Hotel Swissotel Berlin(5 stars)

Augsburger Strasse 44 10789 Berlin Show map

Average rating

234 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.3
  • Service
    5.8
  • Location
    5.8
  • Food and Drinks
    5.4
  • Sport & entertain
    4.4
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176 hotel reviews in Englishsorted by travel date
Markus
Great hotel, excellent service and great location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
Completely pleasant stay! Great hotel in the best location with very friendly and competent staff! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Frank
For short business trip ok
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • January 2013
For a short business trip good. Sauna to relax available, aufpreispflichtiges express wi-fi, breakfast in quality and selection ok-for a 'Swissotel' you could a schümlikaffee be, instead there were lukewarm 0/8/15 coffee. In other five stars houses one is used, if a page outside the front door is the taxitüre stopped get or at least a taxi is called, if one is needed. In this respect, bad front desk. The check in and check out whereas excellent. Early check in and late check out were absolutely no problem. For our reason for the trip liked it, next time Berlin but ... i think more direction ritz or Hyatt. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nadine
Pure luxury!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2013
The hotel is really just a dream. One felt from the first minute in a star hotel is. Especially good we liked the one weekend until 12 hours breakfast and one on sundays only at 16 o'clock check must! And not to forget the nespresso machine also the room! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
Berlin - then only Swissotel...
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Great hotel, everything is great here... read more
  • Room
    6.0

    Room was large enough and everything was available, liked a great deal the relatively large wandsafe and the tv-program... Sky-sf 1+2... Everything perfect...

  • Gastronomy
    6.0

    Breakfast was very good, so begins the new day well...

  • Service
    6.0

    Very good service, the staff was very attentive and always friendly...

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Great hotel, everything is great here...

  • Location
    6.0

    Directly on the Kurfürstendamm, what else could you want...

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Maria
Super city hotel, good location, friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
+ fantastic beds + super -friendly staff + perfect location - queue before breakfast = in bolted in the foyer is possible and wait, until other guests go, so that you get a seat is not a 5 star hotel - the staff were although it is very friendly, but for breakfast somewhat slow; orders (scrambled eggs, waffles, salt, more milk...) Lasted quite a long time and were forgotten; also took it (despite long queues) rather long, until the tables were cleaned read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Inka
Perfect trained staff
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
The staff's hospitality is especially to be highlighted, as well as the cleanliness in all areas. As a lone traveler women we have no so beautiful room (for example only a chair at the table) received. The sauna consists of 3 beach chairs-no locker room only one toilet. We have 3 times a attempt-but it was always too crowded. No pool-unfortunately For a city break but nevertheless a very nice hotel read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Toni
Great city hotel in best location, without garden
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Very centrally located, good starting point To all attractions, great hotel Unfortunately without outside, great breakfast, Parking in its own underground car park, price circa 18 Euro A night read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Andy
Wonderful front
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Inside nothing special especially in standard room with backyard view and sometimes we have to wait in queue for breakfast. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jutta
Nice hotel - very centrally located
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • December 2012
The swissotel is a great for a city break. The centrally located on the corner to Kurfürstendamm is, are shops particularly the kadewe -, restaurants and also theatre and cabaret easily reached on foot(theatre the west and musicals, 2 comedy, cabaret in the Europa Center). With u -, S-Bahn and buses you can reach but also very good Potsdamer Platz, the Alexanderplatz with tv-tower, the Friedrichstraße with Friedrichstadt Palace and unter den linden with government district and gendarmenmarkt. The Swiss-hotel was businesslike and modern decor, the room to the inner courtyard very quiet, the early Stücksraum at the weekend a ... bit too small, however with a great view on the Ku'damm. The staff are very friendly and helpful. For a city break the hotel is fully recommendable! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Sylvia
Great hotel with a great location and good service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
A great hotel for a city trip to Berlin. Fully recommendable! Great location - simply top! The Ku'damm is just around the corner with its many shopping possibilities. Also the subway. To the train station zoo you get on foot in about 10 minutes. Breakfast was excellent with a view of the Ku'damm. Our room number 7033 had the same view - simply nicer. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Klaus
Brilliant atmosphere, light drawbacks with the room
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
We stayed for three nights in this hotel in Berlin for a three day long city break. The hotel is in a perfect location as a starting point. The facilities, the atmosphere and the service were of the highest standard - we know many 5 stars hotels and were rarely so thrilled. In reading the reviews i noticed, that mostly only things like the offer for breakfast and so on assessed. For me crucial is however amongst others the wellbeing atmosphere in the room, because there one spends in the end, most of the stay. A quiet room for an ... undisturbed sleep is for me always the most important criterion. Unfortunately is here exactly this hotel a bit. The sound-absorption to the next room proved to be insufficient. In our case was heard or one felt every step of our neighbors from the neighbouring room. It was for me a undisturbed sleep only after 1 at night possible. Like in my opinion, this 5-star category, as well as there is a new hotel rather uncommon. Apart from that we have however felt really good in this hotel. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sandra
Good 4 stars!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
With the Swissotel directly on the Ku'damm one makes surely nothing wrong. The mall on the doorstep, the subway (Kurfürstendamm) around the corner and cafe's and restaurants in the immediate Neighborhood. The check in/check-out was quick and easy, the crew at the front desk had for questions and assistance ' around our stay' always an ear to lend and a good tip ready. At all we can the already published reviews said, that the kindness and attention of the staff was great. Our standard -room with a view of the courtyard was relatively large and brightly decorated, the bathroom was ... rather small, had but nevertheless bathtub and separate shower, but it seemed not jammed. The flat screen tv worked for the size of the room a bit small. The ambience in the lobby and in the breakfast room works on us modern and spacious, on the floor and in the standard room very sober and functional. The breakfast buffet was all right, but surely not worth 5 stars. Wireless internet in the room is liable to pay the costs, in the lobby free of charge. If you're on a nespresso coffee 'is', will look forward, there is also in the standard room. Conclusion: this was our first stay in a Swissotel and compared to other 5 star hotels (also in Berlin) it has our expectations not met, Everything was very solid, but no 5 stars! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Silvia
Decent hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Room size not 5* Bathroom/shower very low Very good location and reception Friendly staff the reception desk, and front desk read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Andreas & Markus
Very pleasant, but no 2 time in...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
We were there for 3 days in the Swissotel, thought it was good, but we would not again book. Initially i think the main entrance a bit strange, you first before 2 lifts the a then top into the lobby bring. I think this first impression not positive. The lobby is too cold for my taste furnished and offers no atmosphere. I found it really a bit uncomfortable. The check in as well as the check out ran without any problems, the staff were very friendly. Our room was on the 7. floor with view onto the street and to ... Hotel Concorde. The room was bright and friendly, although a bit too small. The bed was extremely hard and i wouldn't 3 night to sleep. In the room there was a flat -tv and a nespresso -machine. The mini bar was well stocked, the closet it was too small. Also the bathroom was for a 5 star hotel way too small. Everything was however very clean and was cleaned daily. The breakfast was very tasty, varied and fresh. The staff here was very concerned and decent. Since my boyfriend's birthday, he got from the hotel a very delicious small cake and one of the staff signed birthday card. It was a very nice guests. Although the hotel optically in good condition is, i would not stay here again. I was missing warmth and heat. I recommend the hotel nevertheless further. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Victor
Very good city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
Who in the west Berlin to live at with this hotel a good selection. The entrance is in the first moment disappointing, the lobby compensated for it. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Karin
A good starting point, to explore Berlin
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
After facilities and location a good hotel for city breaks. The staff - in particular at the front desk - was friendly and helpful. The breakfast buffet left wishes openly it was missing wholemeal bread; the offered scrambled egg and the coffee had not the desired quality. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thorsten
Good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
Very good Ku-Damm located hotel, all short distances, very nice front desk Room was the adrium location, therefore absolutely quiet, read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Anton
Ideal hotel - basis for successful holiday!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
We felt very good and in a further berlin-visits gladly again in this great hotel Again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Roberto
Great hotel on Kurfürstendamm
  • Recommended hotel
  • Families
  • Translated
  • Business trip
  • November 2012
Start you have to here with the telephone reservation in advance, very friendly and hard-working. At most hotels you are already arrogant treatment. When we checked in, we had a very good feeling, friendly welcome, we were explained everything and they brought us to the elevator. Rooms are really clean and furnished. Breakfast is one of the best, what we experienced. Constantly is a hotelbar busy, refill everything, discreet and very attentive. The waiters asked for wishes, we ordered omelet and homemade waffles, crazy delicious. Much praise goes to all the staff. We will definitely return. Very greetings from Dresden read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Herbert
Great hotel! Definitely again!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Simply great! Well situated, perfect cleanliness, great mattress and unbelievable friendly, as well as competent staff. I am much in hotels and it was really one of the best! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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