Hotel Victoria au Lac(3 stars)

Via Generale Guisan 3 6902 Lugano-Paradiso View on map

Average rating

15 hotel reviews

    Rating by categories

  • Hotel in general
    3.8
  • Room
    3.1
  • Service
    4.6
  • Location
    3.9
  • Food and Drinks
    3.2
  • Sport & entertain
    2.5
Filters
You selected:
7 reviews for this hotel sorted by travel date
Roland
We would not book any more!
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
It is a hotel with a beautiful, old architectural style. Only the sanitary facilities should be long refurbishment. So it was in our room hardly possible at showering to is possible, without that the water it sprayed. Very unpleasant. The sauberkeitn was all right. read hotel review
  • Room
    3.0

    The room was okay, the view of the lake excellent. What's annoying, is in the evenings the noise from the restaurant including and at night the boom boom -music from the disco in the basement of the hotel.

  • Gastronomy
    2.0

    The breakfast buffet was very disappointing. dreiminuteneier were not included and had to chf 4:00 be paid separately. The bread basket with white bread, dark bread and croissants was very poor.

  • Service
    5.0

    The staff are very friendly and at the front desk all spoke German.

  • Sport & Leisure
    0
  • Hotel
    3.0

    It is a hotel with a beautiful, old architectural style. Only the sanitary facilities should be long refurbishment. So it was in our room hardly possible at showering to is possible, without that the water it sprayed. Very unpleasant. The sauberkeitn was all right.

  • Location
    3.0

    Directly on lake lugano with a great view. But it was very noisy by the busy street, where the traffic rush hour congested. Close to the town, what a made possible, in the evening on foot going out.

Close
Andrey
Victorian style experience!
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • July 2012
Very nice views of lake lugano and the Monte brè. The hotel is set in a historic building. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Thomas
Price-performance is okay, bed broken. archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2012
We were with our child (6) on ascent 2012 in the hotel Victoria in Lugano in a room with additional bed. The room was attractive large, great view on the lake, and clean (even under the bed). Wiki, television and were available and worked. The breakfast complimented a three star hotel, no massive selection, but it was all always enough available. We have one of the terraces -restaurant evening meal. Wide choice, average price, good food and speditives and friendly staff, Unfortunately in the double bed the slatted frame broken and the hotel has daily promised to get it fixed ..., which however not worked. Therefore we make a deduction in the review. If you want a simple and clean hotel at central location in Lugano-Paradiso is in the Victoria right. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Marcel
Renovierbedürftiges hotel with traffic noise archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2012
the hotel lies convenient direct on the lake however at the busy lake street. Since doors and window renovation are mind overall in the morning, the job market and in the night it smells like cigarette smoke from the hallway or from the smokers rooms. read hotel review
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Peter
Morbides, overpriced hotel right on the lake archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2011
Completely morbides, desolate equipped Hotel in a great location right on the lake. It is however everything positive said. Non-smoking rooms with subspecies nicts otin odor and primary full ashtrays (yellowed wallpaper, burn holes in the curtains and sign on the window cigarette sip from the window to throw-odd for a non-smoking room). Breakfast buffet with sparrows and a mouse, quality of the food was below ground at extortionate prices. Staff was very friendly. read hotel review
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Norbert
Comfortable hotel in a beautiful location archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2011
The hotel has a nice atmosphere, with the older construction, so you have to take it, but at the same time, the rooms and the decor not more in the newest condition. The location on the lake is very beautiful, especially the breakfast on the terrace with a view of the lake was very pleasant. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Karin
Nice hotel with story to the be comfortable archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2011
Nice older hotel with much charm brilliant atmosphere. Breakfast on the terrace with a view of the sea, room and bathroom clean and tidy. The disco the house is a classic from the eighties. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close