Senator Gran Vía 21 Hotel(4 stars)

Gran Via, 21 28013 Madrid View on map

Average rating

130 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.4
  • Location
    5.8
  • Food and Drinks
    4.7
  • Sport & entertain
    4.4
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30 hotel reviews for undefinedsorted by travel date
Peter
Central location with good price-performance ratio
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • April 2014
Central location right next to the metro station was great, the hotel on the whole also well, price-performance ratio fully in order for the fantastic location, the noise from the street - so is intolerable is unfortunately only with the windows closed to sleep, the free soft drinks in the mini bar are very nice and their daily replenishment, the prostitutes on the road in front of the hotel disturb actually not further, because you don't spend much time here, read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Vaneeta
Great hotel!
  • Recommended hotel
  • Families
  • Other stay
  • January 2014
This hotel is in has the best location! you can get possibly anything by just walking out the hotel. Very friendly and courteous staff. The room is big in size and contains every amenity you can possibly need! Definitely would recommend it! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Mercedes
Senator Gran Vía 21 Hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
I liked the service and attention of the staff of this hotel, the room comfortable, The unbeatable location next to the subway and close to everything. I was delighted. No doubt if I ever return to this hotel Madrid. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Reid
The Best Hotel on the Gran Via of Madrid
  • Recommended hotel
  • Friends
  • Proof of booking
  • City break
  • December 2013
What a wonderful experience to spend the long holiday weekend of the Spanish Constitution in the Hotel Senator Gran Via 21 in Madrid. The service and attention to their guests is second to none! From the welcome in the reception to the fantastic room in the corner of the buliding with three (3) separate terraces! The complementary mini bar of water, Pepsi y Coffee is a really nice extra. Comfortable beds and spacious bathrooms complete with all the amentities needed for the long stay. I can not recommend more highly this Hotel in the center of the most beautiful city ... in Europe. Madrid. read hotel review
  • Room
    6.0

    Large, well equiped with coffee maker, stereo system, free mini.bar (water, Pepsi & Coffee) Big bathroom well equiped.

  • Gastronomy
    4.0

    There is a restauante connected to the hotel called Cafe & Tea. Its very good.

  • Service
    6.0

    Great servcie from the moment I arrived until I left. Clean rooms and well equiped for a long stay.

  • Sport & Leisure
    0

    No health facilities int his hotel.

  • Hotel
    6.0

    What a wonderful experience to spend the long holiday weekend of the Spanish Constitution in the Hotel Senator Gran Via 21 in Madrid. The service and attention to their guests is second to none! From the welcome in the reception to the fantastic room in the corner of the buliding with three (3) separate terraces! The complementary mini bar of water, Pepsi y Coffee is a really nice extra. Comfortable beds and spacious bathrooms complete with all the amentities needed for the long stay. I can not recommend more highly this Hotel in the center of the most beautiful city in Europe. Madrid.

  • Location
    6.0

    Close to everything in the center of Madrid, and next to the Metro Station Gran Via Linea 1.

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Helga
Comfortable hotel in top -location in the old town
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • October 2013
Perfect location, very nice staff. The hotel is currently surrounded by scaffolding, so the view is a bit limited. I would still stay there again read hotel review
  • Room
    5.0

    I had room 808 and was very satisfied, for 2 people it was a bit too small, but i think the roof terrace, the the room is, makes up for it again. Where there is such a thing in the 8. floor? Nice bathroom, safe, iron, trouser press, mini bar with free, non-alcoholic drinks, a coffee machine, flat screen tv, wi-fi also straight still acceptable speed, but at least stable and free. Closets somewhat chipped, nevertheless a room to relax! The fensternsind perfectly soundproofed. All rooms have a small french balcony.

  • Gastronomy
    0
  • Service
    6.0

    Very friendly staff, mayte even spoke some german. Otherwise good, understandable english with the staff at the front desk. Housekeeping was okay, the minibar was daily with Cola and water filled for free

  • Sport & Leisure
    0
  • Hotel
    5.0

    Perfect location, very nice staff. The hotel is currently surrounded by scaffolding, so the view is a bit limited. I would still stay there again

  • Location
    6.0

    Gran via metro directly by the hotel, the interest from the airport with the metro i found because of the luggage and the stairs (2 change) a bit wearing. On the way back i the hotel (shuttle bus to the airport), 20 minutes, 9 Euro, use it. Was very satisfied. The hotel's location is great, everything, but really everything is nearby, or easy to reach. The tourist bus stops gran via 28, before h & meter

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Emil
Amazing location, good price, good services
  • Recommended hotel
  • Couples
  • City break
  • July 2013
The hotel has a perfect central location. It is easily accessible by transport and one can walk to all the major sites in Madrid. While the hotel is in good condition, it can do some face lifting. One of the exceptional qualities it offers are the beds and the duvets - very comfortable. The pool is for some reason closed 2-4pm and after 8pm, which limits the possibilities to enjoy when you want. But still, the rooftop pool is an advantage to this hotel read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Henrik
Close to perfect
  • Recommended hotel
  • Families
  • City break
  • July 2013
The location is perfect for this wonderful hotel right in the centre of Madrid. You can sit on your balcony and watch the hustle and bustle of the fantastic Gran Via and at the same time look down at Calle Montera, which is a pedestrian street, and all the people sitting at bars and restaurants and walking and shopping there. The great thing about this hotel is, that all the rooms face outwards - no dreary backyard here. We stayed at the 5th floor right over the main entrance. Fantastic view, and the windows are fully soundproof, so there wasn't ... any noise. The room was a superior room. A living room with a couch, table, an armchair the closets and a balcony - the bedroom with the master bed, minibar, tv, balcony and the bathroom beside it. This was perfect for us while our 3 year old daughter slept in the living room (the couch turns in to a nice bed). We just closed the sliding doors between the rooms and sat on our balcony, drinking wine and enjoyed the city life below us. It was just as entertaining as sitting on the terrace of a nice bar. The staff was very helpful and spoke a very good english with a british accent, so no worries there, if you don't know any spanish. The hotel was very clean and neat, and there's a nice swimmingpool on the roof. Not big, but 12,5 m long is way enough and there is even a life guard. We used it every day after a hot day in the city. All in all we had a wonderful stay at Senator Gran Via 21 and will for sure stay there, the next time we come to Madrid. The reason that we don't rate it with 5 but »only« 4 is that they really should make a bar on the roof. Just a small one, so we can have a drink, while we enjoy the spectacular views of one of the most beuatiful cities in the world. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Benjamin
Excellent hotel for city breaks
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • March 2013
It was really a lovely stay the senator gran via, the staff was very friendly and helpful and some even spoke some german. They have even asked, that you with them german and not english or spanish, so that your german can further improve. I have a great, clean room with a view of gran via get, as soon as you from the hotel out, you are in the heart of the urban commotion with all its restaurants, bars and shops. The entire staff was really nice and friendly, the housekeeping staff polite and discrete. The staff was always friendly ..., even if easter special lots to do was. The fun is only (and you should maybe funnily enough 8): the staff is every day something fall, plates, cutlery, cups and so on. Of course not my intention, but apparently, they are a bit scatterbrained. However, it is absolutely helpful, if you for example a omelets or fried bacon to have would like, go immediately to the service station and bereitem a quick and tasty any eggs. I can the gran via absolutely recommend, it is a really great hotel! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Fritz
Centrally situated house in good condition
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
The hotel in neo-classical style is located in a central location, ideal for sightseeing and pleasure. I had only booked accomodation and breakfast. Everything was reasonable except for the very simple partly also broken dishes in the breakfast room. German-language television does not exist. The metro-station gran via lies right in front of the house. Since almost all the main attractions on foot can be achieved, by the metro-society offered tourist tickets not required. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Elizabeth
Great location, good for groups
  • Recommended hotel
  • Friends
  • City break
  • February 2013
Hotel is quite lovely, clean, and staff was very friendly. We were a group of 3 female 25-35 years olds staying in madrid for a city vacation. read hotel review
  • Room
    6.0

    we stayed in the suite. the rooms were large by european standards, and you could close pocket doors to give couples traveling together privacy. plenty of nice touches were left, like shoe horns, spare toothbrush, etc. tea and coffee was replenished every day, and a safe was located in the room.

  • Gastronomy
    0
  • Service
    6.0

    we had only one service call, and the hotel sent up a tech quickly. The restocked our fridge with beverages daily.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Hotel is quite lovely, clean, and staff was very friendly. We were a group of 3 female 25-35 years olds staying in madrid for a city vacation.

  • Location
    6.0

    The location is excellent. A subway stop is located directly at the front entrance. The hotel sits at the intersections of two major streets, so there are many tapas and coctail bars, as well as international food right at your door step. It is also the location where the local prostitues "hang out." They never bothered us, but this is the only place in the city we saw some many working women.

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Louise
I just love this hotel!
  • Recommended hotel
  • Singles
  • Business trip
  • August 2012
I just love this hotel. Near everything, you really get to enjoy "la movida" de Madrid. This hotel has everything, mini bar, wi-fi, air conditioning, and the pool on the roof is just amazing, with refreshed water and wonderful view of the city. Some of the rooms on the 8th floor have balconies with incredible view. The staff in great, hotel is clean.... I can't wait to go back. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tanja
Again and again Senator Gran via Madrid!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
If you want a central, well equipped and upscale hotel for a city trip in Madrid in Hotel Senator Gran via in good hands. We felt very much at ease and would the book this hotel again at any time. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Clara
For city break top! :-) archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2012
The hotel seemed from the outside very ornate. This sight is in the lobby not completely continued, however is covered inner courtyard and the glass lifts according to the elegant style Madrid's. Straight the rooms the upper floors offer a beautiful view on the main Madrid's, the Gran Vía! The hotel is great convenient, especially in shopping, eating and drinking subject. The rooms are right spantanisch furnished, however completely reasonable! Also cleanliness not too short, only kalkränder in the bath tub are here to criticize. It is located a metro station directly in front of the entrance of the hotel ..., but as superfluous if, as in the great location everything is reachable on foot. The breakfast the Senator Gran Vía is for Spanish standards very varied. The only thing you won't find, is an egg! The breakfast room is in the lower part of the hotel and seemed very inviting. I would this hotel in any case recommend it! For a city break it is because of the location super! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Holger
Fantastic location - great hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • April 2012
We would for 1a circa 6 nights anytime again senator book. Great location located on Gran Vía, large tastefully renovated room, very clean. Really only point of criticism: the third bed was a smaller Murphy bed and we had despite demand not a full blanket for this bed receive, but only blankets (the Madrid temperatures at the time at night at about 5 degrees). We had room number 506. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Ivo
Wonderful Madrid archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • April 2012
The hotel lies in the center from Madrid. With the arrival and departure from the airport to the hotel we metro used. I was 2 days in advance at the hotel about taxi and metro asked, have metro elected. The first 2 days, we have the sight seeing buses, afterwards all interesting places still time on foot explored. The hotel was perfect for this perfect. In the perimeter of 30 minutes all important sights are reachable on foot. Madrid is worth a trip. Only with the weather we miscalculated. Madrid in April was ice-cold, ( during the day between 7 ... and 14 Degrees) and always a cold wind. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Henryk
Central city hotel in the heart of the city archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
The four star hotel 'Senator Gran via' in Madrid is located directly at the 6-lane main street and the adjoining shopping arcade. These were for until late very busy. Sleep while having the windows open is not possible. The window are however very well insulated. We had a view of the road. There is no rooms in the back area of the hotel. All rooms go either to the street or for passage. The breakfast was although every day right but also freshly. It was always for replenishment. You can also fresh Omelets (with different ingredients). But must the communication ... but Spanish or with hands and feet show. English is in the service staff only little pronounced. Different at the front desk. They speak good English and also German. The location of the hotel is to be described as very good. You could reach everything in the city center good on foot. The city tours only 2 minutes away from hotel and tickets for that were available directly in front of the hotel at the kiosk. Is also in front of the hotel an underground station (metro). So you are in 20 minutes at the airport or in the theme park in the South-West of the city. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Bernhard
Ideal hotel for city break archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2012
Friendly, clean, pleasant, bountiful breakfast and, especially, best location in the center, only few minutes on foot the major museums, interesting places and all the pub in the old town. Metro station in front of the house, airport shuttle bus only 5 minutes' walk. A ideal hotel for a city break, which I only recommend can. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Maria
Central Hotel, in need of improvement! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2011
When we first arrived we were told, that it has a problem. It has not reserved a room for two nights, but two rooms for one night. Now I should clarify the phone! Fortunately, I had booked directly with the hotel online. The written confirmation I had too. After laborious negotiations, we were more than a half hour wait at the counter standing in the rooms (no refreshment etc.!). So far, no sound came of apology! The terrace at the pool is more like renovation! sbedürftig. The floor of the balcony was very dirty. For the balcony furniture was ... missing cushions. The bathroom is in dire need of immediate vicinity are new, the furniture should be renewed! Only the ground is probably newly occupied with laminate. The breakfast buffet is average, the location in the basement without any windows but not nice. positive is the great location right next to the metro and the city. This, however, it is also very loud. Sleep with the windows open is impossible! Maximum three stars! read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.0
    Overall condition of the pool area
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Timo
Old box with little charm archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2011
The location of the hotel is excellent. Very centrally located. Rooms at the higher floors quiet. Highlight and is very recommendable the small hot tub on the roof with a view of the city. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Andris
Clean and nice, friendly staff, very good location archived
  • Recommended hotel
  • Couples
  • City break
  • August 2011
Nice and clean. We were very pleasd by nice personal - explaned what where and when to see in the city, enjoyed great location. Was litle bit noisy from neigbhors. We would recomend this hotel eaven for long stay. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
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