Hotel Iberotel Makadi Saraya Resort(4.5 stars)

Madinat Makadi, Hurghada, Red Sea, Egypt. View on map

Average rating

1,926 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.7
  • Location
    5.2
  • Food and Drinks
    5.3
  • Sport & entertain
    5.5
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748 reviews for this hotel sorted by travel date
Martin
Service with a smile
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
I have never stayed in a hotel where I've felt more special. We were treated like family by all the staff and will definitely return. Spotlessly clean, large family room with aircon, lovely on site restaurants, seven bars, good entertainment. read hotel review
  • Room
    6.0

    Can't fault the room. We had a family room which had all the amenities and facilities you could wish for. Mini bar, fridge, cooker, microwave, shower, aircon, TV, verandah at poolside.

  • Gastronomy
    6.0

    All inclusive restaurants had a variety of food but did seem to cater for Eastern Europeans more than the British palate. However, the a la carte restaurants on site were great and as a Thomson's client, we were allowed to use them free of charge each night for dinner.

  • Service
    6.0

    The staff were unbelievably friendly and efficient. Best I have ever experienced. It was almost like they knew what you needed before you did. Mahmood was particularly brilliant and seemed to work 24 hours a day.

  • Sport & Leisure
    6.0

    Lots of daily activities organised by an enthusiastic and friendly animation team. Pool area was immaculately clean and the beach was private and had all the facilities you could wish for. There was a great snorkelling area close in to the beach area.

  • Hotel
    6.0

    I have never stayed in a hotel where I've felt more special. We were treated like family by all the staff and will definitely return. Spotlessly clean, large family room with aircon, lovely on site restaurants, seven bars, good entertainment.

  • Location
    6.0

    Five minutes from private beach with free drinks, snacks, towels etc. shops attached to hotel but a little expensive. Loads of excursions available. We did a half day snorkelling which was fantastic.

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Joana
Again and again in Saraya Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2014
just got back from a fantastic week here. 3 generations traveling together,(all adults), and it suited all! staff fantastic, especially in main restaurant, couldn,t fault them at all. Not the place to go if you want lots of other english guests as the hotel appears to be mainly german but don,t let this put you off. Rooms, food, cleanliness and most of all service are first class and exceed standards in most other hotels in this price bracket that I have stayed ingreat entertainment team(tito-basem-alex-julia-urgy and ibeza)doing good work with Ismail on the face all the ... time.we will return one more time this year read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Danial
Egypt 2014
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
It was a pleasure to stay on this hotel and the service and facilities were on top quality. The staff was very helpful and always smiling and friendly. The overall atmosphere was with a touch of humor. a lot of thanks for the animation team for the great time we had with all of them...see you soon read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lisa
Great holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
Our first time in Hugharda and what a holiday.....hotel was brilliant, food was superb, entertainment team were fantastic and just about everything else was just as good. Every single person in the hotel couldn't do enough for you they made us all feel at ease!!! You don't have to move as everything is brought to you at the pool side and the beach!! How anybody has a bad word to say about this hotel is beyond me...best holiday I've ever had. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Kerry
Brilliant holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
I visited this hotel previously for one week on a work trip, liked it and decided to book it for my family holiday. It lived up to my expectations. All staff were friendly and very helpful. A special mention for Hamdi Ali my house keeper as he was my friend for 2 weeks not just my room cleaner! Plenty of choice for food and always found something good to eat, however my only gripe was the change of menu in Nino's Italian A La Carte. If I'm going to an Italian Restaurant I don't want to be offered Shepherds pie ... or nuggets and chips! The staff on the beach worked very hard looking after you with drinks etc and deserve a pat on the back! Would definitely recommend this hotel to anyone and one day I shall go back myself. I would like to thank the animation team for the good work out they do in day time. A very big THANK YOU to all staff and management. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Markus
Much vacation for little money!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
The price performance ratio without, if and but just right. The staff is a warm and honest way extremely friendly and courteous. We during our stay and felt welcome. The hotel can only be warmly recommended. We are extremely relaxed and recovered returned home. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Martina
We are already looking forward to the eighth time at the Sar
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
It was our 7th time now at the Saraya, and it was a wonderful 2 week stay - we always feel like we're coming home. The entire Saraya team works hard so that guests can enjoy a completely carefree vacation; the friendliness of all the employees is worth a mention. Thanks again to all, especially the Entertainment team with Shady, we had lots of fun with them. to Anastasiya and Nicol from guest services We are already looking forward to the next vacation at the Saraya Warm regards again to the entire Saraya team. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anja
Batteries recharged in the Makadi Saraya.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Older but super clean hotel. We had a junior suite. Huge large with great walk-in shower! Very extensive all-inclusive offer... The guests were mostly russian and german guests... Many families and older people! read hotel review
  • Room
    5.0

    1a! A little dated but it was always clean!

  • Gastronomy
    6.0

    Also here there was nothing to complain about, plenty of choice of food, very good quality... Waiters are very fast and friendly!, Please also a tipps ☺

  • Service
    6.0

    Friendliness was absolutely first class! Service very exemplary!

  • Sport & Leisure
    5.0

    Extensive sports and entertainment offer for young and old, although the hotel only 50% was occupied... On the beach great service to the couch!

  • Hotel
    6.0

    Older but super clean hotel. We had a junior suite. Huge large with great walk-in shower! Very extensive all-inclusive offer... The guests were mostly russian and german guests... Many families and older people!

  • Location
    6.0

    Airport about 40 minutes drive to the Makadi Saraya! Beach about 10 minutes depending on where your room! Everything was available in the surrounding area: disco, hairdresser, shops, supermarket!

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Armin
We will definitely come back again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The rooms are all very spacious, and very clean. There was only all-inclusive and everything was included. Normally all nationalities and ages. Due to the unrest in Cairo this time were much more russians present. You feel but the unrest nothing, so pure relaxation. read hotel review
  • Room
    6.0

    The rooms are well appointed, the rooms big enough. Tv a little dated, but who wants away on holiday. Balcony and air conditioning available. Mini bar you need not use, since we with beverages plentifully provided, even on the beach. Bathroom and shower beautifully large and above all clean.

  • Gastronomy
    6.0

    In the hotel ever 2 restaurants and bars. Food and drinks very delicious. Cleanliness and hygiene excellent. Kitchen style is everything, it must be hungry, streamlined atmosphere, are all for a joke. Tips decide.

  • Service
    6.0

    The friendliness was good. Front desk and customer service spoke flawless german and the rest is very hard. You could in german so communicate, the rooms are cleaned very well. Every day other motives from towels manufactured. Medical care it is supposed to be very good, we have not yet used. Complaints are dealt with immediately.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The rooms are all very spacious, and very clean. There was only all-inclusive and everything was included. Normally all nationalities and ages. Due to the unrest in Cairo this time were much more russians present. You feel but the unrest nothing, so pure relaxation.

  • Location
    6.0

    The beach is 5 minutes walk from the hotel. In the area there was additionally four ala carts restaurants. Shopping on site are small stores, otherwise it in Hurghada.

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Dietmar & Diana
Never 4.5 stars and 95% recommendation.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
The hotel is outwardly in a good condition, However, the room and otherwise everything in the old. The bathroom in the suite where we have had, could use a remodel. The cleanliness and cleaning of the rooms left something to be desired. As we are (an experienced traveler) with 4.5 stars used to better. The 4.5 stars never deserved. We think the 95% recommendation come mainly from the several times and nothing else Egypt seen. read hotel review
  • Room
    3.0

    We had a suite with 70 square meter. Furniture was ok, the cushions but were rather dirty. The bathroom is in need of renovation and the cleaning was as good as non-existent. Towels on the floor were partly not changed.

  • Gastronomy
    2.0

    The food in the main restaurant was rather bad and carelessly displayed. The breakfast there was nothing to complain about. With the cleanliness we are used to. We had luck that we TUI travelled and therefore from 7 days, 6 days from the hotel free of charge use could. Service and food were very good. Since the spezialrestaurantsallerdings normally liable to pay the costs are, i have not in the rating liveliness somehow.

  • Service
    4.0

    The staff was very friendly. With german and english one got by everywhere. The room cleaning left a lot to be desired.

  • Sport & Leisure
    4.0

    Activities such as before 20 years. Pool ok Couches correct At the pool unfortunately only a changing room.

  • Hotel
    3.0

    The hotel is outwardly in a good condition, However, the room and otherwise everything in the old. The bathroom in the suite where we have had, could use a remodel. The cleanliness and cleaning of the rooms left something to be desired. As we are (an experienced traveler) with 4.5 stars used to better. The 4.5 stars never deserved. We think the 95% recommendation come mainly from the several times and nothing else Egypt seen.

  • Location
    3.0

    The hotel is located in the 2. number, one runs about 10 minutes to the beach. The beach is for peace seeking an impertinence. ( 80% russians) Altogether 10 hotels in Arenal, of which 3 with direct beach access. So you can imagine how it is on the beach and bustle, since each hotel a beach section has. When we were there, there were the hotels not even 50% occupied.

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Gregor
Price-performance ratio was alright.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2013
Quite a large hotel. A bit old, but clean. With all inclusive, you had everything you need. Due to the current situation, the hotel was at about 50% occupied. Mostly guests from Russia and the Ukraine, a few germans, austrians, swiss and british. read hotel review
  • Room
    5.0

    We had a family room, in which the children in a with curtains separate area slept in. There was a small crt televisions, a small mini bar, which one against payment could use and a small sitting area with table. Unfortunately, there was no kettle and hot drinks. The bathroom was very good and above all clean. The toilet seemed to be quite new.

  • Gastronomy
    4.0

    Only one main restaurant was open and ardent us not from the presentation and selection of the dishes. The food was every day the same. After one week repeats itself the programme then of course. We liked the international evening. Drinks were quickly delivered. Unfortunately, the non-smoking area outside a bit small, so we from and to the designated smoking area had to avoid. Inside it was due to the premises quite loud. High chairs for children is wooden chairs or plastic. The strandessen was very good!

  • Service
    5.0

    On the whole the staff were friendly and attentive. With german and english you definitely got along everywhere. The room boy made our children with his hand towel figures. There are actually two childcare, one from the hotel ( sunnykidsclub ) and one of TUI. TUI was closed. In sunnykidsclub were due to the guest structure was almost exclusively russian children. As the kids club also only starting from 4 years, was our daughter (almost 4) only once with a parent there. The staff was tried to the problems of the guests to get rid of. We were greeted by various bodies during our stay about 6 times asked our opinion in writing or orally. With the hot water, it seems in the afternoon basically problems, but at 30 °c outside temperature was the cold water in order

  • Sport & Leisure
    4.0

    Due to the unrest had the animation team rebuilt. One got this unfortunately noticed. Mini disco in the evening was always the highlight for our children. Thank you Shady! From the normal programme of the fakir and the belly dance/ tanoura evening. At the beach there were sports activities. Hardly anyone by the pool and if then only for sunning, so almost no animation found instead of. Generally it is for small children rather dangerous to the pools because of the very slippery tiles. We were either at the beach or in the aquapark. The couches cigarette butts unfortunately, if you are at one end, ascend would like. The showers at the beach and at the pools were well maintained and were cleaned regularly. On the beach you can easily snorkel, but you have to at the walk be careful. The pools were very cold, however, there is a heated pool. Aquapark: a must for large and small. We had a lot of fun there. The best was, that none of any slide had to wait.

  • Hotel
    5.0

    Quite a large hotel. A bit old, but clean. With all inclusive, you had everything you need. Due to the current situation, the hotel was at about 50% occupied. Mostly guests from Russia and the Ukraine, a few germans, austrians, swiss and british.

  • Location
    5.0

    Circa 25-30 minutes away from the airport. To the beach depending on the room between 5 and 10 minutes one must be between the other hotels to the beach. The Saraya is located in 2. number. The whole Areal is one owner and is next to the hotel also the aquapark. All 15-30 minutes should be a minibus drive. In the morning and in the evening there is additionally still another taf taf (open bus). At the main street there are many small shops, directly at the hotel are.

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Simone & Peter
Well recommended.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Nice medium-sized hotel area. Not far to the beach. Very well maintained. Great staff. Many russians with children but not too noisy. We had our room at the pool and if it was too loud, the staff those people quiet but certainly pointed out. Top. read hotel review
  • Room
    5.0

    Good and very clean. Were only to sleep there.

  • Gastronomy
    5.0

    Absolutely alright and clean.

  • Service
    6.0

    Staff was very courteous and friendly. No matter, whether front desk, bellmen, kitchen and waiters, cleaning and room service or gardener. Doctor in the area pharmacy not far. The shower was too cold for us was dealt with promptly. Praising We want to mention Nicole, badr, the waiters from al nakhil and the great team from the beach bar.

  • Sport & Leisure
    5.0

    At the guests number more than enough.

  • Hotel
    5.0

    Nice medium-sized hotel area. Not far to the beach. Very well maintained. Great staff. Many russians with children but not too noisy. We had our room at the pool and if it was too loud, the staff those people quiet but certainly pointed out. Top.

  • Location
    5.0

    About 30 minutes from the airport.

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Peter
We will definitely come back again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The rooms are all very spacious. The cleanliness of the hotel and the room was for us more than acceptable. Due to the unrest in Cairo this time were much more russian, which however not was disturbing. The unrest has nothing at all felt and we felt at no time at risk. We can only recommend to people Egypt again. read hotel review
  • Room
    6.0

    The rooms are all very spacious. We had booked a double room and a family room. The furniture was a bit dated but everything was clean. Very large balcony. The mini bar was always very well stocked. Air conditioning with remote control to regulate. Size and cleanliness of the toilet and bathroom were very good.

  • Gastronomy
    6.0

    Food and drinks very delicious. Cleanliness and hygiene simply guttrinkgelder decide.

  • Service
    6.0

    The friendliness of the staff was without exception positive (also without tips). Hany and sheba from the al nakhil restaurant and mr b. from the front desk are very positive. A nice experience was captain's dinner with the manager Klaus reinwand. Not to mention the very friendly staff at the customer service Nicole and anastasyia.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The rooms are all very spacious. The cleanliness of the hotel and the room was for us more than acceptable. Due to the unrest in Cairo this time were much more russian, which however not was disturbing. The unrest has nothing at all felt and we felt at no time at risk. We can only recommend to people Egypt again.

  • Location
    5.0

    Hotel highly recommended. We were after a comfortable walk after about 10-12 minutes away from the beach.

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Cornelia & Friedrich
Saraya the 21 time and again super.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The people and the country need us. This year we were in may, in august/september and now in november in our heissgeliebten Saraya. Nowhere, no matter, whether at the airport Cairo or Hurghada, or Hurghada and in the Makadi Bay are there any unrest. All people go out of their way us tourists only on the best to spoil. Bay the Saraya, and experience a dream holiday, with the desires literally read from their eyes are. Once again we had a wonderful holiday. If you have TUI booked Shall obtain from the hotel even additionally some extras taken. (for example ... spezialitätenrestaurantbesuche ) The 2 story hotel building in wonderful green and blooming gardens nestled. The whole area with all areas is spotlessly clean. There are various bars, for example the chez Fritz, the café blue, the shisha bar, the lobby bar and the pool bars, the all-inclusive are included. 4 specialty restaurants (not all-inclusive) and many small shops. You get In a small village and not in a hotel. At the entrance to the Madinat is a slide park with 46 slides. Depending upon organizer is even all-inclusive. The guest some reports before wrote, that the recommendation of 95% only the regular guests to owe is, should better time to ask why the Saraya has so many regular guests. So many repeaters, a hotel, if it in all areas best performances yields. read hotel review
  • Room
    6.0

    Very nicely furnished, large room. The bricked shower without shower curtain amazed us again and again. Hair dryer, shower gel etc. Is available. Also the safe was free and very easy to use. Our room boys have a special thanks deserves. Always very friendly and always asked, if everything was okay or if we still needed anything special.! The cleanliness was always perfect! The wonderful figures, the we every day prepared, we were very pleased.

  • Gastronomy
    5.0

    All the restaurants are excellent. The presentation of the food, the selection, the quality and the cleanliness left nothing to be desired, with the exception of meat, for which the value lie on it. The kitchen is excellent and has something to offer for every taste more than enough choice. If you just after opening the buffets at are absolute artwork. Not only for the eyes a treat, but also for the palate.

  • Service
    6.0

    The service in all areas deserves big thumbs up with honor. Attentive, fast, friendly and very cordial. At the pool and beach you to the beach chairs served. Always with a friendly, laughing face. In all restaurants the sunday Particularly to mention is the multilingual customer service. Nicole and Anastasia issues with the guests always again, if everything was in order, if you all special wishes, suggestions or complaints has. The statements of the guests are taken seriously. Everything possible is immediately translated into action. We were already in many hotels in the whole world, but a hotel where the smallest staff to the manager so care of the guests, we have never experienced something like that. The laundry 'special open' for €9 a bag we can only recommend it. In the morning before 9 hours with the boy. The evening clean and ironed.

  • Sport & Leisure
    5.0

    We didn't use it. But as already in our previous reports mentioned it is always soft animation and never pushy.

  • Hotel
    6.0

    The people and the country need us. This year we were in may, in august/september and now in november in our heissgeliebten Saraya. Nowhere, no matter, whether at the airport Cairo or Hurghada, or Hurghada and in the Makadi Bay are there any unrest. All people go out of their way us tourists only on the best to spoil. Bay the Saraya, and experience a dream holiday, with the desires literally read from their eyes are. Once again we had a wonderful holiday. If you have TUI booked Shall obtain from the hotel even additionally some extras taken. (for example spezialitätenrestaurantbesuche ) The 2 story hotel building in wonderful green and blooming gardens nestled. The whole area with all areas is spotlessly clean. There are various bars, for example the chez Fritz, the café blue, the shisha bar, the lobby bar and the pool bars, the all-inclusive are included. 4 specialty restaurants (not all-inclusive) and many small shops. You get In a small village and not in a hotel. At the entrance to the Madinat is a slide park with 46 slides. Depending upon organizer is even all-inclusive. The guest some reports before wrote, that the recommendation of 95% only the regular guests to owe is, should better time to ask why the Saraya has so many regular guests. So many repeaters, a hotel, if it in all areas best performances yields.

  • Location
    6.0

    The location is ideal. Only 30 minutes from the airport to the hotel. Between the desert and the red sea. The way to the beach is depending on the room location 5-10 minutes. Through the wonderful garden to the beach to go an enjoyment for body, spirit and soul.

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Klara
For beach/snorkeling vacation super!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The hotel has 2 pools, one of which is' quiet zone ' was. Our room was at the pool, what especially positive was, because here no entertainer and no loud music the peace didn't bother. A pool bar there was however at each pool ☺. The hotel and its grounds were very well maintained. There were several references to the contribution in protecting the environment. We had booked all inclusive, which we were very happy with it. You could eat lunch snacks and meals, as well as drinks at the pool bars or the sea, the sun to optimising. In ... the lobby bar and at the pools, as well as in the restaurant there was wi-fi. 150 megabyte the all-inclusive free of charge. There were guests in all age groups. Mostly couples and families. The predominant part of the guests were german or russian. The only absolutely negative was, that even the seller small shops in and around the hotel area very unpleasant were importunate! read hotel review
  • Room
    5.0

    Due to low utilization we despite booked double room a family room with 2 extra couches got. Here was a big visible stain on the seat of a couch. Otherwise there was the double bed, telephone, tv (5 german channels), table, closet in the hallway with free safe, balcony with table and two chairs. Bathroom with shower and toilet big enough and clean.

  • Gastronomy
    5.0

    There were enough possibilities to eat, we used however only the buffet restaurant 'al nakhil'. Here there was also enough space and a large choice of dishes. The cleanliness was nothing to complain about. Water with carbonic acid one must explicitly mention otherwise there were always still water (matter of taste). The water was always in bottles, so that the origin comprehensible was (no water from the taps beverage due to the salt and chlorkonzentration ( meerwasseraufbereitungsanlage!) Kitchen style was typical of the country with theme nights. For tips there was in every restaurant a tip box. There was the outside a designated smoking area, otherwise non-smoking. For children there was a kindergrößengerechte different self-service.

  • Service
    5.0

    All the staff were very friendly. Many could a little german or english. Only on the first day i was the service too much. A coworker came personally past to ask, if everything was to our expectations, and it took place at the day 2 calls from the front desk to the same to ask. The room cleaning was done every day and was satisfactory. Only the towels were sometimes after the change a few stains. Our drain in the shower was clogged, it was to announce at the reception to this day repaired. Top! Moreover, there was a german and russian-speaking customer service, the phone or personally be contacted could.

  • Sport & Leisure
    5.0

    We have no leisure facilities, entertainment, kids club or disco use. But there was a fitness room, free of charge to use with all-inclusive. At the pool were against towel map fresh towels to welcome. There were enough beach chairs and umbrellas (whereby the hotel with us only probably because of the previous unrest in the interior to 55% full). The pool was always staff, the everything after use again adjusted has. The pool was also in good condition. Of al leisure offer we have from our tour operator a snorkelling trip and Luxor-tour. Especially positive was, that after arrival at the airport for the shuttle to the hotel a envelope with first information and excursions been passed. On the envelope was an appointment the next day with the soups, everything again explained and us invaluable tips to country and people and behaviour and questions answered.

  • Hotel
    5.0

    The hotel has 2 pools, one of which is' quiet zone ' was. Our room was at the pool, what especially positive was, because here no entertainer and no loud music the peace didn't bother. A pool bar there was however at each pool ☺. The hotel and its grounds were very well maintained. There were several references to the contribution in protecting the environment. We had booked all inclusive, which we were very happy with it. You could eat lunch snacks and meals, as well as drinks at the pool bars or the sea, the sun to optimising. In the lobby bar and at the pools, as well as in the restaurant there was wi-fi. 150 megabyte the all-inclusive free of charge. There were guests in all age groups. Mostly couples and families. The predominant part of the guests were german or russian. The only absolutely negative was, that even the seller small shops in and around the hotel area very unpleasant were importunate!

  • Location
    6.0

    The hotel is about 35 kilometer from Hurghada/airport. The hotel is with many other hotels in a large area 'Madinat Makadi' summarized. wi The beach is through the area easy to reach (about 500 meters, depending on the location). The resort has a large well maintained water/slides park 'Makadi water world ', the highly recommended is. For children there are many great water games and slides. For adults numerous slides. Admission for all inclusive free, drinks and snacks are included. We didn't use, but there were transfers from the hotel to Hurghada (circa 6 Euro per ride). About our travel agency we could excursions to book. The Dolphin house snorkeling tour is recommended. R didn't shopping, no night life. Therefore no statement. For beach tourists nothing to complain about.

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Hans
Excellent service with well feeling character.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
The somewhat older hotel impresses with its spacious layout and the beautiful buildings in the maurischen style. We had booked all inclusive and were with the value extremely pleased. In the first days we were almost alone, then after nightfall many russian guests, which but generally not negative noticeable. Obviously the guest structure is rather high, on the general well-being development. read hotel review
  • Room
    6.0

    We were given a suite, which in size can hardly beat. The daily cleaning was perfect and we enjoyed the nice soft toys, which our boy with much love things were.

  • Gastronomy
    5.0

    The quality of the food was for the local standards, there was enough. A bit more variety would certainly to be. At the theme evenings was the clothes of the staff and quite attractive, from the selection of the food was not a big difference to see. The offered cocktails were not good straight and always much too sweet.

  • Service
    6.0

    The exceptionally good service in many evaluations already praised and we cannot wholeheartedly support. Never we were in our holiday so the staff pampered. Smaller complaints were fully and quickly and the staff already knew after two days our preferences!

  • Sport & Leisure
    4.0

    The offer of the daily entertainment was very plentiful, but we hardly benefited. The evening entertainment left however much to be desired. A visit to other hotel left us each stay there, because there is much more attractive artists dedicated were.

  • Hotel
    6.0

    The somewhat older hotel impresses with its spacious layout and the beautiful buildings in the maurischen style. We had booked all inclusive and were with the value extremely pleased. In the first days we were almost alone, then after nightfall many russian guests, which but generally not negative noticeable. Obviously the guest structure is rather high, on the general well-being development.

  • Location
    6.0

    The somewhat older hotel plant lies in the middle of large Makadi-resorts, which ten include. The way to the beach was about 400 meters and is by other hotels, as the walk was very interesting.

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Oliver
Not good for the current structure
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The hotel is totally overrated. Us is completely incomprehensible, as the very good evaluations come. The hotel is very extensive. Due to the situation in the country was the occupancy rate is very small. But due to the lack of european guests mostly arab guests were present. This fact has to be a significant deterioration of services contributed. Furthermore, the mentality of these guests to a reduction of erholungswertes. Of rest and relaxation could be no question. The hotel is past it, the cleanliness lwar partly inadequate. The food in the main restaurant was really bad. Little selection, bad quality ... and the taste was partially unpalatable. We were already six times in Egypt, the food in this restaurant was the worst. Thank god we had a chance, in the theme restaurants food (booking through TUI) here the food was generally good. We therefore assume, that due to the poor occupancy on food was saved. The staff was up to a few exceptions a listless impression. With the breakfast one had to partly attention beg, in order a coffee too gotten. The service at the pool bar was very good, however: thank you for that. read hotel review
  • Room
    2.0

    We had booked a family room and due to the lack of occupancy a upgrade to a suite received. The room was worn, the cleanliness was poor. The toilet was inside completely rusty (looked very comfortable).

  • Gastronomy
    2.0

    The main restaurant was really bad. The breakfast basically nothing was missing, but you an omelet 10 minutes to wait, because the chef the peace way and the arabic-speaking guests preferential treatment. The dinner was usually inedible, bad from the quality and selection. The tables were not properly cleaned and cleared. The atmosphere was horrible; constantly by locals each time or loud discussions. Bad for everyone, the staff blew into the same horn. Because we have TUI had booked, we could the theme restaurants free of charge. Especially the oriental restaurant was very good. The quality of the meals was i. a. Good. Since the spezialrestaurantsallerdings normally liable to pay the costs are, i have not in the rating liveliness somehow.

  • Service
    2.0

    The staff was i. a. Dull and inattentive. The arabian guests usually treated preferentially

  • Sport & Leisure
    2.0

    The so-called quiescent pool was regularly by noisy and screaming local restaurant. At the main pool you could not bear. Treat the staff had already, at noon the couches loudly umzuräumen. Peace and relaxation was impossible.

  • Hotel
    3.0

    The hotel is totally overrated. Us is completely incomprehensible, as the very good evaluations come. The hotel is very extensive. Due to the situation in the country was the occupancy rate is very small. But due to the lack of european guests mostly arab guests were present. This fact has to be a significant deterioration of services contributed. Furthermore, the mentality of these guests to a reduction of erholungswertes. Of rest and relaxation could be no question. The hotel is past it, the cleanliness lwar partly inadequate. The food in the main restaurant was really bad. Little selection, bad quality and the taste was partially unpalatable. We were already six times in Egypt, the food in this restaurant was the worst. Thank god we had a chance, in the theme restaurants food (booking through TUI) here the food was generally good. We therefore assume, that due to the poor occupancy on food was saved. The staff was up to a few exceptions a listless impression. With the breakfast one had to partly attention beg, in order a coffee too gotten. The service at the pool bar was very good, however: thank you for that.

  • Location
    4.0

    The location is enough one wrote. On the place we found, as describe it was. For us it was okay.

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Herbert
Saraya Resort Makadi Bay
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Great hotel, very friendly staff and overall very well-kept grounds. In the Saraya Resort, hospitality is of utmost importance. The Saraya Resort can be highly recommended. We will definitely book the Saraya Resort once again for our next holiday in Egypt. Thanks to Anastasia and Nicole... The place markadi bay quiet and well-kept is situated on about 4 kilometer küstenlänge on the flat Sloping sandy beach to the south of Hurghada, excellent diving and snorkeling opportunities. Herbert, Maria read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Marcel
Great facility, always again with great pleasure!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
Nice hotel, was not fully booked at the time of our trip. There could have been more selection to eat and some of the food could have been warmer, but I think if the hotel was booked, this would have been the case, because one restaurant was closed. Very good knowledge of German at the reception, check-in & check-out were very good. Nice water park, we were able to use it, there was very little going on with an average of 20-30 guests, shuttle bus every 30 minutes from the hotel. An excursion tip for German speaking guests is (www. ... Possibility to swim with dolphins. de) great trip. It was about 700 meters to the beach through another very beautiful hotel facility, beach was clean and a small reef with many colorful fish. It was great, recommend the hotel 100%, did not notice anything of the unrest, were in Hurghada twice, also very peaceful there. Also a thank you to LMX-Touristik for this beautiful holiday without problems and the friendly personnel at home and on site.-) read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Michael
Our family vacation in makadi beach/ sarayah
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
We were for the first time in egypt and were initially a little sceptical because of the unrest, etc. The resort had the first day a very good and clean impression on us. Especially the many plants were greeted by many staff well maintained. The family room was big enough and well equipped. It was cleaned every day and the bed was daily a new animal from towels folded set up, really a great idea ☺ read hotel review
  • Room
    5.0

    Our family room was well equipped and it was cleaned every day. A shame that only a curtain between the double bed on the beds and no door available.

  • Gastronomy
    5.0

    The food had no stars - level but it was still okay, rich and varied. Since we gladly in better restaurants and are spoiled can i here no 6 give it. The staff is very friendly, the restaurant was clean. Very beautifully is also the beach restaurant located directly at the beach, but here you should reserve in advance.

  • Service
    6.0

    What should i say, the friendliness of the staff was just great! Especially in the gastronomy we were daily very friendly service. Our requests were always fulfilled and on the birthday of our son was even a cake baked, the table with flowers and the staff did the music and sheba danced ☺

  • Sport & Leisure
    6.0

    Daily great sport, kids club, kids disco, bingo evenings etc. The pools were very nice and were cleaned every day. Beach chairs, umbrellas, towels were available.

  • Hotel
    6.0

    We were for the first time in egypt and were initially a little sceptical because of the unrest, etc. The resort had the first day a very good and clean impression on us. Especially the many plants were greeted by many staff well maintained. The family room was big enough and well equipped. It was cleaned every day and the bed was daily a new animal from towels folded set up, really a great idea ☺

  • Location
    6.0

    The hotel is located in a really very large resort, with many other hotels, shops, restaurants and shopping. The beach was about 800 meters away and easily accessible. By bus you could daily in the nearby aquapark with many cool slides arrive, our two children (6 and 12) were really loved it. The beach is very beautiful and as we had booked universe inclusive we could the whole time drink delicious cocktails, ice cream and lunch and warm food. All inclusive i can only recommend to everyone!

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