Hotel Sheraton Mirage Port Douglas(5 stars)

Davidson Street Po Box 172 View on map

Average rating

11 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.4
  • Service
    5.4
  • Location
    5.0
  • Food and Drinks
    4.8
  • Sport & entertain
    5.2
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3 reviews for this hotel sorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sylvia
Wonderful tropical complex with good hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
The large hotel offers tropical laid out gardens and a large pool area. The lobby is large, has several places to sit, a shop, internet corner. From here is also to, restaurant and in the morning to the breakfast room. The hotel complex is quite large, there is a north and one south wing, each two-story building, as well as several villas. Altogether the hotel makes and the entire area a good, clean impression. read hotel review
  • Room
    4.0

    Because we one night between them for a tour had checked out, we could 2 room inhabit. Both rooms were in the north wing, the first room was on the 2nd floor, the 2. then on the ground floor. Both were similar, quite large and had a balcony respectively terrace with garden view. There was a big king-size bed ( the gemütlichste the whole team as I think), seating area, tv, mini bar, kettle, safe, air conditioning and telephone. In the bathroom we had a jacuzzi, as shower functioned. Hair dryer there was also, as well as 2 washbasin. However made the bathroom already a slightly old-fashioned impression to us, partly. A little furred up, but otherwise clean.

  • Gastronomy
    4.0

    In our reservation was breakfast included. Here you could get a large, rich buffet serve. Of fresh fruit, over pancakes, toast, sweet pastries to the solid English breakfast there was everything the heart desired. And it tasted also. Sometimes were however plates or cereal bowls not refilled quickly. You are always on a table, before say, whether one inside or sit outside and you get a table. One thing that is us however negative in the service noticed on the first morning we immediately water for tea get, on 2. morning came the demand, if we tea or coffee have approximately in the middle our breakfast and the tea then even forget and only brought, when we were already finished, at 3. morning we were not any more asked, what we gladly drink (strangely were the tables around us already asked)... Well, we then to the delicious juice kept. We ate one night in the restaurant il pescatore eaten, as usual in Australia are the prices also here. The food was delicious, however was the portion of manageable! The service here was good, however was our place quite drafty. One evening we had the room service pizza ordered, these should be loud statement in 40 minutes are supplied, went but quickly. The pizza was ok, but for the price unfortunately not good enough.

  • Service
    5.0

    We were altogether 4 nights in this hotel, but we in between one night checked out had a tour. The storage was not a problem at all, the bags we could in the room leave, they were then from the service picked up and stored. The staff were altogether very friendly. The rooms are every day made, fresh towels and bed was made. When we were on site, there was a action on the environment, on the service declined, but 15 $coupons get. On the grounds there was also the possibility, his laundry itself to wash, we didn't use.

  • Sport & Leisure
    5.0

    The pool area is simply huge, partly. Were extra sanstrände designed, in the water inside run. There are also plenty of beach chairs, but it was not very crowded. The sandy beach is some 10. Meters wide, free of dirt and nevertheless a natural beach. Everywhere you will find signs, that it in the water crocodiles can have ( in the summer also quallen) and you couldn't swim should. Some people ones dared nevertheless into the water. In port Douglas there was a temporary monitored swimming spot ( rettungsschwimer ), the also used. I believe, in the summer here a quallennetz curious. Golf course is available, but we didn't use it.

  • Hotel
    5.0

    The large hotel offers tropical laid out gardens and a large pool area. The lobby is large, has several places to sit, a shop, internet corner. From here is also to, restaurant and in the morning to the breakfast room. The hotel complex is quite large, there is a north and one south wing, each two-story building, as well as several villas. Altogether the hotel makes and the entire area a good, clean impression.

  • Location
    5.0

    The complex was located directly by the long sandy beach, this leads to port Douglas ( the hotel lies a little out of the way). There is also a shuttle bus, but the walk at the beach you should definitely make. By the complex recommends definitely a stroll, a lot of tropical plants there are to see. Port Douglas itself is quite manageable, offers lots of restaurants, bars and shops. Of here you can also snorkeling excursions to the great barrier reef to book.

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Perdita
Fantastic hotel area in a tropical setting archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2010
In our visit this year we stayed here 8 nights. We were very excited as the reviews for this hotel vary. But: We were so pleasantly surprised: It is a super location. From the moment we arrived we felt welcome and comfortable. Check-in absolutely friendly and in no time, fast bellboys to the room, very attentive, friendly and competent staff. Our room (deluxe lagoon, 2 Floor, West Wing-) was really big and luxurious furnished with two queen-size beds, sitting area, desk and a large LCD TV (everything very clean/daily cleaning), and quiet. Telephone and Internet access is available. The hallways ... to the rooms as well as the rooms are carpeted, for the peace helped. The complex itself was really huge. Alone the whole pool area is 2 hectares, but it is for the entire building (main, as well as North and West Wing-) and had a water depth up to 2,20m, so you can really swim and not only umherwandern (there are several extra designed sandy beaches, until approximately 10m in the pool). Beach chairs are spread over everywhere (also behind the buildings on the lawn, too, there was the pool), and for the first time we experienced the not reserved, as there was always enough beach chairs available (the staff the right, towels after a 1/2 hour. To remove). As at this time of the year (October to April), the ocean can be used only limited (I already described), this pool area is really an advantage. On the beach you can but great hikes and if you really wanted, to the town Port Douglas walk. However, we have used the shuttle service (from 10:00 - 6:00 pm 1/2 hourly - return ticket from$ 7.00 per. P. p. ) All the excursions from Quicksilver (Riffausflug) about Tierpark Kuranda, etc., can be booked in the hotel (Busabholung in front of the lobby, if you didn't have a car). You also need to a visit this hotel, the entire complex make the effort to explore on foot, as you here the rainforest in small on your doorstep (water dispenser are spread out over the whole area, so you don't take to bottles or but you can fill up) in the main building there is the lobby, jewelry, souvenir shop and Ausflugscenter bar-lounge and 2 other restaurants (the 3. Restaurant - ZAI/was closed). They also from 7:00 breakfast offered. It is a huge selection and actually was something for everyone (even nutella there). At lunch you could both here as well as at the pool rich snacks (burger, meat and pasta). Evenings there was a small Show in the bar lounge or you went to the Italian restaurant. However, you should make sure - just for the change/thoroughly eat out (the salsa is highly recommended), it also pockets you don't spend too much. Dress code is casual everywhere, no notedly wear necessary. Nice is that the area the guests in a slightly away from the other wing (Sunbird) washing machines, washing powder (extra) and dryer. From 6:30 available until 8:00 pm. Costs $4.00 per load or drying. It will be normal 1 dollars coins. at the reception could exchange. Might be that -depending on where you're placed- the road there a bit further away. Paths and stairs are around the hotel covered. Resort guests come mainly from Australia, New Zealand and from Asia. All in all we really enjoyed our stay and can really recommend this resort. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Ulrich
Beautiful setting and gorgeous hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2008
A wonderful oasis in oceanfront location. The beach was Christmas (jellyfish) wasn't usable, but in the garden and pool area, no need for swimming. The hotel has two or three restaurants and great buffets even on Christmas Eve. The transport links (small bus to the place about 10 min. ) was not always on time and in particular on the way back to the hotel, so we had to wait for a rental car was often, also for trips to Cains will gladly tailor etc. better. Münzwäschereien on the premises. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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