Hotel The Passage Samui Resort(3.5 stars)

57/6-7 M.5 , Angthong, View on map

Average rating

52 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.5
  • Service
    5.1
  • Location
    4.2
  • Food and Drinks
    4.9
  • Sport & entertain
    4.6
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21 reviews for this hotel sorted by travel date
Claudia
Live locally - evaluation.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
Optically nice, very dated resort. Room was quite nice and clean. Bad, inattentive management. read hotel review
  • Room
    5.0

    The rooms, we have/had a pool connect villa, were quite good and clean.

  • Gastronomy
    3.0

    Breakfast is/was the worst, that we have ever Thailand experienced. Cheapest retortensäfte, unattractive meats, plastic packages chemistry jam... And that in a country where it fruit in abundance are. The only thing available was, sausage, bacon, etc. it is/was obviously, that the hotel manager english origin is/was. The evening dinner in the hotel restaurant was quite good.

  • Service
    4.0

    The staff was friendly and tried hard. The evening house - keeping after three days, despite demand... A shame.

  • Sport & Leisure
    2.0

    The couches & tables at the pools are old and not well maintained, but better than the beach chairs. Here are cheapest, partly schrottreife white store plastic with zerrissenem upholstery.

  • Hotel
    3.0

    Optically nice, very dated resort. Room was quite nice and clean. Bad, inattentive management.

  • Location
    4.0

    • nice, quite maintained beach... In Thailand of course not • only two small beach restaurants nearby, otherwise nothing • the bar had around 10:00 p. m., despite striking beworbener happy hour often already close.

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Kai
Everywhere such a hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2013
We were there from the end of august to mid september guests the passage. We stayed in the simplest bungalow category superior double room. There are soaring garden cottages with direct access to pool and beach villa. The higher unterbringungskategorien are spacious and quite nice, however, bsich the question, when i am as (?). Of course every category also the price. We were with our options. Bathroom with shower, bedroom with a large double bed, sufficient large closet, air conditioning and mini bar, which one for its own provisions can use. Freshly the rooms are not more, but with the ... climate situations senescing also allesetwas faster and it disturbs i think not. Only the shower head could be converted to a decent shower head, but that is a rather narrow point of criticism. Now for the really good: nice location, nice staff, spacious Areal with a private beach and clean pools. The best of the day was always the breakfast: british, continental, asian - everything was available. Lots of fresh fruit, omelets, scrambled eggs - or fried eggs always fresh, cold cuts, and so on. The breakfast was so delicious and good, that we like and plentiful use, so that we the evening only some fresh fruit, which we on our gates bought, ate. The staff was never aufdriglichund also quite fast. If you need anything, they spoke of undsie managed remedy. Scooter we used from the hotel and it gave never problems, the shuttle service to two ortenutzten we also to our complete satisfaction. The hotel is located in a quiet area and idyllic. Dinners took host always outside and this and the restaurant tested. The best part was the restaurant ' johm Tong'. From the hotel on the right side, highly to the main street, turn right around and 15 minutes' walk to nathon. We enjoyed this walk always gladly and, above all, to the delicious food, it is important and invigorating. One comes past at smaller bars and shops, is a further restaurant very simple category and after a gap is the place to. Nice garden restaurant with tables with sea view, sand floor and leckerster thai cuisine. The boss nice and courteous. Only recommendable. In the hotel itself you can à la carte food. Also more delicious, but also expensive and sometimes but european, but sometimes also really great dishes. The restaurant is known for, and, here and there, mentioned. Positive was, that the staff the self-sufficiency not bent, and only rarely promotion has. Rather nice written references to dinner or a verantsaltung. read hotel review
  • Room
    5.0

    Functional Tv, fridge, air conditioning, safe

  • Gastronomy
    6.0

    See above Restaurant in the hotel was good We ate outside and were much on the way Breakfast superb, but now no freshly baked rolls or so expect

  • Service
    6.0

    Nice, friendly, helpful, at clarification interested We had with a post on the final bill a problem - the was remedied without much discussion

  • Sport & Leisure
    6.0

    The pool was very clean and big enough Beach is cleaned in the morning, there were sufficient pool chairs, towels are provided No animation

  • Hotel
    6.0

    We were there from the end of august to mid september guests the passage. We stayed in the simplest bungalow category superior double room. There are soaring garden cottages with direct access to pool and beach villa. The higher unterbringungskategorien are spacious and quite nice, however, bsich the question, when i am as (?). Of course every category also the price. We were with our options. Bathroom with shower, bedroom with a large double bed, sufficient large closet, air conditioning and mini bar, which one for its own provisions can use. Freshly the rooms are not more, but with the climate situations senescing also allesetwas faster and it disturbs i think not. Only the shower head could be converted to a decent shower head, but that is a rather narrow point of criticism. Now for the really good: nice location, nice staff, spacious Areal with a private beach and clean pools. The best of the day was always the breakfast: british, continental, asian - everything was available. Lots of fresh fruit, omelets, scrambled eggs - or fried eggs always fresh, cold cuts, and so on. The breakfast was so delicious and good, that we like and plentiful use, so that we the evening only some fresh fruit, which we on our gates bought, ate. The staff was never aufdriglichund also quite fast. If you need anything, they spoke of undsie managed remedy. Scooter we used from the hotel and it gave never problems, the shuttle service to two ortenutzten we also to our complete satisfaction. The hotel is located in a quiet area and idyllic. Dinners took host always outside and this and the restaurant tested. The best part was the restaurant ' johm Tong'. From the hotel on the right side, highly to the main street, turn right around and 15 minutes' walk to nathon. We enjoyed this walk always gladly and, above all, to the delicious food, it is important and invigorating. One comes past at smaller bars and shops, is a further restaurant very simple category and after a gap is the place to. Nice garden restaurant with tables with sea view, sand floor and leckerster thai cuisine. The boss nice and courteous. Only recommendable. In the hotel itself you can à la carte food. Also more delicious, but also expensive and sometimes but european, but sometimes also really great dishes. The restaurant is known for, and, here and there, mentioned. Positive was, that the staff the self-sufficiency not bent, and only rarely promotion has. Rather nice written references to dinner or a verantsaltung.

  • Location
    5.0

    10 minutes from nathon, quiet location, but since samui is not large, you can reach everything good

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Yannick
Dream hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • May 2013
Really beautiful hotel, small but sweet... On the beach you have to walk very far out to get to the sea, it has very often low tide. The restaurant is though a bit more expensive than outside, but the food tastes great. I would immediately spend another vacation there. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Claude
Pure relaxation, top hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • May 2013
The hotel is remote from the large hypes. It is perfect to relax and get some rest. The rooms are clean and stylishly furnished. The bathroom was large and always clean. In the restaurant you eat very good, i can recommend. At the bar could one on evening a drink. Barmen Roger was always nice and ready to have fun. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Ann Christin
Great modern hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
The passage is a very modern hotel. The area is rather quiet, since to the beach only 2 hotels. There is the road along a few restaurants very cheap and good, as an alternative the hotel's restaurant. In addition the hotel offers a free shuttle service to Chaweng and nathon on so in the supermarket can shop and a little shopping. However, this is not more in the evening. The design of the pool area is very nice and modern. The hotel offers no free airport shuttle in. But there are plenty of benefits or actions. For example we got ... a free cocktail and a foot massage, and a whole rabattpaket for spa treatments and excursions. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Katja
Nice hotel on the quiet west coast
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The rating is a conclusion after 3 stays in 3 years. In the first we would have probably everywhere 6 suns, now however, we could watch, as to the detriment of changes have been made. It was the complaining on a high level, only if you know, how it can be, there is deterioration to last year note. For example, there was until 2012 to each pool connect villa 2 beach chairs at the pool, in between there was plenty of room to the other. Now also in between. The bracelet as small attention at check-in there was only on ... request. Otherwise very nice hotel in a peaceful location with gorgeous sunsets. read hotel review
  • Room
    5.0

    We had a pool connect villa. Very spacious, including 2 beach chairs at the pool. Bathroom was very nice, cleanliness could be better.

  • Gastronomy
    4.0

    The rating relates only to the breakfast. The möbelanordnung in the restaurant was in all of our 3 visits each time. For the first time, 2011 it was the best, very warm decor, generous provided. At the 3. stay we had the impression, that you are on the release of a larger guests decorated, this was at the expense of the unique atmosphere, the we on our first visit we found. The buffet could have been more varied. Often we must remember, that we want coffee, you forgot us often...

  • Service
    3.0

    With the first attendance top, with the 3. visit bad (promised callbacks didn't, room cleaning could be improved)

  • Sport & Leisure
    5.0

    Different and very large, beautifully landscaped pools

  • Hotel
    5.0

    The rating is a conclusion after 3 stays in 3 years. In the first we would have probably everywhere 6 suns, now however, we could watch, as to the detriment of changes have been made. It was the complaining on a high level, only if you know, how it can be, there is deterioration to last year note. For example, there was until 2012 to each pool connect villa 2 beach chairs at the pool, in between there was plenty of room to the other. Now also in between. The bracelet as small attention at check-in there was only on request. Otherwise very nice hotel in a peaceful location with gorgeous sunsets.

  • Location
    6.0

    Quiet location. We always had a rental car, so that we, regardless of taxis, shuttle service etc. On the way were. We have therefore restaurants and shopping of the whole island use.

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Raimund
Quiet, clean and offering a clear view hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We had a garden-villa the has everything that you need. In the restaurant is the food very expensive. If you 200 meters at the beach along to the right is, is a nice bar (gg restaurant) where you very good and cheap food. At the pool bar there are 2 times per day the beverages for half the price. Best man of the hotel is mr yan (pool man). He is girl for everything, and at its work pleasure. Helpful and polite what you don't from all staff can say. All in all it was a very relaxing vacation for ... us, as we the peace and quiet search. Who however Looking for, the is in the wrong place. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Ingo
Hotel the passage samui resort
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The number is manageable so we chose this resort the rooms are clean and by the size sufficient wi-fi works good telephone must have the front desk be activated takes maximum 1 day are emphasized. Breakfast boring unimaginative gästefeindlich if you know what it on the island of fruits is, kan i not understand it every day the same stuff pineapple melon papaje after 10 days depends on sick. read hotel review
  • Room
    5.0

    Room size is sufficient for 2 people. Bathroom ok with a shower. Tv with german channels. Terrace with furniture. Mini bar. Telephone needs to be notified. Clean is it every day the staff is very polite it kept also some tip at the start per person 100 bat and you have a couple more benefits.

  • Gastronomy
    2.0

    Vergisses. The restaurant is always for a boring breakfast. Kitchen was boring no local cuisine. Go at the beach to gg better. We had a wheinachtsbüfett for 75€ the buffet was just bad all cold nothing under a warming lamp for me absolutely too expensive it is reasonable value for money in no way.

  • Service
    5.0

    Staff is very friendly. English so it is. The room cleaning service was very good at the start we have the ladies every 100 asked given and the room was always immaculate.

  • Sport & Leisure
    1.0

    Leisure facilities right 0. beach chairs too few and the cushions were mostly broken. The pool was okay. Shower okay. Although we directly at the beach there was no possibility a bit in the water something to do. No paddle boats nothing.

  • Hotel
    3.0

    The number is manageable so we chose this resort the rooms are clean and by the size sufficient wi-fi works good telephone must have the front desk be activated takes maximum 1 day are emphasized. Breakfast boring unimaginative gästefeindlich if you know what it on the island of fruits is, kan i not understand it every day the same stuff pineapple melon papaje after 10 days depends on sick.

  • Location
    3.0

    Directly at the beach the beach is at high tide very narrow the loungers, as well as the linens were mostly completely finished. Shopping in nathron with the taxi circa 10 minutes desk no in front of the hotel there is a agebcy the lady there is very helpful and the tours which you want to organise. We have in the hotel 2 once eaten the first and the last time. The food is expensive and of the quality inferior. At the beach right approximately 50 meters One comes to gg restaurant. Good prices pleasant ambience pleasant service good food. Also soderwünsche.

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Christine
Beach and location give rough deductions
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The passage has extremely attractive equipped villas. In particular the baths are great. Location is but suboptimal: at the beach there is only the north two overpriced restaurants and on the main street are south in some distance imbisshütten. Supermarket only in nathon or bangrok. Breakfast in the hotel is strongly in need of improvement. The beach is although it is very quaint and fine sandy, but over and over full of dead corals. Swimming only with shoes recommendable. Because of the wide selection of similar, but better nearby accommodation unfortunately no recommendation read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Beatrix
Peace the palmenwald
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
No hotel block, but nice laid out beach hotel. Only for those seeking tranquillity recommendable. Garden area wonderful. Superior room functional clean enough, villas was very nice spacious great bathroom small private terrace, cleaning of the rooms very good tea coffee water free good-filled mini bar- air conditioning silent in addition a ceiling fan. Pools super small pool with jacuzzi/additionally large swimming pool - clean and tidy. Beach is rather a bay and not for long beach walks. At low tide is also the swimming only limited possible. Two reasonably priced nice restaurants within walking distance. The ring road ( ... small train) around 10 minutes away on foot. With the small train quick and cheap to other beaches and seaside resorts. Staff they were extensively repaired friendly Serving staff in the restaurant and at the bar could aufmerksamersein. In short great 2 weeks for relaxing and de-energizing and when necessary with the small train or scooter on the island- read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Sandra
Top hotel! Very relaxing & nice staff.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Great hotel, especially for couples. Will had a pool villa. It was a dream. When we were there, the hotel was not very frequented. To relax simply perfect! The staff was always friendly and we got each day fresh fruit in the room. In the pool were we often all alone and the hotel & restaurant were simply a dream. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Dagmar
Beautiful attractive complex archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
A comfortable, not so big hotel. Not far from the surrounding places, the shuttle bus walking distance, far away. Friendly staff, very good cuisine. The restaurant was very clean, the food was always brilliantly prepared, appealing delicious arranged, always! Breakfast very nice and tastefully at the buffet arranged. Serving staff very friendly and accommodating, without being pushy. Housekeeping nice, very considerate. Who however in the hotel constantly loud music, disco, animation need, does not exist. In addition drives you in the surrounding places, not far away are. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Gerd
Paradise with very bad support archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Dreamlike complex, bad service. The hotel is on short time and weekenders aligned. We were every day in the restaurant asked, whether we today leave would. Nothing for individual holidayers, the passage as' base ' to use, but apart from that on the way are. The concept of the hotel is clearly so designed, that a holiday to spend, the food in the restaurant occupieth, to happy hour goes, the spa offers and excursions about the hotel bay. One does not like us, you couldn't even friendliness or hospitality. It is all about consuming and around the tips. Unfortunately, because ... the area is wonderful. read hotel review
  • Room
    2.0

    The bungalows are very nice and modern. It lacks nothing. It is however not properly cleaned, if you stay longer than 5 days remains. As is normal because of change a thorough cleaning. If one remains longer as we, you need to have a minimum -service with tips ensure.

  • Gastronomy
    2.0

    We were satisfied with the range of dishes on offer in the breakfast restaurant. There is already in the morning warm dishes in the thai style, and of course european food. The service is however very bad, you are constantly forget, it was babbled and lacks warmth.

  • Service
    1.0

    The service in the hotel is bad. The staff in the breakfast restaurant was bored and unmotivated. With tips you can get a little service and friendliness buy. That is a great shame, the hotel itself is very nice. You will as a guest fast forget, if you don't constantly when paying customer in appearance force. It is much too unfortunately, one in Thailand a pure holiday to spend. We have learned, that us little appreciation and friendliness received. Its all about the money.

  • Sport & Leisure
    2.0

    The pools are very nice, but only limited usable. The loungers at the main pool are for the guests the pool-connect villas reserved. This limits the possibilities very strongly. The ancillary pool are the loungers often already before breakfast with towels reserved. No ideal solution.

  • Hotel
    2.0

    Dreamlike complex, bad service. The hotel is on short time and weekenders aligned. We were every day in the restaurant asked, whether we today leave would. Nothing for individual holidayers, the passage as' base ' to use, but apart from that on the way are. The concept of the hotel is clearly so designed, that a holiday to spend, the food in the restaurant occupieth, to happy hour goes, the spa offers and excursions about the hotel bay. One does not like us, you couldn't even friendliness or hospitality. It is all about consuming and around the tips. Unfortunately, because the area is wonderful.

  • Location
    2.0

    Very secluded, no shopping opportunities in the area. You have to be a motor, otherwise you don't way. To Chaweng 1 hour with the scooter, to nathon 15 minutes. The beach is for swimming unsuitable, many broken and sharp corals at the beach. The sea is too shallow to swim. At the beach unfinished buildings and a lot of trash.

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Jeanette & Mario
Fantastic for couples and peace searching archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
Was thrilled by the complex in the middle of paradise with dreamlike landscape! However very isolated and without scooter is almost not at all except overpriced hotel by taxi ( Chaweng 800 Bath = 20 €) then better a small trains:-) beach fantastic but unfortunately not for swimming, however not really disturbing. To cool off or perfect. Often even all alone at the beach! Breakfast completely sufficiently! Delivery of the whole island from pizza until McDonald's and of course Thai food everything-) cocktails for 5 €of 17 to 19 happy hour! In short: rather 20 minutes with the ... scooter to undertake. As Ballermann flair in Chaweng or Lamai! If possible again next year:-) read hotel review
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    2.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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Gaby
Hotel 'no'! archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • May 2012
The hotel complex is very nicely done with the 3 pools and the garden area is thanks to the many industrious gardener very well maintained. Breakfast very good with everything that you need. In the evening little imaginative menu, but good (except for the duck, was too tough ). Service in the restaurant very bad and of the pool bar a Kathastrope. As you can and only guest fast times 15 minutes waiting until the staff finished talking. If the restaurant manager there was, it was a bit better. Ladies wanted a always overpriced hotel's own taxi service to turn ... and were always often very wundrig where you go. Rooms were very clean and beautiful. However we had 5 lizards and some ants in the room. The beach was beautiful, but the sea is for swimming unsuitable. Complex even for children and wheelchair users unsuitable. On most friendly were the gardener and the shuttle drivers. Hotel we can because of the beauty of the complex recommend it, but because of of the staff and the remote unfortunately not! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    3.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
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Rolf
The passage to the fourth and last time archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2011
after my bad experience in June 2011 with breaking into my beach villa, I really huge on my fourth stay/vacation in the passage November/December 2011 happy. As already 3 times before has the welcome very heartfelt and one has directly again as at home felt since I stay the same beach villa have referred. Safety precautions were taken from the owner the hotel as promised improved, under other with a small guardhouses at the beach, the 2 hour was occupied. From there I was once again very comfortable and safe feltas always on the first evening I went in the ... restaurant of the hotel I was more than astonished as many guests in the restaurant were the last 3 stays were hardly guests since, like always, I enjoyed my meal and a good bottle of wine and went back to the villa on next morning was my surprise even bigger, as so lots of people for breakfast were there. It was previously never the case, but it was just so and is actually good for the hotel, if not.! Since flood was, it had at the beach no choice opportunities for sun loungers. Soley before the beach villas you could sun loungers provided. It was so, that all guests in the beach villas your day spent and the peace, the previously there was so nice and the beach villas deference, was there in the first villa immediately the beachpool was a really nice family from Japan, with whom I often find myself entertained. the have also complained about the many sun loungers direct before the exit the villa to the beach. It was really a Zig Zag through the beach chairs, in order to arrive at the beach we had a very large group from Scandinavia, which does not exactly exaggerate the slightliest and in which breakfast on the beautiful terrace just 6 tables together pushed, so that all together, this is not done, this is the task of the restaurant manager to organize and plan. There are also other guests, who like to have breakfast on the terrace. Also by the pool it was not more beautiful to relax, because this group already was very loud and the hotel itself in fitting took, as well as 2 families with really infants, with baby carriage. the breakfast the infants at the shrine and quängeln, so the dream of so beautiful and quiet passage was past I have a Swiss couples learned and by this experienced, that the hotel is so a kind of 'selling off' the 20-12-11 had, on the website'Groupon' and the prices the said were respectively the Swiss couples had paid, was really a schundpreis /underprice. As I was of course everything was clear, why it many guests. It came twice before, as it in the morning rained and the terrace not to use and so was the'set' breakfast room so bang full, I 1 time with pain and misery still a spot get could and another time I had to even back to the villa to later on to hope it was no wonder, had it with so many guests not enough room. If the terrace not used is the restaurant way too small, respectively for so many guests designed and the hotel was not to 100% booked. Imagine the then, horror. I actually wanted three weeks in the passage stay, however as I one night in the restaurant fine dining and a good bottle of wine enjoyment wanted, were the 2 families with their small children as, the rumgeschriehen and the restaurant as playground used. I am then evenly again up and drove to naton what food on next morning I went to the front desk and have earlier checked out. As it was just not. Wrong did it to me for the staff, as always, very nice and accommodating was, but for me, was it simply and not at all more. I have myself after the check out still for a long time with the resort manager entertained. He was aware of the situation and the many guests in the clear and was not at all happy with this sale/situation. But the buchungsbüro in BANKOK this billigausverkauf angeleiert immediately dealt. He has formally apologised and my situation fully understood, because he stayed some of the mentioned guests something more silence by the pool the pool conect villas has requested, the pool did not appear enough was to sow out. As it was for me a bit sad farewell to the passage and the really nice and love staff, i'll miss the leftover is January, the new cook in the passage, has also already left, he has resigned as the love Aum, the already so often praised, this is very, very sad. the restaurant manager Frost has informed me, that the passage soon. Surprisingly and it is a pity that the good staff not for a long time in the passage remains, from what reasons. I am like already with the last time, to Chaweng the briza pulled, where it was on my repeated visit happy and I could the same great beach villa as in June 2011. I will December 2012 again 3 weeks vacation on Kho Samui spend and would be gladly again in the passage descended, but these conditions certainly not more. in short: if you like a full dining room, children like, noise by the pool beared and not looking for peace and quiet, is in the passage from immediately correctly waived. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    1.0
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Ramona
For a quiet summer holiday recommendable archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
A quiet and relaxing holiday. Unfortunately we only had low tide and there was no water for a swim. Otherwise you can explore a lot with the scooter alone, which was fun made. The staff was very friendly, the Communication in German is not possible. Food we were outside of the hotel, right on the beach. read hotel review
  • Room
    5.3
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Jenna
Very relaxed vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2011
the hotel lies on the north-western coast of the island Northern the port na Thon. General a very quiet area. If you walk a few minutes to the right at the beach long walk you will find three restaurants. The direct at the neighboring hotel is just crowded. A little further you will find a small, comfortable restaurant direct by the sea. Very recommendable. Every day fresh fish and just a great atmosphere. around the island there is a large main street, with the scooter easy explore can. Small tip: no choice Tours direct on the neighboring hotel in the ... event there again. The same You could book tours for at least half of the travel agents in the villages. the whole hotel area is very well maintained and the staff very freundölich. We stayed at this point almost alone in the hotel with two other couples, so it was the total relaxation! The only downside thing about this hotel is the beach. Since it is usually low tide unfortunately at this time of the year impossible baden ☹ well. On the whole a really great vacation. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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André
Nice, small, isolated-when there was a storm overstrained archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2011
PER: And beautiful plant And very nice Villas And large, well-kept pool area And for those looking to relax a perfect destination And empty beach And pure nature CONS: Very unprofessional management -No specialized staff in the restaurant Hardly selection, and no variety at breakfast No entertainment Standard room very small and no storage space Very, very out of the way with very long to shopping and restaurants (at least 20 minutes) -We had seven days rain storm and beat (the March very unusual), the hotel management was completely overstrained, unprofessional and very uncooperative. The Sitaution was very seriously. (Emergency ... power for three days and partly leaky ceilings, water up to 30 centimeter in the whole area) -Beach was absolutely useless (trash and schlammiges water), even after the storm came a little improvement, since the staff didn't keep up with clearing CONCLUSION: Whoever wanted relaxation and absolute peace and quiet in a small but high-quality area, about bad management in extreme situations not angry and no restaurants and shopping in the immediate surroundings needs, this is the place to stay. It is a hotel in a difficult situation (7 days with lasting rain storm) to assess objectively. In this situation the hotel management failed. On nice days is better, but we found it to be very remote. Since the dinner was not very good and especially not 'original Thai' was, we had to partly very long trips to external restaurants on us to take, which eventually was very nice to the money. (300-400 BA per route). read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Matthias
wonderful area archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2011
very recommendable area for peace searching tourist -a little out of the way of the larger resorts-no noises- staff very, very friendly and helpful, daily free shuttle to Chaweng and nathon, pool well suited for swimming, audience mixed-we were all around satisfied read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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