Mercure Hotel Stoller Zürich(4 stars)

Badenerstrasse 357 8040 Zürich Show map

Average rating

35 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.5
  • Service
    4.4
  • Location
    4.5
  • Food and Drinks
    4.5
  • Sport & entertain
    2.5
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14 hotel reviews in Englishsorted by travel date
Natascha
Bad price-performance ratio for Zürich
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • February 2013
Overall i was a bit disappointed from the Mercure stoller and would therefore also not recommend. If you your demands a bit lower expectations will it really be acceptable. And i am talking about as well as the price-performance ratio. Now to my comments: - the room way too small (i had additionaly one facing the main road.) - the elevator on the other side in the building, so i had to with the suit-case and also so always the stairs up and down. - the staff well, since i would have more friendliness expected (perhaps i also only ... two bad days caught.) - the breakfast with 28 chf a usual prices in Zürich but if you then see what you get for it. Since i am on the 2. day then go to the bakery next door - the bathroom a joke for a 4 star hotel, totally small and as soon as one the radio on, is the loud music and you can't even the volume rules. - on the 2. day was the bed made, but the towels and the shower gel etc. In the bathroom was not replenished and replaced. I would go for a third or quarter pay less for this hotel then one can go those mentioned above. 'mängel' (for a 4 star hotel) possibly still in purchase. But: there are certainly other hotels in Zürich, the same are affordable, perhaps even only stars and you satisfied is. Something positive about the whole i have to say the hotel is very centrally located! read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    3.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Reinhard
City hotel, but not directly in the city
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
The hotel is adequate for a city break, whereas the rooms partly quite small and the breakfast extra is. This has the price 'washed '. You should in Zürich in any case comparisons. Cleanliness was ok. Breakfast i skipped, since i 27 sfr then nevertheless exaggerated were. You can nearby reasonably priced breakfast, z. metzgerladen with pastries, or small café. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    3.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Walter
A night
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • October 2012
Everything takes a bit of getting used to, nothing matters and not contradictory. At best it is a thankful guest! What should you say, education seems to be important! read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    1.0
    Child care or playground
    1.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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Oscar
OK 4 stars hotel
  • Recommended hotel
  • Singles
  • Business trip
  • October 2012
Practical standard 4 star hotel in the outskirts of Zurich. In comparison with similar hotels in Zurich city center, Stoller provides a good quality-price. The rooms have been recently refurbished, they are just a little too small. The restaurant/breakfast area is very small and a little old fashion. The food is ok. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Oswald
Hotel am albisriederplatz
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
The hotel is located directly the zurich albisriederplatz (stop for 2 bus lines and 2 tram lines). A driving directions is by train via station hardbrücke from the airport possible. The rooms are quite spacious and clean. Some rooms have balconies (which amongst others the not available from smoking a little 'compensated'). The ladies and gentlemen at the front desk are very friendly and help out also with questions to the city. All in all a pleasant hotel for business - but also city breaks. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Judith
Perfect for a city break!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
We felt really great in this hotel. The rooms were clean and modernly furnished. The staff were also very friendly and helpful. Parking spaces there are directly in front of the hotel. These are but limited (about 10 parking spaces are impossibly) and subject to a charge. A tram station is about 50 meters away and one arrives within 7 minutes to the center. All together we had in the hotel a very good stay and even nothing to complain about. We would Mercure in Zürich definitely book it again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nicole
New year's Eve at the Zurich!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2011
The city hotel is a great base for a short stay in Zurich. We were celebrating new year's Eve and loved the reviewer, since we took the tram nearby the hotel is located on the brush KliP BiB, train station and to the center without having to change arrived. The public transport went to four o'clock at night, so was the in the hotel after the partying not strenuous. On foot you could also from centre in the hotel about 30 minutes for the, the longer partying want. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Susann
Good suitable for Sightseeing
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
For a city break perfectly reasonable Publicly very well connected, it was you in 10 minutes in the center. Courtyard room was quiet. Parking narrow and through construction on the street complicated, But we have the car turned off and 3 days not move. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Hans Peter
Room next to the elevator avoid unbedingst
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • June 2011
The room facing busy route with tram are noisy. Unvermietbar are actually the room right next to the elevators. I had room 303, the noise from the elevator are unbearable, as if a heavy wooden a Steinfußdocen would be. The lady at the reception reacted with indifference mißmutiger on my complaint. I will enter the Stoller not more. read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Karin
The hotel is ideally located for a city trip.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2011
For the price and the location ideal for a short trip hotel. We had booked a package, as was the very expensive breakfast was already included in the price. From the hotel all ports of public transport. Room to the rear out book, then you can tell from the street noise hardly something. Tip: zurich card, then all buses, trains and also the small ship tour on the lake zurich costs. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Dietmar
Great city hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
Good room, good mattresses, parking place in front of the house something expensive, but we were with the price/performance ratio for zurich very satisfied. Breakfast buffet for 18 well, since it was already something greater. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Ralf
Old-fashioned, unfriendly city archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • May 2010
Front desk when we checked in was very rude. Front desk very briefly, unattractive, unfriendly. Standard room: bad worn insulates-permanent Toilets and noises from the adjoining room. Breakfast room: antiquated, at the buffet was large Selection, but close excessive and incompetent Staff. From the first time completely Mercure Disappointed! Note Q-~,4 read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    2.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Marko
A classic hotel with good connection archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
Apart from the excessive, the hotel is very good. But the prices are generally in zurich for Austrian standards to expensive. The room was beautiful and it was nothing to complain about what we us could have, apart from the price! ☺ read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Enrico
What not what it promises stops everything city archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2010
A nice little city hotel, not far away from the centre of zurich and with very good tram connection. Parking is bad, even more galling that the parking must be booked so expensive. We had a superior room which was with VIP welcome. It was unfortunately nothing to say. Rather much on that the staff seemed very Unmotivated and unfriendly. The minibar was for a hotel of this class äuißerst sparsely equipped. Otherwise the facilities of the room is good. The noise level was, despite the room facing the street ngenehm low. Unfortunately it is no spa area or other ... ' highlights 'in this hotel. For a city break & long weekend but very recommended. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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