Sheraton München Arabellapark Hotel(4 stars)

Arabellastr. 5, Bogenhausen, 81925 München View on map

Average rating

499 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.2
  • Service
    5.4
  • Location
    4.7
  • Food and Drinks
    5.1
  • Sport & entertain
    4.8
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225 reviews for this hotel sorted by travel date
Jonathan
Convenient and great value
  • Recommended hotel
  • Singles
  • Business trip
  • April 2015
Had the pleasure of staying here for a few days as part of a work conference. Its about 15 mins from Munich airport on the shuttle bus that runs every 30 mins and costs 5 Euro each way. The hotel itself is popular with both cabin crew and employees of Audi who seem to stay in sizeable groups when on training courses nearby. This means that the hotel has excellent facilities to keep the business traveller happy with free wifi throughout the hotel. The rooms are well appointed and include a chargeable well stocked mini bar. The food choice is ... excellent and I found the staff to be friendly and helpful and all have a great grasp of English as you would expect. If you are looking for a convenient hotel near to Munich airport then this one provides value for money. Munich itself is about 40 minutes drive on the autobahn and is full of great places to eat and drink. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin
What a pleasure... again!
  • Recommended hotel
  • Couples
  • Other stay
  • April 2015
It was again: a pleasure to stay at Sheraton Munich Arabellapark. The staff at reception was very friendly and gave us a warm welcome. Our Club Room was located on the highest available floor with a great view of the city centre. The room was close to the Club-Lounge, Spa and Pool-Area. This time our room had no balcony. Service in Club-Lounge has improved. We'll be back soon! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Martin
Nice pool and spa area
  • Recommended hotel
  • Couples
  • Other stay
  • February 2015
The Hotel Sheraton Arabellapark is one of our favourites in Munich. Although not directly in the center it offers many advantages. It is newly renovated and offers luxurious rooms for competitive prices. We stayed in a clubroom with lounge access. The lounge and the entrance to the pool area were on the same floor as our room. Nice view of Munich from the pool area; unfortunately a hot tub is missing. Staff at reception is top; some members of the staff in the clublounge need better training in how to behave and how to approach customers. The pool and spa ... area are worth to stay there again in the future. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Sandy
Great view
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2014
Had booked the hotel for New Year's and with a room on the 22nd floor for watching the fireworks. I can only recommend it, great view over Munich. Hotel itself is clean and nice. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Petra
Highly recommended for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2014
Business hotel in a good location. U-Bahn station within walking distance. Highly recommended for a city trip. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Alexander
Good hotel in a good location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2014
Very good hotel in a convenient location, but the size is not really my thing. English garden and great views of the city read hotel review
  • Room
    0
  • Gastronomy
    0
  • Service
    0
  • Sport & Leisure
    0
  • Hotel
    0
  • Location
    0
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Mark
Too far from the city center but nice indoor pool
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
The hotel has a too small reception hall (lobby) for the size of the hotel. I didn't find the breakfast spectacular for this type of hotel. The fitness and especially the pool area are nicely located at the highest floor with a view over the surrounding area (indoor pool). There is also a sauna and turkish steam room. My room was quite small. Intrnet is expensive. This type of hotel should offer guests in room free internet. Internet is free in the lobby. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Bastian
Once again the right choice
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2014
We were already at the hotel several times and can only recommend it! Best city hotel in M. The spa area is particularly great & the new pool on the 22nd floor! The location is also good for a city break to M. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Karoline
The sauna was definitely too small.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
Unfortunately there is only a sauna for a maximum of 6 people with a number of rooms from 450 rooms. With the breakfast there are bottlenecks, as not enough space, read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    1.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Sabrina
Beautiful kurztrip.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
We were there at the beginning of january in the Sheraton Munich to enjoy the city. The trip was well worth it, the hotel was very modern, the room was beautiful. With the subway, it takes only about 15 minutes into the city center. If you have well informed you can great restaurants within munich find. We would this short trip in any case again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Pia
Cheap, good and fast in the center.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
From outside concrete building similar block, but inside very pleasant. Throughout the hotel the staff was nice. Very good breakfast buffet, a bit tight from the hallways. Nice pool in the 22. floor. Very pleasant and comfortable bathrobes. You could also for 45 Euro buy. In the lobby has it 6 computers for free use. Quiet room, you can hear nothing from the corridor, as the rooms back are. We had a standard room with breakfast buffet over the hotelwebsite for 93 Euro booked. Because i's birthday, there was a schoggikuchen with candles as a surprise. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Holger
Very nice hotel with strong worths.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
From the outside we are first shocked, what an ugly building. It was the taste of the late 60er owed. But if you in the hotel is, everything was great, very nice, high quality, modern decor, super friendly and helpful staff (so really really good staff! This is not so häuig the case, it is with joy at the work!), great hotel bar, beautiful sitting area at the reception, nice club room on executive level. Where we had our room, in the 22. What a view, a view over Munich and in the background very good to see, almost 'tangible' ... the mountains. So really, really nice, also the rooms, high quality and plush! The balcony is only for schwindelfreie crazy rate in this amount ☺ Also the strong noti couldnt people next door easily heard me a bit surprised, but since there are people will give the walls the snoring allowed to wag, the i think in the case no problem of the hotel. So really a hotel in Munich which i without reservations recommend and in that we really very comfortable. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Daniela
Into the years come...
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
The hotel is old. I was there before several years, then absolutely loved it, this time rather disappointed. From the outside rather funky sight, the front desk and the bar however very nice. The rooms were big, but not really clean, the upholstery (sofa/sessel) and carpets see totally filthy from. So filthy, which one only with the slippers on the carpet moved. The armchair one avoids better totally. The decor otherwise in the room bathroom was good (if not the cleanliness would be) the balcony, convenient, but also not to stay, because there is also bad looks. Safety nets the ... broken and bad hang out. Not only with us generally. Why does this not gone? The fitness and spa area is sufficient, i can't complain about, was also mostly clean. Breakfast not well, many things looked old and dried out, that fell the staff not even on. It is a service staff member always on and looks on the counter and didn't look as damp it works. Even if of which still vividly looked nothing was there anymore, it has totally took a long time until it was refilled. One had to remind the staff to it to nudge! What i also ekelig found, the plates were cleared away at 2 points between buffet and dining area. This is very noisy and a lot worse, with the hands where the rubbish of other plates slagged you get without the these washed coffee or food brought (no go.) If i have another go, without breakfast. Overnight stay yes, spa yes, but more also not. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stephanie
Better look for something else!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2013
Once and never again is the point. From the outside it looks like a prefabricated building in Berlin new -Cologne. The staff is incompetent, but friendly. Everything seemed as volitional and not accomplished, the staff started and furnishings left. So are doors of the closets from cheap silver overdrawn plastic, in the bathroom is laminate or similar misplaced. The toilet brush you better not more in the hand. Breakfast in the club lounge is terrible, no choice, even muesli is packaged! The food from the roomdining is simple, but delicious, the room service is however with dirty shoes in the ... room. The hotel is very far from the city center. One may Sheraton just didn't take it so seriously. The price-performance ratio for the best rooms were absolutely sub-standard! read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Tahnee
Super hotel!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2013
The Sheraton is a very chic and modern hotel. Already when entering the lobby one receives by the equipment and furnishing a great impression and felt well cared for right away. The staff is very friendly and stands at any time for questions. The Sheraton is a very large hotel with a lot of floors. From the top floor, in the wellness area, you have a stunning view of Munich and even up to the alps. The spa area is still new and therefore very modern and clean. The pool looks very smart, due to the interesting form however rather ... for relaxing than for correct swimming well. Sometimes one must unfortunately on free beach chairs at the pool wait, since these of course very desired are. The gym is well-equipped, and features a variety of cardio and krafttraininggeräte. The rooms are a good size and a great big window with a nice view. Also the balcony are very large. In the room there was enough storage space for suitcases etc. And with many drawers and cabinets plenty of storage space. The bathroom is fancy and has plenty of counter space around the sink. Unfortunately, a bathtub and no shower. It is sprayed with the showers always much water on the floor, the then half under water. But that is the only drawback in the bathroom. Overall the hotel is so highly recommended! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Aline
Great hotel. Always again with great pleasure!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The hotel is in my opinion a great städtehotel. Very modern decor, great rooms and great breakfast. read hotel review
  • Room
    6.0

    The rooms were very roomy and decay furnished. The bed was large and super comfortable. The bathroom was with bathtub. We had a room in the 21. floor with a beautiful view over the whole Munich, from the balcony from could enjoy.

  • Gastronomy
    6.0

    Extremely good breakfast buffet. From hearty to sweet and fruity was something for everyone. No matter, whether coffee, tea or freshly squeezed orange juice no desire remained openly. There was even the possibility the whole night food delivered to the room.

  • Service
    6.0

    The service in the hotel was very good. The ladies at the front desk were very friendly and helpful. The rooms were always tip top cleaned. The waiters were very attentive and always happy to help. Rumherum great service.

  • Sport & Leisure
    5.0

    The pool is very nice. The water could have been a bit warmer but for swimming it is. Furthermore, there were two showers. The beach chairs are very comfortable and offer a great view over Munich.

  • Hotel
    5.0

    The hotel is in my opinion a great städtehotel. Very modern decor, great rooms and great breakfast.

  • Location
    4.0

    The hotel is located in the district of bogenhausen, a bit outside of the city center. From the central station you can travel approximately 10-15 minutes with the u4 to stop in the proximity of the hotel. In the immediate vicinity there is a REWE, various shops and banks. So it is everything there which one needs.

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Bojan
Nice hotel but not centrally located.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • November 2013
The hotel is very approximately 450 rooms and was recently partly renovated. We had a junior suite in 20 floor with zutrit to the coube lounge in the 22. floor. The suite was booked without breakfast, however one can in the club lounge for breakfast just in kleirem framework than in the restaurant on the ground floor. If you the rooms at floors 20-22 bay has in addition to free wi-fi access. read hotel review
  • Room
    5.0

    Our junior suite was not very big. There were 45m2 specified but they are with balcony expected. The balcony was very large. I guess the suite to 32m2. The furniture was in order even with a nesspreso coffee maker.

  • Gastronomy
    5.0

    We have only the club lounge use. The offer was small but good. The club lounge is new and therefore in very good condition. Very friendly staff in the club lounge.

  • Service
    5.0

    We had few times use of room service and it was good. Only the rooms were well cleaned, but not cleaned nicely.

  • Sport & Leisure
    5.0

    Pool is brand new, large and very nice. Only the water could have been a bit warmer. Spa area with sauna and steam bath is also quite new but a bit small for such a large hotel. Fitness studio large and nice with a view of the pool.

  • Hotel
    5.0

    The hotel is very approximately 450 rooms and was recently partly renovated. We had a junior suite in 20 floor with zutrit to the coube lounge in the 22. floor. The suite was booked without breakfast, however one can in the club lounge for breakfast just in kleirem framework than in the restaurant on the ground floor. If you the rooms at floors 20-22 bay has in addition to free wi-fi access.

  • Location
    3.0

    The hotel is outside of Munich-centre. With the car one has already about 10-15 minutes to old town. In the immediate vicinity there is nothing.

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Sascha
Large hotel with minor flaws
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2013
The hotel is very large. The room was okay. In the bathroom the soap speakers from the ceiling. The carpet was very dirty. In the restaurant was no particularly beautiful atmosphere. The waitress didn't seem particularly pleased about new guests. In terms of taste, the food was a horror. The meat tot grilled and the sauces ähneltem rather a mush. The breakfast was very busy, but the service was friendly and the tables were always clean. At the buffet there was a lot of choice read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Marcus
City break with thread taste!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2013
We had our hotel through an internet portal booked and wanted a long weekend in Munich spend. On arrival on holiday (thursday) was also still everything okay. We were advised, that the spa not currently is available. The construction crane directly in front of the hotel fell us in the first moment on. We had a superior room in one of the upper floors of the hotel. On friday we were then roughly with construction at 7:30 o'clock woke us up. Also in the afternoon it was impossible to for a few hour for the room pulled. We complained ... then the same afternoon. We were at the front desk told, that we are right to our tour operator should go. The travel agent knew supposedly from the construction. Our invoice would be but at the moment in the lobby not detectable. We were given a phone number written down, with the we could complain about may. Unfortunately us the wrong number and we could not reach. We were pointed out again at the front desk. We were then, not just voluntarily, offered the spa area at the neighbouring hotel for the inconvenience to use. It was at about 9:00 p. m. On the next day (saturday) we were again at 7:15 o'clock with construction noise woke us up. After repeated complaint at least the documents found again and we could now with our travel agent to complain about. We complained then again written in Sheraton, as also with our tour operator. From Sheraton has nobody reported. Our tour operator had to realise and refunded at least a small part of our travel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Roland
Disaster!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • May 2013
Spa was not at all open, although we booked had. Closed for remodeling, we could have the possibility in a nearby bathroom drive, fee required! The hotel is a pure building site, construction crane outside the bedroom, construction noise from 7:00 a. m. in the morning and traffic noise 24 hours, a catastrophe for a 4 star plus hotel! No soundproof windows, carpets dirty with stains. We are really not picky, but the hotel and for this price, with not as advertised services, without a compromise, we can unfortunately not recommend! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.5
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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