Hotel The Setai(5 stars)

2001Collins Avenue, Miami Beach Show map
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Average rating

5.4/6

10 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.1
  • Location
    5.4
  • Food and Drinks
    5.8
  • Sport & entertain
    5.7
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6 hotel reviews in Englishsorted by travel date
Eva
A dream at the beach

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We were for one week in Miami and felt a hotel select which we already much good had heard - we didn't get disappointed! The hotel has a asian flair and lies directly at the beach. The rooms are very nicely decorated, although a bit small. The restaurant is excellent. The service was always perfect. We are going back! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Christine
Fine cuisine

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • November 2011
The rooms to the street are unfortunately very loud (no sound-proof windows), one should not book. The check in has been a very long time. The restaurant is really great, you should definitely eat there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Sabine
Perfect service!

  • 6.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • November 2011
The setai is a great hotel with great service. The manager of the hotel is Swiss-therefore, also among the staff many Swiss and German-very many speak German. The whole staff in the hotel was remarkably friendly and accommodating! All the furnishings were very modern and attractive! We stayed in both the restaurant in the evening-perfect! The grill by the pool lunch was delicious-here you ragged and it is often longer waiting periods! Great bar with creative cocktails! Location perfect-the Lincoln road was only a stone's throw away! South beach is also easy to reach on foot! The beach section, which ... is attached to the hotel is very nice-service was perfect! Very spacious, cozy beds, the ' beach boys' very nice things in here if you're going to the beach and a bottle of water and refreshment Gesichtsspray! All in all the hotel is definitely recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Natalia
dreamlike, again at any time!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
We arrived from the astonished! (Asian style) the environment to the smallest detail is coordinated. the inner courtyard with the great Loungsofas, I was very impressed. If there evenings lit up, it is just wonderful! read more
  • Room
    6.0

    the room was great! Beautiful bathroom, really special divided and very nicely furnished (rather dark tones and simple), what I really liked, because everything in this style is. The bed was super comfortable and the duvet nice fluffy ☺

  • Gastronomy
    6.0

    The breakfast offers something of everything. We liked everything was very good. Great it is, that the pancakes, or waffles completely fresh and still warm on the plates come... Millimeter jammi!

  • Service
    6.0

    The employees are very friendly and helpful. Everything is done promptly. our flight went only evenings at 19:00, check out in the hotel was 12:00 noon. Although we had the check out we were able to whole of the afternoon the pool area with any service without extra charge use! I thought that was great, not every hotel agree. Furthermore they gave us a hotel room available provided, where we still had to shower and move could... Even without extra charge, although the room afterwards once again cleaned had to be.

  • Sport & Entertainment
    6.0

    the pool area is wow! There are no normal sun Loungers, but right beds! I do not think even my double bed home is so great! Also here the staff as everywhere very, very friendly and attentive. Sometimes works the friendliness but a bit fake, but this is not disturbing. also the spa area is very consistent. You will nice welcome. Just a pity, the treatments are quite expensive.

  • Hotel
    6.0

    We arrived from the astonished! (Asian style) the environment to the smallest detail is coordinated. the inner courtyard with the great Loungsofas, I was very impressed. If there evenings lit up, it is just wonderful!

  • Location
    6.0

    the location is also great (near Lincoln road, ocean drive, Collins avenue, shopping center...)

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Benedikt.
Great hotel, very expensive, but well worth the money archived

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2010
Great hotel in a great location right on the beach. We were in the Art Deco building. In the high-rise it would surely be even better, but still more expensive. Quality has just a price. Whether it is always worth, like decide themselves. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Marion
Absolutely recommendable archived

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2009
Beautiful, modern hotel, great service, nice rooms with Italian espresso machine, very good massages, large breakfast buffet with delicious bread, 3 pools with different temperatures. I had had ear pain and it is immediately someone walked to the pharmacy for me. Service in all areas sensational. Nice beach club. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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