Hotel H10 Playa Meloneras Palace(4.5 stars)

Mar Caspio 5 35100 San Bartolome de Tirajana Show map

Average rating

445 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.3
  • Service
    5.1
  • Location
    4.9
  • Food and Drinks
    5.2
  • Sport & entertain
    4.8
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192 hotel reviews in Englishsorted by travel date
John
Something extra thanks to the 3 staff memebers
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2013
We want to thank Marta Tegillo (the best I ever met), Delia (La Camarera) and the Spanish girl (sorry we forgot your name) from from Leisure activitities; they gave something extra to this very good Hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Roland
Modern hotel right next to the beach promenade.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
Very good value for money. Almost all rooms have a sea view. Generous pool landscape. No reserve of loungers necessary, since abundant. Several comfortable double beach chairs available. Breakfast on large terrace possible. Free parking garage. A 5 star hotel a good 4 star house is. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Nicole
Disappointing
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
We spend our holidays for 10 years in this hotel. In the all in all we were always very satisfied, except this year. In addition to our room on the 7. floor they have taubenfallen set up. Every day have 3-4 pigeons is captured. After a demand at the front desk said then, that the pigeons again be suspended. For those who believe! I am aware, that this action especially because of the tourists ( taubenhasse ) make. It is still unacceptable. The location is though a bit out of the way but the beautiful view of the ocean and ... the beautiful beach promenade values the whole hotel once again. The staff in the restaurant and at the front desk is partially very unfriendly and arrogant. A shame, but i will this hotel in future probably not any longer visit. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
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Liliane
A hotel for feeling good!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Nice in the landscape integrated hotel apart from the commotion, with extensive gardens, a delight for cacteenliebhaber! Large pool area, but the adult pool (and the peace and quiet) preferred ☺. Very good food and varied, something there for every taste! Really enjoyed we in the morning the breakfast on the terrace, especially the good coffee served by senior enrique! Had a room on floor 5 overlooking the sea. All in all, we really enjoyed the vacation, are definitely coming again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Helmut
As privileggast a great vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Great vacation with privilegservice! Privilege is correspondingly more expensive, guarantees a really great holiday. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    6.0
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Birgit
If construction noise loves, is here correct.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Who noise is, is here just perfect. From monday to friday there are loudly renovations, which admittedly are needed, but stemmarbeiten with partly several hiltis at the same time are just annoying. The hotel complex overall, very much interlocked set up, this got lost the hotel guests in the spacious grounds. The garden is very well maintained. In our 3. week was a meeting in the hotel. By the many participants, at the same time in the restaurants aufschlugen, it was very loud! Otherwise, it is a rather quiet hotel, so we know it to be at least the previous ... year. This year were noticeable lots of scandinavians there, as also in the evening/at night volume (alcohol level) noticeable. read more
  • Room
    4.0

    Our room was functional, but here and there in need of renovation (number 605). On the day of arrival was the sinks was decorated with rose petals, keksteller + 2 small bottles of wine. On the big balcony are two comfortable chairs with thick cushions and a large table. Next to the bed there were two bedside tables, a large closet, a bag bench, sofa and armchair, table and a work desk. Bathroom: double sink, toilet, bidet and bathtub, the shower is. Air conditioning system and mini bar available, both didn't use it. Tv a bit small, but many german channels. All in all

  • Gastronomy
    6.0

    The dining room has almost train station atmosphere, but the food is super. Whoever found nothing here, is your own fault. For breakfast there are every day sparkling wine, freshly squeezed orange juice and all other drinks, you could wish for. Cheese, sausage, fruit, cakes, fresh pancakes, fried eggs, omeletts-we have for breakfast don't miss it. Lunch -, as well as buffett are similarly rich, there remains almost nothing to be desired. And it was constantly refilled, even shortly before deadline. The beverages at the bars are all brands -alcoholic beverages, delicious and also here enough choice. We had all inclusive.

  • Service
    6.0

    At the front desk you are always friendly, worries immediately about complaints and we had always someone, who spoke german. The waiters in the restaurants/bars was by the bank way super nice! The room would be cleaned daily, also sundays. Evening again the turn down service with delicious schokobonbons.

  • Sport & Entertainment
    4.0

    We didn't take advantage of the entertainment on offer, the pool also not, because the water lausekalt was. Overall there were several pools (all cold). Various tiles in and by the pool are broken, therefore now be the loud construction in the middle of peak season. The loungers are all tidy, during the 3 weeks we only once a defective caught (the fauteuil did not hochstellen ). Plenty of umbrellas are also available.

  • Hotel
    4.0

    Who noise is, is here just perfect. From monday to friday there are loudly renovations, which admittedly are needed, but stemmarbeiten with partly several hiltis at the same time are just annoying. The hotel complex overall, very much interlocked set up, this got lost the hotel guests in the spacious grounds. The garden is very well maintained. In our 3. week was a meeting in the hotel. By the many participants, at the same time in the restaurants aufschlugen, it was very loud! Otherwise, it is a rather quiet hotel, so we know it to be at least the previous year. This year were noticeable lots of scandinavians there, as also in the evening/at night volume (alcohol level) noticeable.

  • Location
    5.0

    The hotel is located on the outskirts of really quiet location. That means also, that restaurants, shops, pharmacy, etc. Further away, but in well 20 minutes walk you are in the shopping center on Faro. In addition drives 2 times per day a shuttle bus from the hotel to Faro. There is also the bus station. To the airport are it by car 30 minutes

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Maria Anna
Seaside holiday on the Costa Meloneras
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
By the size of the hotel creates a anonymity. We will in this hotel not holiday anymore. At the front desk were the staff very friendly. In the disco and in the restaurant you were mostly not served in a friendly manner. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Stephen
Architectural masterpiece
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2013
A stunningly designed central reception/restaurant/bar area which is light and airy,the grounds are well designed with separate area for children,3 pools,2 outside bars and a spa which we didn't visit.Good views of the sea and coastline.A nice promenade connects the hotel with Maspalomas about 1.5km away. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Jutta
Comfortable hotel
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • February 2013
I felt really good. The staff was very nice and attentive. The room was also very comfortable and clean. I would book it again! The only thing which annoying, that you always got lost in. It is a bit confusing and badly signposted. Everything else great! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andrea
Pure relaxation and great service
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
After 2010, we were for the 2. time in this beautiful hotel. The staff were even this time again extremely friendly and attentive. Particularly the service in the food area has a compliment. You sat hardly and already after the beverage desires asked. Also table-ware used was cleared immediately. The food was again very diverse and delicious thanks to the industrious kitchen staff. Would be nice, if some broken tiles time would be replaced. Disturbs a little the image from beautiful hotel. What annoyed us, was the behavior of some guests. The tendious topic of reservation of the chairs. Here ... were from the staff the towels, the before 10 o'clock on loungers etc. Were put away, but it was really great wicker loungers, where you with the entire family fit inside. Here is the opportunity, that some of these loungers the whole day towels and personal things were, so that do not other this loungers uses, and it was for hours nobody, the dorthinlegte. We thought that this was a pity, because this wicker loungers were really brilliant and so came only a few in the enjoyment, to use them. Perhaps you could see something. Apart from that we just say 'many thanks to the whole team from h 10 - we felt very good! ' read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Wilhelm
Nice hotel apart from the hustle
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Very quiet and genehmes hotel. The food was very fishy, what us personally does not in such a way tasted, but it was nevertheless something for everyone. The rooms very big and quiet. Only the internet connection worked only partly in the lobby and was so slow, it was unacceptable. Even the internet worked partly not. For us it was very unpleasant, because we are self-employed and our mail on vacation retrieve must. However apart from that, the hotel is fully recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Beatrice
First time h 10 really beautiful hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
First time h10. Hotel super nice. Room was directly to the pool, what very nice was. One felt very welcome. Beach shopping no ten minutes from the hotel to reach. Food is a matter of taste. Something for everyone. Tip not all from the staff understand german, with english can inform itself one well. Pools are beautiful but iced water is expressed still mild. Even children's swimming pool very cold. Entfehlung water at the beach is warmer for swimming. A hotel to be comfortable. We come gladly again. One should overlook by little things at home one lives also not ... better ☺ staff is great nice to children and it is always somewhat for kinderangeboten from the entertainers. read more
  • Room
    6.0

    Room bath as mentioned everything was great. Ten or more german tv programs for bad weather. Daily cleaning super clean. Beds are super comfortable, long not so good slept. Telephone you can gladly use as expensive as a phone booth.

  • Gastronomy
    4.0

    Eat every itself a judgment to make. There is something for everyone there. You have a lot of trouble every day made, with decko with preparation with left. There is every morning freshly squeezed orange juice sparkling wine who likes. And so on where else is there sushi in the hotel. I found super. There is fish, meat in the evening freshly fried as it would like it to be. What they must change is spices to label. There are ten spices in bowls on the counter, but what is it in a spice. It smell i think personally not appetizing. That would be something. To be recommended were the desserts delicious hmm. Tips you have to make as you like. Are charged one does not bar. Is to the room written the beverages.

  • Service
    6.0

    Friendliness of the staff in the restaurant at the bars by the maid were great friendly. With english one can inform oneself well in the hotel. German can be very few. What i did not find bad, you could even learn spanish. Cleaning of the room was every day great. And you had rose petals in the bathroom and tinkered swans from towels on the bed with chocolate. Super sweet.

  • Sport & Entertainment
    5.0

    Are pools of everything great. Only one very cold water ☺ if you like it is still swimming as my husband and daughter ☺ sport i can't have to say much so done.

  • Hotel
    5.0

    First time h10. Hotel super nice. Room was directly to the pool, what very nice was. One felt very welcome. Beach shopping no ten minutes from the hotel to reach. Food is a matter of taste. Something for everyone. Tip not all from the staff understand german, with english can inform itself one well. Pools are beautiful but iced water is expressed still mild. Even children's swimming pool very cold. Entfehlung water at the beach is warmer for swimming. A hotel to be comfortable. We come gladly again. One should overlook by little things at home one lives also not better ☺ staff is great nice to children and it is always somewhat for kinderangeboten from the entertainers.

  • Location
    6.0

    Distance about 10 minutes to the beach. There are several restaurants shopping possibilities.

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Carolin
Nice hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
A really beautiful design hotel of lobby and bar, the rooms are slow to be renovated. The only hotel in Meloneras the side with sandy beach. Already something protected from the wind. Unfortunately was the shallow pool not heated, only a pool in the relaxation area somewhat warmer suitable for swimming. The sauna area with 25€ very expensive and the sauna without the oven, no brew possible. We would book the hotel again read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Brunhilde
H 10 Meloneras palace super
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We stayed at the 26-1-2013 for one week at the h 10 Meloneras palace. Everything was exactly like luxairtours Described. We had all-inclusive and, privilege room and service booked. Room and bathroom large and clean. Balcony with a pool and view of the sea. Staff is friendly and helpful. With, deutsch'kam a good clear. This privilege service we could evenings in the à-la-carte restaurant food, very good. We were 2 times there. In the buffet restaurant was the variety of dishes varied and good. For example. Beef filet and Entrecote. (what expensive). At the buffet there was simply everything. The ... h 10 Meloneras palace absolutely recommend. Weather was perfect. Who here negative was in another hotel. It is a peaceful location and a quiet hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Wolfgang
Never again h10
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The 5 stars Hotel H10 Playa Meloneras palace, was of us and is the worst what we in our long-standing travel happened, worse than Cuba! If you the complex from the outside on the surface the stars justified, because the complex very well arranged and quite thought was built. Detail one may however not again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Ida
Customer-friendly hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Hotel in the general completely reasonable! Restaurant very good ; staff absolutely friendly! Only 'our junior suite' very dark and uncomfortable ; in need of renovation! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Wolfgang
The 5 star looks one only with clear nachhimmel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We have 28 days and after 3 Sleepless nights the hotel again insjnl- Leave. Suite nr.220 lag directly on the street U. parking a disco. Suite 620 in the middle of the Tables and in the bathroom smelled the Channel disgusting. Some rezeptionissen were Extremely rude and could with review Avoid. Unfortunately around the otherwise beautiful room and facilities. read more
  • Room
    4.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    2.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    3.0
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Ulla
Comfortable hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
We were for the 2. time in this hotel. It has us this time particularly well pleased, since we every morning outside, in the sun could have breakfast. New were the lounge beds on the terrace, Very comfortable and cool wind protection. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Lothar
Location top with drawbacks Location top with drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Of the hotel ago, we would book this hotel again at any time. Of the hotel ago, we would book this hotel again at any time. All-inclusive guests were more subdued served. All-inclusive guests were more subdued served. Friendliness of the staff partially schulungsbedürftig. Friendliness of the staff partially schulungsbedürftig. Wide choice the food, however the quality to be desired. Wide choice the food, however the quality to be desired. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Lothar
Experience with jahn-reisen
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Last minute offer on jahn-reisen 'best price' booked through travel agency bur, kleinblittersdorf. Loud call centres' jahnreisen ' there should be a completely normal double room. In fact we were in the basement under gehsteigniveau bundled, as it is a so-called ' cheap rooms' is. After discussions with the very competent reception we were absolutely friendly and correctly treated and were given a room with a balcony and a view of the sea, however under the note, that it is a voluntary concession is. The email to jahn-reisen remained unanswered! The travel agent bur but very hard. If a tour ... operator at least the response to an e-mail is, should with jahn-reisen be careful. The hotel itself features the friendly staff and architecture. Breakfast was very varied and there were even sparkling wine in cooler, fresh preparation from omelets and freshly squeezed orange juice. Dinner we did not book, but it looked fantastic. External restaurants right on the waterfront and with the taxi (cheap) you could with 5 Euro to Playa del Ingles the large centro commerciales (mixture of local and shops) drive. On foot on the very nice beach promenade right next to the sea you can about minutes to the nearest c. c. go. If you like at the beach runs, then from the lighthouse Maspalomas miles on the dunes of Maspalomas along to Playa del Ingles hiking. We stayed for almost 15 years in this area and are thrilled time after time. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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