ClubHotel Riu Tequila(4 stars)

Avenida Xaman-ha, Manzana 3, Lote 19, Condominio Playacar Playa del Carmén - Quintana Roo Show map

Average rating

601 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.6
  • Location
    5.1
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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192 hotel reviews in Englishsorted by travel date
Tim
Limited recommendation, do not come any longer
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Short to my person: i have stayed in numerous 4.5 and hotels of a higher category the world to guest! My reviews is always objective and neutral miss! If you my assessment designed, you assess me positive! Typical club hotel the Riu-chain, unfortunately already a bit outdated. The lobby makes a very welcoming, open and warm impression! Unfortunately, there were also some faults, such as the swimming pool. This is tight, the loungers(cushions) are dirty and not welcoming and a horrible floor coating ( straßenflair and risk of injury for the toes!) Decorates the complete klubanlage. Here is clearly ... in need of renovation! Also reserve, what the hotel of course nothing can and only the. Some guests is responsible, always in the morning at about six o'clock the loungers. Hey people, what is that? Relaxed and let the 'normal' guests the chance, in a beautiful spot! However i guess all these unpleasant pool area and avoid the gorgeous beach (enough chairs), as we, always to use! To the rooms later on more accurate. The dishes (surprisingly tasty fish) and evening cocktails are very good, fine 4 *-class. Wifi is every day for 90 minutes free, very good (however only in the lobby). Guest structure is mixed, many canadians, americans but also german and french. The cleaning of the rooms was (after regular tips) average! (forgotten towels, water bottles, filling up that mini bar.). read more
  • Room
    3.0

    Tired and worn. Musty smell. Size alright. Air conditioning and fan were available, but a strange layout (mini bar in the bathroom?!). Balcony with plastic chairs available. Bathroom fittings furred up, mirror occur. All in all on the threshold and acceptable, here is urgent action. But were only for sleeping in the room and that was also well sunday

  • Gastronomy
    5.0

    A main restaurant (besucht) three specialty restaurants: steakhouse (besucht), mexican (besucht), asiate (not used), a pool bar (not used), beach restaurant (besucht). The dishes were always very tasty and tasty, especially in the evening in the specialty restaurants (fish, rib-eye steaks...). Also the offer in the restaurant was good, but a bit repetitive! Here is more variety, such as the amazing (!) 's' live-grill ' asked! Cocktails good. Only Pepsi and miranda, no Coca Cola or Fanta.

  • Service
    4.0

    Unfortunately the employees (especially in the bars) on tip fixed and a non-tipper already times with a snotty view some moments waiting. An absolute no-go. Of course, some poor staff on a tip depend a subsidy for their familienkassen to obtain, but these always voluntary for all of the guest and no influence (at least in the negative sense) on the service have! In addition it is very unfair, that the employees in the bars skim and the gardeners (hard work on these temperatures, very well maintained gartenanage ) etc. Come away empty-handed. The latter received i also tip, which with great surprise and gratitude has been adopted. Also in the restaurants received the staff, with appropriate friendliness, a tip, but was arrogance hardball i punished. Positive : most of the staff always had a smile and greeted warmly 'holá!'. The majority were also very efficient and friendly. Complaints: our mini bar did not cool properly. Only after 2. call came a technician. Note 3. Room cleaning: average. With regular tips were bottles of water, the full minibar refill and even towels forget. Cleaning was alright.

  • Sport & Entertainment
    3.0

    Pool: note 4-5. we didn't visit (see above). Sports by animation lasted. No gym, no spa area. Animators make a posh impression. Partly very funny how some as the croesus personally or the top dancers in the evening show,. You can overlooked ☺

  • Hotel
    4.0

    Short to my person: i have stayed in numerous 4.5 and hotels of a higher category the world to guest! My reviews is always objective and neutral miss! If you my assessment designed, you assess me positive! Typical club hotel the Riu-chain, unfortunately already a bit outdated. The lobby makes a very welcoming, open and warm impression! Unfortunately, there were also some faults, such as the swimming pool. This is tight, the loungers(cushions) are dirty and not welcoming and a horrible floor coating ( straßenflair and risk of injury for the toes!) Decorates the complete klubanlage. Here is clearly in need of renovation! Also reserve, what the hotel of course nothing can and only the... Some guests is responsible, always in the morning at about six o'clock the loungers. Hey people, what is that? Relaxed and let the 'normal' guests the chance, in a beautiful spot! However i guess all these unpleasant pool area and avoid the gorgeous beach (enough chairs), as we, always to use! To the rooms later on more accurate. The dishes (surprisingly tasty fish) and evening cocktails are very good, fine 4 *-class. Wifi is every day for 90 minutes free, very good (however only in the lobby). Guest structure is mixed, many canadians, americans but also german and french. The cleaning of the rooms was (after regular tips) average! (forgotten towels, water bottles, filling up that mini bar...).

  • Location
    5.0

    The hotel is located in 2. series in playacar, a neighborhood. By foot is the beach about minutes, indicated clubcar 3 minutes away. Via taxi is Playa del Carmen (5. ave) for 70 pesos about minutes away (night life, shopping, etc.). In front of the hotel are always two taxis available. For excursions we were always at the lobby of the hotel picked up, distances are ok. Road to the airport: 45-50 minutes.

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Andrea
Very good hotel, we are coming again!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2013
Great hotel. We would have remained gladly longer. Rooms were clean and large. As for a Riu-hotel usual, an all-inclusive hotel. 90 minutes on the day in the hotel lobby. Staff very pleasant. Spoke partly also german. Entertainment not intrusive. Very many americans, canadians and british in the hotel. From the age everything was represented. TUI-travel agency (Chantal) every day on site and very helpful and decent. read more
  • Room
    6.0

    The rooms were large and clean. Beds were ok. Air conditioning good to regulate, perhaps somewhat loud. Balcony we didn't use. This also applies to the existing television. Safe available. Mini bar every two days filled for free (water, soft drinks, but also different alcoholic beverages). Telephone in the room didn't use it. Large shower with lovely soft water. Bathroom and toilet clean. Eddy has good services out. Have every day different animals from the towels on the bed (elephants, etc.) Found. Staff was very friendly. Umbrellas on the rooms available or of the lobby to get (unfortunately at the beginning a bit of rain). Laundry despite specified 48 hours (outside the weekend) to 24 hours saturday back. Not too many rooms per bungalow, so that it was quiet. Bungalows two-storied.

  • Gastronomy
    6.0

    Food was very good. %blank% in the main restaurant as well as the mexican restaurant and the steakhouse. The asian restaurant we didn't try them. In the sports bar you can 24 hours the day snacks such as pizza, hot dogs, sandwiches or fruit get. And, of course, tortillas. There were also numerous bars and a disco, which we however not test. The buffets were varied. There was a lot of mexican food, but also pizza and hamburgers for many americans. Also a wide choice of salads, fruits and desserts. Breakfast was also delicious. The cocktails at the bars were good. And of course all inclusive. The waiters were very pleasant and courteous. Didn't constantly expect a tip.

  • Service
    6.0

    The staff was very nice and courteous. Spoke both spanish as well as english. Partially even german. The rooms were cleaned daily and were very clean. The mini bar (inclusive) was refilled every two days. In the hotel there was an area for children. In the RIU Yucatan (neighboring hotel), whose facilities you could use, there is a doctor with 24 hours willingness. Not recommendable is however unfortunately the diving center scuba caribe. Here you need no tauchärztliche certificate, that you ever diving must, but, if you got sick and obviously not diving.

  • Sport & Entertainment
    5.0

    Beach/pool were very good. Beach chairs at the beach were somewhat scarce, were on demand but organized. Umbrellas at the beach no. The entertainment we hardly used, was also not intrusive. There were evening shows and also during the day the team much trouble, the guests to converse. The evening with Black Jack and Roulette (every room has free chips for playing receive) was fun, but unfortunately too short. On the subject of sport, we can unfortunately only the diving center scuba caribe rate. This is not recommendable. You should here another search. The underwater world can not with the red sea to keep up. The staff in the diving center were not always friendly. One had in advance for a tauchpaket decide and afford paid up front. The tauchärztliche certificate was completely unknown. One had to partly up to 4'. With the complete equipment on the beach the jetski rush and it went then to the boat. There was already broken. Because of the weather and disease could not all dives are perceived. Thus was then also the remainder friendliness there. Refund, there was no. After many discussions and the visit of a doctor of the hotel and the presentation of a certificate, that one antibiotics need, then a refund promised. Prices for the dives are expensive. Perhaps Riu here a much better quality searching.

  • Hotel
    6.0

    Great hotel. We would have remained gladly longer. Rooms were clean and large. As for a Riu-hotel usual, an all-inclusive hotel. 90 minutes on the day in the hotel lobby. Staff very pleasant. Spoke partly also german. Entertainment not intrusive. Very many americans, canadians and british in the hotel. From the age everything was represented. TUI-travel agency (Chantal) every day on site and very helpful and decent.

  • Location
    6.0

    Close to the playacar -Plaza. On foot half hour until Playa del Carmen. With the taxi in around 5 to 10 minutes for about 70 pesos. Beach was on the other side of the street behind the RIU Yucatan. It drives however a very nice hotel employee with a sort of golf-cart all 5 minutes to the beach and back (from 9a 13 o'clock and from 15 to 18 hours). Was however on foot also not a problem. Hotel lies very quiet in playacar. Hotel zone. Taxis are constantly available. Excursions in the hotel many offered (some tour operator). TUI had good excursions for offer. Unfortunately no useful diving center nearby. Scuba caribe in the hotel not recommendable.

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Nicole
Great hotel on a good location!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
The RIU Tequila is a very well maintained hotel. In the hotel looks you constantly staff the whole day are industrious and area in spotless condition is. Also in of the lobby was always someone to sweep or otherwise which work to do. Wi-fi is available free of charge in of the lobby available (90 minutes/day), otherwise there was in the sports bar, internet, surcharge. There are all sorts of guests there, there were older couples to find but also many families during our stay, there were guests in the Tequila. read more
  • Room
    4.0

    The size of the room is adequate, there is a flat screen tv, minibar (all 2 days refilled), iron and ironing board and iron. The cleanliness was not always great. A redevelopment/renovation would be certainly not runs.

  • Gastronomy
    5.0

    The food was always good and diverse. For breakfast you had a choice of different egg dishes, sausage, cheese, hot food such as tomatoes... , and of course there was also the sweet corner (the pancakes were great) and the fresh fruit. You could eat lunch in of the pool bar food, completely sufficiently, pizza, sometimes local things. There were even hamburgers grilled. The dinner was also plentiful and we always found something. Furthermore, you could also still the 3 theme restaurants visit, which we didn't use, since the buffet really a very good selection had. The restaurant, especially in the evening, had a Touch of big cantina, what the taste of course not abort has. If you the choice you should definitely of the terrace food, it is much more pleasant.

  • Service
    5.0

    The complete staff is very friendly and on the wellbeing of the guest carefully. English is everywhere good understood and spoken, german was only at the front desk. The cleaning of the rooms left at times to be desired, but there are every day a new animal out of folded towels. With complaints or complaints very quickly and professionally handled. We had once a problem with the bathroom and again with the internet. Both were solved immediately. If you tip, you were already treated preferentially, especially in the restaurant. But you shouldn't forget, that you don't so much earned and the employees about a tip always there

  • Sport & Entertainment
    5.0

    By the pool bar from lunch the pool a bit crowded. There is by the pool enough chairs, before breakfast reserve chairs is not necessary, genuinly now! ;-) Well, some learning it never!

  • Hotel
    6.0

    The RIU Tequila is a very well maintained hotel. In the hotel looks you constantly staff the whole day are industrious and area in spotless condition is. Also in of the lobby was always someone to sweep or otherwise which work to do. Wi-fi is available free of charge in of the lobby available (90 minutes/day), otherwise there was in the sports bar, internet, surcharge. There are all sorts of guests there, there were older couples to find but also many families during our stay, there were guests in the Tequila.

  • Location
    6.0

    The hotel is located in playacar a 'neighborhood'. To the beach it is on foot about 5 minutes, but there is also from the hotel a shuttle to the beach, very pleasant. But also on foot go is definitely doable. ☺ to the airport to Cancun one drives about 45 minutes. To Playa del Carmen in the 5. ave. One arrives about minutes walk. One runs by many villas and other hotels past, really worth seeing, if you at the beach walk, you can also in the 5. ave. At the hotel you can but also a taxi to the 5. ave. Take.

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Jan
RIU Tequila! - couldn't be better.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2013
RIU Tequila! - couldn't be better. Truly and honestly. Dazzled by the überliegendem Riu Palace, i can tell you select the Tequila. It is not close to the beach, however the way is not far, there is also all 8 to 10 minutes a shuttle. I am new Riu Palace not devalue, it stands out by some peculiarities impressively out. Who bright, light krankenhauslicht loves, in the foyer, at the front desk, in the hallway and even on the rooms, is here, in the palace, of course, correct. As well as the accompanying white furniture and in the main building ... the purple seating. According to conventional its guests. Tequila bucher have a charming hotel picked out. Situated in a large garden with several pools and units not higher than a palm tree are. The romantic spanish charm characterizes this hotel particularly. The RIU Yucatan and the RIU Playacar you can use, you will not be dismissed, on the contrary, one looks forward about visit and stay at the bars, restaurants, pool areas. The Yucatan is somewhat small, but not at all the flair from the Tequila. The playacar with its peculiar fassadenbemalung, strong took some getting used to, lets check i times completely way. So, so it in euerm purse somewhat good looks, it is worthwhile really for the RIU Tequila to decide, your werdert see. Internet is free, per 24 hours-for sufficient 90 minutes Wet bar is every 2 days refilled-i never refill must, the 5 small liquor bottles, a 1 liter enough for the whole time our stay, almost untouched, as you around the hour ( 24 hours all-inclusive service) service shall- not only with drinks. Cleanliness and orderliness on the complex, pools, as well as at the beach is very much emphasized. Exemplary! ( as the neighboring Viva Wyndham Maya a thick emulate, where at the beach the restaurants scattered around, at the beach the food consumes, the birds screaming attracts and the entertainment noise from far away cry-you will see. Perfect laundry. Don't forget an adapter! Taxi transfer inn the city Playa del Carmen for 70 Peso per car Objects of interest can one in the center of Playa del Carmen for ado bus tours book. Ado. Comfortable, safe, comfortable, with a tv, toilet and everything the travel easier for - as expected also by german coach companies, if you don't have TUI book in the hotel i would like. Still cheaper it is then only with collective buses. Ado is cheap - and above all at fair prices! The night life of Playa del Carmen is very remarkable Not on drugs sniff, or even consume, at the exit of Mexico one must through dogs- schnüffel -locks. Individually. Lots of fun in the RIU Tequila, a paying decision. read more
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Dieter
The evening show is extremely noisy.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Especially in the abendsshow are the children and young people from their parents not tame. They blare and riot as madmen. The excellent, excellent artists bottomless show by the disk jokey, the volume of the music regulates, totally ruined. I have the volume with a calibrated device measured It took 120 decibels. You have then directly behind a completely overfilled bar, in totally drunk guests 'the riotous nightlife '. Despite solid complaints has nothing Changed! As something change! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Gerda
The volume of the evening shows is unbearable!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Select your vacation stay preferably not during the school holidays. Parents would be their screaming, romping around offspring not brought under control. The evening shows from first-class artists. Unfortunately the disk jokey, the noisy- Strength the background music will be shut down, everything was broken again. I have a calibrated device in a distance of 150 meters a volume of 115 decibel measured! The ireland standard time deliberate body Violation. Regarding that complaints were ignored. This man has license. Do you want the 4 weeks endure or rather after dinner go to sleep? read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Guenther
Great-very clean-great!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
First class staff-super care by TUI. An evening agenda of the finest quality we were 3 weeks and would have liked again 2 refilled. Generally accessible toilets always well maintained and okay. Our waiter 'Edgar' the courtesy in person. We are going back. Our friends then already for the 3. time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    2.3
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Esther
Great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We spend a dream vacation in Playa del Carmen in the RIU Tequilla. The Tequila is located in playacar, a hotelsektor in several hotels are. Of which the Riu hotels: Riu Palace Mexico, Riu Palace Riviera Maya, Club Hotel Riu Tequila, hotel RIU Yucatan, hotel RIU Playacar, hotel RIU Lupita. Except for the palace buildings, all units. The Tequila is very tidy and clean. All around everything green spaces between palms and bushes are the zimmerkomplexe, bars and restaurants. The all-inclusive offer in the Tequila is great! Of high quality, varied and delicious food at all times. Best drinks the ... shuttle from the airport to the hotel is about 1 hour. On arrival everything goes very quickly, since the organization is great. The beach one reaches comfortably in 5 minutes walk through a nice hotel. No matter when you arrives, are always chairs available. For shopping one is in 10 minutes by cab in Playa del Carmen, on foot it was about 30 minutes at the beach along. And a small tip: with pesos you get much better and cheaper by, as with Dollar! And also only there money change, the exchange rate is much better. Generally in all prices recommendable! A big thank you at the TUI-travel guide, was excellent! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Uwe & Gabi
Dearest equivalent again to Mexico
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
A completely beautiful vacation in a nice hotel. Gladly anytime again. Nice hotel with very friendly and good staff. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jonas
Wonderful!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Briefly said: it was a magnificent vacation. To the (wonderful) beach there is 5 minutes on foot, however goes from 9:00 to 13:00 and from 15:00 to 18:00 a shuttle bus (golf cart) to of the lobby direct to the beach. The staff are very attentive, accommodating really friendly however not too obtrusive. For the food is really something for everyone there & we had at no time the hygiene to complain about. The shoppingstrasse to Playa del Carmen one drives with the taxi about 5 minutes you can however also directly at the beach until ... to Playa del Carmen walk (around 30 to 40 minutes). The shuttle from the airport has problem-free folded. On the way there we were directly with nameplate on exit and with the home journey was a bus already in the background reserved for us was at 2:30 o'clock in front of the hotel ready as we unfortunately already at 7 o'clock in Cancun flew. This hotel we could really recommend and will definitely come again! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Conny
Not recommendable
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
This hotel is not recommendable. The rooms are old and stopped comparing. A decent closet is not available. The food is - apart from the salads-little tasty, badly peppered and prepared. The designated kids club is non existent, a care of children does not take place. The children's playground has scrap value. Also the available additional crib was ancient and partly broken. Positive was the free wi-fi-use. The beverages at the beach are from the machines and are barely edible. Overall very badly, we will not come again and advise in any case. The positive reviews are not comprehensible, it ... concerns gefälligkeitsbeurteilungen? read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Angelika
Dream vacation without restrictions!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
An excellent hotel, the i very good conscience recommend. It were great three weeks. We are very much looking forward to go back. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anna
Great, simple to recommend...
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
The hotel is already a bit old but very well maintained. The staff are very friendly and helpful. The food varied and tasty. The beverages varied;-) The only was that it in the shower a little dark. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Petra
Really recommendable.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
We can many positive feedback only confirm. Very nice, friendly staff. Room service very clean, a daily nice hand-made small insects on towels on ' m bed. Kitchen really very good and tasted great. The bamboo and the steakhouse also very recommendable. Delicious good drinks, despite good and proper stress for the staff get you everything with a smile served. Unfortunately was with us the weather not so great otherwise it would have been perfect, well no one can. The connection to Playa del Carmen with the taxi 70 Peso (circa 4,40 Euro), for 4 people also no problem. ... The trip after chizen itza we have TUI made, not cheap but the guide Joop a cologne young, has the money puts. Entertainment in the evening- show, was mostly right great. Would come again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Cindy
Simply a dream.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We were now already for the 2'. In the RIU Tequila and are still as enthusiastic as a first time. I can't understand as some write here they are at 10 o'clock to the beach and got no chairs more that is just stupid yap, we are usually always only after 11 o'clock to the beach and loungers received. The food is also very tasty something for everyone. Pool we didn't use since we walks on the beach are \u263a staff is very friendly and helpful nattiest is however still rudolpho \u263a room very big and spacious every day very ... thorough cleaning and always beautiful figures with the towel folded get. This hotel i can really recommend we will in any case stay here again \u263a read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Boris
Great swimming vacation use both rius
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel is located about 500 meters away from beach. The rooms (double room) are very spacious and absolutely clean. The double beds are very big and the mattresses very comfortable (not too soft). Lobby and dining room are very attractive and in the typical Riu-style. The dinner can also outside on of the terrace to be taken. The dining room is air-conditioned. The dinner in buffet form was attractively presented, more than enough (fish, seafood, meat, various side dishes, pasta, vegetables and so on.) And very good quality. Curiously, only the mexican specialities always poor. The lunch we ... only in the RIU Yucatan in the beach bar restaurant. For us for lunch adequate-mostly snacks and neatly arranged selection with little variation. In the restaurant larger selection, however only in the air-conditioned dining room possible, as the terrace lunch is not opened. Lunch in the RIU Tequila there is also only of the pool bar – not in the restaurant. Quality of the drinks and tasty. The complex in the Tequila is very cramped. By the pool a few pool chairs, right next to it Volleyball- and basketball court. The entertainment plays right around the cramped pool area instead. But since we anyway the entire day at the beach were and facilities for disabled guests RIU Yucatan use it, it didn't bother us. Beach very fully (from about 10:00 a. m. no chairs longer available), as the beach section of the hotels Tequila and Yucatan used. Evening entertainment (shows with average to good entertainment-whoever liked it) in the Tequila in a very busy, also somewhat cramped space. In the Yucatan clearly 'green' or less restrained with a view of the sea. Disco in the Tequila hardly visited and on gefrierschrankniveau cooled down. Price level in the place generally relatively high (about german standards for food and drinks). We outside of the hotel booked (much cheaper). The trip to the park Xel-Ha not really recommended-very american raised. The snorkeling in the bay is spectacular and you could see a few fish. The island cozumel is in the main village very touristy-a shoppingstand next to the other. The price level (despite duty) is higher than in Playa del Carmen. Beverages and meal prices nearly impudent (5 to 8 euros for a beer). We have a Jeep rented and the island explored on foot. Partly bars the entry demand and everything possible wish to sell-if one however somewhat further drives finds one idyllic, secluded, undeveloped beaches and quaint einheimischenbars with moderate price level. Public, mostly americans, canadians, british, german and otherwise very mixed. Use of both hotels Tequila and Yucatan you can the optimum mix 'together' -something for every taste. read more
  • Room
    6.0

    - very spacious - absolutely clean - our room was not worn - no german tv channels-but who needs that on vacation already - all rooms with a balcony or terrace

  • Gastronomy
    5.0

    - see description above - very good quality of the dinner-rich buffet for every taste

  • Service
    6.0

    - see description above - very friendly staff

  • Sport & Entertainment
    4.0

    Can only limited to be assessed, since we during the day and partly also in the evening not in the hotel were. - in the evening hardly live music (usually only in of the lobby during the meal time) - in the evening after the hauptshow mostly videos from concerts shown ☺

  • Hotel
    4.0

    The hotel is located about 500 meters away from beach. The rooms (double room) are very spacious and absolutely clean. The double beds are very big and the mattresses very comfortable (not too soft). Lobby and dining room are very attractive and in the typical Riu-style. The dinner can also outside on of the terrace to be taken. The dining room is air-conditioned. The dinner in buffet form was attractively presented, more than enough (fish, seafood, meat, various side dishes, pasta, vegetables and so on.) And very good quality. Curiously, only the mexican specialities always poor. The lunch we only in the RIU Yucatan in the beach bar restaurant. For us for lunch adequate-mostly snacks and neatly arranged selection with little variation. In the restaurant larger selection, however only in the air-conditioned dining room possible, as the terrace lunch is not opened. Lunch in the RIU Tequila there is also only of the pool bar – not in the restaurant. Quality of the drinks and tasty. The complex in the Tequila is very cramped. By the pool a few pool chairs, right next to it Volleyball- and basketball court. The entertainment plays right around the cramped pool area instead. But since we anyway the entire day at the beach were and facilities for disabled guests RIU Yucatan use it, it didn't bother us. Beach very fully (from about 10:00 a. m. no chairs longer available), as the beach section of the hotels Tequila and Yucatan used. Evening entertainment (shows with average to good entertainment-whoever liked it) in the Tequila in a very busy, also somewhat cramped space. In the Yucatan clearly 'green' or less restrained with a view of the sea. Disco in the Tequila hardly visited and on gefrierschrankniveau cooled down. Price level in the place generally relatively high (about german standards for food and drinks). We outside of the hotel booked (much cheaper). The trip to the park Xel-Ha not really recommended-very american raised. The snorkeling in the bay is spectacular and you could see a few fish. The island cozumel is in the main village very touristy-a shoppingstand next to the other. The price level (despite duty) is higher than in Playa del Carmen. Beverages and meal prices nearly impudent (5 to 8 euros for a beer). We have a Jeep rented and the island explored on foot. Partly bars the entry demand and everything possible wish to sell-if one however somewhat further drives finds one idyllic, secluded, undeveloped beaches and quaint einheimischenbars with moderate price level. Public, mostly americans, canadians, british, german and otherwise very mixed. Use of both hotels Tequila and Yucatan you can the optimum mix 'together' -something for every taste.

  • Location
    4.0

    - see description above - by taxi about minutes in town - some shops on foot 5 minutes away - excursions in's night life (discos) were offered by the animateurs (cannot be evaluated not teigenommen )

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Marko
Great hotel in Yucatan
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
The hotel is located behind the Riu Palace and the RIU Yucatan in 2. number, one arrives in a few minutes to the beach, a shuttle service is also offered. Behind the main building opens the garden, in the two-storey bungalows with the units are. Very a lot of tropical plants let add in the very clean and well-kept complex and let the everyday life quickly forget. As the RIU Yucatan amongst others can be used, were in the RIU Tequila the pools and garden areas quiet and adequately evidenced, so you may feel good rest. The location in 2. ... number we had on the whole and compared with other hotels so as advantage felt. Very nice service staff, everywhere is tidy, cleaned and being worked on. The complex alone is in a very good condition - especially, when you take into account, that the climate for construction general is not the best. read more
  • Room
    5.0

    For my taste somewhat small room, but overall adequate. Large king-size bed and plenty of furniture for the accommodation of the clothes. Balcony and air conditioning and large bathroom. Everything quite well in shot, normal usage. The tv did not go first, but within the time, which we the food were, jagged replaced... As mentioned, the service was excellent. Unfortunately a bit poorly soundproofed to the corridor, but i have always on vacation ear plugs for everyone, so that also here actually nothing to complain about is.

  • Gastronomy
    6.0

    In the morning, afternoons and evenings you can help yourself to buffets serve. In addition there is in the evening two à la carte restaurants. The breakfast buffet corresponded to international standard. There is really everything, what you'd expect and want. Lunch also buffet in somewhat abgespeckterer form, however, also here good quality good food in appealing form presented. The evening buffet was remarkably large, there is a massive choice to changing and sometimes also same daily warm dishes, as well as a huge salad selection. I don't like buffets and was still thrilled by the good quality. Rarely so delicious from a large buffet-normally you as often also in good hotels clear drawbacks. The food was so rather better, than i expected.

  • Service
    5.0

    The service was in all areas really good. The housekeeping came once daily, has thoroughly cleaned. The mini bar every two days new refilled. The service at the bars was amazingly fast and friendly. Also the service in the restaurant came well with all afterwards. Here so overall a plus.

  • Sport & Entertainment
    5.0

    There are two big pools and a small children's swimming pool. Everything in good condition and clean. The animation was thank god not intrusive and limited menu. I have not taken part in it, felt however also not disturbed by. Sport can be seen from all the surrounding Riu-hotels use. At the beach there is a large diving center (quite expensive, but good care 1 tl + 2-4 divers, small groups, good facilities). Evenings there was daily events, not so my case, but partly also quite funny. All in all, you can do.

  • Hotel
    5.0

    The hotel is located behind the Riu Palace and the RIU Yucatan in 2. number, one arrives in a few minutes to the beach, a shuttle service is also offered. Behind the main building opens the garden, in the two-storey bungalows with the units are. Very a lot of tropical plants let add in the very clean and well-kept complex and let the everyday life quickly forget. As the RIU Yucatan amongst others can be used, were in the RIU Tequila the pools and garden areas quiet and adequately evidenced, so you may feel good rest. The location in 2. number we had on the whole and compared with other hotels so as advantage felt. Very nice service staff, everywhere is tidy, cleaned and being worked on. The complex alone is in a very good condition - especially, when you take into account, that the climate for construction general is not the best.

  • Location
    6.0

    The hotel is located in 'ortsteil' playacar. Surrounded from other hotels the upscale segment. As already described above, it is in 2. number. That leads however not to the devaluation, but very on the contrary... Thereby it was a bit quiet, relaxing and above all were all facilities spotlessly clean. On foot you can get in a bit more than 30 minutes to Playa del Carmen. In the other direction one reaches really on foot secluded beaches. It is a rental car (in the hotel for rent). Herewith you can Yucatan great to explore. Taxis were also very cheap. So you can just minutes from mini markets to the shopping mall reach everything. Also for excursions or to the diving optimal location.

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Swenia
Here can't go wrong! Nice hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The vacation was a real success, the hotel also well chosen. Especially are all people so extremely friendly and we were with every question immediately and happy to help us! Rooms are large, shower especially, and are every day cleaned. The beach is really well very nice. Unfortunately there was no beach bar more, the in 2012 was diminished. So you had to still to the pool walk, around drinks to get. We mostly missed that. The buffet was very big, at any time of the day. Were always delicious things %blank%! I personally a bit too much on the ... americans designed with burger, fries, pizza and so on a lot did not taste, but one could do enough other then select. Altogether delicious. Especially the steak house and the asian are recommendable. And a small tip: with pesos you get much better and cheaper by, as with Dollar! And also only there money change, the exchange rate is much better. Generally in all prices recommendable! Have fun! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Andreas
Nice beach holiday, but...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
On the whole, the a good hotel, but in my opinion no 4 stars, a completely normal three stars hotel. At the front desk works a german, but no idea has the area and the life of the locals, on the possibilities where you can go, especially on own fist, on the prices and so on On the 2 day (at the vortag we have only around 20:30 checked in) we were a kind of information meeting described invited defendendo, and our rep we literally enlightened, what it everything give in such a way and you have to pay ... attention to, but so short and sweet around 5 to 7 minutes then but it went with the trips going on, there has triple so much time spent the excursions tastier to make, but if one asked, what opportunities there is something on their own something to do, in addition it could or has not wanted to say, was had the feeling, it was a sales pitch for excursions, not for information for the people they never in Mexico were. Overpriced excursions, for what it is, it is way too expensive, for the money what for the excursions paid, you could in Germany 2 weeks of life as a couple understands. And that is not all, as would be not enough outrageous prices for the excursions to collect, the all tip for every s. V. You come you like a cow before, the constantly milked is. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Manuela
Great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
It was our first time in Playa del Carmen of at the end of november 2012 - christmas 2012. Hotel, room, and service were reasonable. Food was varied and very good. All in all, it was the value for money more than reasonable. (for the price paid by us) Definitely again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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