Hotel Melia Bali Spa Resort/Garden Villas^{(5 stars)}

Size of the bathroom

1.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

2.0

Quality of food and drinks

2.0

Overall cleanliness in the restaurant and in the dining areas

2.0

Variety of food and drinks

1.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Condition of the Hotel

3.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

6.0

Other leisure activities available

4.0

Size of the bathroom

2.0

Cleanliness & linen change

2.0

Room amenities (TV, balcony, safe, etc.)

3.0

Size of the room

3.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

3.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

4.0

Condition of the Hotel

3.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

4.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

3.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

4.0

Overall condition of the pool area

4.0

Family friendliness

6.0

Condition of the Hotel

4.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

The rooms are attractive and comfortable. Everything is clean and tidy. However the bathrooms but the age of the hotel acknowledged. They are not the current standard of a good hotels. However there is also some rooms, the already being upgraded suites. Every room but has tv, balcony, mini bar, terrace or balcony, safe and telephone.

We mostly outside of the hotel eaten, as the surrounding restaurants much reasonably priced, but very appealing. We had but also a festive dinner in one of the hotel-restaurants and it was unique. The food was of a good quality and very nicely prepared. A staff was very alone for our welfare and everything was lovingly decorated. The atmosphere was paradise and was felt all around comfortable. We tipped depending on the situation and employees distributed. Sometimes there were only about 0.50 Euro for the barman or for the food then perhaps also 5,- Euro.

The staff are in any case and everywhere exceptionally friendly and welcoming. We would like to particularly arianta mention, the us after a brief presentation directly always with our name spoken and everything done has, to the vacation it was pleasant for us to make. Some of the staff spoke even a little German, but with English one came in any case well. The cleaning of the rooms was always without complaint. We have a doctor needed, since our daughter shortly before return flight over earache complained. This we could then immediately in the hotel visit and he gave us expert and friendly helped us. We initially the room changed, as we with the location the first room were not happy. This was immediately possible and were served in a friendly manner.

The pool is very nice designed and there were in any case enough free loungers for us (we were at least 4 persons) available. Every day there was various sporting activities, as water aerobics, water polo etc. There was also a kids club, but we did not need it. It sags but everything was nice. Access to the internet can for a few Euro on the day. There are shops in the aforementioned Bali Collection center or in Nusa Dua. The much larger selection has one however in Kuta or in ubud.

The general areas of the hotel, like for instance lobby, pool, garden etc. Are beautiful and really well looked after. We had merely booked with breakfast included, which for any taste always something had to offer. The guest structure, as well as the average age were very mixed. It was pretty much everything represented, both a variety of europeans, as well as americans and asians.

The hotel is directly at the beach, however you can only at high tide in the sea baden, which means, that you to cool off, where appropriate, the pool to use. Restaurants there is within walking distance a few just round the corner at the beach along or in a few minutes to reach on foot in the Bali Collection center or in Nusa Dua. To Kuta one drives with the taxi for around 6 to 7 Euro about 20 minutes there is purchase-/ entertainment possibilities everything. Excursions over the island you can everywhere case book economically. ( car with driver for the whole day 40,- Euro)

We were first in a duplex suite, this however only one night spend. The whole room after mold smell, everything was damp, the pillows and lampshades were mildewed. In the bathroom dripped water from the outlet of the toilets, the fittings were calcified, under the bed was a thick layer of dust. In the bathroom you also met on bugs and flower boxes were full of cigarette butts. On a complaint us a vergleichszimmer with exactly the same problems shown. Only on pressure and hard negotiations in our opinion we were in a lagoon access suite upgraded. But also this we had are charged. The lagoon access rooms are the more beautiful room in this hotel. However we must say, that for their age (only 2 years old) also quite run-down are. The couch was missing blinds, in the bathroom was lime, the taps were leaking, the chairs at the pool were broken, the sun screen was dirty and from the anchoring torn.

We have the gastronomy in the hotel as good as not at all notice. The breakfast was ok, the food at the pool area also.

The staff's hospitality is not with other hotels in Bali comparable. As we were on the same vacation yet in another hotel on Bali experienced are, we can really from experience speak. Neither the check in the check out ( which just 3 minutes) were especially polite or welcoming. The staff, which for breakfast tables assigned respectively coffee and tea brought, has more than just carelessly and forced work. There there was not times more a small 'good morning'. The room was cleaned well, took place however butts spread out over the day. Time you got all towels replaced, times not any. Only with a small tip followed the desired service. We were first in a duplex suite, this however only one night spend. The whole room after mold smell, everything was damp, the pillows and lampshades were mildewed. In the bathroom dripped water from the outlet of the toilets, the fittings were calcified, under the bed was a thick layer of dust. In the bathroom you also met on bugs and flower boxes were full of cigarette butts. On a complaint us a vergleichszimmer with exactly the same problems shown. Only on pressure and hard negotiations in our opinion we were in a lagoon access suite upgraded. But also this we had are charged. Never again!

The hotel is a massive complex from the late 80. Years, the also on the 2. view not convinced. The rooms are in very bad condition, what amongst others on the air conditioning the fact is, the humidity and a muffgeruch in all the rooms leaves. The rooms are generally more or less clean, however leaves for example the breakfast area to be desired. Here the tables of the guests only with a dry towels wiped, what entails, that partly so very sticky, that the cutlery at the table feast depends. The types of people are rather mixed, whereby but clearly the russians and the australians mostly.

The beach is directly at the hotel and also easy to reach. However leave the chairs at the beach and their condition really to be desired. Close to the hotel is the shopping center Bali Collection, where you eat out and shop can. The prices are for balinese standards already rather high. We are often with the taxi to seminyak dangers, because it was just better.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

3.0

Distance to the beach

5.0

Transportation connection and available excursions

3.0

Restaurants & bars in the area

3.0

Other leisure activities available

3.0

Rooms are nice, if you get a suite is! This us also offered ( nevertheless supposed everything is full) to 100 American Dollar per night and nose. The size our garden view deluxe was adequate. Also the balcony was large enough. The bathroom had also a good size. Our shower was broken and also the klospülung dripped. Air conditioning we have attempted to avoid, but it worked. Minibar was available, but so loud that I dearest have not (in all the 3 room).

There was a notice of the agreement (5 piece) restaurants on the grounds described. There was a japanese restaurant, the restaurant by the beach and one of the only as members were allowed. The beach restaurant as picture divided into' pool bar' there the waiters also complete by the pool rotate and a tapas bar the bar represents. In the final outcome everything is the same. The dishes were partially good, on the quality may we nothing bad to say, it was in our opinion reasonable. The prices are however more than exaggerated. A small Cola, a large beer ( local beer), a pizza margaritha-was and spaghetti carbonara came on good 45 Euro. It was the five star hotel then out. Bettina found the pool to every day dirty, the tables were only half-hearted cleaned and the 2-3 cushions in the non-members area were also extremely dirty. The breakfast area was also very unpleasant, there was a corner for deep-fry the ingredients, thus there was a strong fog and an unpleasant odor. Apart from that the breakfast was rather a lunch, if you like it is safe varied. But the on the island many fruits grow, there was for breakfast very little. The pancakes were to second day very good, as I saw how the lady at the dough sneezed and nevertheless continue as if nothing has happened. The outdoor tables were hard to get and sometimes came an unpleasant odor the brunner herübergeweht. The atmosphere is as in a schulaula, noisy, uncomfortable.

The staff's hospitality was exaggerated played, what you not later than second day noticed. A lady at the front desk spoke a little German, which we found very good! The cleaning of the rooms was basically ok. Sometimes there was a towel, or times soap, or the towels were also not at all changed, although this on the floor. Also the mirror was not always cleaned. I think as additional performance should members be addressed. There are some areas with 'members only' signs were. There you could then the 5 stars probably see. The handling of complaints is more than just bad. You can tell the staff at the reception correctly at annoyed as they were. We could the room change, but that was with a long waiting time at the front desk connected. At check in we had around a late -check out asked. The president said, it is not a problem at all, we are a day before departure still time. Afterwards it was the large problem. After endless discussions we got then nevertheless a room. On the one hand has been said, the hotel was fully booked, but you could a room if you 15 American Dollar per hour paid! The service at the beach restaurant ( as altogether 3 restaurants described, is however in the final outcome only one) was nicely laid out, the staff also with the feigned friendliness mistake. One good tip they were pushy, they gave none it was the end of the queue.

We didn't take advantage of the sports facilities on offer. One daily already for breakfast interrupted a spa offer to buy. The ladies there were really not suffering daily to questions. At the way to the beach then all the paths from the 'water sports offered' besieged. Also there is a conversation involute then find that it is the water sports,. The beach was cleaned daily. The outside area in general was always very clean kept. The loungers see optically very good, but extremely uncomfortable. Members have extra cushions, as well as the catalogue pictures of the hotel show. Sun screens were available, but not for all places. The pool had a good size, partially went however the tiles from. The tiles then nevertheless nachgeklebt were, but were not set, there was of course mold at. Also under the bridges the mold evident.

It is a massive hotel complex with an obvious klassenunterscheidung! We were in the book extra pointed out definitely a deluxe room to book, since the superior category bad. What the differences are, is I however mysterious ( rooms have we altogether 3 times changed, including was also a superior room). The hotel is already somewhat older, but on the first view very clean and well maintained. One sees however closer, one discovers numerous shortcomings. The painters were daily and have efficient all black spots again tucked away! Mold was also in the pool area enough to find. Our first room smelled like an old cellar, there were over the bed on the ceiling wet stains, the ceiling in the bathroom there was moldy and around the air conditioning was also mold. 'gardenview' has not really to be heard, since around' garden' is. Our second room was from the condition better groomed and behind the two deserted palms was already the road, accordingly according to. The 3. Room we got with müh and not (!) as Übergangsraum until we to the airport were brought. It was loud statement the front desk a superior room and was no better/much worse. Cleaned reasonably thorough. We only booked with breakfast. The guests were mixed, however were the numerous meetings with attached guests a little scary. Many chinese/japanese, lots of spaniards. There were some families and isolated couple. All very inconsiderate in regard to their environment. Also the hotel itself is very badly soundproofed what the relaxing sleep conditionalities left. The garden is very nice!

The location is probably matter of taste. Nusa Dua is of course not the typical Bali. The beach was of the pool in 2 minutes reachable ( provided you found a way where one was not raised). The way to/from to the airport were about 30 minutes (thus also from and to the noise the aircraft on the complex to hear). About 7 minutes path was the Bali Collection. Some shops and restaurants. The prices the shops are overpriced but it mostly ' marktware ' is. The restaurants offer to 98% the same meals. But they were generally good and half the cheaper than in the hotel. Unfortunately is before restaurant at least 1 waiter the a tried to convince to eat there. By third day you want to just more loud screaming run away to worse to prevent. The shops in the hotel we didn't use, I believe there were 4 piece. The entertainment possibilities in the hotel we didn't use as these mostly with overpriced buffet in connection goods or only for members subanalysis were (you could then as onlooker of the far a picture of the account).

For a five star hotel very bad. Maximum 4 stars. The most rooms smell foul. The lighting systems only partially. In all the rooms in which we were (3 times changed, so 6 room seen) was a bit broken. The shower did not work. The washbasin was torn out. The broken and the nails stood out. The patio door from the outside to open. The lagoon room are very nice. However in the price-performance -proportion completely overpriced. The whole complex is already older, which shows. The photos on the website are not true and are gehübscht.

There are 5 theme restaurants all are overpriced and require european price. Especially expensive the beverages. The quality is poor. The food is imagination and tasteless. The product inferior. Meat and fish, unfortunately not fresh. à la carte portions very small. The meals are tried songs, unfortunately but poor. We had cesars salad for about 10 €its size a side salad was, 4 sliced tiny hünchenscheiben, wrong salad, no artichokes and tasteless dressing. mittagssalatbüfett at the beach restaurant consisting of a sort of green salad, tomatoes, cucumber and onions! In 2 weeks breakfast buffet we have daily the same meals get selection. The fruit was every day watermelon, pineapple and papaya. 1 time banana 1 times salak. In a country before exotic fruit overflows, actually unimaginable. The staff is unhygienic. Sneezes and cleans up the hands in the pants from. Removes a wound bird from the restaurant and serves us the food without hands wash. The prices are for the offer a absolute insolence!

The staff are only conditionally friendly. There is tip exaggerated and pushy. Apart from that very slow and slow. The Öffnern became us said it this or that on the menu is, although the neighboring table was there. When asked why the nebentisch would be possible, they told us that it another service section get and to the now!? Salt and pepper, as well as bread basket under other things were partly not at the tables available. We ordered this, it came mostly after eating or not at all. Some of the staff spoke several languages. Some almost no English. Otherwise is half of the staff of trainees. The cleaning of the rooms is poor. Unless you pay in advance a juicy tip. During breakfast we were daily from the spa girls mentioned treatments to buy. Daily we asked for peace during the breakfast, what with moaning acknowledged was. One had complaints attempted the staff to overcome them, however unfriendly and reluctantly.

Huge hotel complex. One of the first resorts on Bali and accordingly old. We have 3 times the room changed. Every time it smelled musty or was broken. We had a lagoon suite and a normal double room. In laggon room we have 100 tsd rp. Tip the housekeeping given, then fit the service. In another room we have not given. There was poorly cleaned and the towels not changed. In statement, and the housekeeping to expecting tip back. No late check-out possible, although not fully. You ask 15 Dollar via hour, even if you as we at o'clock only arrived. You can breakfast and half board book. The guests are mostly families and couple. Lots of spaniards, at the weekend australians, lots of russians and chinese. As a conference centre there, many meetings there.

The hotel lies in a remote hotelarea. No normal life on the street. Nearby there is a artificial market with restaurants and shops, the completely overpriced are. Apart from that there is a hotel complex next to the other. The hotel has it's own fahrerservice, in which it excessive price requires. Official taxis call only reluctantly.

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

We had a completely normal double room with a view of the garden the size was absolutely sufficient. Our room was very dark and clearly in need of renovation! Big balcony. Cleanliness left but can be to be desired... (see description above with service).

We booked only breakfast. This was very various. However very asian oriented (this was for breakfast took some getting used to but delicious!). Omelets and fried eggs were freshly prepared. Little european food (3 sorts of jam, no for example honey or Nutella - we have however also not expected). Breakfast room just a cafeteria, we always ate outside, because it was quiet. The organisation was very special-often tables were double (so we suddenly with full plates before us the assigned, in the meantime, however, newly occupied table...). The food the pool restaurant is very expensive (for example 10€ for a straightforward piece of pizza, 9 €for a sandwich). There is also special offers (two pizzas for the price of a). You can eat very well and heedlessly (disease) in the Bali-collection (cheap and very tasty). There costs one dish from 4 Euro. With before and dessert one comes with 10 €and appropriate requirements well. Respect in Jimbaran! There i was, despite the recommendation of TUI, ecoli -bacterias!. 5 days the holiday were there...

Leaves much to be desired. Though always friendly and tried, however only apparently. I was 5 days ill (ecoli-bakterien), but this is not the hotel management interested, still seemed the staff to such incidents to be prepared. 'diätessen' is nil return. The staff is very difficult with being understood for alternativessen sickness. Room service costs in this case, extra! Absolutely with the reisgesellschaft for repayment in advance clarify! At the pool bar the staff is very slow. If something not fully understood, it was ignored-one got then no food or service (drinks, towels...)... Room cleaning was only superficial and superficial. Mold found everywhere in the room (on smooth bodies, the slightly abwischbar would have been! For example soap dish). Despite daily fresh bed sheets were the bed always damp. Also the air conditioning did not their purpose.

Entertainment was always offered, however not pushy (very pleasant). Beach chairs were always sufficiently available and except for a few a few exceptions in top condition. Everywhere there were there were foot showers too.

Large, but clean and lovingly designed area with a lot of green, nice, helpful and motivated staff, directly at the beach and about 5 minutes to the dining and shopping (Bali Collection), apartment buildings but getting very old, room moldy, staff partly not understandable or ignorant

Directly at the beach, around 10 to 15 minutes away from the airport, 5 -minute walk from the Bali Collection, very nice and well-kept beach, which around the hour cleaned (at least after gezeiteneinbruch ), taxis at any time to be met, but the blue tax choose, other gambling from or are from the beginning too expensive! Definitely price before setting! Nusa Dua is very clean and also many native one of the most beautiful and most expensive regions Bali.

Size of the bathroom

5.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

4.0

Atmosphere & furnishings

2.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

3.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

4.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

6.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

3.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

4.0

Overall condition of the pool area

5.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0