Hotel Sofitel Bogota Victoria Regia(4 stars)

Carrera 13 No 85-80 View on map

Average rating

5 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.6
  • Service
    4.5
  • Location
    5.1
  • Food and Drinks
    5.5
  • Sport & entertain
    3.0
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4 hotel reviews in Englishsorted by travel date
Ademar
Recommended
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • September 2013
Stayed on the Sofitel for professional reasons and the stay was just excellent! Very good breakfast, unbeatable location, quiet and calm property with personalized service. Recommended for business travelers! Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.5
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.3
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
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José Maria
Could be perfect...
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • April 2013
The hotel conquest you by the small details such as opening bed at night, a small chocolate, leave the slipers near bed etc., it makes you fell like a king... Bewertung lesen
  • Zimmer
    6.0

    The rooms are amazing, including the simpler, they are big enought for the daily needs. The amenities offered are from Loccitane. The beds are on Sofitel standard and provides a great night of dreams.

  • Gastronomie
    6.0

    The restaurant is great, with excelent food. The breakfast is not cheap but it´s excelent, the staff in the restaurante is also fantastic! You must try!

  • Service
    2.0

    All small efforts to conquest with strucutre are in vain considereing the service: staff at front desk, reservation desk are usually rude and confused, and almost never can do anything for the guest, even if you are a Le Club Platinum Member. These are not problems that spoiled my stay, but really bother my second stay: I´ve asked a Nespresso for my room and when it was available it was a regular coffee machine with no explanation, I asked to revome because there was no space for it the the room. Welcome drink was not provided. In the last day of the stay no replacment at the minibar, amenitie kits and well organization of the room. For least, but not last, Le Club Points were not credited do to confusion as who made a reservation, and the hotel keep insisting the fare was not valid: my reservation was did by, with my company cadastre, a very expensive rate called "Le Club AH Loyalty Platinum" paid directly to the hotel. For me all good things done for part of the staff was in vain by such terrible and neglect treatment. Definetly, I don´t think this hotel deserve a Sofitel name.

  • Sport und Unterhaltung
    0
  • Hotel
    4.0

    The hotel conquest you by the small details such as opening bed at night, a small chocolate, leave the slipers near bed etc., it makes you fell like a king...

  • Lage und Umgebung
    6.0

    Sofitel and is very well located, close to restaurants, banks. Easy access to all parts you want to go.

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Thierry
Sofitel Bogota
  • Weiterempfohlen
  • Singles
  • Geschäftsreisen
  • October 2012
The Sofitel Bogota is great, a real 5 stars. Staff were attentive and kind, location is privileged with lots of restaurants and shops nearby, breakfast was excellent. The room was spacious, clean, tidy and business friendly. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.5
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Regina
Nice and safe hotel archiviert
  • Weiterempfohlen
  • Friends
  • Andere
  • January 2012
During my visit to Colombia, I had the chance to stay in this lovely city hotel twice. Both visits were very enjoyable. Bedroom is nicely equipped and breakfast was also very good. If you visit Bogota, this Sofitel is the place to stay. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    0
  • Hotel
    5.7
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.3
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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