Hotel Barcelo Capella Beach Resort(4 stars)
Villas del Mar Show mapUwe
Hotel with great beach and well-kept garden area
- Recommended hotel
- Couples
- Translated
- Beach holiday
- March 2013
Large beautiful landscaped gardens and great beach. Room cleaning takes place daily, in general good cleanliness.
State of the rooms was very worn out and the bathrooms are in a bad state. Wifi is unfortunately only for a fee available. Food is good. Hunger none must suffer. Guest structure was mixed. read more
Christine
Really relaxing vacation
- Recommended hotel
- Couples
- Translated
- Beach holiday
- March 2013
Really relaxing vacation, after room change to the newer 4000. Block. First room was completely down and we constantly heard, but it worked out with some hurdles the other to get, so right with a view of the sea and a balcony.
Beach with a lot of palms right under your nose ( at most places are bathing shoes are recommended) and also with the food one only sat 20 meters away from the beach and looks on the sea - wonderful.
Book excursions with Eva at the beach, right down to run 10 minutes, take cash and who has ..., you need german, austrian, swiss and now french flags, not too big, but fly or light (often stolen or broken).
With small tips is there actually to organize everything., but friendliness there is free at any time.
Cultural programme you can take, is however on the duration boring, because always the same comes.
And lobster on the beach is not recommendable, tasted old and was there with mash on the lobster topped. In the restaurant there was always something delicious. read more
Wolfgang
In this hotel they are massive robbed!
- Hotel not recommended
- Couples
- Translated
- Proof of booking
- Beach holiday
- March 2013
We were 5 days (4 nights ) in this complex. The relatively best was the entertainment!
We were 2 times gas from the car stolen with a loss of circa 60 American Dollar$. The car on the guarded car park of the hotel!
But the worst was, that we 200 Dollar cash from the safe was stolen.
We suspect, that the security service of the hotel behind this diebststahl is. Of al we one day lunch into the room wanted, worked the castle (with chipcard) and after about 1 hour wait the hotekeigene' sicheheitsservice' with 2 man moved up. Although ... it the possibility had to the castle with a computer and usb port from the outside to open, he claimed, that he into the room on the balcony to enter to the castle from the inside to open! On this occasion, it was 10 minutes alone in the room and could the safe the 200 Dollar steal, whose loss we only on day of departure noticed, since you are in a all inclusive hotel generally without purse is traveling! The safe also has a usb port, and can therefore by the ' security ' of the hotel be opened, if a customer times its number combination forget.
The staff at reception is extremely rude. Once we had in the food plastic ones a gefrierpackung. The 'beach' is definitely not suitable for swimming and you can not more than something into the knee-deep water, but be careful from sea urchins and corals. One morning we were already at 7 o'clock by loud knocking on the door waked, with 4 facher repetition until 8 o'clock. The housemaid said, you have the statement to do to determine which room the day before were deseamed. We and other guests were shocked! At the entertainment and towel edition we were greeted by employees asked, you to to obtain the food, z, b, a sandwich, because the lady large hunger had, but apparently nothing to food got. Embarrassing!
Rather Alcatraz as capella beach in Juan dolio! Never more this hotel! read more
Flo
Great vacation
- Recommended hotel
- Couples
- Translated
- Beach holiday
- March 2013
Great relaxing holiday! Great to relax and to soak up some sun. Many destinations and entertainment!
Always room with a balcony book, a little mold in the bathroom, but hard to avoid with this climate zone! Food is very delicious and diverse ☺ hotel area is very clean and the staff good care of the maintenance of the plants and so on. There are plenty of loungers available.
Salesmen are very annoying, just ignore them. Air conditioning is very old and musty. In the sea are again and again even large stones to find, you need for snorkelling definitely bathing ... shoes, otherwise one must watch out stop! read more
Diana
Once and never again!
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- March 2013
The hotel makes on the first glance quite a comfortable impression. The park is well designed, the hotel not higher than 4 floors and the distribution of restaurants and bars very attractive.
There is guests of all ages and nationalities. read more
Rainer
Has the best days long been behind it
- Recommended hotel
- Friends
- Translated
- Beach holiday
- February 2013
1. entertainment at the beach was okay,
2. toilet at the beach and in the restaurant were s_
3. furniture in the room very dated they knew the 20 years
4. rep very unfriendly
5. head of the diving school snooty, has long time suburb everything we asked where the ' Eva ' is
We got the answer ' the i don't know, even though they only approximately 5 minutes away it is.
6. if you ' Eva ' searches at the beach to the right small lodge with german flag read more
Jürgen
Beautiful dream holiday
- Recommended hotel
- Couples
- Translated
- Beach holiday
- February 2013
We really enjoyed it and we will definitely recommend the hotel and above all return. Super. read more
Kai
Great vacation with small flaw
- Recommended hotel
- Couples
- Translated
- Beach holiday
- February 2013
You should pay 8. the one seaside with a balcony bay, since the other room not really nice and one must note that the you the bathrooms not with our standard vergleicehn but everything else an excellent hotel and perfect to relax read more
Herbert
The Barcelo capello is much better than its reputation!
- Recommended hotel
- Couples
- Translated
- Beach holiday
- February 2013
The hotel is much better as so some evaluation gives voice to this and has its four stars always deserves. Everything seems to be very clean and neat. It is constantly and everywhere cleaned, washed, swept and fair, whether at the beach, in the beautiful gardens or in the buildings. It was nice to see how much enthusiasm all employees hand in hand for their guests work, always friendly, always cooperative, always discreet and polite - always with a smile. The only that during the 6 weeks didn't bother us, were some unpleasant guests of different nations. It should, but ... no one the management responsible, but even as exemplary role (polite, friendly, low-key, right and proper dress and not already at the morning more alcohol award than one stomach. Really a great hotel - we fly again! read more
Petra
Never more schauinsland
- Hotel not recommended
- Couples
- Translated
- Beach holiday
- February 2013
Were 2008 already times there and had in house 4 a room, we are not spoiled and found it especially of the hotel forth very nice, beach and food also okay.
That is why we have again booked, but the last time there was, have the impression at all corners and ends were saved and the staff rather overstrained.
The rooms are pretty much a catastrophe, if you are not lucky in house 4 to get one, which was really stink-normal rooms are, the one in a 4 stars hotel expect can.
Only in house 2 a room completely down ... offered, which we but just denied have, as we with a balcony booked. Got one in house 3 at the top, we even sea view and big balcony had. Room very run down, bathroom was tiny and dirty, often only cold water and ants, i was not even bother me, but the air conditioning only the air in the room umgewälz and so it was under the roof stuffy hot, as in of the sauna and at night the disco went to 2a 3 hours. My husband was hopping mad, because we could not sleep any night, so no trace of relaxation. We have reported the travel agent and were even times the front desk, so that at least once after of the airconditioning look, but the only always said they send someone, but it has not getan.
If you are after the disco then finally open the balcony door wanted, because of fresh air, was somewhere trash burned and a toxic, penetrating smell was in the air, early was also a black rußfilm on the balcony, we also had any animals (mice or a type of edible dormice with buschigem tail ) in the room the the door reinspazierten and everything anknabberten, the nights were the hell. read more
Manfred
Overall great vacation
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- February 2013
Hotel consists of 4 viergeschossigen blocks,
Farther from the beach house 1.
Between this house and 2 is one of the 4 restaurants, as well as two pools with a pool bar.
Entrance and front desk about centrically the hotel, across the street from house 2, -then direction beach amphi theater with evening entertainment until 23 hours.
Shortly before the beach then main restaurant with a pool and pool bar.
Right house 3 and further restaurant and disco (11-02 hours), left house 4 and in the afternoon beach bar.
Various sports possibilities. read more
Yvonne
Barcelo capella beach & schauinsland - never again!
- Hotel not recommended
- Couples
- Translated
- Proof of booking
- Beach holiday
- January 2013
Can only recommend the stay to allow. The real nightmare in Karibik. 2 maximum three stars. Filthy and outdated. Risk of injury in the fitness and pool area. Lack of food and drinks. For hours at the front desk are. Remote and poor beach. And the 'schauinsland' absolutely unfriendly, uncooperative, cheeky. Of course you see at the end no cents again. Enclosed my repairs about the hotel and the organizer:
Facilities / state of the hotel (room and entire hotel plant)
•the furnishing of the rooms, public facilities such as elevator, toilets, restaurants, pool and so on. Is outdated and ... worn needs improvement. Although we in accordance with advice already in one of the newer rooms were, was this everything but a 4-star standard.
•rooms: when entering of the room you can tell the extreme humidity and the strange smell (probably mold), what a not fully functioning airconditioning is due. The air conditioning is not be regulated, but only on 'freezing' turn on. If you then eliminates drips the whole floor with condensation fully. The entire floor of the room is constantly damp/sweaty and extremely slippery. Thus also the blankets always damp and musty.
•bathroom: dated room decor. No vent. Brown rust stains. No wannenvorleger. Bad adjustable shower head. Mirror old and stained. Handles of towels, when the cloth take them down want.
•cleanliness the room and the floor was always dirty. Particularly the rug full of sand and dirt.
•even after we after the first night the room had changed worked in the new room the air conditioning not, the remote control did not, the safe was broken and we have successively on the repair service waited. In the new rooms had we despite threefold request until evening no towels.
•keys: we had to constantly to the front desk the key new to leave, because they at the door again and again did not work.
•public toilets: a place of horror. Ancient and not clean. In the mirror in the toilet under the main restaurant one can hardly still see so dirty and stained is this.
•pool area: apart from the the pools for the huge hotel way too small there is an increased danger of injury. The moved paving stones are very uneven, sharp and sharp. Water/puddles of time and make beautiful glide planes. In the upper pool there are various seats integrated but not color emphasized are. I was there for a swim the foot of a underwater the bench stone grazed.
•fitness centre: apology but this torture chamber belongs to the television or in the newspaper. This' a bit ' is everything but a gym like one it from a star hotel expected. Hilfee i can say! I had a fitnessversuch started. The room was tiny, dirty and dirty. With disgusting mats laid out, poorly ventilated or air conditioned. The devices are ancient and not functional-not to say perilous-but harmful to health definitely! For something like that need high fines be imposed! The elliptical machine easily jam a foot firmly in a stage not times' hulk ' could have been used. The exercise bike has a saddle the completely wrong and is firmly installed. The handles are all filthy and disgusting. An absolute disgrace! In addition to these two broken fitness equipment there is still an old bank to strains of weights.
Staff/service
•reception at the front desk you had to generally 30 to 60 minutes wait until you have concerns clarify could. It was not only us, but we could also many other guests watch the ' hours ' at the front desk 's feet into the stomach stood. And not only to check-in and check-out service was above average. At the main reception was always overcrowded chaos. With such a large area and a small reception desk no wonder!
•al we on the 31 december at the hotel sold, were in the entrance area at least three concierge of which responsible none felt our luggage to help around it up to the front desk to create. There were also like one it from lots of hotels worldwide is used no friendly smile and a drink after a long trip. Although we at 22:00 the only eincheckenden guests we were about a half hour at the front desk confessed and waited until the receptionist all documents found, and the key card has enabled. He felt completely sleepy and unprepared and unorganized.
•the cleaning staff was also to be desired. Usually the floor after cleaning still dirty/sandy. The small carpet in front of the beds totally disgusting with dirt and sand. I am in the room always with socks walking around, although i was in the summer usually 14 days barefoot move. But if the room dirty and the fußbodendreck with to bed is disgusting.
•the waiters in the restaurants/ bars seemed always overstrained: if you the restaurant entering there was no assigned seats from many other hotels this size and class knows. One had even look for a place. Often, these 10 minutes irrlauf in the restaurant in claim until you get an empty but already used table found. To then besteckreste, dirty napkins and tablecloths, dirty glasses. If you sat down and further 10 minutes waited came eventually a staff member of the table on the rapid notbedürftig improved has. Usually there were no fresh napkins and only a part of the besteckes. We often cutlery from the workspaces/counters of the staff even the boxes taken. If you something to drink ordered, you could lucky the drinks up to the end of the evening meal to get. Sometimes it but also not at all. Sometimes i am even during the meal to the pool bar and felt 10 minutes salemp around 2 drinks to eat to orders.
•the buffet was particularly for new year's and at the weekend the absolute grey. The first january, my boyfriend two hard boiled eggs breakfast. The main restaurant was because of the silvesterdinners on the following day still not cleaned up and still closed. Thus on the nebenrestaurant establishments. Here we have for breakfast neither cutlery, plates, bread or drinks found. It was like in the war. Masses of people, shouting and chaotic queue. I have at the table other guests mentioned the us then told us, that the new year's eve gala dinner much extreme to have been since you want something special to the turn of the year and is then this nightmare. Also all the other days one experienced often empty plates at the buffet not refilled or no bread anymore. And the official end of the meal times was always super on time really quick everything was cleared. So the meal times were always only with wait, stress, and gripe connected. Four star you could search in vain.
•entertainment: this sound first promising, but then as more bad than good out. Mostly are the hotel guests on the stage and assume itself the entertainment for the evening.
Beach
•for the beach should the travel offers/catalogs urgently bathing shoes are recommended. While one from the south of the dominican republic white soft sand beaches, you will find at the beach capella beach only sharp stones and the badengehen or go for a stroll, jd. Lot of scratches and cuts on your feet. We both violated and instead of the bathroom in the sea the hallway to the shower as refreshment preferred.
•although it is a private hotel beach you will be every 2 minutes again and again by annoying beach salesmen touts. No matter wether you just moves or suncream, or sleep. They are frightening close and often disturbing. Absolute no-go with a relaxing beach vacation in Karibik. Even on the Ballermann is so what now banned!
Travel agency
•all these points were for us unbearable and we could not imagine our vacation in the capella beach to finish. We are therefore on the 2 january directly on our travel agent woman Beatrice j. / Beatrice from ah and were there again quite unpleasant way surprised. We had waited until all other guests your desk had booked and attention to it as few hear a thing, that we are dissatisfied and change would. Polite i visited mrs j. told, that we gladly another hotel book. Pointed out, this immediately completely forget, has loud crying, what we for problems with the hotel could have been. We formulated statements and loud in the room and other hotel guests asked, whether you the hotel and the beach because as we 'shit' would find. We found its response entirely inappropriate and unprofessional. I then eyes held, that they are not with other guests loudly about our repairs discuss should, but it basically completely no matter what we do not like, but the we didn't like it and we transfer requests. After it had begun some of our problems to quote you but also it quickly the lost interest and then from the suit-case the schauinsland catalog and to me on the table and said to me, that we ourselves then evenly another hotel choose and in the local travel agency questions should. And then me a deadline for the return of the catalog mentioned. Honestly after this way i would have the catalog with burned. I know it from other organizers so, that it is sponsoring available alternative offer of which you as a guest then one can choose. The but only in the travel agency and a request to Germany must to experience, if the selected hotel is still available gave us a further annoying afternoon and lost day cost. All things considered, the travel guide extremely disrespectful and unprofessional us opposite behaviour. She was just a question of within a very short time as much as possible routes to sell!
All these points are everything but acceptable. And a comparatively cheaper lastminutepreis is still three times too much for this hotel, the best three stars deserved.
The move to a 5 star resort was so enormous. Between the two hotels were worlds and one wonders what this 1 star because that mind.
A german tour operator should seriously consider this hotel further to offer. For me had the furnishings and the service the standard of the hostel's/hostel. However, it compared the price-performance ratio.
Overall we were only busy to wait, repairs to and about the bad state of the hotel and the poor quality of service interruption.
Ps:my mängelschreiben to the tour operator was not read and all the aforementioned points ignored. I could only recommend. Stay away! read more
Nadine
Many beautiful and funny hours there
- Recommended hotel
- Couples
- Translated
- Beach holiday
- January 2013
We have spent our honeymoon over there and got this not regret it! You have to pay 8 in which block you is housed. On the first night we stayed in the 1000 erblöcken -that is unacceptable-,after we but friendly weighted, we have on the next day without further problem a room with a balcony and a view of the sea in the 4000. Blocks get! The food is good and diverse. The complex is very clean held, exactly like the beach, the also very well guarded! The massages of the women at the beach i can really warmly ... recommend. In general always on the price 8. when the traders. Sometimes really rascals, nevertheless all very pleasant and not intrusive! Daytrips you should Eva book, a small travel agency. Left the beach down. After about 10. minutes hang on a palm the swiss and german flag. We good excursions and just half the pay for what in the hotel on offer! The value for money was more than reasonable! If times cathedral. Republic then. But after possibility then to the airport santo domingo. From Punta Cana it is a huge lumps and with the transfer good 3.5 hour read more
Peter
Skandalhotel in the dominican republic
- Hotel not recommended
- Singles
- Translated
- Proof of booking
- Beach holiday
- January 2013
The booked room was not available, the available asked room was a scandal.
The bathroom was filthy and moldy. In the room the smell was disgusting! The travel guide of
1,2 fly a scandal and incompetent. The hotel was totally overbooked and the front desk overstrained.
The beach a bad joke!
Never more this hotel, a nightmare! read more
Alexander
Wonderful honeymoon in Karibik
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- January 2013
We (couple both 27 years) spent our 3-week honeymoon in hotelbarceló capella beach in Juan dolio, dom. Republic we were from 3 january until 24 january in Karibik and we loved it. From ' kleinenschönheitsfehlern' in the bathroom and room apart were the bathroom and the rooms spacious, well maintained and accordingly our expectations designed. It was swept daily and the towels were changed. Before the room is however to 8., that one a room the 4000. Trademark gets, because it is the newest building and thus also the cleanest. You should a room an other category nab, will be ... charged to the front desk or travel guide and complain to you a room the 4000. Trademark get.
The hotel and it's facilities were very well maintained, we were very surprised by the cleanliness, %blank% of the hotel, as well as from the right adjacent beach. Daily in the morning the whole area and the beach cleaned.
The waiters was, perhaps because of small tips, very friendly and helpful. Even with german and small parts english you could communicate enough.
Negative to mention are the many salesmen, which however out of the way will be can, by closer to to the hotel sets, because these are only allowed to check in direct sea near their articles sell. The tradesmen are but also always ready for fun and want only your money (bargaining is a must!).
We have great relaxed and would go back in Karibik travel.-) read more
Uwe
Faultless holiday with friendly people
- Recommended hotel
- Couples
- Translated
- Beach holiday
- December 2012
We had booked all inclusive. Internet 2 Dollar per hour and 10 Dollar/ day for wi-fi. Alternatively, wi-fi (24 hours/day) for the entire vacation for 20 Dollar at the beach, which the german Robert and Gaby powered. During christmas and new year were mainly french and german of all ages in the hotel. Naturally also dominicans and puerto ricans, which very friendly are, partly friendlier than the german! Of course if you complained, that the locals only speak spanish and 'we are not at all times with which conversation', should soon in the uckermark region or in the vacation in ... the black forest make! read more
Susanne
It is not too bad...
- Recommended hotel
- Couples
- Translated
- Beach holiday
- December 2012
A bit shabby, but clean, staff were friendly, but sometimes overtaxed, it was ok for 2 weeks beach holiday with a few excursions... read more
Regina
We had expected
- Recommended hotel
- Couples
- Translated
- Beach holiday
- December 2012
The vacation was good, as the weather it was great. The room had a great location only the condition was so worn. Just bad. The room staff only did the coerced. If the money for they put, was the away, only well a blanket for the night had begged are. At check-out on the final day it was then realized that on our terrace the table was missing (small plastic stools) only we not at all notice, because we do not continue on the small terrace were ( room on the ground floor) therefore, we had a massive problem and ... could the check-out initially. The clarified but then, since security forces operate furniture from the terraces to get around at night to sit. Staff in the dining room is also not the fastest. With under one waits for coffee or anything up to a half hour. Well was already annoying. Room should urgently renovated and the staff at reception friendly to the tourist and not only to the locals. The stundendamen should not the hotel complex people and everywhere on the complex hang out. The hotel beach is great, this is the reason for the recommendation. read more
Margret
Karibik according to desire!
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- December 2012
Great hotel, fantastic location!
Choice and quality was very good!
Room was very big, had good facilities, balcony and lateral sea view (block 4). read more
Claus
Dream holiday with the family
- Recommended hotel
- Families
- Translated
- Beach holiday
- December 2012
Considering where you are, in the 3. world, then the holiday was totally ok. Cleanliness was acceptable beach unbelievably beautiful, staff are very friendly but totally planned and unsystematic stop domunikanisch
All in all very great holiday. At the attached diving station we have plenty of extremely valuable tips and aid, but strong praise read more
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