Hotel Sofitel Bogota Victoria Regia(4 stars)

Carrera 13 No 85-80 View on map

Average rating

5 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.6
  • Service
    4.5
  • Location
    5.1
  • Food and Drinks
    5.5
  • Sport & entertain
    3.0
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4 reviews for this hotel sorted by travel date
Ademar
Recommended
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
Stayed on the Sofitel for professional reasons and the stay was just excellent! Very good breakfast, unbeatable location, quiet and calm property with personalized service. Recommended for business travelers! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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José Maria
Could be perfect...
  • Recommended hotel
  • Singles
  • Business trip
  • April 2013
The hotel conquest you by the small details such as opening bed at night, a small chocolate, leave the slipers near bed etc., it makes you fell like a king... read hotel review
  • Room
    6.0

    The rooms are amazing, including the simpler, they are big enought for the daily needs. The amenities offered are from Loccitane. The beds are on Sofitel standard and provides a great night of dreams.

  • Gastronomy
    6.0

    The restaurant is great, with excelent food. The breakfast is not cheap but it´s excelent, the staff in the restaurante is also fantastic! You must try!

  • Service
    2.0

    All small efforts to conquest with strucutre are in vain considereing the service: staff at front desk, reservation desk are usually rude and confused, and almost never can do anything for the guest, even if you are a Le Club Platinum Member. These are not problems that spoiled my stay, but really bother my second stay: I´ve asked a Nespresso for my room and when it was available it was a regular coffee machine with no explanation, I asked to revome because there was no space for it the the room. Welcome drink was not provided. In the last day of the stay no replacment at the minibar, amenitie kits and well organization of the room. For least, but not last, Le Club Points were not credited do to confusion as who made a reservation, and the hotel keep insisting the fare was not valid: my reservation was did by, with my company cadastre, a very expensive rate called "Le Club AH Loyalty Platinum" paid directly to the hotel. For me all good things done for part of the staff was in vain by such terrible and neglect treatment. Definetly, I don´t think this hotel deserve a Sofitel name.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel conquest you by the small details such as opening bed at night, a small chocolate, leave the slipers near bed etc., it makes you fell like a king...

  • Location
    6.0

    Sofitel and is very well located, close to restaurants, banks. Easy access to all parts you want to go.

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Thierry
Sofitel Bogota
  • Recommended hotel
  • Singles
  • Business trip
  • October 2012
The Sofitel Bogota is great, a real 5 stars. Staff were attentive and kind, location is privileged with lots of restaurants and shops nearby, breakfast was excellent. The room was spacious, clean, tidy and business friendly. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Regina
Nice and safe hotel archived
  • Recommended hotel
  • Friends
  • Other stay
  • January 2012
During my visit to Colombia, I had the chance to stay in this lovely city hotel twice. Both visits were very enjoyable. Bedroom is nicely equipped and breakfast was also very good. If you visit Bogota, this Sofitel is the place to stay. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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