Hotel Van der Valk Airporthotel Düsseldorf(4 stars)

Am Hülserhof 57 Show map
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Average rating

5.4/6

52 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.8
  • Service
    5.8
  • Location
    4.4
  • Food and Drinks
    5.5
  • Sport & entertain
    5.1
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35 hotel reviews in Englishsorted by travel date
Romy
A dream hotel!

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
The stylishly equipped Airport Hotel offers, 194 spacious rooms and a spa with panoramic views, for relaxation, 5 facilities, free parking and a creative and experienced veranstaltungsteam, including breakfast, wi-fi, parking and spa fitness center. The entrance area is amazing, cosy leather sofas with a fireplace great, high ceilings and great lamps, one simply had to have seen, not in words. read more
  • Room
    6.0

    So we come to our dream, we had a theme suite on the 8 floor, a luxustraum on almost 70 square meters, 2 flat screen tv, blue ray players, hi area, air conditioning, electrical of rollos, free standing hot tub, shower shower, steam shower, everywhere panoramic views, seperrates toilet, 2 large wardrobes, a small walk-in closet, minibar included, tea coffee, kettle, 2 sink, infinitely towels every size, huge bed with high entrance, telephone, 4 tv remote control, desk, cupboard, glasses, shampoos, shower gel, kopfercremes, razor, toothbrush, nagelpfeile, cotton balls, shower cap and so on. Hair dryer, kosmetikspiegel lit. I am sorry if i of the whole things have forgotten something, but pictures say, more than words.

  • Gastronomy
    6.0

    A secret tip the restaurant zizou with sternehoch, we have never eaten so well as is worthwhile every cent. Everything fresh and service the top trained is, a absolute must as to eat. Food is german, american, italian and so on i believe something for everyone and if not you eat stop from the buffet drinks: beer, house wine, soft drinks included. A very elegant furnished restaurant, wonderful romantic atmosphere. Breakfast more than enough, actually everything you need, everything was fresh and almost everything was delicious. But geschmecker are different (rolls and coffee makers too few, takes a bit) it is freshly prepared or cooked (for 16,50 Euro the breakfast i expect the but also), service is as always perfect it was immediately refilled and cleared.

  • Service
    6.0

    Velen thanks to this great service team, what a nicer stay provided. Foreign languages top, friendliness top, the room cleaning was great, in case of any problems super quick help, thank you very much. The hotel offers also a spa where you spoil yourself with massages and other treatments. Room service very discreet and always reliable and fast. The hotel is very family-friendly for our stay were very many families with children present (vacation), with the food the children were allowed with in the kitchen look and cook and right kochschürzen and hats get, great! Smokers would also not to the outside association, there is a chic style cigar bar with great ventilation, hardly richend the smoke, really top, of course, since good cigars can be bought. Football come to your taste on demand is in the bar sky conference on and drinks (beer ☺ ) you get (bar actually makes only at 17:00 o'clock on ) as mentioned great service.

  • Sport & Entertainment
    5.0

    A nice fitness room with modern equipment on the top floor of the hotel (15 floor), the view is really great no matter wether you in the sauna sits or simply want to do sports, a magnificent view over Düsseldorf and surrounding area is guaranteed. I think there are 5-6 saunas, a relaxation area with about 10 couches and fireplace, 4 times footbath, showers, changing rooms, towels, bathrobe, shampoo everything is ready. Unfortunately we could the beautiful grounds terraces't use as the weather not with played, it offers but lots of space and beautiful furniture made of rattan, as well as fountains and umbrellas.

  • Hotel
    6.0

    The stylishly equipped Airport Hotel offers, 194 spacious rooms and a spa with panoramic views, for relaxation, 5 facilities, free parking and a creative and experienced veranstaltungsteam, including breakfast, wi-fi, parking and spa fitness center. The entrance area is amazing, cosy leather sofas with a fireplace great, high ceilings and great lamps, one simply had to have seen, not in words.

  • Location
    4.0

    The hotel is located a little outside of Düsseldorf, what the name suggests Airport Hotel, 4 kilometer from the airport (is located almost directly opposite), 10 kilometer of the historic part of town Düsseldorf (circa 20,00 Euro with the taxi). Next S-Bahn Stadion circa 15-20 minutes on foot. The iss dome great for concerts is right in front of the hotel approximately 500 meters on foot. Bus in front of the hotel so we were told drives as well as not at all.

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Wiktor
Very well-priced hotel close to the airport

  • 5.3 / 6

  • Recommended hotel
  • Friends
  • Business trip
  • February 2013
The hotel is very clean and you can smell the luxury in it, the rooms are spacious with comfortable beds. Be careful though, the airport is not as close as the name of the hotel suggests - car or taxi is a must as no shuttle is available. In general, very recommended hotel! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
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Maco
Wow - great hotel

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
Three days the top class in a super design hotel with great service and very friendly staff. The room was big and modernly furnished. The picture windows made possible a view of arriving and departing planes. Due to the soundproof window there was no noise rather a great feeling the look out from the 12. floor. Of the sauna- and fitness area was excellent. The windows allowed for also here beautiful views in the sauna and in the sport. The breakfast was very good and the restaurant was very delicious dishes spoil. The access to the internet there was no ... fees. The guest parking right on the hotel free of charge. We will definitely come back again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
Great hotel, friendly staff, delicious coffee

  • 5.7 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
A great thing about the hotel is his central location; 10 minutes from the airport and good 15-20 minutes to the city center from Düsseldorf. The iss dome is within sight and therefore the hotel is also for nights in events, not only the ice hockey the units at. The check in has been great and again, the staff by its friendliness! Another highlight for me the coffee out of the machines both in the conference area on the 2. floor, as even at breakfast on the ground floor: coffees and machines there are a lot of, but this tastes ... at least for me the best! More good points are the large standard room with a panorama window and a a massive bath! In short: i would gladly come again, also, or even, because my stay for the purpose of business are. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Marco
Best düsseldorf hotel

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
We were already in several düsseldorf hotels. But a better we have not found. Even the large, as the Steigenberger, Hilton etc. Couldn't keep up with that. With kind regards Marco read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Alexander
Design hotel of the first quality

  • 5.7 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
The hotel is for business in the airport since my first stay the first choice in Düsseldorf. Beside the generous space the room, the quality of the restaurant, good relaxation in the spa and gym and the friendly staff is especially in spite of the immediate proximity to airport the peace and quiet the room. Overall can only be recommended. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Sina
Absolutely great and clean hotel!

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
An excellent hotel with wonderful modern rooms, upon nothing was missing. Everything new built 2 years in the rooms a picture window with a view of the skyline. We stayed at new year's eves great cheap booked and were inspired, the neujahrsbrunch ink, delicious!. Also the spa area bowled us over with 4 different saunas, everything could be used. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Karin
All in all a great hotel

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Would book it again any time, particularly the reception area with a fireplace and a seating area very comfortable to heat read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Claudia
Exclusive comfortable hotel!

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
We had a really beautiful corner room with massive glass front. From the bed the planes taking off and landing. Absolutely beautiful! Everything very clean and exclusive. There our room on arrival not finished yet was we got at the expense of the hotel a drink after choice and also a drink voucher for later. The breakfast was amazing! Such a great and vielfäliges buffet i had not experienced yet! During dinner there are one point of criticism. Little in the plates high prices. Unfortunately:-( The iss dome Düsseldorf there is around 5 to 10 -minute walk. I should ... once again in Düsseldorf to the concert being, i will be going back just book this hotel! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Stefan
Always recommendable!

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
The airporthotel Düsseldorf heard, now, to our favorites hotel in Düsseldorf, this was our first stay in the company of children (14 & 12). They were good the room, especially the view, the bathroom (the jacuzzi, and the large shower) especially of the sauna with picture windows with a view of düsseldorf's skyline. We stayed at the 2. advent weekend, according to well visited the hotel was, still no the service in the restaurant fast and smoothly. For passengers with (larger) the airporthotel Düsseldorf really recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Nina
Great hotel

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • November 2012
We had a comfort room with 3... This was, exactly like the bathroom, very spacious, there were enough storage space for clothes and so on the hotel is very modernly equipped, the style completely stuck. The breakfast was good and there was enough, the food in the restaurant very good. The staff are very friendly. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Katja
Great hotel for business and pleasure

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2012
Very nice, new, generously designed hotel Absolutely great well maintained, huge room, exhilarating view of the airport and Düsseldorf Mainly business guests, but Van der Valk are also families welcome Really clean Two disadvantages: Light at the mirror counterproductive to put on makeup At rush hour, we had to wait an feelings eternity on the elevator, although 2 returns, but by the 15 floors they are always occupied! read more
  • Room
    6.0

    38 square meter in the standard room says it all or?

  • Gastronomy
    4.0

    Could basically be a lot better Breakfast is excellent Restaurant unimaginative. If you often there is, it becomes boring We had a meeting there, from the 2 day it is enough then also! Creativity was missing and the quality also saved in the restaurant!

  • Service
    6.0

    Super friendly and helpful

  • Sport & Entertainment
    4.0

    Gym is sparse equipped with less quality equipment, although there are still optimierungsbedarf. Sauna is available, i didn't use

  • Hotel
    6.0

    Very nice, new, generously designed hotel Absolutely great well maintained, huge room, exhilarating view of the airport and Düsseldorf Mainly business guests, but Van der Valk are also families welcome Really clean Two disadvantages: Light at the mirror counterproductive to put on makeup At rush hour, we had to wait an feelings eternity on the elevator, although 2 returns, but by the 15 floors they are always occupied!

  • Location
    5.0

    5-10 minutes from the airport 5 minutes to the next S-Bahn (unterrath ) Free parking (also covered!) Is located in the commercial area, next good restaurant 'gatto Verde' great italian restaurant, around 2 to 3 kilometers on foot or easily reachable by taxi

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Thomas
Very beautiful hotel, super convenient

  • 5.8 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
A really very nice, dutch run hotel. minutes by car from Düsseldorf airport, between a52 and a44 located and nevertheless quiet with a view of the ' silver lake'. 5 minutes to walk to the convention center 'the dome', directly next to the hotel, there is a garden center gruner markt dehner. The hotel is very tasteful furnished and has 15 floors. Training rooms there are on the ground floor and 2nd floor is a schulungsraumetage with 'workaholic-bar'. The rooms are huge and as far as I know all with a bath and barrier-free shower equipped; correspondingly large are the ... bathrooms. In some room in addition there were free standing hot tub, included filled cocktail bar the inclusive price. In the normal rooms there is a small refrigerator, in which two small bottles water free inclusive. The windows in the rooms are impressive, because it picture windows quasi over the entire surface are! All meals, from the breakfast over tagungsimbisse to the dinner buffet are excellent. For breakfast you can tea or coffee itself machines to the table to carry oneself forward, either the known types of black, latte, Latte, Cappuccino or espresso; Instruction: I have already in many hotels coffee -the drink tasted here it has the best! In short: the hotel is absolutely recommendable and it is by very nice and helpful staff on! I would gladly come again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nicolas
Wonderful and recommendable

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
The hotel is great. It is located nearby the main train station and the airport and so it was ideal for a single night, if you on the next day weiterreist. The size of the room was great and everything was totally clean. read more
  • Room
    6.0

    The room was beautiful, luxurious and dramatic modern look. There were flat screen tv, telephone, and air conditioning available. From the bathroom completely to silence. A walk-in, large shower, large bathtub, and lots of space were available. Also there was the possibility even with the help of a water digester coffee, tea or similar to make. This was rounded off with the nice view a huge picture windows.

  • Gastronomy
    5.0

    The ambience of the in-house bar was great and not crowded. The cocktail of the hotel but had a little too much alcohol in ☺.

  • Service
    6.0

    The employees at the reception was very friendly and skilled. She always had an ear to lend and one did not have not to wait, as always enough places were occupied. The rooms were super clean.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is great. It is located nearby the main train station and the airport and so it was ideal for a single night, if you on the next day weiterreist. The size of the room was great and everything was totally clean.

  • Location
    5.0

    As already mentioned are airport and the main train station easy to reach, with both bus, as well as by taxi, there the employees at the reception the connection took care of us well. If you one of the higher room, so you have a wonderful view on the ' skyine'.

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Stefan
Four star in the superior area

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2012
Our 2. stay in the Van der Valk airporthotel Düsseldorf beach (initially) under no good star. In this category you expected that everything is running smoothly, einzinster difference is often the furnishing, this is a as a guest either or not. But about the taste is not to argue. The real difference shows basically only when something goes wrong, which this time for us, unfortunately, the case was. But on the way the 'crisis management' this, for both sides unpleasant situation, masters shows the difference which a hotel mind. The criticism we had will be charged the feeling the very ... taken serious were also the, by the way very friendly and helpful lady at the reception, visibly more than just unpleasant and embarrassing was. Immediately was all into the ways led to the criticism and us as a guest satisfied. The solution found exceeded our expectations by far. These without unpleasant aftertaste or angeschleimt to be. Before our visit we had to further stays to this hotel determined, this incident was our decision will only inflame. To know that the 'crisis management' so flawlessly made for us very much. We are now looking forward to our next stay in the Van der Valk airporthotel Düsseldorf and recommend this to our colleagues, friends or relatives, actually to and with clear conscience further. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Wolfgang
Top class

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2012
We had a weekend special used for a sensational price. The house is great. The breakfast buffet unique. Here you can feel comfortable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Stefan
An appealing atmosphere with great services

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
The website underplays with the what was offered. Already with the reservation everything was immaculate and our view from the 15. floor was amazing! The dutch roots from the hotel through 'typical dutch' specialities decent noticeable. In spite of the size the atmosphere is personal and very pleasant A little drawback is the location, the connection to the public transport is, in fact, not available, without using your own car it is inconvenient but, the staff and the offered service make this absolutely way. We are looking forward to our next stay in the Van der Valk airporthotel Düsseldorf, which ... we on the day of departure homeward bound booked. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
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Silke
Great location for concerts in the ISS dome

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
We have the hotel used, because we concert at the ISS dome were. From the hotel there are only approximately 700 meters and therefore more than reachable on foot. The room (14th floor-overlooking Düsseldorf) was really big, clean, and the window huge. On the breakfast for 16 euros but we declined. We would the hotel in any case book again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
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Petra & Wolfgang
Nice but expensive

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
We have only one night spent in the hotel, as we on the next day from Düsseldorf in the vacation flew. The hotel makes a very good comfortable impression, however it was very expensive, if you consider, that In the room price no breakfast was with us and other hotels in the price range on a Swimming pool are provided with. It was good that our car two weeks free of charge in the Tiefgrage stand let could and a free shuttle to the airport could use. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
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Carsten
Beautiful new hotel close to the airport

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2012
A beautiful new hotel the rath, close to the düsseldorf airport and the iss dome. For our part, we have booked a triple room and the opened unfold sofa, with a wide of 140 centimeter was for the 3. person very good. In spite of the ausgeklappten sofas was still reasonable capacity. The price was for three persons reasonable. We went to a meeting in the iss dome and could the about 500 meters, very good deal. The breakfast with 16,- Euro per person we did not, as we in comparison the room rate as too expensive appeared. Since ... my wife not to lift drove it has the staircase until the 5 stick use. Also these is really reasonable and not a dark cave, like in other hotels. The beautiful lobby is also to mention, as well as the free parking. That is not self-evident. Friendly staff the check-in and check-out. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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