Sheraton München Arabellapark Hotel(4 stars)

Arabellastr. 5, Bogenhausen, 81925 München View on map

Average rating

458 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.2
  • Service
    5.3
  • Location
    4.8
  • Food and Drinks
    5.1
  • Sport & entertain
    4.6
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218 reviews for this hotel sorted by travel date
Mark
Too far from the city center but nice indoor pool
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
The hotel has a too small reception hall (lobby) for the size of the hotel. I didn't find the breakfast spectacular for this type of hotel. The fitness and especially the pool area are nicely located at the highest floor with a view over the surrounding area (indoor pool). There is also a sauna and turkish steam room. My room was quite small. Intrnet is expensive. This type of hotel should offer guests in room free internet. Internet is free in the lobby. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Karoline
The sauna was definitely too small.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
Unfortunately there is only a sauna for a maximum of 6 people with a number of rooms from 450 rooms. With the breakfast there are bottlenecks, as not enough space, read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    1.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Sabrina
Beautiful kurztrip.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
We were there at the beginning of january in the Sheraton Munich to enjoy the city. The trip was well worth it, the hotel was very modern, the room was beautiful. With the subway, it takes only about 15 minutes into the city center. If you have well informed you can great restaurants within munich find. We would this short trip in any case again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Pia
Cheap, good and fast in the center.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
From outside concrete building similar block, but inside very pleasant. Throughout the hotel the staff was nice. Very good breakfast buffet, a bit tight from the hallways. Nice pool in the 22. floor. Very pleasant and comfortable bathrobes. You could also for 45 Euro buy. In the lobby has it 6 computers for free use. Quiet room, you can hear nothing from the corridor, as the rooms back are. We had a standard room with breakfast buffet over the hotelwebsite for 93 Euro booked. Because i's birthday, there was a schoggikuchen with candles as a surprise. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Holger
Very nice hotel with strong worths.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
From the outside we are first shocked, what an ugly building. It was the taste of the late 60er owed. But if you in the hotel is, everything was great, very nice, high quality, modern decor, super friendly and helpful staff (so really really good staff! This is not so häuig the case, it is with joy at the work!), great hotel bar, beautiful sitting area at the reception, nice club room on executive level. Where we had our room, in the 22. What a view, a view over Munich and in the background very good to see, almost 'tangible' ... the mountains. So really, really nice, also the rooms, high quality and plush! The balcony is only for schwindelfreie crazy rate in this amount ☺ Also the strong noti couldnt people next door easily heard me a bit surprised, but since there are people will give the walls the snoring allowed to wag, the i think in the case no problem of the hotel. So really a hotel in Munich which i without reservations recommend and in that we really very comfortable. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Daniela
Into the years come...
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
The hotel is old. I was there before several years, then absolutely loved it, this time rather disappointed. From the outside rather funky sight, the front desk and the bar however very nice. The rooms were big, but not really clean, the upholstery (sofa/sessel) and carpets see totally filthy from. So filthy, which one only with the slippers on the carpet moved. The armchair one avoids better totally. The decor otherwise in the room bathroom was good (if not the cleanliness would be) the balcony, convenient, but also not to stay, because there is also bad looks. Safety nets the ... broken and bad hang out. Not only with us generally. Why does this not gone? The fitness and spa area is sufficient, i can't complain about, was also mostly clean. Breakfast not well, many things looked old and dried out, that fell the staff not even on. It is a service staff member always on and looks on the counter and didn't look as damp it works. Even if of which still vividly looked nothing was there anymore, it has totally took a long time until it was refilled. One had to remind the staff to it to nudge! What i also ekelig found, the plates were cleared away at 2 points between buffet and dining area. This is very noisy and a lot worse, with the hands where the rubbish of other plates slagged you get without the these washed coffee or food brought (no go.) If i have another go, without breakfast. Overnight stay yes, spa yes, but more also not. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stephanie
Better look for something else!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2013
Once and never again is the point. From the outside it looks like a prefabricated building in Berlin new -Cologne. The staff is incompetent, but friendly. Everything seemed as volitional and not accomplished, the staff started and furnishings left. So are doors of the closets from cheap silver overdrawn plastic, in the bathroom is laminate or similar misplaced. The toilet brush you better not more in the hand. Breakfast in the club lounge is terrible, no choice, even muesli is packaged! The food from the roomdining is simple, but delicious, the room service is however with dirty shoes in the ... room. The hotel is very far from the city center. One may Sheraton just didn't take it so seriously. The price-performance ratio for the best rooms were absolutely sub-standard! read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Aline
Great hotel. Always again with great pleasure!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The hotel is in my opinion a great städtehotel. Very modern decor, great rooms and great breakfast. read hotel review
  • Room
    6.0

    The rooms were very roomy and decay furnished. The bed was large and super comfortable. The bathroom was with bathtub. We had a room in the 21. floor with a beautiful view over the whole Munich, from the balcony from could enjoy.

  • Gastronomy
    6.0

    Extremely good breakfast buffet. From hearty to sweet and fruity was something for everyone. No matter, whether coffee, tea or freshly squeezed orange juice no desire remained openly. There was even the possibility the whole night food delivered to the room.

  • Service
    6.0

    The service in the hotel was very good. The ladies at the front desk were very friendly and helpful. The rooms were always tip top cleaned. The waiters were very attentive and always happy to help. Rumherum great service.

  • Sport & Leisure
    5.0

    The pool is very nice. The water could have been a bit warmer but for swimming it is. Furthermore, there were two showers. The beach chairs are very comfortable and offer a great view over Munich.

  • Hotel
    5.0

    The hotel is in my opinion a great städtehotel. Very modern decor, great rooms and great breakfast.

  • Location
    4.0

    The hotel is located in the district of bogenhausen, a bit outside of the city center. From the central station you can travel approximately 10-15 minutes with the u4 to stop in the proximity of the hotel. In the immediate vicinity there is a REWE, various shops and banks. So it is everything there which one needs.

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Tahnee
Super hotel!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2013
The Sheraton is a very chic and modern hotel. Already when entering the lobby one receives by the equipment and furnishing a great impression and felt well cared for right away. The staff is very friendly and stands at any time for questions. The Sheraton is a very large hotel with a lot of floors. From the top floor, in the wellness area, you have a stunning view of Munich and even up to the alps. The spa area is still new and therefore very modern and clean. The pool looks very smart, due to the interesting form however rather ... for relaxing than for correct swimming well. Sometimes one must unfortunately on free beach chairs at the pool wait, since these of course very desired are. The gym is well-equipped, and features a variety of cardio and krafttraininggeräte. The rooms are a good size and a great big window with a nice view. Also the balcony are very large. In the room there was enough storage space for suitcases etc. And with many drawers and cabinets plenty of storage space. The bathroom is fancy and has plenty of counter space around the sink. Unfortunately, a bathtub and no shower. It is sprayed with the showers always much water on the floor, the then half under water. But that is the only drawback in the bathroom. Overall the hotel is so highly recommended! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Bojan
Nice hotel but not centrally located.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • November 2013
The hotel is very approximately 450 rooms and was recently partly renovated. We had a junior suite in 20 floor with zutrit to the coube lounge in the 22. floor. The suite was booked without breakfast, however one can in the club lounge for breakfast just in kleirem framework than in the restaurant on the ground floor. If you the rooms at floors 20-22 bay has in addition to free wi-fi access. read hotel review
  • Room
    5.0

    Our junior suite was not very big. There were 45m2 specified but they are with balcony expected. The balcony was very large. I guess the suite to 32m2. The furniture was in order even with a nesspreso coffee maker.

  • Gastronomy
    5.0

    We have only the club lounge use. The offer was small but good. The club lounge is new and therefore in very good condition. Very friendly staff in the club lounge.

  • Service
    5.0

    We had few times use of room service and it was good. Only the rooms were well cleaned, but not cleaned nicely.

  • Sport & Leisure
    5.0

    Pool is brand new, large and very nice. Only the water could have been a bit warmer. Spa area with sauna and steam bath is also quite new but a bit small for such a large hotel. Fitness studio large and nice with a view of the pool.

  • Hotel
    5.0

    The hotel is very approximately 450 rooms and was recently partly renovated. We had a junior suite in 20 floor with zutrit to the coube lounge in the 22. floor. The suite was booked without breakfast, however one can in the club lounge for breakfast just in kleirem framework than in the restaurant on the ground floor. If you the rooms at floors 20-22 bay has in addition to free wi-fi access.

  • Location
    3.0

    The hotel is outside of Munich-centre. With the car one has already about 10-15 minutes to old town. In the immediate vicinity there is nothing.

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Sascha
Large hotel with minor flaws
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2013
The hotel is very large. The room was okay. In the bathroom the soap speakers from the ceiling. The carpet was very dirty. In the restaurant was no particularly beautiful atmosphere. The waitress didn't seem particularly pleased about new guests. In terms of taste, the food was a horror. The meat tot grilled and the sauces ähneltem rather a mush. The breakfast was very busy, but the service was friendly and the tables were always clean. At the buffet there was a lot of choice read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Marcus
City break with thread taste!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2013
We had our hotel through an internet portal booked and wanted a long weekend in Munich spend. On arrival on holiday (thursday) was also still everything okay. We were advised, that the spa not currently is available. The construction crane directly in front of the hotel fell us in the first moment on. We had a superior room in one of the upper floors of the hotel. On friday we were then roughly with construction at 7:30 o'clock woke us up. Also in the afternoon it was impossible to for a few hour for the room pulled. We complained ... then the same afternoon. We were at the front desk told, that we are right to our tour operator should go. The travel agent knew supposedly from the construction. Our invoice would be but at the moment in the lobby not detectable. We were given a phone number written down, with the we could complain about may. Unfortunately us the wrong number and we could not reach. We were pointed out again at the front desk. We were then, not just voluntarily, offered the spa area at the neighbouring hotel for the inconvenience to use. It was at about 9:00 p. m. On the next day (saturday) we were again at 7:15 o'clock with construction noise woke us up. After repeated complaint at least the documents found again and we could now with our travel agent to complain about. We complained then again written in Sheraton, as also with our tour operator. From Sheraton has nobody reported. Our tour operator had to realise and refunded at least a small part of our travel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Roland
Disaster!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • May 2013
Spa was not at all open, although we booked had. Closed for remodeling, we could have the possibility in a nearby bathroom drive, fee required! The hotel is a pure building site, construction crane outside the bedroom, construction noise from 7:00 a. m. in the morning and traffic noise 24 hours, a catastrophe for a 4 star plus hotel! No soundproof windows, carpets dirty with stains. We are really not picky, but the hotel and for this price, with not as advertised services, without a compromise, we can unfortunately not recommend! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.5
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Anja
We were very disappointed
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
Hotel doesnt match the expectations of a top-notch hotel. Were very disappointed not existing spa (renovation until the end of 09/2013), room and cleanliness. read hotel review
  • Room
    3.0

    Small and rather dark. Not brand-new anymore. The cleanliness wasn't very commendable as mentioned above.

  • Gastronomy
    5.0

    Rather small but nice bar with small menu. We eat. Good quality and tasty. Breakfast buffet of the class adequate. Good quality. Except fresh fruit there was everything.

  • Service
    3.0

    Staff friendly. Rooms not really clean. Dust on various and light switches, toilet-glasses were not clean!

  • Sport & Leisure
    1.0

    We renovated until 09/2013 and therefore unusable. Very sad. It is an improvised gym. I was shocked. There were carelessly equipment in a leergeräumtes hotel provided. Carpet was not clean and it was very dingy. For a m4 star hotel absolutely not.

  • Hotel
    2.0

    Hotel doesnt match the expectations of a top-notch hotel. Were very disappointed not existing spa (renovation until the end of 09/2013), room and cleanliness.

  • Location
    3.0

    Bürogegend therefore it looks at weekends a bit deserted. You didn't notice, that you in Munich is. Subway within walking distance. Little free parking in the hotel's vicinity.

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Karl-Heinz
Good value for money
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2013
Good value for money, staff very friendly and helpful, beautiful rooms. Good traffic connections underground and bus easily reachable on foot. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jenni
Great hotel can only be recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
Great hotel, the rooms are clean and the size is in great had a junior suite. Staff very friendly, accommodating and helpful. The breakfast is great delicious. The hotel is centrally located one can reach everywhere very fast. Pool/spa area is also nice, just the water is somewhat too coldly been and i think a jacuzzi was missing but apart from that is the spa in the 22 floor nice and the view is wonderful. Are the 2'. Time in the hotel and are coming again. The hotel is really recommendable you can really great relaxing and get away from ... it all! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Carmen
Recommendable hotel!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
We were for one night guests in this hotel and are very satisfied. The pool bar was disappointing. There you are probably already on end of workday adjusted because from april is supposed to be everything renovated. The atmosphere was not so pleasant and the staff was overstrained. Also spoke and understood her bad german. The offered drinks was also very sparse. We had a delicious cocktail happy there was but only beer, coffee and tea, as well as several juices. Unfortunately, there was also the water very fresh and the waterfall was out of order. Beach chairs are also ... very limited. Perhaps take this into account at the upcoming renovation. Compensated we were but then in Arabella bar. There was a welcome gift card and you could choose between Cola, beer, prosecco and juice. The service staff was very friendly and fast. The Piña Colada was delicious. Very good was the sumptuous breakfast buffet. Overall the hotel is definitely recommndable! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Caro
A wonderful hotel in Munich, perfect!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
Great hotel, friendly staff and extremely nice spa- great! We would gladly come again! :-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rouven
Great hotel with minor defects
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2013
Great hotel! Only the water in the shower drained until not at all from this worked the ventilation in the bathroom not! Breakfast was very good! Tools very expensive read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Stephan
Good business hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Huge hotelkasten with stunning views-please try rooms on the top floors to get! The rooms are quiet, very modern and everything you need. The breakfast i didn't use, as i the price overpriced seemed - directly opposite is a bakery in the passage, where one for little money for breakfast. The evaluation of the food is on the buffet the conference center-amazing good quality! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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