Austria Classic Hotel Wien(3 stars)

Praterstraße 72 1020 Wien Show map
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Average rating

5.5/6

240 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.3
  • Service
    5.8
  • Location
    5.5
  • Food and Drinks
    5.5
  • Sport & entertain
    5.0
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149 hotel reviews in Englishsorted by travel date
Walter
Very recommendable

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Am for 20 years regular and am as always satisfied ; especially the staff's hospitality is especially highlighted! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Ingo
Städtereisentauglich

  • 5.1 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2013
For a city break a very suitable located hotel. City can on foot easily accessible And u-bahn no 2-minute walk away. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Cinzia
Good city hotel! Well situated!

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel, so we found, is ideally located, as the train station for metro and bus really nearby is. We have this hotel taken, as it from the airport with the metro very easy to reach and we unfortunately for the way back a bit early flight (good connection from the times and no transfer necessary). The room was newly renovated and not very big, but for us (this time without child) it was adequate enough. It would have also larger rooms, which one could book, but we wanted to explore the city and not the room! The bathroom we ... found spacious and nice. We had a room on the courtyard and it was therefore very quiet. The breakfast buffet was varied, but on the first day we were probably during peak hours there, you had to line up everywhere. It was always eager refilled and the tables again provided for the next guests. When we were there, are the renovations still in the hallway, but we did, except the bauteppich and a covering stairs, noise. If we go back to Wien go, we will book this hotel again! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Michaela
Great city hotel, great value for money

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
A very good city hotel, from the location and the atmosphere. Parking in the courtyard very good and the proximity to the attractions is remarkable, both on foot, as well as with the subway. Decor and breakfast didn't miss. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Brigitte
The hotel is highly recommended

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel is in an optimal location for your promenades. One can reach many objects of interest to reach on foot. The only negative was the location our room, there the windows to the main street lay there and not with open window sleep could. It was very noisy in the morning. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Georg
Ideal for a Wien-weekend

  • 5.7 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Very clean hotel, good breakfast, great transport connection (Praterstern - S-Bahn, underground ), very friendly staff read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Marion
We would gladly come again, here there are viennese charm

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
Clean, friendly hotel with charm. The suite had two teenagers great, separate toilet, two televisions. We would gladly come again read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Hans Albrecht
Top hotel in a good location

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
We were there for 3 days in Wien. You can only recommend the hotel. Great location about 100 meters away from the train station Praterstern, which one from the airport with the s 7 about minutes reach can. Restaurants and shops on the doorstep. To explore of the city we have the einkaufsticket, which for all public transportation in Wien shall apply, use it. (5,40 Euro per person valid from 8 to 20 o'clock). We already have some city breaks behind us (Paris, London, Rome and so on.) But this hotel has us service and cleanliness convinced us. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Katharina
Comfortable-clean-central

  • 5.5 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
A cozy, clean hotel - superbly located. The prater just a stone's throw away, the Underground -, S-Bahn station almost right on the hotel (2-3 -minute walk). I will during the next Wien-visit definitely book again. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Wolfgang
Pleasant hotel for business and pleasure

  • 5.7 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Good hotel with individual atmosphere, proximity to city centre. Especially friendly and competent staff. Car park in the courtyard - the erstbesuch difficult to find. Generous breakfast buffet. Value for money okay. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Günter
Great hotel

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Great hotel, very clean; room well equipped, however a bit small; great breakfast bufett, friendly staff; good location, about 15 minutes on foot until to Stephansdom; really recommendable read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ute
Nice hotel in Wien

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
About 14 square meters large room, very clean with a tv, wireless internet, only breakfast read more
  • Room
    5.0

    See above, bathroom very small, light in the bedroom inconvenient, but everything very clean

  • Gastronomy
    6.0

    A breakfast room and a small cosy bar, drinks and food complete satisfaction, about the cleaning and hygiene there is nothing to complain about varied buffet (something for everyone)

  • Service
    6.0

    Very friendly ladies and gentlemen at the front desk, as well as in the breakfast room, very good foreign languages, the rooms are very well-kept and clean

  • Sport & Entertainment
    0
  • Hotel
    6.0

    About 14 square meters large room, very clean with a tv, wireless internet, only breakfast

  • Location
    5.0

    Shopping approximately 15 minutes away from the hotel (city centre ), several restaurants in the immediate area

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Angela
Recommendable accommodation for those on a city break

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2013
The hotel is located 2 subway-stations of the Stephansdom away, directly in the prater amusement park. The subway is on your doorstep. The connection to the typical viennese sights is super. Great for a city break. Also on foot leave city center with hofburg and ring road in a comfortable walk on the Donau good. The hotel owns a nice mixture from old ambience and modern comfort. The frontdesk manned around the clock, and the staff always very friendly. The breakfast is extensive and delicious. Furthermore also here the atmosphere very nice. The in short is therefore this hotel has ... an excellent value for money and is for a city break perfect. Only one negative for all the travel there by car. Of the hotel-own innenhofparkplatz costs 12 Euro per night. Around the hotel you should but not parking. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Doris
Very recommendable vienna city hotel

  • 6.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2013
We (5 couples) enjoyed the comfortable luxury in the Austria Classic Hotel Wien. The rooms and the overall impression of the hotel were very clean, the service from check-in to check-out spectacular. At the very extensive breakfast buffet all tastes were met. Parking lot right in front of the hotel were also available. 24- stundenservice beach available. Because of the practical direct connections to vienna metro system we reached all sights within shortest time. Near our next Wien-excursion we will our stay would gladly come again book here. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sonja
Gladly anytime again, thanks

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
Very friendly staff, big breakfast, very clean room, always ready information on a lot areas, ideally for city breaks, there this hotel a stone's throw away from subway, tram etc. Is. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Helen
Top vienna city hotel

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Very pleasant and in spite of the size rather familial city hotel in very good, peaceful location nearby the prater and the city center. Good transport links and shopping possibilities. If we to Wien travel, we always choose this hotel. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Dariusz
Great hotel

  • 5.1 / 6

  • Recommended hotel
  • Singles
  • Business trip
  • January 2013
I can recommend this hotel for everyone that are interseted in sightseeing beautifull city Vienna. The most important thing is great localisation of this hotel. It is right next to Praterstern station with U-Bahn, railway, trams and buses. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Silvia
We would gladly come again

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • January 2013
Already at the entrance you a warm welcome and you just feel great. The employees are very attentive, friendly and helpful. The hotel is very tasteful designed. Rooms are very clean and nice. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Markus
The hotel does what it says on the tin!

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Very beautiful room! Great bathroom with a great shower! Staff very friendly and helpful! Really recommendable! Gladly again at any time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Wolfgang
Friendly, central well feeling hotel

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
The Austria Classic Hotel Wien i than nordbahn hotel, due to its location, facilities And car-parking gladly anytime again booked. The subway-station is really near and there is possibility to connect to the network. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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