excellent service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
Very beautiful hotel in an old Palazzo from the 18. Century. It is nicely decorated and very modern. The staff are very nice and helpful. Linguistic barriers exist also not, as the staff Italian, English and French. You shouldn't from the somewhat dilapidated environment frightened leave, because the power the historic part from Palermo from. The breakfast could be better ( caters to the mainly English guests -. It seems), but scores the restaurant. Particularly the head waiter Paolo is an original. Very accommodating and above all attentive to its guests. This hotel I can highly recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Christoph
Great hotel in Palermo
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
The hotel is very beautiful. Large room and large bathroom. A massive bed. The staff nearly all very nice and helpful. Breakfast for Italy very good with cappuccino, coffee, scrambled egg Bacon (way like). Of course also a lot of sweet, but the delicious. Everything served on the roof terrace. Also serves as a bar and restaurant. The town center and the train station are within walking distance. Apart from that runs the bus 103 from Porta Felice to the important points. Nice and good restaurants and pizzerias (Beati Paoli) nearby. (Piazza Marina). There is also a large supermarket. Sure ... not our last visit in this hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Petro
Good city hotel in Palermo
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2011
For a hotel in the middle of Palermo, it was quiet, the atmosphere was pleasant and the staff friendly. The breakfast could have been more varied and the room was not always cleaned well. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Doris
Close-to-the-city hotel with good service!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2011
We were very happy with this hotel. The nearby construction site did not bother us. Our room was on the upper Floor with a view of the road not so busy. Annoying, the garbage disposal, this came at 23 o'clock. Palermo is a very lively and vibrant city. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Anne
Modern chic Hotel in the centre palermo archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2010
Hotel Porta Felice is people on business trip very recommendable. It offers a lot of comfort. Unfortunately directly next built, so the noise protection Windows little helped. Very good equipped with mini bar, air conditioning, tv (also German!), Internet and chic Bathroom with shower and bidet. Good starting point for sightseeing. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rosa
Modern small hotel near the harbor archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2010
I am a those who travel alone in Palermo former. The hotel was fine for my needs. The people at the front desk were helpful, but not necessarily accommodating, the one or the other even surly and defensive. The breakfast was in buffet form of 7-11 o'clock. With the rate I was not very happy. The selection was not large and varied. The scrambled eggs, the bacon, etc. were not kept warm and were around ten o'clock already cold. If you want to eat at half past eleven did so, while will have already been dismantled. the room was very ... nice, there was no balcony but, because it was. The hotel is very loud, the air-conditioning a bit noisy and the central location is Umgebunslärm to hear (horns, etc.) with ear plugs but it was no problem. I would book it again, because I think the not so successful in other city hotels are no different. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Susanne
Great hotel in a great location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
Great hotel with spacious rooms! In our suite had two flat screens and the bathroom has a large corner bath, as well as two sinks. German-speaking ladies at the front desk and were very friendly and competent given recommendations. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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