Hotel Royal Orchid Sheraton &Towers(5 stars)

Charoen Krung Road Soi 30 2 10500 Bangkok View on map

Average rating

317 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.5
  • Location
    4.9
  • Food and Drinks
    5.3
  • Sport & entertain
    5.3
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117 reviews for this hotel sorted by travel date
Danny
Nice view, but that´s it
  • Hotel not recommended
  • Singles
  • Beach holiday
  • July 2015
I have been staying several times at this hotel. Each and every time I can take the same conclusion. This hotel lacks personal attention. Staff is not as friendly as one should expect from thai people. The rooms are pretty dark despite the full size windows and look a bit worn. In my opinion the entire hotel needs to be updated to todays Sheraton standard. The rooms do have great views over the river and the poolside area is nice. But that´s not enough to get a proper four star rating. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Yoko
Luxury hotel
  • Recommended hotel
  • Couples
  • City break
  • May 2015
It is a marvellous hotel with a beautiful pool with a nice cocktail bar.the room has a great sea view and it is elegant and clean. The restaurant is superlative but expansive. The staff is very kind and helpful. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Norbert
Solid choice
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • July 2014
Here for the third time and we always look forward to it. Good value for money, public boat (stops directly in front of the house) excellent link to various sights, hotel boat departs for the Skytrain every 30 minutes read hotel review
  • Room
    5.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
Close
Armin
Good hotel by the riverside
  • Recommended hotel
  • Friends
  • City break
  • May 2014
Nice hotel on the river with friendly and helpful staff. Take a room on the upper floors so you have a wonderful view of the city ! Good value for money with a nice pool located right on the river. Maybe not the best hotel in Bangkok but always a good choice read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Günther
Renovation urgently necessary
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • City break
  • February 2014
Our room smelled like an anti-smoking air freshener. We were promised a room change, we were supposed to wait 10 more minutes until the new room was ready. After an hour we called the front desk again. Obviously, they forgot us. The hotel is dated. There is no shower stall in the bathroom; you have to shower in the bathtub. The rooms are already quite run down. The carpets are stained and seem dirty. Internet is not free, but costs THB 1200 for 3 days. This is no longer up-to-date. The internet is not stable, but cuts out. Message: 'We ... have encountered a non-recoverable error when processing your request.' Then you have paid, but get no service for it. 'Fiest' restaurant with terrace on the river: loud because of the event boats on the Chao Praya, which go round with their disco music. The food is so-so; not 5 - star level. There are two pools. The garden-pool is nicer, but there you should avoid the side which is closer to the hotel. The air conditioning fans are also there, so it gets loud there. Occasional sewer smell. We ordered a 'fresh fruit juice' at the pool, but the orange juice was definitely not freshly squeezed. Breakfast: we remembered that from a previous stay as being fantastic. This was one of the reasons why we wanted to go back to the Sheraton. This time the breakfast disappointed us. It is busy, the service is overtaxed, it is loud on the terrace. There is no cereal, orange juice is not freshlysqueezed, the choice of fruit was poor (just 4 varieties). Our attempt to get lactose-free bread failed. An employee pointed to a loaf of bread and told us that it does not contain dairy products. He was sure, because he had made the bread himself. Another employee told us later that the bread contains milk powder. Concierge: Expert advice when it comes to getting around. The hotel has a private shuttle boat which shuttles half-hourly between the hotel and the Taksin Bridge. Giorgio's: Italian restaurant, nice service, good pizzas, great buffet. read hotel review
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    2.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    4.0
Close
Harun
Upscale city hotel.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
We spent three nights at the Royal Orchid Sheraton Bangkok. The hotel is located right by the river. All hotel rooms have direct or indirect views of the water. The room was spacious, extremely clean and in perfect condition. Why there's a full glass window between the bathroom and bedroom instead of a wall remains a mystery. If you're in the bathtub, you can't look out of the window, and you'd rather not be watched for anything else in the bathroom. The breakfast buffet in the restaurant was very varied and plentiful. Since we had to leave on the last ... day before the restaurant opened, we got two breakfast boxes at the front desk (on prior request). The hotel has two swimming pools which should both have been heated a bit because of the cool weather in December. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Good hotel with errors
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
A good hotel, we were there for the 3rd time. Some say it’s a 5-star standard, but not many. In terms of the negative criteria, I will describe it below. It is quite a box and is located directly opposite the Millennium Hilton on the 'right' side of the Chao Phraya River (so, where the shops and shopping malls are located. You can find all possible nationalities, however there are few Russians. read hotel review
  • Room
    4.0

    We booked a suite for the 2nd time, the first time on the 20th floor in the Tower (with free non-alcoholic drinks and in the evening, snacks and alcoholic drinks). This time we were in the normal suite on the 10th floor without the drinks and appetizers. The suite is very large and offers lots of space. Fully programmable air conditioning, coffee machine and Wi-Fi is available. In the cupboards, there is also ample storage space for clothes (which is not always the case). The bathroom and toilet are actually very clean, which you can not say otherwise, as overall it always looks grubby. Both in the rooms and the corridors

  • Gastronomy
    4.0

    The breakfast buffet is good and sufficiently equipped, there are also 2 cooks that prepare eggs on request. Everything is good and appetising, but nothing amazing, just standard for this class. In the restaurant, where breakfast is served, it’s cleaner than the corridors and rooms.

  • Service
    3.0

    The employees are very grumpy and disinterested, for example on new year's day and the days that followed, they did not wish anyone 'happy new year’. Also 'good morning' or ‘good afternoon' is only said at reception, whereas all other employees just ignore the guests. You’re then surprised when you go to another hotel and hear these greetings coming from every nook and cranny. Both in the rooms and the corridors they could use a vacuum, but they do not use it. There was fluff and petals under the table, which were not removed during the 7 days. It is dusty behind the curtains on the floor and otherwise everything is slightly unkempt (not dirty but just grubby) and definitely not worth 5 stars.

  • Sport & Leisure
    4.0

    The pool on the first floor has sufficient space in terms of the concerns. In the afternoon, it’s normal not to be able to get a place to sit. There is still a 2nd pool in the garden below, although it’s more like a family pool.

  • Hotel
    4.0

    A good hotel, we were there for the 3rd time. Some say it’s a 5-star standard, but not many. In terms of the negative criteria, I will describe it below. It is quite a box and is located directly opposite the Millennium Hilton on the 'right' side of the Chao Phraya River (so, where the shops and shopping malls are located. You can find all possible nationalities, however there are few Russians.

  • Location
    4.0

    Right on the Chao Phraya River and next to the River City shopping centre, but the mall is not comparable to other shopping malls. There are mostly only antiques and tailors. To get to the Skytrain, either take the shuttle boat or go by taxi (Station Saphan Taksin) or go on foot (Station Saal Deng). Excursions can be booked directly in the hotel at the side entrance (to the River City). A trip to the rose garden, where ancient ceremonies and customs are put on in a stage show, is highly recommended (food there is included). Floating markets are not recommended, there is daylight robbery.

Close
Gabor
First-class hotel directly by the river
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
First-class hotel by the Chao Praya River. Next to the hotel is a direct access to the marina (for example, to the Grand Palace). Free internet in the lobby. Rooms well equipped. 2 pools - gym read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
ROLF
Always good for a shopping tour
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2013
Always gladly again it is the ideal starting point for business matters and for shopping trips in Thailand. Everyone needs to experience the hospitallity in Thailand and have seen the view of the river read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Monika
Good, quiet hotel in a relatively good location.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2013
Nice, large hotel, right on the river. The rooms are spacious and very clean. The service is 5 star adequate. read hotel review
  • Room
    6.0

    The rooms are spacious and attractive. The whole hotel is very quiet, despite the relatively central location. The furniture is new and tastefully decorated, the central air conditioning was good to rules and very quiet.

  • Gastronomy
    5.0

    The breakfast buffet was huge, there was really everything - from cereal to sushi. The breakfast room is rather soberly. For business travellers.

  • Service
    5.0

    The service was the stars but not more. The rooms are clean and - except at sunday - also had been cleaned well. There was daily a New York times free of charge.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Nice, large hotel, right on the river. The rooms are spacious and very clean. The service is 5 star adequate.

  • Location
    4.0

    Directly on the chao phraya located, with nice view on the river. From the airport is approximately 40 minutes away. Next to the hotel there are at least two restaurants and the river crossing (by the public ferry directly next to the hotel) there are at least two other restaurants. Otherwise runs half-hourly a boat from the hotel to the skytrain.

Close
Christian
Repeaters
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2013
Once again in the Sheraton directly on the Chao Phraya River. The hotel is very large and this is the only disadvantage, because there are a lot of Asian travel groups. Our check-in was quickly and as a Gold member we had an upgrade to a freshly renovated room with a fantastic view of the river. The hotel has a spacious garden area with swimming pools and there is a shuttle boat to the sky train station read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
David
Excellent hotel on the river bank
  • Recommended hotel
  • Families
  • City break
  • August 2013
A really nice hotel on the banks of the river - and all rooms have a river view. Service in the bar area is great and the breakfast buffet is exceptional. There's no good shopping or restaurants in the hotel's locale, but the hotel provides a free ferry to the main water-taxi terminus, from which you can take a water-taxi to pretty well anywhere on the river. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Ralf
Very good hotel of a high category
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2013
We at the Royal Orchid Sheraton Bangkok in mid August 2013 - as part of a stopover arrangement. The hotel is very nice and is perfect for a city break. It is more like a business hotel of the higher category. Reception: Staff very friendly and helpful. Easy to find help, since our bags arrived about 9 hours after us from the airport (in the middle of the night). Rooms: Very good, top floor with a beautiful view over the river and the city. Facilities very good. However we have never been to an upper/higher category, where the mini bar ... provided a pack of condoms. Was funny. (see photo). Breakfast: Very extensive and delicious breakfast. Really very good! We didn't go to the restaurant. Bar area: Well equipped for the most part. with live music. Prices in the framework Lobby: Very nice and spacious. Very pleasant reception ambience. Excursions: City tour was booked through the tour operator. The dinner cruise in the evening was very good and the Asian entertaining. Unfortunately the 5 course menu stayed in our stomachs for the next 36 hours. Asian hot, but (in the evening) very tasty. Surrounding area: The hotel is really exclusive. However, in the more immediate vicinity of the hotel you can see the poverty in Bangkok. Luckily we were in Bangkok over the weekend so all the silver and gold jewellery shops were closed. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Rolf
Again and again, if to Bangkok archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
Top-hotel in direct riverside location with friendly and helpful staff. Recommendation : breakfast on the terrace right on the river use. Here it is usually completely empty and because of the proximity a great view on what is happening on the river. Thank you very much to the hotel management, the us with the acute case very helpful for me. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Constanze
Almost perfect archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
One of the big 5 star hotels on the river, optically outside not the most beautiful. The lobby-plush designed-is not necessarily exceptionally, the 'wow factor' is not a. A bit confusing with the first orientation, very many shops around the lobby. It is rather the little things, the stay here a pleasant, frozen towels for example, if you from the city to the shuttle boat is, the kindness of the employees from the concierge to the ladies in the executive lounge, fruit & newspapers in the room for executive guests. This small charge it is absolutely worth it, the lounge ... is very exclusive and never crowded. The dress code here is mostly complied with, the offer of the buffets are excellent. Breakfast very quiet and relaxed, certainly not so plentiful in the offer, but with the magnificent views of the city. The only drawback here is, that the lounge no outdoor area/terrace offers. read hotel review
  • Room
    5.0

    Attractive room, of good size, of course with safety deposit box, mini bar, a small coffee maker, work desk and recamiere. Tv with german channels, dvd player. Sometimes, however, are already signs of wear at furniture visible. The room is fully carpeted, also that's a question of taste, a nice wooden floor, i would have personally liked it better. The noise from the river but relatively clearly noticeable are, is amazing, the better. The air conditioning is us a mystery remained, you can't really regulate, although plenty of switches and a display there. It was sometimes-in our opinion-too cold, as the area after leaving the room always again automatically is turned on. The bathroom was perfect, both from the style, as well as the facilities. There is a separate tub with shower head, a glass separate large shower with different functions, lighted makeup mirror... The design in black and beige natural stones, very classy.

  • Gastronomy
    6.0

    The breakfast in the main restaurant i can't rate, since we were there in the lounge had breakfast. There one receives a small, fine selection of treats from salmon to gluteenfreiem toast, very good, freshly brewed coffee/espresso etc. The buffet in the lounge during the cocktail-time (17:30 until 20:00 o'clock) is excellent.

  • Service
    6.0

    The appropriate category-naturally smoothly.

  • Sport & Leisure
    5.0

    There are 2 pools, a right unspektakulären with view of the river, as well as a larger, attractively designed. Of course with bar. Both, also the gym, which 24 hours had opened, you will find on the 2. floor.

  • Hotel
    5.0

    One of the big 5 star hotels on the river, optically outside not the most beautiful. The lobby-plush designed-is not necessarily exceptionally, the 'wow factor' is not a. A bit confusing with the first orientation, very many shops around the lobby. It is rather the little things, the stay here a pleasant, frozen towels for example, if you from the city to the shuttle boat is, the kindness of the employees from the concierge to the ladies in the executive lounge, fruit & newspapers in the room for executive guests. This small charge it is absolutely worth it, the lounge is very exclusive and never crowded. The dress code here is mostly complied with, the offer of the buffets are excellent. Breakfast very quiet and relaxed, certainly not so plentiful in the offer, but with the magnificent views of the city. The only drawback here is, that the lounge no outdoor area/terrace offers.

  • Location
    6.0

    The location on the river you like-if you do, he could do nothing wrong here. The hotel's boat shuttle brings in gemächlichem pace to skytrain station or jetty saphan taksin. The shuttle however only every 30 minutes is, is a bit of a shame, if the hours not in view, it could be, that at the pier just have to wait forever. At the main entrance (roadside) is a 7/11 right around the corner.

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Matthias
Great hotel for a city visit archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
We liked the hotel a lot, because it was directly on the river. You could take the water taxi everywhere from here. In our opinion, the hotel was very well kept and the two pools were wonderful to relax in. We can only recommend this hotel. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Thomas
Highly recommended city hotel with a great view archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
Mega-hotel offers non-stop right on the river. International guest structure with high asian share (thais, chinese, japanese). All age groups. Clean, very convenient and well-equipped rooms. Easy access from the airport by nearby highway exit. Good price-performance ratio. read hotel review
  • Room
    6.0

    We were on the 19. floor, wonderful view of the town. Especially at sunset. The rooms are large enough and well appointed, the safe is quite large (a small laptop fit in there), but unfortunately quite flat (the camera was then no more inside). Plenty of outlets and lighting. Very positive is the efficient but still nearly inaudible air conditioning system. And the aufzugssystem is the best one which i a hotel of this size ever experienced, we never waited more than 10 seconds to wait.

  • Gastronomy
    6.0

    The breakfast in the restaurant left nothing to be desired. For every taste was somewhat present; if i missed something, then that was a soft cheese. Good quality and mostly attentive service. In the lounge, the selection was clearly smaller, but the lower capacity should be payable.

  • Service
    4.0

    The staff at reception is professional and mostly very fast, but impersonal. Annoying were the overpriced wireless prices. This is for a hotel of this kind of rip-off. Better a thai wireless usb modem acquire, as it is also underway flexible. The rooms were clean, but not in every corner (for example shaving mirror) really thoroughly cleaned. And you made it over days, despite reference not managed a broken lamp in the bathroom to replace.

  • Sport & Leisure
    4.0

    Two pools, one in the garden in front of the fitness studio. This is for a hotel very well equipped. Unfortunately you miss at both pools staff.

  • Hotel
    5.0

    Mega-hotel offers non-stop right on the river. International guest structure with high asian share (thais, chinese, japanese). All age groups. Clean, very convenient and well-equipped rooms. Easy access from the airport by nearby highway exit. Good price-performance ratio.

  • Location
    4.0

    Through the middle highway is 30-45 minutes to the airport. The shopping center nearby is pretty dead and uninteresting, also the restaurants are not great. However in a couple of minutes you are with the taxi where the life pulsated. The connection to the river is unsatisfactory (shuttle to rare, slow and in the evening at 22 o'clock is closing time). Taxis in front of the house, but it is between the waiting drivers and the staff obviously fiddled. Better again abfahrendes taxi stop.

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Alfred
Sheraton, good and average... archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
The Sheraton is a relatively large hotel, but no first -Class Hotel with over 700 rooms on the river. We drove with the taxi from the airport to the hotel (400 bth ). Almost only tourists, also with buses, as guests. We had the tower executive room on the 27. floor booked. read hotel review
  • Room
    6.0

    Large room available on the 27 floor. Signs of wear visibly. Good comfort level and wonderful views. All body care available.

  • Gastronomy
    5.0

    The tower lounge very friendly service, wide selection of snacks and drinks. Always again was asked, if everything is ok. Not so good, the service at the breakfast, small selection, very poor service, the tables were dirty, self-service with coffee, table-ware was not covered. We changed then and had breakfast in the restaurant on the river. Wide selection of dishes. Everything well visible and top presented.

  • Service
    5.0

    On separate reception in the tower lounge we were very rushed, everything was very cool. We were also immediately a late check-out for circa 50,00 Euro offered. This is rejected.

  • Sport & Leisure
    6.0

    Very wonderful pool on the river. Unfortunately poor service. Was never of staff mentioned, for example, beverage service

  • Hotel
    5.0

    The Sheraton is a relatively large hotel, but no first -Class Hotel with over 700 rooms on the river. We drove with the taxi from the airport to the hotel (400 bth ). Almost only tourists, also with buses, as guests. We had the tower executive room on the 27. floor booked.

  • Location
    6.0

    Drive with the taxi to the hotel about 40 minutes, depending on traffic. In the immediate area on the river the hotels Hilton, peninsula, mandarin oriental and shangrila. If we in bangkok are, then only in a hotel on the river. We this time for Sheraton as that price-performance ratio we convinced.

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Jörg
Expectations archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • April 2013
Clean, good location to explore Bangkok, large breakfast buffet, good value for money, pool is located right on the river in beautiful gardens read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Eugen
Nice location on the river archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2013
The hotel is directly at the chaopraya river and has a shuttle (ship) to the nearest skytrain station, so that a sergute transport links is given. ' swimming pools are available, with service. A pool cash from the (in) pool to enjoy. The only negative aspect: by the location on busy river sometimes very loud. Overall very recommendable. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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