Senator Gran Vía 21 Hotel(4 stars)

Gran Vía 21 Show map

Average rating

66 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.3
  • Location
    5.7
  • Food and Drinks
    4.8
  • Sport & entertain
    4.1
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21 hotel reviews in Englishsorted by travel date
Elizabeth
Great location, good for groups
  • Recommended hotel
  • Friends
  • City break
  • February 2013
Hotel is quite lovely, clean, and staff was very friendly. We were a group of 3 female 25-35 years olds staying in madrid for a city vacation. read more
  • Room
    6.0

    we stayed in the suite. the rooms were large by european standards, and you could close pocket doors to give couples traveling together privacy. plenty of nice touches were left, like shoe horns, spare toothbrush, etc. tea and coffee was replenished every day, and a safe was located in the room.

  • Gastronomy
    0
  • Service
    6.0

    we had only one service call, and the hotel sent up a tech quickly. The restocked our fridge with beverages daily.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Hotel is quite lovely, clean, and staff was very friendly. We were a group of 3 female 25-35 years olds staying in madrid for a city vacation.

  • Location
    6.0

    The location is excellent. A subway stop is located directly at the front entrance. The hotel sits at the intersections of two major streets, so there are many tapas and coctail bars, as well as international food right at your door step. It is also the location where the local prostitues "hang out." They never bothered us, but this is the only place in the city we saw some many working women.

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Louise
I just love this hotel!
  • Recommended hotel
  • Singles
  • Business trip
  • August 2012
I just love this hotel. Near everything, you really get to enjoy "la movida" de Madrid. This hotel has everything, mini bar, wi-fi, air conditioning, and the pool on the roof is just amazing, with refreshed water and wonderful view of the city. Some of the rooms on the 8th floor have balconies with incredible view. The staff in great, hotel is clean.... I can't wait to go back. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tanja
Again and again Senator Gran via Madrid!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
If you want a central, well equipped and upscale hotel for a city trip in Madrid in Hotel Senator Gran via in good hands. We felt very much at ease and would the book this hotel again at any time. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Holger
Fantastic location - great hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • April 2012
We would for 1a circa 6 nights anytime again senator book. Great location located on Gran Vía, large tastefully renovated room, very clean. Really only point of criticism: the third bed was a smaller Murphy bed and we had despite demand not a full blanket for this bed receive, but only blankets (the Madrid temperatures at the time at night at about 5 degrees). We had room number 506. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Ivo
Wonderful Madrid
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • April 2012
The hotel lies in the center from Madrid. With the arrival and departure from the airport to the hotel we metro used. I was 2 days in advance at the hotel about taxi and metro asked, have metro elected. The first 2 days, we have the sight seeing buses, afterwards all interesting places still time on foot explored. The hotel was perfect for this perfect. In the perimeter of 30 minutes all important sights are reachable on foot. Madrid is worth a trip. Only with the weather we miscalculated. Madrid in April was ice-cold, ( during the day between 7 ... and 14 Degrees) and always a cold wind. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Clara
For city break top! :-)
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2012
The hotel seemed from the outside very ornate. This sight is in the lobby not completely continued, however is covered inner courtyard and the glass lifts according to the elegant style Madrid's. Straight the rooms the upper floors offer a beautiful view on the main Madrid's, the Gran Vía! The hotel is great convenient, especially in shopping, eating and drinking subject. The rooms are right spantanisch furnished, however completely reasonable! Also cleanliness not too short, only kalkränder in the bath tub are here to criticize. It is located a metro station directly in front of the entrance of the hotel ..., but as superfluous if, as in the great location everything is reachable on foot. The breakfast the Senator Gran Vía is for Spanish standards very varied. The only thing you won't find, is an egg! The breakfast room is in the lower part of the hotel and seemed very inviting. I would this hotel in any case recommend it! For a city break it is because of the location super! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Henryk
Central city hotel in the heart of the city
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
The four star hotel 'Senator Gran via' in Madrid is located directly at the 6-lane main street and the adjoining shopping arcade. These were for until late very busy. Sleep while having the windows open is not possible. The window are however very well insulated. We had a view of the road. There is no rooms in the back area of the hotel. All rooms go either to the street or for passage. The breakfast was although every day right but also freshly. It was always for replenishment. You can also fresh Omelets (with different ingredients). But must the communication ... but Spanish or with hands and feet show. English is in the service staff only little pronounced. Different at the front desk. They speak good English and also German. The location of the hotel is to be described as very good. You could reach everything in the city center good on foot. The city tours only 2 minutes away from hotel and tickets for that were available directly in front of the hotel at the kiosk. Is also in front of the hotel an underground station (metro). So you are in 20 minutes at the airport or in the theme park in the South-West of the city. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Bernhard
Ideal hotel for city break
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2012
Friendly, clean, pleasant, bountiful breakfast and, especially, best location in the center, only few minutes on foot the major museums, interesting places and all the pub in the old town. Metro station in front of the house, airport shuttle bus only 5 minutes' walk. A ideal hotel for a city break, which I only recommend can. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Maria
Central Hotel, in need of improvement!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2011
When we first arrived we were told, that it has a problem. It has not reserved a room for two nights, but two rooms for one night. Now I should clarify the phone! Fortunately, I had booked directly with the hotel online. The written confirmation I had too. After laborious negotiations, we were more than a half hour wait at the counter standing in the rooms (no refreshment etc.!). So far, no sound came of apology! The terrace at the pool is more like renovation! sbedürftig. The floor of the balcony was very dirty. For the balcony furniture was ... missing cushions. The bathroom is in dire need of immediate vicinity are new, the furniture should be renewed! Only the ground is probably newly occupied with laminate. The breakfast buffet is average, the location in the basement without any windows but not nice. positive is the great location right next to the metro and the city. This, however, it is also very loud. Sleep with the windows open is impossible! Maximum three stars! read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Timo
Old box with little charm
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2011
The location of the hotel is excellent. Very centrally located. Rooms at the higher floors quiet. Highlight and is very recommendable the small hot tub on the roof with a view of the city. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Andris
Clean and nice, friendly staff, very good location
  • Recommended hotel
  • Couples
  • City break
  • August 2011
Nice and clean. We were very pleasd by nice personal - explaned what where and when to see in the city, enjoyed great location. Was litle bit noisy from neigbhors. We would recomend this hotel eaven for long stay. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Robert
Prima hotel
  • Recommended hotel
  • Couples
  • City break
  • May 2011
Nice hotel on a good spot. In the middle of the city next to shops, restaurants, bars en everything. Good for citybreak. Connection between quality and amout to pay. Very friendly service. Only the reception look a little bit poor. Breakfast is nice a fresh. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Reid-Michael
My preferred hotel while staying in Madrid archived
  • Recommended hotel
  • Friends
  • City break
  • February 2011
The Hotel Senator Gran Via is the perfect Hotel while visiting Madrid. The rooms are spacious and clean, very comfortable beds and a choice of pillows, free in room mini-bar, stereo cd player, in room safe box. many rooms have small balconies so that you can enjoy the views along the Gran Via. The bathrooms are spaciuous and always clean, good lighting, great towels. The reception staff always remember me, and could not be more courteous and helpful. Guests are very international and of all ages. It is a safe hotel with an excellent security staff. read more
  • Room
    6.0

    I always try and request a room with a balcony, so that I can enjoy the views along the Gran Via. However, all the rooms are comfortable and enjoy the same great level of appointments.

  • Gastronomy
    5.0

    The breakfast is great... Buffett style and lots of choices... I have had dinner just once, as I enjoy visiting the numerous restaurants in the area during my stays.

  • Service
    6.0

    Service in the Senator is exceptional. From the moment you check in, until you leave, the staff is available for whatever you may need. the room servic eis good, cleaning staff excellent and always there when you need an extra towel.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The Hotel Senator Gran Via is the perfect Hotel while visiting Madrid. The rooms are spacious and clean, very comfortable beds and a choice of pillows, free in room mini-bar, stereo cd player, in room safe box. many rooms have small balconies so that you can enjoy the views along the Gran Via. The bathrooms are spaciuous and always clean, good lighting, great towels. The reception staff always remember me, and could not be more courteous and helpful. Guests are very international and of all ages. It is a safe hotel with an excellent security staff.

  • Location
    6.0

    The best part of the Hotel Senator Gran Via is the location. On the famous Gran Via close to everything: great restaurants, shopping, bars, museums, tour buses, and monuments. The surroundings are safe and clean, and full of interesting streets and plazas to enjoy long walks or just to take a coffee and watch the people stroll by.

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Jörg
Solid city hotel in central situation archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2010
The hotel senator Gran via lies only few going minutes of the Plaza Puerta del Sol. Most objects of interest of the city center are attainable from here to foot well. Directly before the hotel is besides the underground station Gran via. The central situation does not however only have positive sides. Thus available ladies look for customers in direct proximity of the hotel. The hotel building works from the outside quite splendidly. This continues inside not completely, elegantly and maintained however always is it. A Hingucker are the gläsernen elevators at the walls of the inner court. One had ... quartered me first into a smoker room - there are two smoker floors. The immediate change was not a problem, and turned out as stroke of luck. Because I got a room in the respected floor with own roof terrace and view over the city. The room was not largely however sufficiently, likewise the bath. With the guests it predominantly concerned city travelers, pairs and small groups. The breakfast was varied and from good quality. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Susan
Very well run hotel in good location archived
  • Recommended hotel
  • Couples
  • City break
  • October 2010
My husband and I stayed for 3 days. We found the hotel well run and clean. The staff in reception were efficient and cold bottled water and fresh fruit was available on arrival. The staff spoke good English. The breakfasts were very good. The hotel is next to a Metro station and is within walking distance of many museums, shops and restaurants read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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MAXIMILIAN
Optimal hotel for city breaks archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2010
Nice city hotel with a good size. Our room was very large, with a nice and clean bathroom. We stayed bed and breakfast which was served in a lovely breakfast room was set up. (Perhaps a little convenience, but was overall ok) read more
  • Room
    5.0

    Our room was very large. furniture was a bit older but very nice and clean. The decor was extensive and good. Mini bar was free for everyone, I only soft drinks.

  • Gastronomy
    4.0

    We only had breakfast. Was a bit monotonous, but something for everyone.

  • Service
    6.0

    The staff was very friendly and helpful. (From the front desk to the cleaning)

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Nice city hotel with a good size. Our room was very large, with a nice and clean bathroom. We stayed bed and breakfast which was served in a lovely breakfast room was set up. (Perhaps a little convenience, but was overall ok)

  • Location
    6.0

    Better location. Right on the Gran Via. In the near vicinity there are restaurants and shops. Metro 1 minute walk from the hotel.

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Stefan
Perfect city hotel in, it was! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2009
Right next to the shopping street Gran Via is situated 7stöckige hotel Senator Gran Via. A beautiful courtyard with 2 center piece adorns the inside - where the courtyard for used the breakfast buffet! Everything was neat and clean - there were mostly English-speaking guests! read more
  • Room
    3.0

    The room was very spacious! Next to a TV, stereo system, and kettle, there was a Save in the room. Everything is a bit Scraped together - it was also the furniture was already a bit old. The bathroom also needs renovation - here were clear signs of usage suitable for use! The beds are electrically adjustable - drinks from the minibar are free! While the aim wireless internet in the rooms available, but by the location of our room, but this was only limited. Our room on the 6th floor. Floor had a small French balcony from which you could look directly onto Gran Via. Despite the proximity to the lively street, heard through well insulated windows but as good as nothing in the interior!

  • Gastronomy
    5.0

    We only went use the breakfast buffet - the selection wasn't very big, but for Spanish standards in order! Also makes scrambled eggs were freshly prepared.

  • Service
    5.0

    Check-in and check-out worked without problems - otherwise there was also a very good service! The hotel staff speaks to large parts also English - a few German!

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Right next to the shopping street Gran Via is situated 7stöckige hotel Senator Gran Via. A beautiful courtyard with 2 center piece adorns the inside - where the courtyard for used the breakfast buffet! Everything was neat and clean - there were mostly English-speaking guests!

  • Location
    6.0

    The hotel is located on the Gran Via - right in the center of Madrid. A better location is hardly possible, because in just a few minutes walk to the Puerto del Sol, Plaza Mayor. The Metro is right in front of the hotel - the airport with two transfers.

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Andreas
Central location archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • June 2009
Due to its location at the GranVia recommended by soundproof windows at home, but quiet room. Metroanbindung right in front of the hotel, walking distance. Free mini bar (water, Coke, beer). Rooms are big enough, restaurant/front desk not very cozy read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Tanja
Optimal Ausganslage for Citytrip archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • February 2009
I booked this hotel Senator with a friend and it was for us girls occupied the perfect starting point for our sight seeing through Madrid. There were mostly business travelers and couples. We had booked bed / breakfast and to the good breakfasts so filling food that it stopped until mid-afternoon: O). The metro station just in front of our hotel and there is for the "emergency" a McDonalds. However, the locale different The one corner go to the Gran Via with its many hotels, restaurants, theaters and Nobelgeschäften and around the other in the pedestrian area in which the ... ladies of the horizontal crafts with the matching bars and Klamottengeschäften. It didn't bother us and we felt safe at night as much as people on the roads. All famous sights and Shoppinggeschäfte district, etc. Are very good on foot or by metro. I would definitely recommend the hotel and 100 % of the sister hotel further up the Gran Via (spa hotel) prefer. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Sascha
ideal location for city breaks archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2009
This was my second stay in Madrid. As I said optimal for a short city break. Whilst the hotel all of possibilities for excursions. The breakfast at the hotel was also very delicious and perfectly adequate. The rooms were very nicely furnished and also fulfilled their purpose. We had visited the city for a football game and I must say that the hotel is just so much better than the game. A visit to the stadium but well worth it. As we have a well-known in Madrid lives always mobility problems to the public transport system I can't say much ... in the city. For shopping but I would not personally go back to Madrid flies, as I Berlin a bit better in comparison. Unfortunately you have to say that the cost of living in Madrid or Spain are quite high in the past few years and have become more expensive. This was confirmed the good friends. Madrid is a huge city and always worth a trip. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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