Upstalsboom Hotel Ostseestrand(4.5 stars)

Eichenweg 4-5 17424 Ostseesbad Heringsdorf Show map

Average rating

535 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.6
  • Service
    5.8
  • Location
    5.4
  • Food and Drinks
    5.7
  • Sport & entertain
    5.2
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442 hotel reviews in Englishsorted by travel date
Stefan
Operated on the island
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Moin, moin as i feel quite happy like at home. Meanwhile for the 5. time in this hotel baltic sea Heringsdorf. Not free i would like to give my feedback from, so i can confirm what i positive is offered or proposals to make for example there is the hotel a really great bistro was it only goes a little under as always only from ' restaurants' spoken and written. And especially for the price the Older guests as my parents, the warm evening can eat there were great let yourself be pampered. Also you for the 2. time in ... 'our lieblingshaus' in Heringsdorf on the sun island Usedom. The bathroom is also metereologisch really what it, constantly sun in the sky or on the face, if you the right hotel as the upstalsboom has. And don't forget, i, that the front desk always trying personal wishes to fulfill. Three words to staff enough. You guys were great! Where will you feel very welcome. At home and with friends. So until the next time, because we will be back. 55615 greetings Anni. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Heike
Wellness hotel good for relaxing
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
We were after 5 years in this hotel again and still very satisfied. Very nice front desk with a small welcome drink, beautiful large room, this time also with lake view and very peaceful. Free mini bar on arrival and extra bottle of water, very pleasant. Only the tiny tv was rather for people with good eyes, from the bed hardly to see.! Near the shower the outside was rust to see. Should be repaired, as optical better impression. Breakfast buffet offers a lot of choice for any taste and until 13 o'clock there is no hecticness. At the ... bistro you can evenings very good more a drink to take on nice waiter. Only the pool is very flat, more to sit than for swimming. But well-lit he looks nice.-) the saunas are however therefor big and spacious and chairs were also abundant. Altogether for sure a hotel to come back again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Karsta
Always good
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Unfortunately the steam bath from the 2 day didn't work. Apart from that we were again totally satisfied and will come again. Reservation number: 55023 read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Hotel: stylish, elegant, for completely -be comfortable
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • February 2013
We have a short excursion the baltic made around the birthday in a harmonious, wonderful atmosphere with style and relaxation to be able to enjoy. The hotel is a perfect destination. Super comfortable, tasteful ambience and with a wonderful, pleasurably kitchen equipped. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Fred
Again it was just great
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
February 2013 It was again a perfect short break. We were the 2'. In this hotel. A warm welcome With a small glass sparkling wine at the check-in is super. We spend 3 wonderful days, a super breakfast buffet and an excellent dinner. A big praise to the cooks. In the wellness area Can one super relaxation. We can only recommend this hotel, everything is simply right. We already look forward to our next visit with them. Fred and Katrin Reservation number 54332 read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Petra
Again and again Hotel Ostseestrand, at any time
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2013
The hotel baltic sea is again and again a very good choice. I have never been disappointed and the different people, i have accompanied, were all altersunabhängig loved it. Is something for everyone here. So, if quick recovery is necessary and one zakiya, for example with the extensive breakfast until 13:00 o'clock, or great location, not like to Usedom. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Eva
Will gladly come back
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • February 2013
The excellent general location, good hiking and the vicinity of the sea gave me good. I would gladly come again. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ingeborg
Again and again!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
It was our 5. visit in this hotel and till now we've always had very nice, although very different rooms. The repeated visits are selbstsprechend and we recommend this place more read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kerstin
Great breakfast buffet until 13:00 o'clock
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
A beautiful hotel that offers great value for money, great delicious breakfast, spacious room, free drinks in the minibar and very friendly staff read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Joachim
A nice short vacation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Reservation number 53602 We were very comfortable in the hotel. The hotel lies directly at the promenade. On foot to the bridge over the lake Heringsdorf about 13 minutes, to bridge over the lake Ahlbeck about 17 minutes. The breakfast buffet was excellent and left nothing to be desired. The sauna area with 3 saunas was excellent, the pool is however too shallow and for swimmer definitely not adequate. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Dorothea
Very recommendable, because it very quiet was
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2013
The hotel is for individuals recommendable. It was at the time very quiet. Very. Very friendly staff. Food in the restaurant very good. Very attentive service, even though it was off-season. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Anne
Perfect location at the Baltic Sea with great dining
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Wonderful location on the baltic sea, good run hotel in upstalsboomqualität. Newly equipped spa area. The transition from the neighboring building to the main building by a glass wall be improved. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christiane
Pleasant relax in the (and on) 'beach'
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Was already in this hotel frequently, every time very good impression, friendly and individual atmosphere. Late riser breakfast including its richness and diversity is to be pointed out! My wish, which i when booking had, were fulfilled, i am particularly happy. Only the parking space is a little out of the way, will on request although brought, 8€ per day i thought that was a bit expensive. Reservation number: 53184 read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Werner
Very well run hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
It writes 54708. We were with the service, of the kitchen and the house altogether very satisfied. On occasion always book it again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Tim
Very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
For a visit in the winter the hotel is perfect. The spa area included sauna and pool is exceptionally good. The rooms have everything, that you need. Especially pleasant is, that you the very good breakfast buffet even until 13 o'clock use. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Klaus
Baltic Sea in january
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2013
We were as grandparents with grandchild (10-years-old) beginning january (reservation number 52951) to guest, we really enjoyed it. The room was appealing, very clean, the bathroom as well. The breakfast left nothing to be desired, especially delicious i found the fresh bread and our grandson the pancakes. The wellness department offers peace and space and is very nice to look at. Us is the friendly and attentive atmosphere very pleasant noticed, the you don't find so often. read more
  • Room
    5.0

    The room was attractive, although the extra bed a bit cramped, but that was clear, ausstattung ok. Bath was also reasonable.

  • Gastronomy
    6.0

    The restaurant seemed very elegantly, the 3-course menu was very Well, we all absolutely delicious. The service staff was very attentive and friendly.

  • Service
    6.0

    The service in the hotel was exemplary, we knew we were in good hands. Extra wishes were fulfilled immediately.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    We were as grandparents with grandchild (10-years-old) beginning january (reservation number 52951) to guest, we really enjoyed it. The room was appealing, very clean, the bathroom as well. The breakfast left nothing to be desired, especially delicious i found the fresh bread and our grandson the pancakes. The wellness department offers peace and space and is very nice to look at. Us is the friendly and attentive atmosphere very pleasant noticed, the you don't find so often.

  • Location
    6.0

    The hotel lies directly at the beach promenade, about 15 minutes' walk away from the pier.

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Andreas
Go back
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
The hotel has a great location right at the Baltic Sea and invites for long walks. In this hotel you get very good service, friendly waiters and a beautiful spa area. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Birgit
Mostly sunny with a slight clouds
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
Very pleasant ambience, however the rooms are very noisy. Maybe you could a runner in the hallways upgrade. Shaky paragraphs may very annoying his. The breakfast buffet was excellent and leaves nothing to the imagination. Compliment. Also the attentive staff. A small downer was the handling of a complaint. We saw the leather boot with the shoe scratched. Very annoying. Must be a stone in the brush verhakt are. The reaction of the young staff was very disappointing. No empathy. It was only noted. A for example: 'i would as compensation a bit. Offer? ' we could have stayed at ... a 4 star hotel at least expected. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Dietmar
Auto-burglaries on hotel car-park
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
From a supposed bargain getaway is a nerve-wracking time has become with '0' -pure. The hotel offers the service, that the private car by the staff at the hotel on the approximately 350 meters away pay parking (8,00 Euro/day) drop. What the employees no in writing nor verbally be noted, that this parking lot from everyone can be celebrated, not guarded or otherwise electronically processed is. Our car was in addition to three other vehicles on 15-12-2012 inconsiderate broken into, around the sat nav and personal things to steal. Any damage circa 4500 Euro, a week workshop stay and ... a plethora of laufereien concerning the claims. A response of the hotel except 'it does much wrong' by the on this day present leaders of the hotel, possibly also afterwards - nil return! The director of the hotel is not even affected, only a couple apparently not welcome guests. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
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Ramona
We were for the 2. time very satisfied.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We were for the 2. time in this wonderful hotel shortly before christmas and it was very nice. Especially the late riser breakfast until at 13:00 o'clock we liked and was decisive for us book this hotel again. You can in peace not out-sleep and the day very comfortable start. For long walks, good food, sauna, swim and massage we us refreshed. The staff were very friendly and able. We would gladly come again and our souls dangle. Many thanks for the lovely days. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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