Hotel H10 Playa Meloneras Palace(4.5 stars)

Mar Caspio, 5 35100 Playa Meloneras View on map

Average rating

551 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.1
  • Location
    4.9
  • Food and Drinks
    5.2
  • Sport & entertain
    4.9
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223 hotel reviews for undefined sorted by travel date
Stefan
What we were looking for!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2014
Excellent hotel in the south of the island, very competent, motivated and courteous staff, prices for extras in the framework. The hotel has a good a la carte restaurant (surcharge). read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Erich
Now even better
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
We are now time in this hotel the 2., could see and enjoyable way, that the kitchen, in the lack of us denounced, has improved significantly. Once again, we were completely satisfied and love to stay there again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Mona
Chapeau - for all the special features of this hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2014
The hotel has so many nice details, here a selection of: Super in all areas nice, attentive staff, the breakfast and dinner buffet was very varied and tasted good. Freshly squeezed juices, freshly prepared fried eggs, pancakes and original tortillas and nespresso machines allow for breakfast nothing to be desired. The dinner was excellent in the exquisite Gaudi-restaurant. The plant is architecturally-artistic extremely chic designed, modern, quiet atmosphere, both in the rooms, or at the bar and also at both pools. Very well-kept, extensive gardens (refined details: there are small signposts has been carefully, where the cacti and plants come). ... Particularly pleasant, that at the pool we never hassled is, there is plenty of space, plenty of sunbeds, with plenty of privacy, even some 'love beds', and it could be difficult for activities co-ordinate. But then: Two huge pools invite you to swim, the Hotel Infinity pool with views far over the sea is for adults only guaranteed pure relaxation, the gym is well equipped with modern equipment, in the spa area there are many different treatments from thai to beauty, treated you from real professionals, the atmosphere in the indoor pool with candles do and stone walls also so nicely decorated. Hats off to the entire Hotel H10-team on Gran Canaria - you all made our stay in Playa Meloneras plaza terrific! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
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Egon
Recommendable.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
The service at the bar and in the disco leaves a lot to be desired. Partly wait 30 minutes to 1 hour, before you by the waiters served. Otherwise very good hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Anna
Very recommendable.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The hotel is, if you're looking for peace and quiet and not really every day high life need suitable to relax. The grounds as such is generous and nevertheless manageable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Ardian
H10 in Grand Canaria - really highly recommended
  • Recommended hotel
  • Friends
  • Business trip
  • January 2014
A really good resort, excellent service and excellent food; very good located, close to a very nice sandy beach; I would book it again any time, no matter if business trip or with the family!!!! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Dieter
Sun in the winter.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2014
Excellent 5 star hotel with a large pool area, plenty of chairs and good food Pebble beach a bit away from the hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    0
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Inge
Floods.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
My husband and i were in december in h 10. at night had a thunderstorm, our room (number 609) stood under water, had about 4 hours no electricity, until an electrician the plant getrocket had. From a concession ( enschuldigen or discount) was not the speech, especially since we still €4 00.00 on figures had for this room. Unfortunate, were the 4. the h 10, so almost regular, well, there are other nice hotels. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Stefanie
Top hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
As already mentioned in the punkteverteilung to see, it was a successful holiday. The hotel, the service etc. Is great, and if you have that certain want something, then i can only Recommend, that the extra service privilege to book. Because then it is you really nothing more. We had the standard room and only the service privilege for the Gaudi restaurant, as well as the separate lounge and separate relaxation area booked. Just top. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Christian
Successful christmas with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
Nice, architecturally interesting hotel on the west end of Costa Meloneras. About 370 rooms, christmas certainly good, but because of the size, never overcrowded. We had all inclusive and a very nice room on level 5. the hillside location is the front desk on level 6 of 7 floors. The large pools are on level 2 or 3 each with nice poolbars and tw cosy. Lounge chairs. The restaurants, one with buffet offering and an à-la-carte-restaurant, the, in the framework of all-inclusive could be used (for privilege-guests always available) basically very attractive, varied and tasty. Particularly the showcooking with fresh ... fish and steaks. Wi-fi available throughout the hotel, particularly well in the free (balcony or terrace) The guest structure was international, many spanish. Surely more than two thirds of older persons. read hotel review
  • Room
    6.0

    The rooms are big, good large beds with comfortable mattresses. All with garden and sea views. Fully air-conditioned, large balcony with comfortable sunbeds. Tiled flooring, partly cracks in the tiles, otherwise very well maintained. Bathroom with double sink and bathtub. Glass wall for use as a shower. Good duschseifen and shampoos capacity from the hotel Privilege service with a nespresso machine and bathrobes inclusive Minibar was available, but not all-inclusive. The cleanliness of the bathroom and toilet is very ok and the maid service was very efficient and attentive.

  • Gastronomy
    6.0

    2 restaurants Tamadaba buffet, breakfast, lunch and dinner. Very wide range of finished dishes and extensive showcooking. Meat, fish, pasta, aufschnittheke for example whole stilts or fish, the staff carved were. Anyway salads, cheese platters, fruit and delicious desserts and ice cream. For breakfast there is also a nespresso coffee, for all, which the breakfast coffee not so tastes. Breads and cereal of any kind is offered. sparkling wine there are for breakfast also always. The juice bar includes freshly squeezed orange juice and various mixed juices (strawberries, melon, pear, apple. ) Hardly is a speisenplatte half emptied you already completed, very attentive staff. Also tables very quickly cleared and set again. We never had to wait for a table. A waiter and a waiters were very attentive, what our drink orders is concerned and with extratrinkgeld but thanks. Once we had to longer teewasser or breakfast coffee wait... Solution - nespresso All drinks except for a bottle of wine costed (-25% all inclusive discount) and a few exclusive spirits in all-inclusive. 2.Gaudi restaurant, nice à la carte menu, even in the context of all inclusive to visit. Very nice atmosphere. Two poolbars complete the gastronomic offer. You need never go hungry...

  • Service
    5.0

    Hotel staff is very friendly and tried hard. German at the reception understood and some waiters inside. English anyway. Room once (twice at privilege booking) per day brought in order. For example always floor swept, towels changed, partly sweets deposited, wet bar daily refilled (not all-inclusive included) disruption of zimmerchipcard very quickly and the technician asked several times, if everything was okay. Kids club daisy was not our lack of children requires, the participating children but seemed to be having a great time.

  • Sport & Leisure
    5.0

    Two outdoor pools would to the bathing inviting, the water temperature of 18 to 20° was too cold. There is also a children's pool, to splash around in, that was always well visited. Lovely is the spa (included with all inclusive) pool with many bubble and schwallfontänen 31 °, whirlpool, relaxation room, also hardly used, usually we were too fourth. Perhaps it is because of the fact, that normal 25 Euro per person to shell out would be. Beach chairs, umbrellas and loungeliegen are sufficiently present and the staff checked, that no beach chairs were reserved for. A private privilege area with comfortable sunbeds is also available. The disco evening starts at 20:30 with the kids disco. Very sweet, what the animators with the children. Also nice to watch and sing along. Then follow around 21:30 demonstrations for example, magic show, chinese acrobats, 3 tenors, various bands... Very varied entertainment. Until zum23 dezemberwar after the show only carelessly fake disco music, with not ausgespielten hits, not moderated, not comfortable. Ab23 dezemberspielte then a further band, the until 01:00 atmosphere and fine dance music made, which we actively used. Partly we were the last guests and had our privatband, all music requests to fulfill could do! Other activities such as archery or water aerobics were offered, but we didn't use it.

  • Hotel
    5.0

    Nice, architecturally interesting hotel on the west end of Costa Meloneras. About 370 rooms, christmas certainly good, but because of the size, never overcrowded. We had all inclusive and a very nice room on level 5. the hillside location is the front desk on level 6 of 7 floors. The large pools are on level 2 or 3 each with nice poolbars and tw cosy. Lounge chairs. The restaurants, one with buffet offering and an à-la-carte-restaurant, the, in the framework of all-inclusive could be used (for privilege-guests always available) basically very attractive, varied and tasty. Particularly the showcooking with fresh fish and steaks. Wi-fi available throughout the hotel, particularly well in the free (balcony or terrace) The guest structure was international, many spanish. Surely more than two thirds of older persons.

  • Location
    6.0

    Hotel is about 30 kilometer away from the airport, at the end of the Costa Meloneras, very quiet location. We had a rental car during the entire stay. Very pleasant for excursions on the island. The ring is on the island still not closed, so are the attractions in the west and north-west only through some very narrow, exposed and winding roads. Motorway to Mogán complete and Puerto de Mogan recommendable. As well as the Mirador balconies and then to agäthe. Several trips to value is Las Palmas with a beautiful old town (casa de colon, basilica Santa Ana) parque Santa Catalina, market hall, beach canteras, fine white sandy beach 28°am24 dezemberdas which the location is a bit of the Copacabana... The beach at the hotel is very rocky and because of the nice pools not use them. Very nice promenade to the lighthouse of Maspalomas with shopping possibilities. About 2 kilometer. subsequently the dunes of Maspalomas, absolutely worth seeing. Also much for walks in the sand used. In the small center between hotel and beach (dead end) there are nice restaurants, especially the great, the sunset bar.

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Viviane
We were pleasantly surprised.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Before you book a hotel, if you read the reviews. This had we read: unfriendly staff, cockroaches, dirt, terrible food, dark room. Etc. But there were mostly good reviews and we therefore have the adventure 12 days H10 Playa de Meloneras dared and Sylvester celebrated. And it did not sorry. The staff was super friendly. In the restaurant, at the reception or the cleaning staff. Our room was very spacious with a great view of the sea. The selection at the buffet was huge, literally choice of torture. They had some guests, the repeated plates to judge, could probably various ... restaurant visitors not decide. ☺ main thing it tasted good! Calories? Not an issue at the holiday. What the cockroaches are concerned, they were probably all holiday. Didn't see one. Thereby feel in hot countries such as gc very comfortable. We would be a met, we would have certainly not the hotel sued. Hmm, a little negative in my eyes there was. Partially long ways from the room to the restaurant, as the facility is very spacious is divided into. But on the other side again positive for those, which long (fr) essenen hüftpolster again from coaching want. Although i the fitness centre including spa in the hotel also only recommend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Frank
Absolutely recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
We stayed over christmas at this hotel and we can recommend it unreservedly! The service at the front desk was very good, polite and friendly always very helpful! The maids were also always friendly, the cleanliness of the room exemplary! We especially like to highlight the service in the restaurant, the staff was also with large crush and stress friendly, welcoming and always in a good mood! Extra wishes were always fulfilled, a really great well-oiled team! The staff is absolutely top, not as often mounted ' friendliness' as in many Hilton Hotel-and about thirty stays i certainly a clear ... judgment! The food is the, the no christmas meal was offered is here especially to be highlighted! All buffets were of a high standard and lovingly prepared! We highly fully recommend this hotel, no mass processing, very beautifully designed hotel, very well-kept area! We surely come back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Karin
Vacation for gourmets.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
View of the 'relatively' bad reviews of the hotel, we were uncertain, whether it was right to book this hotel. But we were very pleasantly surprised. Admittedly: there was for a 5 star hotel here and there flaws. But they were with good service and very good food more than made up for it. The rooms are large and all have a beautiful view. There is no room to the rear out, but before the hotel runs a little driven on road. The more expensive the room, the higher you will be accommodated. The hotel consists of 7 levels. Below ... the pool level are still room. We had a premium privilege room and were on level 6. read hotel review
  • Room
    5.0

    I would like to highlight once again the good chairs the Terrace or balcony. It was in all rooms right. Nice lawn chairs, the one in reclined position to place could, with a thick edition. Great! Our bathroom had indeed also a spackige position at the Ceiling and on our balcony was missing a piece of plaster. But we We prefer the most beautiful things and There was enough. There are no german 5 star, they would For the price with this service was not affordable.

  • Gastronomy
    6.0

    There is the hauptrestaunrant tamadada : here there are for breakfast, lunch and dinner buffet. There is also outside seating. The à-la-carte-restaurant Gaudi and the pool snach bar la choza. All three were very, very good. As a premium privilege/all-inclusive guest you can everywhere without additional payment food. No matter what. If you like to eat... Well worth it. But also the 'normal' buffet is very good. Tons of Fish, steak, much freshly prepared. Fancy dishes of high quality. A very modern, mediterranean cuisine. The menu is international. So original Baileys, Ramazzotti etc.

  • Service
    6.0

    The friendliness of the staff was not to toppen. Especially at the pool bar la choza. There was always someone at the reception who spoke german. The privilegzimmer were 2 times a day.

  • Sport & Leisure
    5.0

    No Club Hotel, but there was a sufficient sports and Entertainment. Since the november apparently more From the older guests booked (was at the whole promenade so), it was rather quiet. At the pool there were very good and very nice sunbeds And lounge furniture. Very stylish and very comfortable.

  • Hotel
    6.0

    View of the 'relatively' bad reviews of the hotel, we were uncertain, whether it was right to book this hotel. But we were very pleasantly surprised. Admittedly: there was for a 5 star hotel here and there flaws. But they were with good service and very good food more than made up for it. The rooms are large and all have a beautiful view. There is no room to the rear out, but before the hotel runs a little driven on road. The more expensive the room, the higher you will be accommodated. The hotel consists of 7 levels. Below the pool level are still room. We had a premium privilege room and were on level 6.

  • Location
    5.0

    The beach lies directly underneath the hotel, but it is very stony It was scattered on the seashore. Since the hotel has very comfortable beach chairs at the pool Also, we didn't use it. It is very quiet and is the last hotel on the Costa Meloneras. There is a shopping Center with restaurants and bars down at the beach, but Direction mapalomas it was lebhafeter. On the well lit up promenade are c. a. 20 minutes to foot.

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Petra
Absolutely recommendable, great service.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2013
Great hotel, but the service was extremely good. Due to strong rains we had to change our room, and it was everything humanly possible has been done, for us the stay as pleasant as possible. Particularly anaysa from the service staff at the buffet and Monica the breakfast were very friendly and helpful. The staff in the spa area was very friendly. Our view from the room was gorgeous and the two pools great. We really had a great stay and i would come back to this hotel anytime. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Roberto
Excellent hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Very clean and beautiful hotel with all imaginable service. read hotel review
  • Room
    6.0

    The rooms are large and for a 5 star hotel perfectly equipped. To be highlighted is the free wi-fi for the internet.

  • Gastronomy
    6.0

    The food is varied and everything at beverages and meals to offer that you could possibly think of.

  • Service
    6.0

    The staff is very friendly and regulates personal wishes immediately within the meaning of score. The room cleaning is exzellent and often for positive surprises in the creative maid service.

  • Sport & Leisure
    6.0

    This hotel is located in close proximity to a golf course and marina. It has a kids club and very good animation from early until late in the evening from young to old. The two large pool areas are very well maintained and designed for the handicapped (a pool with wasserlift ). Well visible dressed lifeguard take care of the qualitative high-quality and sufficient beach chairs and umbrellas. As found the longer manned held chairs from the lifeguard cleared and maintained! A bicycle rental is at the hotel.

  • Hotel
    6.0

    Very clean and beautiful hotel with all imaginable service.

  • Location
    5.0

    The hotel lies at the edge of Meloneras. However, it is easy to reach no matter, whether with bus, taxi or rental car (there are enough parking). Also to foot one is along the waterfront in about 20 minutes the thin of Maspalomas.

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Nina
Nice hotel with a little renovation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
Beautiful plant mostly renovated. Normal double room, the pool area and the children's playground is an urgent need for the rest of the condition to be adapted. We had half board - breakfast and dinner were always very good. Unfortunately the places outside to peak scarce. At our half board were no drinks inside. Here you have to kleingedrückte with the provider look, the hotel itself, there are different halbpensionsformen and all-inclusive Guest structure was very mixed, german, scandinavian, dutch, british mostly. read hotel review
  • Room
    3.0

    We had a double room the partly very renovation. We changed our room once, the 2. was a little better. The bath was for example at the entrance a crack in the metal. This was rusty, but a little color übergeschmiert. The optics was here less the problem, rather that the crack very sharp and i always was afraid, my daughter could hurt it. Enamel of the bathtub bailed out, fixtures were partly missing parts or they were simply not more presentable, because the coating several places was missing. Our toilet-brush were black, so, what usually know is brush itself. We have but to request a new one. Our balcony was shady and covered, the room very dark. The view was of the other balconies. There are nicer rooms in any case. Recommend room, which is not more about them, as it is very noisy.

  • Gastronomy
    5.0

    Good quality and varied offer! Food was international.

  • Service
    5.0

    The entire staff is very friendly. Everything is very clean. With the food you had to often times somewhat longer for service for coffee and drinks.

  • Sport & Leisure
    5.0

    Highlight: child services. Here in the service was' vanessa ' a dream come true for every child in the holiday! Our children felt very comfortable here and wanted always in the mini-club. Dinner also kids disco... ☺ A further fun is the water gymnastics, the entertainer here (sorry, name forgotten) provides for a lot of fun and training the funnybone! :-) The gym is small and the equipment partly in poor condition. They either didn't work at all, or, for example, the elliptical machine squeaked so loud, as you don't want all the time on it to run, to annoying. The spa is not included and the price of it is called, is not worth it, relatively unspectacular.

  • Hotel
    4.0

    Beautiful plant mostly renovated. Normal double room, the pool area and the children's playground is an urgent need for the rest of the condition to be adapted. We had half board - breakfast and dinner were always very good. Unfortunately the places outside to peak scarce. At our half board were no drinks inside. Here you have to kleingedrückte with the provider look, the hotel itself, there are different halbpensionsformen and all-inclusive Guest structure was very mixed, german, scandinavian, dutch, british mostly.

  • Location
    4.0

    You can go to the promenade to maspalomas to walk, circa 10-15 minutes this is quite good and is a pleasant walk. Alternatively runs 2 times a day a bus there and back. The hotel itself is not much around, the mall stands mostly empty. A large bottle of water in the small supermarket in the hotel for 2 euro to buy, for 1.50 euro in the supermarket in the shopping center and maspalomas for 0.55 euros ☺ In this shopping center (is directly in front of the hotel on the beach) is also a disco.

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Lisa-Maria
No 5 - star value!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Altogether the hotel corresponds to the expectations of a 5 star hotels. In particular, since we had 10 days in the hotel Costa Meloneras, Lopesan were, which only 4 stars, loses H10 in the comparison clearly. The rooms and hallways are old and musty. Restaurant and pool area are however maintained. At the time, when we were there, seemed many english to be there, which one also on the food is pretty tasty. On the positive side is available throughout the hotel free wi-fi. read hotel review
  • Room
    3.0

    Our room was despite much air the whole time slightly musty (not so much as the corridor). Also, the floor was the bath broken, but after a weight quickly repaired. Really annoying was the double bed. The consisted of two single beds pushed together, which naturally kept drifting apart. Otherwise the room was fine.

  • Gastronomy
    3.0

    The food i would as a mix of traditional elements, international changing food and english cuisine describe. Only with the breakfast, there were different types of sausages. If you're on a balanced vegetable side dish sets, is here rather wrongly at the place. Few vegetables, mostly overcooked and tasteless. In the outdoor area of the restaurant during the meal be smoked and throughout the night there were several cats.

  • Service
    5.0

    The staff is predominantly friendly and partly also something german and english.

  • Sport & Leisure
    5.0

    There are two pools. A varied with waterfall, hot tub and pool area and a pool to swim laps, the obtrusive than relax area is signposted, where children are not allowed. There are normal beach chairs and beach chairs (both fast occupied). The pool area does not appear to be that old, as the palm trees are too small, in order to donate shade.

  • Hotel
    3.0

    Altogether the hotel corresponds to the expectations of a 5 star hotels. In particular, since we had 10 days in the hotel Costa Meloneras, Lopesan were, which only 4 stars, loses H10 in the comparison clearly. The rooms and hallways are old and musty. Restaurant and pool area are however maintained. At the time, when we were there, seemed many english to be there, which one also on the food is pretty tasty. On the positive side is available throughout the hotel free wi-fi.

  • Location
    4.0

    The hotel lies at the edge of Maspalomas. To the beach of the bay while you just across the street and some steps to go, but this beach from a steinbucht. There is a beautiful beach of Maspalomas (to foot about 20 minutes) but a free shuttle service of the hotel. At the beach there was a small promenade with a few stores, restaurants and bars. Here it actually plenty of space for plenty of shops and restaurants, but the most before some years have since been abandoned, which is a shame.

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Wolfgang
Good hotel, beach and service bad!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel has a beautiful grounds, pools, and rooms. The infrastructure is very well maintained, rooms and toilets very good, but if not the very poor service in the restaurant would be... read hotel review
  • Room
    6.0

    Rooms very good, toilets also, large balcony with a great sea view

  • Gastronomy
    5.0

    Large dining room with a very good offer and variety. - if not the poor service- Dining room with about 750 seats, outside can about 70 people to sit.

  • Service
    1.0

    The room service is good, but the service in the gastronomy area is very bad, that you like a star believes, because of those 5, the hotel thinks to have. The staff is obviously not trained and overburdened with the task. It makes fun the staff at the useless because of, the it makes watching. And one must already very attention, to orders for coffee (breakfast) or drinks (wine or similar) to order. One creates it with breakfast ready to seion, without coffee. By itself is virtually no staff, it will take quite 8 to 15 minutes to one its order lot. And this lack can not only the staff are, here is the management fault!

  • Sport & Leisure
    6.0

    Great pool areas (2), the entertainment was good, but it repeats itself and after a week. The pool area was very good, enough beach chairs and umbrellas

  • Hotel
    4.0

    The hotel has a beautiful grounds, pools, and rooms. The infrastructure is very well maintained, rooms and toilets very good, but if not the very poor service in the restaurant would be...

  • Location
    2.0

    The location meleoneras is away from maspolamas and you need a car, otherwise you are bound to the hotel! The beach is sandy, but unfortunately not there, where the water starts. There are so many stones of different size, that you practically only than acrobat at calm enter. Ideal for knochenbrechen, the strandeinkaufszentrum is huge and is 80% empty. Where you can get insight into wrong planning and financial crisis. Very sad!

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Nicole
Super hotel-only positive experiences!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel has a very pleasant size. There are several buildings, on 4 floors. One can between half-board and choose all-inclusive (we had all inclusive). The pool area is very nice decorated and there is a separate relax pool for adults only. There were in the september many german, but also spanish, swiss and austrians there. read hotel review
  • Room
    4.0

    As already mentioned, our room was very clean and spacious. The closet even had a light and the air conditioning you could go on the bed off. The mini bar we could, what the water concerned, free of charge with use. Our balcony had a partial view of the ocean over the pool. The bathroom was spacious and with combination shower/tub. But the tiles and the bath a renewal necessarily. Therefore the deduction on the suns. The charwoman everything always lovingly decorated.

  • Gastronomy
    6.0

    There was a main restaurant and at midday a pool bar. The portions at the pool bar were very plentiful and you got served quickly. The all-inclusive there was a different menu than with half board. This included but always still another hors-d'oeuvre, main course and dessert, if desired. In the main restaurant one could avail oneself at the buffet avail itself. The dishes were especially in the evening delicious. More exquisite ham, shrimps in huge quantities and vopr the eyes of grilled fish and meat are standard. There are many local päla and sauces, but also salad to put together yourself and pasta. The selection of drinks is huge. For all inclusive were really many cocktails and alcoholic drinks included. These were also gladly in large amounts spent. Especially the sangria was very good. The à-la-carte restaurant Gaudi is recommended to anyone-excellent food in a great atmosphere!

  • Service
    6.0

    We were satisfied with all aspects of the service. I can not negative reviews understand. At the front desk spoke all german and was always nice and quick to help. We got locked out and prompt, there was a new card, for the room again to enter. The rooms were cleaned really well - thanks to deira! Every day there were different 'adorned' and everything spotlessly clean. At the bars and in the restaurant were all friendly and tried immediately orders ausfzunehmen and to serve drinks. The complaints of other holiday-makers i can't understand, one is eventually in holiday and some minutes to a wait for the drinks!

  • Sport & Leisure
    5.0

    The fitness centre and the welnnesbereich are in a good condition. By universe inclusive one could the spaces free of charge. Even a free massage on the pool was on a day. The disco was rather poor-only music in a larger bar area. The mini disco was meager visited. During the evening entertainment is strong pent-up demand. Some ideas were simply ridiculous and horrible bad singing. Some shows but also very good- water ballet or Flamenco-dances. The entertainment was very decent. Has anyone-who mitmacchen wanted, has gone through. The photographers have always asked, whether photos of welcome. The pool is super clean and well laid out. We have no slippery tiles found. A head wear broken, but was marked. Beach chairs and umbrellas are free of charge, especially the large couch-shells at the pool had it and impressed. In the first week there were no-you reached. In the 2. week unfortunately already ☹ the hotel has tried the whole mr and every mentioned, the only much later at the pool seemed to be its towel on the couch was.

  • Hotel
    5.0

    The hotel has a very pleasant size. There are several buildings, on 4 floors. One can between half-board and choose all-inclusive (we had all inclusive). The pool area is very nice decorated and there is a separate relax pool for adults only. There were in the september many german, but also spanish, swiss and austrians there.

  • Location
    4.0

    The airport is within an hour to reach, unless there are no other hotels were driven to, then one is faster. The hotel is on a very rocky beach. It was even with badehschuhen to slippery for swimming. The beaches of Maspalomas you could reach on foot in 20 minutes or take the shuttle-note: only runs 2 times times in the morning and 2 times in the afternoon back! For public transport links you have to Maspalomas. There are also numerous purchase possibilities, which above all the perfume was worth it!

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Christian
36 scrape in 13 nights im'premiumzimmer killed
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
I was within a year now the 3. time in this hotel - and now with security the last time. 36 roaches in the room been killed-despite repeated complaint no remedy, not a quiet night. As also helps the nice view and the good food with the 'beautiful' sit outside nothing. We never had the terrace door left open-this condition is for a so-called 5 star hotel not tolerable, and i in 45 years the canary islands have never experienced something like that. I found also shocking, that the hotel no response showed up to spray-no offer of moving rooms-nothing! read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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