Randholee Luxury Resort(4 stars)

Heerassagala Road, Bowalawatta Road Show map
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Average rating

4.3/6

7 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.3
  • Service
    4.5
  • Location
    3.6
  • Food and Drinks
    4.3
  • Sport & entertain
    4.0
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4 hotel reviews in Englishsorted by travel date
Tom
No deluxe hotel, bagpacker may be ok

  • 3.1 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
This hotel a deluxe hotel is booked rather a modest star hotel. It was clean and the employees are nice, but it is missing at the special something. The room is alone large enough, however old furniture and very spartan. The bathroom is a nightmare, because the bathtub is wrapped like a auqrium and one must by small staircase advise anyone. One has simply a hook in the tile drilled in the washbasin, no hair dryer available!, neon tube on the mirror nagebastelt amongst others The food is average and nothing special varied. The breakfast not to eat, because you ... get the fruit from the night before and the eggs were cold! in the dining room played someone evenings on the recorder songs after, but not particulary good. The hall is just bare and unimaginative. Next to the hotel was a new complex with spa and fitness built. Already great but who plays squash or Volleyball? Is a great complex but why not rather to the hotel was invested is a mystery to me. The pool needs to be cleaned and also the pool Around the hotel there is nothing, it lies far above in the mountain of kandy. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    4.0
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Mandy & Sina
There is always surprises

  • 2.5 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • November 2011
Man faces the building and look for the entrance and afterwards the lobby. Room to desire both the cleanliness and the furnishing. the hotel there is no warmth. The Resort we could unfortunately not detected, unless that meant a small garden and a large bath tub. read more
  • Room
    1.0

    First impression was good, but then, mold and dirt on the curtains and in the closets waiterand smoke überherrschten , bathroom used. If you're lucky is the mini bar with a pizza from the previous guests filled. Hot water only on order. After complaints you can get a so-called VIP room with view to the backyard approximately 10 meters² large and a bathroom anno 1900. and then came the surprise in and around the fresh deinfizierten toilet. (See pictures) To two-time cleaning by the staff sets you prefer hands on. Much Kacki for a lot of money.

  • Gastronomy
    3.0

    a restaurant for everything and everyone. breakfast buffet little offer and the motto is first get still which. Plates and glasses are very small available. cleanliness is really small written. at least the chef cook.

  • Service
    3.0

    the service staff gives itself all trouble to be friendly in spite of the Suppression of 1000 manager. dealing with complaints in the manager does not exist, because no interest in is. They prefer it rather the guest as liar lacked storage space.

  • Sport & Entertainment
    1.0

    What not available is you can't take advantage of!

  • Hotel
    4.0

    Man faces the building and look for the entrance and afterwards the lobby. Room to desire both the cleanliness and the furnishing. the hotel there is no warmth. The Resort we could unfortunately not detected, unless that meant a small garden and a large bath tub.

  • Location
    3.0

    very hard to reach since it's in the middle of the hill. Completed by any Civilization is. by car approximately 20 to 30 minutes from the city and on foot only for heroes to reach.

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Ernst
Dream hotel on the mountain with great views

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2011
Hotel is in a great location, it's a little difficult, you should insist on a room with a city view, we had one facing the courtyard (no view) view from the pool is great. Due to the location, it is only with a car in the city to set up. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Barbara
surprising luxury in the mountains, with fantastic pool

  • 5.9 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • September 2011
The surprise after a long arrival: small design hotel in the mountains with a fantastic panorama view. Atmosphere and furnishing of the room excellent. The pool is so laid out, the feeling is created, you can swim in the Gulf. Very attentive service. International Guests. (Unfortunately, we didn't have time for Wellness-but it should be very good) a wonderful stop on a trip, at least two days as it takes that time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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