Hotel Whitcomb(3 stars)

1231 Market Street, San Francisco, CA 94103 View on map

Average rating

92 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    3.9
  • Service
    4.3
  • Location
    4.5
  • Food and Drinks
    3.8
  • Sport & entertain
    2.2
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34 hotel reviews for undefinedsorted by travel date
Thomas
Older hotel with charm
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2013
Size of the rooms sufficiently. Bathroom was a bit small. Room, bathroom, and bed sheets clean. Lobby a bit dated. read hotel review
  • Room
    4.0

    Rooms were a little small, but it is an older hotel. Bedding and linens were good. Flat screen tv in the room. Bathroom was a bit small, but clean.

  • Gastronomy
    0
  • Service
    4.0

    Staff at the reception and room service friendly and helpful. Rooms were made always tidy.

  • Sport & Leisure
    0
  • Hotel
    4.0

    Size of the rooms sufficiently. Bathroom was a bit small. Room, bathroom, and bed sheets clean. Lobby a bit dated.

  • Location
    2.0

    Good erreichbarekeit from the airport (bart metro station right in front of the hotel) To fisherman's wharf or Union Square a tram drove, also stops right in front of the hotel. Starbucks in the house. Environment frightens but from, many homeless with the corresponding side effects, after sun down ewats unpleasant.

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Kerstin
In the situation in dubious area.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2013
Unfortunately the hotel is already a bit older. The 4 elevators are constantly overcrowded. Luckily we were only in 2. floor and the stairs. The breakfast is a two class breakfast. There are different colored coupons. The better breakfast you can even get a bad scrambled eggs instead of a hard boiled egg. at the toaster eternal queues. The noise level in this area is gigantic. The rooms are ok but musty. The bathrooms are tiny. The toilet is half under the sink mounted. But we know that the rooms are very different. Others in the hotel had reported, that ... you in the bathroom dancing may. On the ground floor there is a Starbucks café. The Market Street is populated by the homeless. The 1st and the 15 in the month to get their money and then to crowds in the city. The fast food restaurants across the street from the hotel are very good. Here one makes better a large clear. There are definitely worse places in sfo, but also much better with better hotels! read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Harald
Careful rip-off!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • July 2013
The atmosphere and the furnishings was, therefore only shorthand - an outdated hotel, the age and the urgent renovierungsbedürftigkeit clearly side. Also the area is not ideal, many homeless and during our business visit someone only 2 blocks away was shot (on friday, the 12,07). Clearly disturbing but the very unprofessional acting staff-due to an it failure worked the transaction system not. We had a 3. night and on our question, us the manager of the hotel, that an extension was possible-the price but clearly higher would. He was due to the it loss but not say, the price ... we paid, that means he wanted and simply being ripped off. Our tip-just around the corner is a Holiday Inn - there is around the same price much more! read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Max
There are better hotels in san francisco
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2013
The hotel looks on the first glance very Nobel (lobby and servant), but the rooms are worn, partially sees that everything is shabby. The cleanliness of the carpets is not so great. In the hotel area are very many homeless on. The affronting us not, but a pleasant feeling we had not. Out of the tram, the right on the hotel stops and fast into the hotel. Very good transport links to the airport (bart). With tram f directly to the pier 39. bus and u-bahn directly in front of the hotel. For one night it was unbearable, despite the ... noise. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Wilfried
Central gelwegen - but that was it then already
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • April 2013
Very renovation required hotel in a central location at the marketstreet. Service is not acceptable. Breakfast was a disaster. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Christine
Older hotel with charm
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
As a part of our trip we spend two nights in this hotel. It is an older house, but nevertheless has this hotel a certain charm. The tram stops a short distance from from the hotel. Unfortunately around the hotel very a lot of homeless people, from the hotel but were always staff there, the careful, that is not to the hotel %blank%. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Manuela
For a short break ok
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
The hotel is enough for a city break. The room was reasonable and adequate. However, our window to the backyard, so we hardly daylight had. The bathroom was very small, for 2 people. Not sufficient and the shower needed 5 minutes to warm. It is cheaper. The traffic connections there is good, San Francisco is anyway very good connectivity. Biggest problem was the proximity area, the in the evenings always from homeless populated was. We were nobody touched and harassed, it was still there in the evening very unpleasant. Therefore better with the train until shortly before the hotel go. read hotel review
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Sandra
Average good city hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2012
As coach tour were, we stayed for 2 nights in this hotel. All together the hotel was reasonable. It is centrally located and you can a lot on foot or with the bus reach. The bus station is directly in front of the hotel. From there are many sights, restaurants, shops walking distance. No matter wether bus or on foot. Directly at the entrance you will find a Starbucks. Our room was very small and cramped. Also also the bathroom. Totally closely. One had almost for nothing place. The breakfast was also with the selection very limited. You quickly to ... all try. I can recommend the hotel. Not the best, but adequate. With a city break is one anyway rarely in the room. Unfortunately the room was no bigger and the breakfast better. Wi-fi was free available. The people at the reception were as well very friendly. read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Lisa
Run down hotel in poor environment archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • May 2012
We used the Hotel Whitcomb as a part of a round trip by the United States and had two nights stay. Unfortunately were our rooms already long in advance and paid for, so we checked in - apart from that we have refrained from. The building is located in the district of 'tenderloins', a bad area. Classic social focus in San Francisco. A lot of homeless people, directly in front of the hotel stop. We immediately after leaving of the hotel addressed and for charity asked-although the people nice and not on grip, but because of the large number we ... found it unpleasant. Furthermore, throughout the surrounding hotel area on the street during the day and in the evenings a very public hard drugs. There are crack pipes around and people syringes substances-we were several 'live and in color' for everyone. The Geruck of joint is always present in the air. The police is quite in this area present-is done but nothing. These facts make the Whitcomb for a vacation stay rather unsuitable. The house itself A quite impressive building with a large and representative entrance hall. Unfortunately the shine is the good old times and everything seemed old, neglected and run down; both the service during the check in, as well as the cleanliness leaves something to be desired. The rooms are badly soundproofed, there is no safe ( straight in this area a joke!), bed sheets was holey (photo!) and the bathroom a nightmare; rust, dirt and open cable. It could have been a alternative given-I would somewhere else showered. In the drain of the washbasin, the plug was missing, was the cover the toothpaste from the previous guests. This remained during our whole stay there are. Showers only went with cold water. Parking costs 40 $a day in the hotel's own garage and Wi-Fi in the rooms is free. Tram stop on the doorstep. Center is about 1 kilometer away, but are we recommend in this area not! Too dangerous-at night we even unique shots heard. Just creepy! Altogether: more than disappointing. We have San Francisco hardly can enjoy read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    3.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Robert
Easy access, area more questionable archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
The hotel once had very much elegance and charm. The facilities shows it still. The room sizes are apparently quite different. Ours was in the inside-corner but very big. From mitreisenden we heard however complaints on the tiny room. The bathroom/ toilet but was really tiny and it was missing places to put things. Everything was clean and tidy. In the area many gravel and it is not pleasant to the door to go. But tram and buses are only a a few steps away and one is fast Fort. The service the absolutely MIKRIGEM breakfast was extremely unfriendly. With ... harsh words and hand movements were the guests for certain, the staff suitable sections of the ugly breakfast area ( Union Square Room) shooed. Thus better at Starbucks next door. Weitempfehlung only, because it beautiful as these newer glass cases or wood motel read hotel review
  • Room
    4.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
Close
Sandra
Old-Fashioned hotel with unfriendly staff archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • March 2012
A very old-fashioned city hotel. From the lobby you are still impressed, if you however the rooms sees is you disappointed. The staff are not very friendly and slow. One converses with colleagues and the guests to operate. The hotel is but very centrally located. One comes everywhere close to everything. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Elisabeth & Christian
For short stay okay archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
In front of the hotel is a stop tram. The many homeless people in front of the hotel are very daunting and disturbing! Hardly selection for breakfast! Size of the room is OK. However are the rooms very badly soundproofed. Wi-Fi very expensive! read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
Close
Toni
Good hotel in a central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
Very impressive entrance hall, faster check in. Spacious designed course. Restaurant and Starbucks right on the ground floor next to the lobby. Rooms were big enough, bathroom was clean. It is a bit better hotel in a field of market street in the nevertheless quite a lot of junkies and homeless hang out. The hotel was therefore very pleasant. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Uwe
Former Ramada Plaza, altogether good!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2012
Hotel Whitcomb was formerly Ramada Plaza, and while it is directly at the Market Street convenient, it is however not really central. Nearby there are just some restaurants and shops, but until the Powell Street there are several blocks. The rooms can the impressive lobby not match, but are OK. What I didn't like so much: there are actually always homeless or junkies on the square in front of the hotel around, in particular evenings not really great is. There is a bus station nearby, with the man amongst others very convenient to the somewhat remote airport comes. Please bring ... better no rental car with, the parking rates are over 30$. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Anke
Cheap hotel, but not a good location archived
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • December 2011
The location of the hotel is still city center but the neighborhood is not so good. Many homeless and junkies loiter in front of the hotel. The front desk was quite unfriendly, no matter who you mentioned, very unusual for the United States. The rooms were okay. The furniture somewhat older and style as antiquated. The toilet was located on a small loft, very unusual. The hotel is old and therefore the tubes are on the wall. The rooms were clean, there was no coffee machine. The breakfast was sufficient and fresh fruit was offered. The staff was quite unfriendly ..., I would not go back, and the location was not. The hotel is located in the foyer is a walgreens and Starbucks. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
Close
Wolfgang
Hotel blackcomb Whitford and central three star okay archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2011
The hotel is located on the market and blackcomb Whitford road centrally located. Nearby is the metro and bus station, Fare per person two dollars. The Cabel car is about 15 minutes. Also shopping possibilities there were enough. Unfortunately the image a bit, because in front of the hotel and nearby lots of homeless people hang out. The is however in San Francisco Sunday with tram f you can go from the hotel to the station to Fisherman's Wharf. The rooms are small, but clean. Breakfast is toast, eggs and fruit as well as coffee was okay. If there are ... a lot of for breakfast, one must bring along something time. At the stop Union square market pedal boats in the tunnel from 9:00 you can o'clock buy an all day ticket. Cheaper if you with the SF urban public transportation who would like to explore. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Thomas
Super city hotel with very good accretion! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
Great hotel in amazing location! The hotel is in great condition and very good traffic connections. The room was very small, but very clean and modern. The staff and the Rezeptioin was always very attentive and tried to help for problems with the language. In front of the hotel were unfortunately again at any time Homeless, the but not pushy were. You are in 300 meters in the next tram station. All together an amazing hotel which we absolutely recommend can and will visit again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.7
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rolf
So old and musty! archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2011
The meeting point would describe the; old and receptionist room. In the lobby you think Wow, but then it started. I have seldomly in a room so disgusted! During the day we were traveling direction of the cable cars. Homeless people, awesome,... As the night and it is, I would not know. If you book this hotel was rated at a different place. We had at the hotel after a round trip from FTI us. read hotel review
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    1.3
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
  • Location
    1.5
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    2.0
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Marlen
A hotel with history archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2011
This hotel was our starting point of a tour of the USA. We had a good stay. Starbucks is right next door and on the street side opposite are favorable Diners for the typical american breakfast to find. The hotel was formerly a Rathaus, why the lobby very nice quaint and pompous looks. Exhibits from the time also to visit. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Anja&Benny
Good for short stays suitable archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2011
We have visited this hotel as part of our round trip USA. The rooms were reasonably clean, the beds were comfortable. The breakfast buffet was very poor, no eggs, potatoes, muffins and toast with jam and melons pieces there was nothing. The quality was not good, at the sliced eggs you could imagine the difference of egg yolks and proteins only. The location is good, can be visited a Starbucks, without having to leave the hotel, food and other shopping possibilities there are only a few steps away from the hotel. If you can tolerate a squeeze at the breakfast ..., we can recommend the hotel for a short stay. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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