Hotel Playa Costa Verde(4 stars)

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Average rating

249 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    4.9
  • Location
    4.4
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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62 hotel reviews in Englishsorted by travel date
Kerstin
Good hotel for beach holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
Good clean hotel with nice large rooms, hotel somewhat too sterile for me Fantastic beach with many wassersortaktivitäten inclusive, good for snorkelling, bathing shoes are good but not. Evening entertainment could still be more and better. Specialty restaurants all the best, particularly the japanese. Excursions are nice but also expensive. Highly recommended are the dolphins. You can also on your own by taxi rent (negotiate) for excursions, is possible in front of the hotel, weiterweg they are cheaper than the horse-drawn carriages, after ray had questions with us a nice tour to the next town and friends presented. Mopeds, you ... could also borrow, unfortunately had my papers forget. Over easter the hotel was rather full. Those who seek peace and quiet must in the evening at the small bar where you can get the best cuban cocktails. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thomas
Never again Playa Costa Verde
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The Mallorca canada (Ballermann) isn't recommendable! We wanted us nach14 days trip through Cuba relax, not with the great bad food! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Jürgen
Well located beach hotel, ideal for relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Very nice and spacious hotel area with all the facilities, the you need. A modern base for divers is located directly at the beach, all items of equipment are in the dives free of charge. Unfortunately, sunday not dived (mechanical!), no matter how the weather is. The beach is as from the picture book, from the hotel through a beautiful wetland with egrets, ducks and other wsservögeln separated. The rooms are comfortably furnished, very attractive and spacious. At the all inclusive catering it is missing at nothing, however, to the live grills often long queues. For breakfast, there is every ... day chilled sparkling wine (who likes); sensational is the freshly squeezed orange juice. Two grills you could omelets and so on. Individually prepared. The quality the mixed drinks at the bar differs depending on staff and bustle (a Mojito was lack of alternatives decided in stein and to the brim with mineral water filled-brr!). What always work, are Havanna special, Margarita and Caipirinha (if limes goods are). All in all: highly recommended, however is the evaluation ' 4 star plus' slightly exaggerated. Four star they are more like the reality. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Karl-Heinz
A great stay
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
A great resort with very nice beach, extensive and space for all. Good food at all times. Pleasant staff. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ruben
Dream holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Our vacation was beautiful, food, drink, service amazing, we will be back... Definitely, recommended. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    4.0
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Katrin
Despite a very good hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Was in a round trip and before stay in a other hotel in Cuba not so very satisfied. Staff at the reception very unfriendly where you already with arrival no more desire had. Hotel in good condition and the hotel a dream. Two downside are the 'lake' in front of the beach where thousands of mosquitos and one despite repellent much zerstochen was, as well as the bad quality of the water the café and cocktails very tasted. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    1.7
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Soeren
Clean, simple hotel with certain weaknesses
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
To many positive reviews my girlfriend and i were decided for this hotel. We regret it, however you should not luxury hotel expect. In a nutshell: Positive: - proximity to the beach - clean beach - good, clean pool - well maintained hotel - much evening entertainment Negative: - chlorwassergeschmack in a lot of drinks (coffee, cocktails) - chlorwassergeschmack in many dishes (rice pudding, pasta) - often no brand name drinks (both soft drinks, as well as alcohol) All together the hotel you can for the price recommend. I am very sensitive, what these chlorwassergeschmack regards (some people have it ... not at all notice), which is why i no 2 time would book. Where however everybody agreed is, that the coffee because of the tap water not enjoyable is. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    2.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Katja
Excellent vacation
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
By hurricane shortly before our trip were still some areas of the reconstruction but in the second week almost everything was reconstituted. The time was way too short and the vacation just great. A hotel, the mostly by canadians visited but also German, french and English were there. The beach was very nice, however you could the first week only with bathing shoes into the sea as it is very stony. In the second week sand was started and you could stay safely into the sea. For us it was a very nice vacation. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Walter
Good hotel with small weaknesses
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
Nice hotel and beach, good and varied food, pleasant staff. Positive: + choice and quality the cocktails (exception Mojito, there was hardly any mint inside) + 4-5 kochplätze in the buffet restaurant, where you can have a freshly prepared + the ice-cream parlor Negative: - bad evening entertainment (found in 2 weeks only once on the stage instead, otherwise always only in the lobby). I in guardelavaca already so much better (for example in brisas). - dishes at the buffet often cold, particularly the egg dishes for breakfast - beach nothing special large (about 1 kilometer) - chairs on the ... beach uncomfortable (by the pool much better) - the daily plate of the chairs. Does for the beach boys a lot of tips, if every morning the loungers on demand deliver, i was annoyed read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Henrike & Robin
Wonderful honeymoon
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel in general is for cuban standards in very good condition. One may perhaps from previous holidays not, this hotel is with the most luxurious what you can get. It is a bungalowanlage, which is very well maintained and beautifully planted. Many palms decorate the area. That's how you imagine a Karibik holiday cards. The staff is very friendly and knows mostly all languages of the guests. All are very accommodating and always helpful. Most of the guests come from Canada and britain. read more
  • Room
    4.0

    The rooms are satisfactory. A large bedroom and living room and a bathroom are available. The large double bed with springy was already a bit worn. Tv, fridge, safe, coffee maker are provided. A big balcony or large terrace include each room. The rooms are just already a bit older or cuban luxury, but clean.

  • Gastronomy
    5.0

    In the various restaurants were many culinary delicacies prepared. The first is the largest, the buffet. There is breakfast, lunch and dinner offered. Also meat, fish, pasta, or pizza freshly before our eyes of the guests fried or baked. From and is maybe sometimes not so hot anymore, but the varied, delicious selection is great. Furthermore there are on the complex an italian, a japanese and a cuban/ kreollisches restaurant. A table you can in the hotel-lobby reserve. A 24 hours-snack bar is the guests available and not to forget the beach-or pool bar. All restaurants and bars are clean and with a little tip read every request from the eyes.

  • Service
    5.0

    As mentioned above describe is the staff very friendly and controlled really almost all the existing languages at least reasonably fluent. You can but definitely good exchange, even if you the spanish or english is not so powerful. Room cleaning and towel change took place every day. In the hotel there is a doctor 24 hours is available. The child care is a play house with an adjacent children's swimming pool ready for use. More we could judge now, since during our stay hardly children were there. Our first room we had to because of the consequences of hurricane 'Sandy' complain about. It smelled a bit regimental or lazy, as it probably during the hurricane something underwater stood. The staff took care of it immediately to remedy the situation and thus we could only three hours later a different room relate.

  • Sport & Entertainment
    6.0

    The entertainment is very varied. But not so much use. Internet access for a fee there are in the lobby, as well as a small shop. Money you can in the remaining at a desk in the lobby change. Exchange rate is respective current rate, so normal. The pool is very big, nice especially clean. It includes a network, wasserballtore and a small children's/baby pool. At the beach can catamarans, pedal boats and kayaks by the hour without fee to be booked. The bay is also very good for snorkelling at. Moreover, four tennis courts available. Beach chairs and umbrellas were in sufficient number at the pool as well as at the beach available.

  • Hotel
    5.0

    The hotel in general is for cuban standards in very good condition. One may perhaps from previous holidays not, this hotel is with the most luxurious what you can get. It is a bungalowanlage, which is very well maintained and beautifully planted. Many palms decorate the area. That's how you imagine a Karibik holiday cards. The staff is very friendly and knows mostly all languages of the guests. All are very accommodating and always helpful. Most of the guests come from Canada and britain.

  • Location
    5.0

    The hotel is in the middle three hotels in directly at the beach. About 15 kilometers away is the little town of guardalavaca. The airport holguin is in around 50 to 60 minutes to reach.. The area and the properties offer to beautiful walks to. Over the respective tour operators many beautiful excursions and activities offered. For example Jeep-tours, horse riding, speed boats/jet skiing, zigarrenfabriken visit and of course city break and so on We have two great trips, which is definitely worth it. A combined trip via Jeep a striking farm led. There was one experience as agriculture Cuba work and you could also the attached try. From there it went to a cigar factory, where you can also itself a could. The next station was a ranch, at the horses waited. High horse admired we on a cliff the beautiful caribbean sea. After a typical cuban lunch we were allowed by speedboat or jet ski about half an hour by a beautiful bay lawn. A städteausflug to Santiago de Cuba we could also not to be missed. You have to a three-hour bus ride to, but it is this unbelievable city made the stay good. Visit the biggest attractions by the well-known cuban classic cars and committing an old castle or fortress, the world heritage site of Unesco counts. The excursions can only be recommended. Cost cost the excursions each around 70 to 80 €, but always worth it.

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Josef
Hotel with many faces
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
A hotel with many faces and surprises, dining perfect, rooms could be improved. Never a room ground level book otherwise they are during the next downpour a flooding of the room. Tv not really beneficial, frequently no electricity and no water. Tip is a must, otherwise goes nothing at all more. Especially the getränkedienung, but it is in Cuba normal. Perfect is the small beach restaurant, especially good and fresh fish. They are friendly all. Beach clean, sea clean and peaceful, many loungers with perfect service, help with 2-3 cuc weekly shortened the waiting time. Also beer works wonders. All ... together worth the money, when some not really perfect read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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Rainer
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel is very clean! The staff always friendly and cares for the guests. We were there with all inclusive-reservation and can't complain. Primary are canadians which you often more behavior and respect teach needs! But can the hotel nothing! read more
  • Room
    6.0

    The rooms were always super cleaned and lovingly decorated! Also here, I could only the full marks.

  • Gastronomy
    6.0

    The large buffet to all meal times left unskeine wishes open! Next to the normal buffet there are also several small kitchens in which one its meal ( fish, pizza, pasta) even put freshly prepared. Really recommendable is the japanese restaurant! In the food freshly in front of the nose (with a little show) prepared! Besides there is still a restaurant with creole kitchen and an Italian restaurant. To drink one knows if it should be the whole night at the bar in the lobby and at the snack bar. Here there is also, like the name it suggests, 24 hours on day something to eat (burgers, pizza, sandwiches) In addition there are the pool bar, the biercorner and the beach bar the however 'only' during the day open.

  • Service
    6.0

    Over the staff one can simply nothing bad to say. Always friendly and always focused on the wellbeing of the guests. A few broken English the most which also always enough understood! Clear! If you could speak spanish is clearly in the advantage! The rooms were always cleaned perfectly and lovingly decorated. Once we had a broken on 'tickets' -castle of the door! Which in shortest time was taken care of.

  • Sport & Entertainment
    5.0

    To the animation I can't large give since I did not need! The pool area is well-kept and was cleaned every day. At the beach are the whole day nice cubans the a on request immediately the liehgestühle bring. Bath towels from the hotel placed and can daily be changed. So everything is great!

  • Hotel
    6.0

    The hotel is very clean! The staff always friendly and cares for the guests. We were there with all inclusive-reservation and can't complain. Primary are canadians which you often more behavior and respect teach needs! But can the hotel nothing!

  • Location
    5.0

    The hotel lies directly at a very nice beach only separated by a short bridge has a small lake/lagoon. From the airport holguin is the hotel in a good hour with modern top praha. In the hotel there was a small shop the next better shops you will find then in guardelavaca about kilometers away from the hotel. For the vacationers are plenty of excursions available. Guided tours, with a right on the hotel rented car/ scooter. Or by beautiful old Cuba-taxis the regularly in front of the hotel view excursion participants wait.

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Jens & Andrea
First-class complex
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
It is for Cuba' s standards a top-notch hotel. We will definitely come back again. And also the beach is simply a dream. The two weeks are way too quickly end went. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
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Dirk
For Cuba a tidy hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
The hotel is quite okay, whereas it has gotten a bit old. In the hotel you have to however some drawbacks, which in Cuba is normal. In some areas is in need of renovation available, especially in the pool area, where some of the Plastikgitter on the overflow missing (danger of injury!). The access to the individual houses is tiled, the uneven laid, so that trip hazard is. The staff are nice and willing to help. In the buffet restaurant are the tables certainly newly restocked, and one must sometimes a bit wait, until you were served respectively the food. ... But finally one is on vacation. Recommendable are the specialty restaurant, here particularly the Japanese. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Heiner
Absolutely great. Already been booked
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2012
The complex is very well arranged. The houses are far enough away from each other. The state of the rooms is perfect. Each room on the ground floor has a terrace. The hotel is very well-kept. The rooms are cleaned daily and the towels replaced. Next to the all inclusive offer there are still various restaurants within the complex. The guest structure: mostly germans and canadians mixed ages read more
  • Room
    6.0

    The size of the rooms is optimal. The furnishing is perfect. The bathroom could have been a bit bigger. Air conditioning, tv, minibar, coffee maker, safety deposit box, telephone and terrace high standard. Daily cleaning and towels ensures that wohlfühlklima. The furnishing is in an immaculate state.

  • Gastronomy
    6.0

    There are 7 restaurants and bars in the hotel. Quality and quantity of the dishes and drinks is very good. Cleanliness and hygiene are perfect. Local dishes and international cuisine are offered. As well as barbecue evenings by the pool. My visit was in the whole complex a very good atmosphere. Friendliness and willingness to help should be rewarded.

  • Service
    6.0

    The staff is very friendly and helpful. It is advantageous a little spanish to speak. Daily cleaning of the rooms belongs to the standard. A blockade of the patio door was immediately sent an employee up again. Various make use, inclusive car rental and various excursions were offered.

  • Sport & Entertainment
    6.0

    The animation at the pool is for each age group was perfect. Also in the disco some is ordered, for example karaoke. Also finds a to twice an event in the outdoor area instead of. The pool is very well kept and clean. There are enough chairs, umbrellas and showers available. Also at the beach.

  • Hotel
    6.0

    The complex is very well arranged. The houses are far enough away from each other. The state of the rooms is perfect. Each room on the ground floor has a terrace. The hotel is very well-kept. The rooms are cleaned daily and the towels replaced. Next to the all inclusive offer there are still various restaurants within the complex. The guest structure: mostly germans and canadians mixed ages

  • Location
    6.0

    The hotel has it's own beach. The only problem: only for the hotel guests. About 15 kilometer away einheimischenstrand in guardalavaca is a absolute must. The city of holguin is about 45 kilometers away and offers all the shopping. The airport is approximately 65 kilometers away. Since the taxis had not very expensive -price negotiable-an attendance is in holguin always worth a trip.

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Max
Nice, but...
  • Hotel not recommended
  • Couples
  • Other stay
  • May 2012
Hotel consists of a number of bungalows situated on a campus. YOu can reach the beach via a bridge over a swamp. The beach is quiet, the sea cristal clear. Area is cleaned every day and every night the area is gased to kill Mosquitos. Service : All in, but special restaurants need to be paid extra. Majority of guests are Canadians, followed by English, French, German. Age 30+ Rooms have a convenient size, but infrastructure and furniture is aged. Tennis courts available, but also aged. read more
  • Room
    2.0

    Rooms size good, but furniture aged, bathroom as well. Airconditioning had in multiple rooms a failure: It produced masses of water coming down from the ceiling to the flor, flooding the whole room. > 50 l of water.

  • Gastronomy
    5.0

    Main restaurant is selvservice. Drinks by waiters. Food quality is good, always fresh (you can watch your goods being grilled) There are special restaurants (Japanese, grill, vegetable, creole), but require extra charge ~15 CUC p. pax.

  • Service
    5.0

    Peronal is in comparison to other Hotels in Cuba very friendly, speaking English. Room cleaning is good, complaint handling is also good.

  • Sport & Entertainment
    5.0

    Very nice pool area with restaurants and bars situated around. Music switched on and entertainment program over the whole day. Masses of chairs, umbrellas and sun loungers available, but witout pads.

  • Hotel
    4.0

    Hotel consists of a number of bungalows situated on a campus. YOu can reach the beach via a bridge over a swamp. The beach is quiet, the sea cristal clear. Area is cleaned every day and every night the area is gased to kill Mosquitos. Service : All in, but special restaurants need to be paid extra. Majority of guests are Canadians, followed by English, French, German. Age 30+ Rooms have a convenient size, but infrastructure and furniture is aged. Tennis courts available, but also aged.

  • Location
    4.0

    Distance to beach ~ 200m, Airport 60 km, Distance to next community ~ 10 km, but not necessary to go there. You may visit a historical museum site to learn about aboriginal life. But, there is nothing but 2 further hotels on the left or right. Very quiet area.

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Jens
With Cuban Passport no excursions with boats etc.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • May 2012
A in the days surrounding hotel where ever smaller defects arise, whether lack of tiles in the pool, clogged drains in the bathroom, broken TV and so on Staff put in so much effort in the care of the guests. What when traveling in the region holguin definitely should be mentioned, who with Cuban passport travels must adjust oneself to the fact, that he made during the offered excursions (everything with the sea respectively with boats to do) will be excluded! In summary one could say, that the visit in this hotel and the region was quite good, the hotel ... however no 4 stars plus rating, as I have more beautiful hotels in Cuba with 4 stars read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Claus & Ingrid
Great vacation - must however not again be
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
The ' Playa Costa Verde' we have to relax after a 1-week tour ' across Cuba -from West to Ost' elected. After various vacations in Karibik this was our first visit in Cuba, with our expectations at the hotel Qualities meaningly held themselves within limits. Surprisingly, the rundreisehotels as acceptable presented and we looked forward to a really beautiful seaside holiday. The first impression when entering the lobby reminded us other Versus, unfortunately was the room our friends not finished yet, they had still to after 15 o'clock wait. The whole area consists of 31 houses in the bungalow-style each ... with 16 rooms. 'OUR' house 27 lay proximity to the beach, the garden-environment made however a bit neglected impression. The area the houses 3. And 4. Was well kept. Service All employees were very friendly, especially 'oUR' service Dunja in the main restaurant and the always good cheerful cook Irma. Only the service evenings at the lobby bar pushed to its limits, we felt so, as if the staff behind the desk only at its predetermined stages thought and long queues in the socialism just normal are. Dining The food variety in the main restaurant was extensive, there was no supply. One could under various fish- and meat and the freshly prepared. By the specialties -restaurants we only went to the steak house and the Creole visited. The steak was although it is very large, unfortunately but also a bit tough. It was certainly well intentioned and you should just nevertheless somewhat more by a 'Cuban' issues-) In 'El Conuco' we liked it, the food was tasty and the portions more than enough Evening entertainment The evening entertainment program was. LAAAUUUT! Probably because of the volatile weather the evening program mostly in the lobby instead of. Unfortunately the number of opportunities to sit in borders, especially there were too few tables. The artwork everyone must judge for themselves, but the sound design we found in certain places already badly annoying, even in the farthest corner of the lobby was the often distorted/overloaded music from stentorian on radiator strengthen hard to escape. A comfortable spot for an evening drink unfortunately we did not find. As a non-smoker one could sit in the freezing 'cigar lounge' 't really feel at home, in 'the beers corner' we arrived us the feeling of being in a kiosk with a table and Plastikstühlchen and the snack-bar 'Los Caneyes ' made with your weak lighting not very inviting impression on us. Location/ beach: Certainly possesses the pcvs the most beautiful beach section at the Playa Pesquero, there is enough shade under sun screens and trees. Sunbeds from helpful forces to the desired capacity transported-a obolus you will always gladly taken-) Our proposal to improve: upholstering for the (on duration quite hard) and a few showers at the beach. The way through the biotope to next toilet/ shower at the Creole restaurant is quite far! At the end the Bay is a new hotel complex under construction! Often was the sound of the sea with hour long rattle by pneumatic drills (sounded almost after dismantling of-) mixed. The guests from the hotel blue Costa Verde there will certainly be more affected. Pool: We didn't use the pool, we fly without reason so far, the sun, sand and sea to enjoy. One was obviously the cleanliness of the pools hard, daily scrubbed and cleaned, several times had a entire group from staff this, on the edge standing, refereed. Strong rains may pool condition but quickly unbalance. A evenings we observed an almost continuous white layer on the water Surface-probably was any chemical spread has been. The next morning however was this layer disappeared, it swam now green seaweeds on the surface. In short: Altogether seen, we would the pcvs in the category 3. 5 to 4 stars in order. It was a beautiful complete our round trip ' Through Cuba -from West to East', however we have the impression won, that some of our existing versus in Karibik more quality ( at a comparable price) received. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
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Andrea
Gladly again anytime
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
We were for the second time in the Costa Verde and we can only praise. A hotel with absolute comfort ambience. The warm friendliness of the staff lectured. Gladly again anytime! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Manuela
Vacation with faults
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • April 2012
Already everything a bit outdated but clean. Possibilities for excursions there are enough, however not very cheap. The beach is very beautiful, but beware. Not walk, otherwise you the feet. We had a room with corner balcony, which was very large and clean was. Animation: when we were there, there was always something organized but rarely executed. German not at all spoken. In the evening shows each country was greeted. Germany was not mentioned. The pool with the swim up bar was quite large and at the start also clean. The last days of our vacation is the pool however ... upset as we would say that is to say the water green and was very dirty. Partly until noon the pool cleaned. To the end he was completely closed. Many Canadians my the the pool can be used for your Trinkfässer to clean. Not very pleasant if you still see. We were with friends and made the best of it. The weather was perfect, the room was great, the service was good, the food A matter of taste. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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