Hotel Sol Cayo Santa Maria(4 stars)

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Average rating

40 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    5.1
  • Service
    4.8
  • Location
    5.0
  • Food and Drinks
    5.1
  • Sport & entertain
    4.1
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10 hotel reviews in Englishsorted by travel date
Marion
Quiet, nice hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2012
The complex is huge and spacious. When we were there, there were hardly any guests and therefore very quiet. Mostly were just a few of the many beach chairs at the pool as well as at the beach taken. The offered food was plentiful, however there are also on Cuba hotels with a better offer, be it taste, as well as diversity. The service however was very good. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Distance to the beach
    6.0
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Mario
Not really bad, but 4 stars are better
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • November 2012
Medium-sized hotel area, the oldest in Cayo Santa Maria, okupiert of 90% canadians for every handle a Peso give. Quite worn and unmotivated staff(at least without extra Peso) for german holiday-makers and their claims not recommendable. It also differently goes one sees two hotels farther (duna ) everything is good here( a star more four stars) thus rather 300 €more! Oh yeah, one more thing... Definitely take a room in the bungalow ground floor avoid... Smelled extremely like mold/ graberde was probably the hurricane flooded! read more
  • Room
    5.0

    On the 1. floor immaculate and spacious (ground floor avoid)

  • Gastronomy
    4.0

    The dining room is very large and noisy. The food usually only lukewarm, the taste were okay and the offer. There are pizza live and every day a freshly specially schmankerl like for instance turkey, fish or schweinekeule -not bad. The only à la carte restaurant you can reassure me forget. (holt the dishes from the cafeteria!?) The furniture looks you better not, could the grobmüll-is actually not at all. Without tips is almost every table occupied, bottle mood, jacket, key card and so on we sat there are palawer, you strongly the table suddenly free...

  • Service
    4.0

    One speaks here only english, hardly any german. But one always finds a cubans the time in the gdr lived and the contact with german finds. For a few Peso then a lot if a problem emerge, also ohnn are you very helpful! Room service ok with extra Peso even better ☺

  • Sport & Entertainment
    5.0

    Entertainment/animation not in german, but ok-if you need

  • Hotel
    3.0

    Medium-sized hotel area, the oldest in Cayo Santa Maria, okupiert of 90% canadians for every handle a Peso give. Quite worn and unmotivated staff(at least without extra Peso) for german holiday-makers and their claims not recommendable. It also differently goes one sees two hotels farther (duna ) everything is good here( a star more four stars) thus rather 300 €more! Oh yeah, one more thing... Definitely take a room in the bungalow ground floor avoid... Smelled extremely like mold/ graberde was probably the hurricane flooded!

  • Location
    5.0

    Gestalterich nice hotel with palm trees, spacious green areas and pool area in isolation without shopping and nightlive. As alternation only the hotel in the neighborhood

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Birgit
Worse than expected
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2012
We had us because of the good reviews on this last hotel our round trip looking forward to it. But the Kofferferwagen drove twice with us in the ditch and we hurt us. Large was the joy about a room with a view of the sea-really far the rear. When we the dirty our previous tenant in the unpurified bungalow found, we were disgusted. Also the stairs from our terrace to the beach we tried from. They smashed but smooth under me, since I was looking for in the room for the hidden camera.! Three accesses to the beach ... was a jetty almost not accessible, also this is for Cuba not the norm. We could in the dark on foot on the complex only very hard and careful on the way, since the paths very uneven, narrow, holes, badly lit, with steps up and down were. The dinner in the Italian restaurant ran because of the, for our group, much too cold air conditioning in rush and chill. We had the feeling: Feeds and out. A shame as farewell meal. read more
  • Room
    2.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Manu
Who all inclusive likes, is here surely correct.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • February 2012
beautiful Bungalowressort feast in Canadian and French hand. A dreamlike beach section. It must however to be clear, the nothing with Cuba to do, but everywhere on the world could be. We are a backpacker and after 3 days we were happy only 5 days to have booked. read more
  • Room
    5.0

    beautiful bungalows, nice furnished, everything you need... Much soap, shampoo and toilet paper, laundry service and every day a bottle of water... Who is now surprised and as naturally considers, knows the disastrous situation in Cuba not.

  • Gastronomy
    6.0

    Great service... Wide choice... There is nothing to complain about there... However of course everyday the same.

  • Service
    4.0

    good service... For the food the plates were already after the last bite Tulkarem and a new drinks herbeigebracht, at the bar one had to however already something longer wait. Internet to forget, so slowly as in worst Modemzeiten.

  • Sport & Entertainment
    2.0

    fitness room and Salsadisco were renovated... The most beautiful bars at 17 o'clock to, remain the unbearable pool bar (with DJ otzi music) and the lobby bar. In the evening is until 23 o'clock substandard Showunterhaltung and afterwards dead. Simply only boring. the pool is Mist... Is to nothing at all. apart from that everything is already there, kickers, Chess, table tennis, pool, but everything in bad condition.

  • Hotel
    5.0

    beautiful Bungalowressort feast in Canadian and French hand. A dreamlike beach section. It must however to be clear, the nothing with Cuba to do, but everywhere on the world could be. We are a backpacker and after 3 days we were happy only 5 days to have booked.

  • Location
    4.0

    Beach and airport everything there, but the highlights such as Havana, Vinales and Trinidad require long tours. The island itself is boring, so is the location on the island actually no matter, because one from the resort anyway hardly came out. If 'all inclusive' then I would rather Varadero recommend and from there urgently trips to Havana and Vinales recommend (if you don't see, has nothing of Cuba seen). The 'Loneliness' the island is a March, town center 5 portfolios, all bombenvoll are.

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Elke
A small Paradise in Cuba
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2011
It was our first all inclusive stay in a hotel: I lacked for nothing. The complex is a fantasy rich pondand surrounded by gardens, the constant well maintained. The staff are friendly and how many Cubans-always up for a chat cheerful. After a strenuous tour the pool was found by Cuba ideal place to relax. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Eik
Great great hotel on Cayo Santa Maria
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
The hotel has a absolute top location at the beach. The bungalow to the beach it was really only a 3-minute walk. The restaurant is great. Afternoons and evenings in buffet form. Lunch with pasta station and pizza station to reserve. Evening with grill-station and schneidestation. The dessert buffet was great. Huge selection and always different sorts of ice cream and fresh cut fruit. Excursions to nearby shopping, one should definitely take a true. It is worthwhile. All in all a very nice hotel with very friendly staff, every request anticipated. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andrea
Location Okay, but worse than Homepage archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2011
The area is indeed beautiful, also the room are beautiful, but unfortunately it was clearly less offers, than on the website is possible. Three of the people, said the it should be, were not even existent (a bar, gym and a disco), other bars sometimes made without apparent reason simply in former times to. It was evenings, where you can hang out only at the pool and therefore forced to view or listen to the show had wanted to stay, if you not in the room. The animators gave themselves often also no trouble-such a short yoga, I've never seen ... that, also the Spanish courses could be forgotten. All in all enough for us the offer not for a longer stay. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
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Jörg
Very pleasant archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2009
The hotel corresponded to the catalog description. The entire staff is attentive, very welcoming and helpful. The extensive plant is and is maintained. The pool area was very beautiful and the beach is clean. The food was felt of us as always sufficient and tasted good. The room are stressed but clean. At the pool bar you could even hear music from Rammstein , the animation team was for the band on fire ☺ We would drive again in this relaxation oasis ☺ read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Christine
Great location for modest claims archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2009
It is on the island four hotels, two in the new building. Unfortunately the worst we have caught. Although only eight years old, but rather come down. The furniture is partly damaged, door handles has you in order to use fast in the hand. An acceptable room have we got the third attempt and surcharge on the top floor. Through the dense, sometimes jungle-like vegetation of the area are the rooms on the ground floor wet. It smells like mold and wetness, similar to older waiters. Unfortunately it is also not very clean. The dust on the TV was certainly ... four weeks old. The tiled floors swept is only, never mopped. The pillows were stained suppliers. In the mentality of the Spanish director comes also not over. The food is as everywhere on Cuba: moderate, nothing for gourmets. We knew before the, so one comes not here. Alcohol is served in generous, whether cocktail or brandy, always 3-bin. The beach is beautiful and the crystal-clear water. The garden is well maintained and the staff is predominantly friendly. With tip goes much faster, with no miracle Durchschnittsgehalt a of 20, -a month! Get a doctor 25, -also in the month! The neighbouring Melia hotels are much better. We had a lot of contact to Cubans, as we in front of the beach stay with the car should be confiscated by the western part of the island are risks. The older speak German, if you were to study in the former GDR. It was about motivation, mentality, living conditions and even to experienced policy. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Franziska
Super hotel! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2009
With six different hotels on our Cuba-trip this hotel was by far the best with, the we have seen! One thing first: it is now times on Cuba and comes with German requirements not far. I bet, that this hotel only to people is bad, the first a four star hotel on the canary islands and compare a few agencies have second Cuba! So, the times said had to be ☺ For us everything was great: the location (well, it is on a island and the plant leaves it is not much, but we wanted a pure seaside holiday!) is ... beautiful-with the car you drove a 40 kilometer long dam along the right left us the sea. The staff was friendly and helpful (our safe was broken, after complaining immediately repaired!), the animators super nice. The room was spacious and clean (cuban standards, see below!)-behind the bathtub is a glass wall, so you (if you want-otherwise a blind) with a view to the free showers can. Pool in good condition. You could borrow beach towels for free and go if necessary. Everywhere plenty of beach chairs and umbrellas (free), also in the shade! Beautiful beach, very clean, also here there were enough beach chairs! Waiters at the beach bar was super nice and patient! Huge buffet-three times a day is the most before the eyes of the guests fresh cooked. Other hotels we arrived us also due to the eclectic selection in the paradise ☺ Even for european standards the food was in my opinion better average! Also here the staff was always friendly. You could also in two à la carte restaurants-was used by us not. Two minor points: the cocktails (caipirinha and mojito) were not really good. And we have in our room (fortunately dead) three cockroaches discovered. Well, I'm giving it to, as it a bit disgusted, but the is probably not really avoidable. On the evening before our trip we were given a note to hotel reviews, it made the impression as if value is placed on quality! All in all for a beach holiday very to recommend it-I would go again in a heartbeat! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
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