Hotel Hard Rock Bali(4 stars)

Jalan Pantai Banjar Pande Mas � Show map

Average rating

90 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.0
  • Service
    5.0
  • Location
    5.5
  • Food and Drinks
    4.8
  • Sport & entertain
    5.1
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38 hotel reviews in Englishsorted by travel date
Florin
Great hotel to the fair price!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Surfing, celebrations or perhaps even diving. It is Kuta not the worst idea \u263a read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Léa
Hotel is clean and large beautiful rooms
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The hotel is very clean and is beautifully designed. The breakfast buffet has a wide selection of national and international dishes, quality are very good. The staff are very friendly and helpful, the rooms are big and clean. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Roland
Ideal for vacation, party and shopping
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
Ageing, but nevertheless recommendable. Ideal for party people. Beautiful pool area. Extensive animation for children without the this gets to you. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Paul
Hard rock-hard nerves-hard smile
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • October 2012
As a party hotel in connection with beach can only be recommended. The breakfast I would not again book. There you will find in the area better alternative. I had a junior suite deluxe. The bathroom stood three days after showering underwater. The complaints were unfortunately unsuccessful. The rooms and suites with a pool access I recommend not, as you otherwise from 8 o'clock the noise the playing kids (on the actual adults vip pool) on the doorstep has. Access to the pool is only indirect possible. No ladder directly from the room, but approximately 15 meters public pool room. ... My room was in the 2nd floor also loud, but this one comes in Kuta not over. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andreas
Also in the hard rock hotel one goes with the time
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
After we in 2009 in this hotel had, we booked even this year after the motto 'what the bua knows dat fritt he ok'. The state of the hotel is still to be described as very good. By permanent cleaning- and repairs gnaws not, as otherwise often usual, the tooth the time! The rooms are very well equipped, size was enough for a longer stay without close feeling, in every room is a flat screen tv with for instance, ' German wave', a fridge, balcony, a squared bath tub, large enough to as a couple beautiful minutes to spend, a ... hair dryer, power for electric shavers (without an adapter), a large mirror, enough shelf space. Travel requisites in the big enough closet store, a safe ( free of charge ), telephone, a large double bed. The categories the room are now divided, therefore what previously was available and as' chillarea ' entered, is to say, certain areas ( indoor swimming pool) are only for premiumgäste accessible. Upgrade is of course possible, is however in any proportion for potential performance. The main pool is very beautifully built and offers, even at full utilization of the hotel, plenty of space for a' quiet' corner. Breakfast is surely as upscale review, there are numerous freshly prepared courses and drinks available. If anti-cyclic to eat is must also not with waiting line, as the american principle 'wait to be seated' applies. Depending on the season you find very many indonesians and the ubiquitous japanese and chinese. The German proportion is rather marginal, anmiert however the lasting restoration of the learned English. By the guest structure sinks rather party there if evenings the live band in the hotel bar occurrence, there is rather elegant restraint. read more
  • Room
    5.0

    To the room i'have already edited, to mention the good air conditioning, the perpetual use a is sought and for pleasant cool can, however on long term for erkältungserscheinungen provides, the on vacation in the wrong place are. All rooms with card open, the also for the access to the appropriate corridor,. There is furthermore a feast installed kettle, therefore all contrary to the not usual coffee benefit to. Unfortunately also here there were the annoying mosquitoes, through intelligent hide usually before access are protected... But there are also less intelligent ;-)

  • Gastronomy
    5.0

    In the hotel there is a large restaurant, balinesian laid out, where it breakfast, as well as food other times. Also there is an extremely busy aufräumtätigkeit, so leftovers and other Überlassenschaften of the predecessor not long stay. In the pool is a bar run, at which one underwater bar stools can hang out. Furthermore there are in the pool area another restaurant for for example lunch. The offers range from balinesian, american, indonesian to european, for example pizza. The prices are for balinese standards extremely high, so you pay for a small beer (0.33 liter bintang) about 54000 rupees. If you consider a service staff member, depending on position in the hotel, about 60000 rupees on day deserves, not a bargain. Cocktails ( around 10 to 13 Euro, there is also happy hour) and other alcoholic beverages are not european criteria comparable, there alcohol muslim Indonesia extreme tax defeated is, which of course for forces and taste usually a fruit juice reduced. Tip is of course gladly seen, but in relation to the balinese earnings are served. Outside of the hotel there are numerous restaurants with comfortable atmosphere and even those prices. Newly opened has the' sand bar', the superior fare with good meat, vegetables... To pleasant prices offers. Of course, there is also numerous restaurants the high price segment, whose quality however not better than in the sand bar is. Approximately 50 meters ( left ) outside of the hotel there is the 'market', a collection of various' fast food places' with traditional meals. Have no fear of the lots of people you talk, they are all in the entrance area and must not out, but want to own restaurant lure. You can in peace select. As soon as one for one has decided is amateurish.

  • Service
    5.0

    The staff in the hotel ( however outside) apparently has a McDonald's school through ' here is the smile at home', it is not enough, that you in the daytime about 100 times confirmed that it was a really good ;-) the cleaning of the rooms is pristine, is verwunderlicherweise mainly by men made. Travel with children you are also well looked after, there is a good care, animation and private spaces. For teens is furthermore a private disco. And sanctuary available. Naturally there are also the usual laundry and a doctor, both we didn't use. If you are from outside call leaves should definitely a billignummer out, since incoming conversation once in subversive content be reviewed, which may 3 minutes up to the delivery takes. Appropriate complaints were generous and adopted henceforth targeted fixed. The staff at reception are very willing to help, with a dauerlächeln equipped and answered any question professional. Also a Wi-Fi is available, however subject to a charge. Alternatively there is now in the most restaurants free wi-fi internet access. The contents of the fridge/ mini bar you should only in emergencies access, here the same pressure prevails as in european hotels. Free of charge are every day 2 bottles of water ( a 0.33 litre ) into the room provided, further, you can relax in the ubiquitous' circle K' or other food chains get. For 'any' guest arriving various coupons amongst others a free day in one of the cabins by the pool ( good for the day of departure), a free dinner ( excl. Drinks), as well as discount tickets to the hotel's own were.

  • Sport & Entertainment
    5.0

    By the pool are enough chairs available, during the day there are now and then animation, for example volleyball, water volleyball, arschbombenspiele... Off course every day a separate rate for children. The pool is extremely beautifully designed and amongst others a unterwasserstrandbereich ( sandy land ), slides in a separate section, a beach island and various schmackazien. The beach is very spacious, with fine sand and, the water clean and sunset with ' thousands' camera holding people populated. The proximity to Australia recommends naturally a suntan creams with a high protection factor, the slight breeze at the beach gaukelt protection from the sun for. Massage and other flying dealers are pervasive, react however for a 'no' and then in the background. The cleanliness a beach depends on the people and balinese/indonesian are not for their benevolent dealing with the environment known. The beach is however each night preceding endorser. Very atmospheric are the small 'bars' ( chair, umbrella, drinks) the mostly of balinese families businesses and also be inherited ;-) A small bintang 20000 rupiah, Cola/ Fanta/water around 8000 to 10000 rupees

  • Hotel
    6.0

    After we in 2009 in this hotel had, we booked even this year after the motto 'what the bua knows dat fritt he ok'. The state of the hotel is still to be described as very good. By permanent cleaning- and repairs gnaws not, as otherwise often usual, the tooth the time! The rooms are very well equipped, size was enough for a longer stay without close feeling, in every room is a flat screen tv with for instance, ' German wave', a fridge, balcony, a squared bath tub, large enough to as a couple beautiful minutes to spend, a hair dryer, power for electric shavers (without an adapter), a large mirror, enough shelf space... Travel requisites in the big enough closet store, a safe ( free of charge ), telephone, a large double bed... The categories the room are now divided, therefore what previously was available and as' chillarea ' entered, is to say, certain areas ( indoor swimming pool) are only for premiumgäste accessible. Upgrade is of course possible, is however in any proportion for potential performance. The main pool is very beautifully built and offers, even at full utilization of the hotel, plenty of space for a' quiet' corner. Breakfast is surely as upscale review, there are numerous freshly prepared courses and drinks available. If anti-cyclic to eat is must also not with waiting line, as the american principle 'wait to be seated' applies. Depending on the season you find very many indonesians and the ubiquitous japanese and chinese. The German proportion is rather marginal, anmiert however the lasting restoration of the learned English. By the guest structure sinks rather party there if evenings the live band in the hotel bar occurrence, there is rather elegant restraint.

  • Location
    6.0

    The beach is only through the constantly filled street in front of the hotel separated, approximately 50 meters wide and one can take kilometers long walks in the soft, white sands make. During the day very hot, so it is rather in the course of the afternoon there arrive, before it is hotel's own pool. The airport is only about kilometers away. Without locked transfer you can get the local taxis (about 60000 rupees -1 Euro in August around 12000 to 12600 rupees). The return trip cost only 4,50 Euro if there shops there is, of course in Kuta/ legian. Meanwhile, the large 'chains' Bali discovered, there is however still the typical streets with balinese' kiosks'. Since Bali the australian Mallorca and this very celebration - drinking are known, also lacks the not to many bars, discos... We have Kuta as a headquarters used from there our excursions to start. If you like by car like, better longer times a. 'better' and adventurous is a motorcycle. At red traffic lights quickly up to 100 cycles together and wait on green. You should in any case potholes and/or unevenness in mind, since the streets of course nobody German highway are. For 11 days motorcycle included petrol we have circa 50 Euro! Paid and about 650 kilometres back. The way spritpreis is at about 40 cents. Of course you could also in the everywhere present offers to excursions or a taxi with a driver for a whole day rent.

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Sebastian & Julia
Hard rock... Rock hard
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
In June we were a week long in hard rock hotel. The great about the hotel is clearly the location. Shops, bars, restaurants are right around the corner. The pool area is really top. From the hustle and bustle on the street, one gets nothing at all, so you can really nice relaxation. Unfortunately the beach is exactly the opposite. As it is a public beach is, tries one constantly to sell you something. The beach is although it is very nice, however one can here assigned no quiet minute to spend. We had a deluxe premium room, the nicely ... furnished was, however may the rooms somewhat spacious %BLANK% exactly like the balcony. On posts works, however is to sit no capacity. Altogether the hotel was really nice and we had a relaxing stay. A final tip: if you in Kuta would like well meals, we can the restaurant 'little Italy' highly recommend. It is located directly on Kuta Square over the McDonald's. If you on the balcony sit, you had a great view on the shopping street and the pizza is very delicious. Definitely try it out! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Matthias
Music hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • May 2012
The hotel is a very large and modern construction in around the music rotates. We knew that and therefore we have also the hotel for our two zwischenübernachtungen elected. In terms of the facilities and the whole flair and around the hotel there is nothing to moan about. A, and check out was excellent. The rooms seemed somewhat sterile, but the amenities were adequate. We booked the hotel with breakfast. In the large breakfast room is divided into smoking and non-smoking was enough space. The choice of meals and drinks was plentiful and something there for every taste. The pool ... of the hotel is simply excellent, large, with a bar and sandy beach. One finds not right back. Every evening was in the hotel in the bar area a performance a live band, as well as in the adjoining Hard Rock Café. However, I must honestly say after the construction of the cafes is not a mood as before. As I was a bit disappointed, as from prices I something exaggerated think. For all people the loud music and a lot of hustle and bustle to the hotel is exactly the right thing and I would recommend. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Denis
The sunwards :-)!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2012
Beautiful and centrally located hotel with beautiful, massive pool area. An ideal hotel for people the a central hotel in the center from great. For people but rather peace would look for I a hotel away from Kuta recommend or even on one of the neighboring islands. Bali has in the last few years as many other asian Feriendomiziele extremely changed. In places where it 10 years ago perhaps two hotel complex gave, there is today a x-craft. Bali is certainly today yet worth a trip. The people are generally very open and friendly. You just mustn't too many expectations ... have ( especially if you happen to longer time already there once was ). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Patricia
Hotel hard rock Bali
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2012
This was the second time we'd stayed in this hotel. (1. Stay was in October 2010, also for 3 weeks). Altogether we were with the hotel very satisfied ( room, pool, Cleanness, environment etc.). Unfortunately us on the third day this year's vacation cash ( Rupiah) from the room -safe stolen. In the evening we had previously money changed and then on our room gone. The money we have counted and subsequently safe closed. The third day spent we only by the pool and outside of the hotel complex. In the evening we wanted for dinner sally, when we ... noticed, that money is missing. Cost about 25 euros from my friend and about 20 euros by myself. We are immediately the front desk, around the theft to report. They took us right a predefined sheet for the 'get lost of goods or similar' presented. It was neither an apology nor the shock (as if a theft normal). The information on to us, that the matter is being examined and we are still on the same evening a response be preserved. After 5 days Mention we are from its own motivation to the front desk openly. They wanted to give us the information ' only 2 persons possess the master key and were on that day not in our room' abspeißen. With the courtesy it was with us. We ever manager of the hotel before the nose had, the US also to tell, it could not by the staff done. After a long discussion we were given a voucher for a dinner one day our choice. From our money, of course, we couldn't see anything anymore. The rest of the cash, as well as our other valuables we then at the front desk in a safe store can. This possibility we were however only after the theft offered. Before it was this type of storage is not known. Because of this incident and dealings with us as guests was our last visit in the hard rock hotel Kuta. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michael
Kuta, loud but aktionreich
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • February 2012
The hard rock hotel in Kuta is wonderful and has a great location not far from the beach. The rooms are clean and you get everything your heart desires. However there was always a lot happening with extreme volume is connected to. This one must know. Furthermore the hotel is not a bargain, especially for the price Bali. read more
  • Room
    6.0

    Tastefully decorated. Very clean and nice view

  • Gastronomy
    0
  • Service
    3.0

    Good service but expensive. You have everything you need

  • Sport & Entertainment
    5.0

    Excellent program, but everything was very noisy

  • Hotel
    4.0

    The hard rock hotel in Kuta is wonderful and has a great location not far from the beach. The rooms are clean and you get everything your heart desires. However there was always a lot happening with extreme volume is connected to. This one must know. Furthermore the hotel is not a bargain, especially for the price Bali.

  • Location
    5.0

    Great location nearby beach and party area

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Jochen
Blos not overpriced three stars giant hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • February 2012
Was February 2012 at the hard rock and totally disappointed maximum 3.5 stars. The rooms, or cells as you better call should is too small, the furnishing cheap, only compressed wood and plastic, wardrobe none, we think is, that for a closet no place would have been, there was only one iron rack with a rod at the hangers hung, I would note I had the premium deluxe room 130 euros the night. The balcony has hardly earns this name, we called that window ledge and ran through the hallways, I got the feeling not to do in a ... hospital to be. For breakfast the choice was large, but the quality not good the atmosphere reminiscent of an kaufhauskantine. Since I at 12 o'clock out and only at 17 o'clock picked up I asked for a possibility to shower, what you remember the shower by the pool. Can anyone this hotel would discourage as you for much less money better hotels in Kuta. read more
  • Room
    2.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    1.0
    Quality of the beach
    1.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Richard
The UN-renovated section of the hotel to avoid
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2011
After we were in the renovated wing last year the hotel we stayed in this year had a room in the non renovated part of the building. Room was extremely musty and damp. Wet stains on the walls, because of the long-term humidity steamy mirror and wet soil, even the bed and bedding were damp and damp. Room change was not possible unfortunately, because the hotel was fully booked. In this area of the hotel would not accept any room, rather cancellation. Otherwise, the hotel is (in the renovated area), specially the breakfast great but not renovated area not recommended. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Anke
Wonderful Holiday!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2011
It was a nice vacation. We have looked at the island with sightseeing and a lot of great things to eat. We had booked with breakfast in the hotel, there were unfortunately the same every day. The pool was huge and super, the compensated therefor, on the beach often the red flag and it was only rarely swim there. Evenings, every day the in-house band in the hotel. All in all, it was a really nice vacation and the hotel is well worth the money. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Marcel
Fair review for four points Hotel 1/2
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2011
Room with balcony... 0.40 times 2:00 m is a balcony! The rooms are next to the diesel generator for the power supply and 24 hours with 120 decibels in operation. The front desk is completely incompetent, so our rooms were closed three times, because apparently the confirmation of kuoni was missing... This is my problem during the holidays? The hotel manager was not available! There is a? read more
  • Room
    4.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Rainer
Hard Rock
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
Hard Rock Hotel, Bali. Man as it sounds. And as old as the own identification number, you feel but not yet. We should have kept it but better with the facts. As you would expect and many Hard Rock Cafe visit aware, there is a theme of the chain through the whole area. The hotel is chic and very well located, but because of the constant noise disturbance is a quiet stay not really possible. Until just before midnight a live band playing on the center days, which is already at the entrance to the hotel and not as usual ... usually the front desk. The grounds as such is very interesting in its layout and design. The spacious pool area with sandy beach is, however, a wide variety of entertainment activities not to relax and the number of pool chairs is not proportional to the number of rooms. The rooms are also all the hard rock theme with different rock devotional equipped, with, on the one hand, and than Spartan over the years to some usage. In particular, the bathroom has already longer no more renovation. The staff is extremely friendly, helpful and well organized. Perfect service in the bars, restaurants and the in-house pastry shop, but everything for Balinese standards to rip-off price. Instead, go out of the resort and in one of the many restaurants around the corner. As the smiling frog, for example. There was Internet/free WiFi as in many other places in Kuta also. In HRHB is this only for an extra charges to be paid for. So if you on rock-parties under Aussies sinnt, is quite likely very well cared for and also the fast dwindling rupees not. The hard rock salt here the standard & surcharges, the rooms are not appropriate to. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Andreas
Ok
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
We only had one night at the hard rock hotel and but may still say that we had a good overall impression. The hotel is really very good... Loads of shopping, restaurants and bars in the immediate vicinity. The selection at the breakfast buffet is large, so that definitely something for everyone. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Olaf
Solid rock & Roll special hotel with charm
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2011
The hard rock Hotel Bali convinced through its friendly staff and its special Chamre. On every corner you will find multiple pieces of rock & roll large and small artists. The hotel is equipped with love. The location is centrally located in Kuta. The beach is just across the street. If you take time, can be found in the surroundings plenty of good restaurants in each local price range. Excursions I would not book (too expensive) Hotel. Are outside at least 30% cheaper! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Sebastian
Absolute great hotel, but not for slowpoke
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2011
- in the center of Kuta, directly on the beach, only street in between - breakfast is though mass processing and middle quality, but ok - rather younger guests read more
  • Room
    5.0

    - category family suite was great - the last 2 days in the standard room spent, not spectacular, functional but ok and clean

  • Gastronomy
    4.0

    - dining is middle-class - breakfast american - dinner no master achievement, but no stomach problems gotten - right bar in the pool available, very cool - konzertraum with regular free rock liveauftritten evenings

  • Service
    5.0

    - for the waiters i must unfortunately 1 sun, because the size of the hotel the staff tidy has to struggle, one or another service lack is available - perfect english - free upgrade can be, because standard room still was not clean

  • Sport & Entertainment
    6.0

    - pool hammer, extremely large - underwater music - artificial sandy beach - pool bar - restaurant directly at the pool with very good burgers

  • Hotel
    6.0

    - in the center of Kuta, directly on the beach, only street in between - breakfast is though mass processing and middle quality, but ok - rather younger guests

  • Location
    6.0

    - in the middle of Kuta - one must Kuta like, a lot of party, loud etc.. - day trips across the island, for example to the volcano not a problem and cheap

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Katrin
Great holiday at the hard rock hotel!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • May 2011
I stayed for three weeks with my girlfriend in this hotel and found it just great. The staff was always very friendly. The pool is the best I have ever seen, and the beach is right across the street. Breakfast was very good and varied and as we were there for three weeks when we arrived very many coupons (for example, twice dinner for free, 1 x cabana, 1 welcome drink, etc.) location is great most of the bars and clubs are only about ten minutes away. All in all I can only recommend this hotel. The only negative ... is, that drinks in the hotel are relatively expensive. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Marianne
Eventful holiday with great pool area
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2011
A hotel with a huge experience factor. Super pool area with sand island. The breakfast buffet was varied and it is open for all the best for everyone. Location is situated right on the beach (across the road), but the beach and the ocean were dirty. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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