Hotel Mercure Salzburg City(4 stars)

Bayerhamerstraße 14a 5020 Salzburg View on map

Average rating

89 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.8
  • Service
    4.9
  • Location
    4.4
  • Food and Drinks
    4.7
  • Sport & entertain
    2.7
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35 hotel reviews for undefined sorted by travel date
Raquel
Restaurant and room service closed on holidays
  • Hotel not recommended
  • Singles
  • City break
  • June 2014
I was in Salzburg for the Whitsun opera festival. Whitsun Monday is a holiday, and the hotel’s restaurant closes after breakfast is over. Nothing to buy, no room service. If you need to eat anything, you need to go to the train station, some 10min away. Room is ok, decoration is kitsch. Wi-fi was very slow, not always available. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
Close
Marcel
City close to
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
The hotel was already a bit old, but clean! The staff at breakfast was unfortunately this time not as attentive and was not specific be immediately after as usual! new: parking; these were previously free! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Andreas
Centrally located, but only for business travellers.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
The hotel is located in a central location and not far from the railway station. This hotel makes a great impression and will certainly many rooms have. The cleanliness of the hotel seems to not just be worthwhile, but the rooms were strak correct, what i in the elevator and the hallways (hallway) very much surprised. the check-in we were informed, that this house wlan and whether the code need. Even if the offer free is, i have since i was on a business trip with my stick worked. The guest structure is proliferated for business and the hotel offers ... smoking and non-smoking rooms, which amazed, because Salzburg almost no coffeehouse more where one still smoke free. read hotel review
  • Room
    5.0

    The room was nice and big and very well laid out, what suprises me was the large flat screen tv. From mini bar to safe, and a desk was everything available. The bathroom was very clean, what the rest of the house is not very convinced could have been. In the bathroom there was in my case a bathtub with a decked and no dirty badewannenvorhang the i anyway hate. The mattresses are a bit hard to get used to, the shop are a bit hard and i love it a bit soft, but that is also a matter of opinion, therefore, in this case a deduction.

  • Gastronomy
    4.0

    The on-site restaurant offers good quality although the decor in the restaurant was dingy and very worn looking. The menu is very poor, from four main dishes and three desserts you will find not a lot of choice and with the content which is high. But the taste surprised, had actually already scared, but the food was amazing and the desserts. The waiters at the bar were very much endeavored and better than at the front desk what i very offputting. The assessment for the good service and friendliness i would actually rate with very good, but on the basis of poor menu where not even salzburgernockerln offered, which typically would i find sad, i therefore prefer here two suns from, which i think already a large drawback. But the breakfast buffet is great! Fruit juices or mineral water, coffee and tea, rolls bread and Croissant are available. Rich sausage buffet as well as jam and Nutella, so, something for everyone. But also granola and fruit for vitaminbewusste is available.

  • Service
    4.0

    The service seems to be functioning, one becomes not warm welcome, would say rather a little bored, but it can also be the many every day check-in and check-out since these exclusively of both businessmen are booked. Nevertheless, i would like a better reception be, no matter, whether business hotel or not. Fremdsprachenkenntnisse is available and the staff have a sign under your name with any language they can be addressed. English worked, the rest i have not tested. The room was in my opinion very clean and spacious.

  • Sport & Leisure
    1.0

    As this hotel exclusively for business customers is, you couldn't expect much. No spa area with sauna and pool available.

  • Hotel
    5.0

    The hotel is located in a central location and not far from the railway station. This hotel makes a great impression and will certainly many rooms have. The cleanliness of the hotel seems to not just be worthwhile, but the rooms were strak correct, what i in the elevator and the hallways (hallway) very much surprised. the check-in we were informed, that this house wlan and whether the code need. Even if the offer free is, i have since i was on a business trip with my stick worked. The guest structure is proliferated for business and the hotel offers smoking and non-smoking rooms, which amazed, because Salzburg almost no coffeehouse more where one still smoke free.

  • Location
    4.0

    The location is this hotel is second to none, not even 8-10 minutes to the train station and from the hotel to the center is also in 12 minutes on foot. Shopping in the proximity of the hotel leaves to be desired, as many firms or offices in the vicinity are, therefore also many business people in the hotel.

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Peter Uwe
4 stars not 3 * would be just about right, great location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
Long before prior already booked, therefore also the conditions and good price, but, cancellation according to reservation was not possible, but there are therefore still reiserücktrittsversicherungen, the cover. Lobby is for a 4 star hotel an impertinence, you felt like on a not yet restored train station. You can walk on the floor, one has equal only once an air freshener before the nose. Rooms so far okay, good storage space, free safe in the closet, large closet, large tv, a mini bar, but the prices? So just 2 corners before the hotel to the spar go, there is everything ... at moderate prices. Cleanliness? Thus on the 1st view okay, but you sit on the toilet, one sees the lappenrückstände past times on the door, walls, furniture is dusted, nothing else. Positive, it was relatively quiet in the hotel, despite the good occupancy, free parking in front of the house with chipping dachfarben and overspringing ashtrays. Great location, within walking distance, and with the bus very fast in the city, the train station, it is always better, everything is updated. In the area there were enough restaurants, where you can go. Breakfast was good, it is missing at nothing for our taste. Conclusion, original price is not, awful cock helps here almost half. read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Arnd
Good hotel nearby the city centre
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
The Mercure-hotel located near the city center and some trendy restaurants and bars. From the hotel it is 15 minutes until to the center. When it comes to choosing definitely secluded from roadside take. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Marek
Overall nice stay
  • Recommended hotel
  • Families
  • City break
  • January 2013
the hotel is good, but the personel don't really care about customers. The location is very good and it's quite popular hotel read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    1.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Daniela
City hotel in a central location
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • December 2012
In the large and whole was our stay ok. From Mercure but i'm used to better. The room is nicely furnished and clean. At the check-in you had to the receptionist all information from pulling teeth. The lobby is simply and simply held. The hotel façade makes a right down come impression. In the hotel is possible 2 lifts available one was the entire stay decommissioned. Thus was long waiting periods pre-programmed. The staircase is poor signage. It was also not possible after 14 o'clock a good coffee in the hotel to get. Since the bar at 16 o'clock opens. ... And the restaurant at 14 o'clock closes. In the room stands a kettle available with bag but this was unfortunately more inedible. Positive is close proximity to centre. 10 minutes walk to the center. Also easy access to the public transport is great. Price-performance ratio we found but not for just. At night it was very loud. You hear everything through. The breakfast buffet was ok. But was only sporadically after-brought and the ham sausage was slippery and a bit smelly. We minor not getrut you to try. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    2.5
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    1.0
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Tina & Timo
OK for one night!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Already at the check-in we determined the competence the lady at the front desk strong on the sample, but after about 30 minutes of waiting, while it was not my view from the mustache the lady to turn away, what I already with the welcome very shocked, we got than finally the find room key. Cleanliness in the room was good, as well as the furnishings. The breakfast buffet was very diverse and tasty. Cleanliness in the restaurant was great, especially, because during the meals already cleared away. Both tables, as well as buffet! :-O read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Isabelle
Cozy hotel, suitable for everyone!
  • Recommended hotel
  • Families
  • Translated
  • Business trip
  • October 2012
I thoughout business anyway. Particularly the food, friendly service the complete staff and the peace and quiet in the room i very much enjoyed. Also free internet access for me was very convenient. The hotel is not too big and therefore seemed quite cozy. Definitely recommendable! read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Tanja
Solid city hotel in madrid
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
The hotel is located somewhat away of the center, however on foot one is in 10 minutes in the town. The furnishings and size of the room are a normal city hotel. The staff were very nice and helpful, read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Julie
Salzburg City Mercure is lovely
  • Recommended hotel
  • Couples
  • Other stay
  • September 2012
The hotel was ideally situated for a quick excursion into Salzburg from Bavaria. The check-in staff were especially helpful and friendly. They really made the positive difference in our stay. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Franziska
Price-performance is okay, old town easy to reach on foot
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
Hotel with international audience. For Salzburg of course. Extremely friendly ladies at the reception. The advertised bar is not really a hotel bar, as you would expect ( weak light, bar ), but a simple closets in the middle of the hellbeleuchteten restaurant. Our room went on the parkplatzseite, where the coaches parked. Very unpleasantly loud, if the chauffeurs at 7 o'clock in the morning a eternity long the motor on the beach running and you like something a bit sleep in would like. Great value for money for a hotel in the city (thanks to online booking via hrs). ... On foot you can reach the touristic pedestrian precinct in circa 10 minutes away by foot, at the same time is one of the main station. So you have to definitely not the public transport in use if you good on foot. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jens
Four star are not equal 4 stars archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2012
It is reasonable, that one for a price of 50, -per person/ night not the same offer expect as for Euro 200,-p. P. / night. But what I from all four star hotel expect can, is cleanliness. And this absolutely not. Especially the cleanliness in the bathroom was a disgrace: hair from the previous guests, indefinable dirt on many places, under the air dried ceiling of the baths one could Schimmelnester see, Spritzwassereste to the doors etc. Also in the rest of the room there were everywhere dust to discover. Housekeeping was limited to the beds. A complaint did ... not effect. Furthermore is the hotel restaurant not recommendable. Although the menu was very well arranged, there was no our food freshly prepared. Altogether the hotel makes a very shabby impression, the plastic -charm of the Mercure hotels would be strengthened. Nice is different. Positive is merely the location of the hotel to designate. The city is within walking distance, good 10 minutes to reach. Parking spaces are sufficiently available. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    1.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Michael
Lack of air conditioning archived
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • June 2012
There was no air conditioning, it was a fan in the room. That is in the summer not acceptable. The tagungsbereiche had no screen and a bad beamer. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
Close
Stephan
Great hotel in Salzburg! archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
On the whole there is this hotel nothing to moan about. Rooms are very nice and spacious, as well as the bathroom. What I didn't like was that there during dinner eternally lasted and only a waiter for the whole dining room was responsible. Furthermore, there was the bar in the lobby not constantly occupied and if you have a coffee wants the barman from somewhere. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
Close
Petrus
Not a great pleasure for a 4 star hotel archived
  • Hotel not recommended
  • Friends
  • City break
  • March 2012
We are frequent travelers and visit many city's world wide. This was a rather disappointing experience. Short beds, exteeme warm rooms, no airco and a very old fashion dining room. Not worth 4 stars. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    3.7
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Antje
recommendable hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • February 2012
the staff were extremely helpful, friendly and accommodating. Only Blemish, the German television channel were not perfectly to look at. My small grandchild (7 years) and I liked it in the hotel and in the city very good. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Karl
Ideal hotel for a short break in Salzburg archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
We booked this hotel for our short break in Salzburg selected, as the situation in 15 minutes walk to the city center and any means of transport needs. Shopping possibilities there are innumerable-by strolling through the pedestrian bridge to the State in the best Weihnachtslaune. The service in the restaurant for dinner was excellent and very kind -sunday read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kerstin
There are better 4 star hotels archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
Our room was on the 1. floor, and maybe different rooms renovated. The bathroom was very in the style of the 80. years held (with red tiles and striped wallpaper). The mattresses were too soft. Top : the breakfast! Wide choice and very good quality! Also a plus: we were able to leave our car after check-out in the garage let stand. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    5.7
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    0
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Nicole
Holiday in hotel Mercure very recommendable to! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2011
5 beautiful days in Salzburg! Walk in to the city is about 15 minutes and very easy to find no problem. Food in the hotel, as well as in the city, really tasty! Many opportunities to visit... To foot, horse to water or to. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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