Hotel Engel(3 stars)

Niendorfer Str. 55-59 22529 Hamburg View on map

Average rating

80 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.9
  • Service
    5.1
  • Location
    4.4
  • Food and Drinks
    4.9
  • Sport & entertain
    3.7
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50 reviews for this hotel sorted by travel date
Willi
Cheap, friendly city hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
A cheap hotel, which offers everything, what you need on a city break. A little nested architecture, somewhat dated design. The location is not as convenient to downtown. But measured a very cheap price, that everything else was good. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
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Sarah
For a short stay, very good!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
Very nice hotel for a short stay. Have used this hotel for a visit with phantom of the opera. Breakfast buffet very extensive and tasty. Decor of the rooms were a bit dated but for the short time okay. Price achievement in any case ok. I would recommend it for a short stay. With taxi about 7 kilometer to the phantom of the opera. read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Karin
Nice hotel in the green
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
A nice, medium-sized hotel, very clean and nicely decorated with much attention to detail. Popular hotel for business travellers In the courtyard possibility a few tables, very kind to eat here Wi-fi was unfortunately not free of charge read hotel review
  • Room
    6.0

    The room was somewhat small, but sufficient, with a large double bed, a desk, closet and a relatively small bathroom. Very clean and the towels always changed if necessary. No balcony, the minibar was filled well. It was cleaned daily and was always clean

  • Gastronomy
    6.0

    The hotel offers also a restaurant, which we used and only further empfehlenkönnen. Very tasty food, good portions, plenty of choice, seasonal products In the morning there was a breakfast buffet with many delicacies ( eiserspeis, sausage, salmon, many types of bread, many jams, muesli, juices, and so on.) Very delicious!

  • Service
    6.0

    Very nice, friendly and helpful staff.

  • Sport & Leisure
    0
  • Hotel
    6.0

    A nice, medium-sized hotel, very clean and nicely decorated with much attention to detail. Popular hotel for business travellers In the courtyard possibility a few tables, very kind to eat here Wi-fi was unfortunately not free of charge

  • Location
    5.0

    The metro station is 800 meters away, about minutes the center and the harbor with the subway to reach, There is a supermarket not far away Sometimes strong aircraft noise, if the 3. slopes is open, start the planes directly above the hotel

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André
Great value for money
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2013
The hotel is a bit outdated already but it is everything clean and tidy. Parking on site, good restaurant in the hotel, size of the room absolutely sufficient, nice hotel lobby with comfortable seat area and especially to point out, the extremely pleasant and friendly staff, from the reception over bar and restaurant to the staff in the breakfast area! Simply nicer. For the price the hotel is absolutely recommendable. Would book again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
Close
Bernd
A superb 'deal'
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
At christmas i got from my wife 3 days trip given. She has it over ' from on vacation- deals' booked. The settlement with the front desk was very easy and a verlängerungstag was from the hotel under the same favorable conditions granted. The stay was great and we were both thrilled. The staff were very helpful and friendly. Conclusion: the paid off and we would do it again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
Close
Walter
We had great weekends and a great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
A great hotel we were very satisfied particularly worthy of mention the lady at the reception Very nice and friendly 17 november 2012! A very well run hotel we would gladly come again read hotel review
  • Room
    6.0

    Room perfectly again everything great

  • Gastronomy
    6.0

    Also here everything great. Nice friendly staff excellent food Clean great peaceful atomsphere simply pleasant.

  • Service
    6.0

    It was everything great, nice friendly people helpful also here everything great.

  • Sport & Leisure
    0
  • Hotel
    6.0

    A great hotel we were very satisfied particularly worthy of mention the lady at the reception Very nice and friendly 17 november 2012! A very well run hotel we would gladly come again

  • Location
    5.0

    The location is alright a few minutes to the u-bahn and bus stop normal residential area, everything great

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Hans-Dieter & Christiane
Beautiful weekend in Hotel Engel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Hotel Engel in Hamburg is a nice, friendly hotel, for a city trip ideal. Which we appreciated a lot, it is in the Hotel a restaurant gave, where we very good food with nice service and atmosphere received. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Michael
Fine cuisine, unfortunately somewhat run-down
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
Typical single hotels, that again and again expanded. The staff are very friendly, the kitchen ( German, regional) very good. The rooms seem a bit shabby and are partly not very easy to find. It is reasonable value for money but and the location nearby the a7, without this is ideal, if you a quiet hotel on the edge from Hamburg searches. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Ralf
Nice and friendly
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
Very pleasant and friendly staff. To the seminary were enough food and drinks enough. The menu was very good and the quality of the dishes was great. I will this hotel would be happy to recommend! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Rolf
A charming hotel-chen
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
The hotel was acclimatising well, after the current rules of the gastronomy. Room staff, could my experience, with English ausgestattedwerden, (on school.) ' PS' the breakfast, staff. The night front desk was just great, keep it up. I as reviewer, was 40-years in restaurant action. ( chef cook & Intentent. At wesend. Have fun, and fun. R. wireless. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Helmut
Lautstarkes hotel archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2012
1. Through the in-house restaurant it came (2 nights in a row) until late at night (2.30) because of celebrations to strong disturbances respectively sleep disturbance. Lapidary by the front desk told, the celebrations in the restaurant were! 2. the traffic connections is bad, metro stop is approximately 15 to 20 minutes away, the bus station in front of the hotel runs only in the morning at three different times, saturday and Sunday not at all! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
Close
Christine
Hotel Engel 'peaceful oasis' archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
We stayed with HolidayCheck a hotel-Deal voucher purchased, we now have honoured. We can only recommend this hotel! After a busy day you can evenings 'exhausted' to the hotel and you can just relax. It is all so harmoniously calmly, outside in the hotel courtyard we have the day with a glass of wine. There there is also a very good hotel restaurant, which we didn't make use of, as we always outside had eaten. The breakfast buffet I can only recommend, sausage, cheese, many types from marmelade eTC., muesli, quark dish, different kinds of bread and rolls, juices, water. ... The coffee ( tea) was in fact served to the table, what we found pleasant. There was no noise in our room! As welcome drink we could, except sparkling wine and cocktail, order what we wanted. The zoo Hageneck we have in circa 20 minutes away by foot reached, you can but also a station with the subway drive, however is the footpath to train good 10 minutes! We felt for one day a Tagesgruppenkarte bought, 9,90 Euro, so that we could crisscrossing Hamburg and the Elbfähren use. We would come back to this hotel, we really liked. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Hans
Good conference hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
We arrived quite early, and it was immediately the room service instructs, a room. At the reception always helped quickly. Our larger fischpakete from the smokehouse were for the remainder of your stay in the fridge in the kitchen kept. read hotel review
  • Room
    5.0

    The rooms are functional and clean.

  • Gastronomy
    0
  • Service
    5.0

    The room was quickly cleaned and prepared again.

  • Sport & Leisure
    0
  • Hotel
    5.0

    We arrived quite early, and it was immediately the room service instructs, a room. At the reception always helped quickly. Our larger fischpakete from the smokehouse were for the remainder of your stay in the fridge in the kitchen kept.

  • Location
    5.0

    Quiet location, but sometimes the planes were to be heard clearly. In the evening, but it was quiet. About 1 kilometer away is the underground station. In sight, there is a bakery with frühstückmöglichkeit. A couple of blocks away you will find an italian restaurant.

Close
Eveline
Hotel Engel - accommodating, customer service archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
Good accessibility with övpn& car. Private -run hotel. Regarding Hotelzimmerreservierung -very flexible & accommodating. Very good breakfast buffet, restaurant with the building. Kostenneutrale car-parking at the house. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Susanne
Everything great or what! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Such a great staff. But the bathroom that is unacceptable. For example 2 days the same web think it is more beautiful pictures. The toilet the mounted papierschnippel stuck 2 days under the toilet-Glasses. Apart from that we will definitely come back to this hotel, with its really nice staff. read hotel review
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
Close
Udo
CLEAN and GOOD archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Was a good hotel for a short trip and would this hotel for a short break book again. Front desk, room, bar and service was good. A bus connection right on the doorstep drives however only very rarely, with the subway dangers, from the hotel cIRCA 800 milliliters away. Had a 3-day ticket for subway; S-Bahn and bus bought, you get in the hotel. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
Close
Julia
Nice, family-run hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
The hotel consists of Primary and side building, subway is nearby, with everything great reachable is. Staff is great friendly. Hotel is somewhat older, but trofzdem very tidy and clean. Breakfast is very varied. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Verena
Again at any time gladly. archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2012
Very beautiful hotel, peacefully located, nevertheless easy access to the subway approximately 700 meters. A subway station further easy to reach Hagenbecks zoo, and 15 minutes to the main station and in the city center. Nice helpful staff, anytime again. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Michael
Well located, child-friendly hotel archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2012
Hagenbecks zoo and Tropenaquarium in the immediate area. Circa 7 kilometer to the city center and port. Nevertheless easy to reach. Absolutely children friendly! We will during the next visit to Hamburg book again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Joachim
A hotel for feeling good archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Hotel Angel, you feel really like in heaven! Very attentive staff in all areas. The breakfast buffet even for us terrific! We will definitely come back again and the great atmosphere enjoy. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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