Hotel Playa Costa Verde(4 stars)

Playa Pesquero 24401-5513 Rafael Freyre View on map

Average rating

267 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    5.2
  • Service
    4.7
  • Location
    4.1
  • Food and Drinks
    4.7
  • Sport & entertain
    4.8
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70 reviews for this hotel sorted by travel date
Markus & Andrea
Immaculate...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
After a week of round trip in different hotels with different standards the property is a real place to relax. In the first moment you think in the area you will find nothing and you get lost. But it is not sunday. Everything was well signposted and easy, there are many 'abbreviations' between the 2 - story' villas '. Food and drink at the buffet always varied and freshly, fish and meat were at different stations freshly prepared. Drinks at the bars are always great and the staff was always friendly and mostly good mood. The room was always clean ... and the laundry change first cream (also from the series). A reklamierter broken light switch was after 2 hour taken care of. The sandy, clean beach is a short walk (no 10 minutes) away. The water is clean and clear. Unfortunately there were a few stones in the water, but since you good looks, it is no problem. With canvas chairs at the beach there was also no problem, the guys from the beach you where the guest would like. The beach bar is well stocked and a small snack, there was also always. Security is largely written, because everywhere you see once again security, also on the beach. Tips are in the whole country very gladly taken, and you should 5-10 cuc per day calculate tips. There is also in one of the streets in the area a small craftsmen and traditional with a few stands at which you very nice souvenirs, hats, pictures etc. supply. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Annette
Top family hotel with super friendly staff.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
Super beautiful and calm hotel plant with 6 or 8 rooms per haushälfte over 2 floors. The size of the room is for a 3-4 köpfige family absolutely enough. Bathroom and anteroom with wardrobe are very nice, attractive and generously designed. The area was very green and spacious, was constantly maintained and is for any gästekategorie (young to old and singles and families) very suitable. All-inclusive top performance. Various restaurants, bars and 1 disco available in the hotel area. Cleanliness, friendliness and helpfulness very high country-level. Internetverfügbarkeit is on Cuba general bad. read hotel review
  • Room
    5.0

    Room size and condition are for a 3-4 köpfige family absolutely enough (additional bed no problem). Facilities was typical for the country, but ok. Bathroom/toilet as well as an anteroom with sink and closet are very spacious and attractively decorated. Cleanliness is very good,

  • Gastronomy
    6.0

    Each 1: Buffet, 24 h bar/rest, italian, kreolisches and japanese restaurant, all with herborragender quality and variety of the food. 24h-bar, lobby bar, beach and pool bar. Atmosphere is great. Trinkgeldverhalten is their choice. Is u. e. not generally expected, but the majority of the guests is average per ratio 1 cuc. We consider the option, the end to reward and not before provision of services and thus no problems or disadvantages.

  • Service
    6.0

    Friendliness and helpfulness, as well as dealing with children are unique! Fremdsparchenkenntnisse ok, english and french top, german with drawbacks, but provide no problem. Complaint management very good in our view.

  • Sport & Leisure
    5.0

    Sport, entertainment, kids club, disco were good. Equipment in the gym partly. Older, but functional. Beach/pool are are very good condition. Beach chairs, umbrellas and showers in good condition. Care of children, animation and gaming are excellent. There is also a playhouse, in bad weather plenty of space and toys offered. Directly outside there is a child pool and a further at the large pool, the 2 areas, whereas in a field the beach very flat and therefore very suitable for children is.

  • Hotel
    6.0

    Super beautiful and calm hotel plant with 6 or 8 rooms per haushälfte over 2 floors. The size of the room is for a 3-4 köpfige family absolutely enough. Bathroom and anteroom with wardrobe are very nice, attractive and generously designed. The area was very green and spacious, was constantly maintained and is for any gästekategorie (young to old and singles and families) very suitable. All-inclusive top performance. Various restaurants, bars and 1 disco available in the hotel area. Cleanliness, friendliness and helpfulness very high country-level. Internetverfügbarkeit is on Cuba general bad.

  • Location
    5.0

    Distance to holguin (capital of the province of holguin) about 50 kilometer/less than 45 minutes journey time. Airport holguin about 1 hour away journey time (national and international). Various restaurants, bars oders clubs and shopping in holguin or eingeschränketers offer in guardalavaca (about 15 kilometer away) available. Holguin offers some interesting destinations. Further excursion possibilities are then also bookable (in the hotel), for example to Santiago de Cuba or similar Public transport is not! Taxis available.

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Regina
Cuba - as it is, caribbean - socialist
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
As tourism sector, i have stayed in many places in this world and no hotels of all classes met and think, i give it a dispassionate meaningful evaluation. For my - and taste my family was the hotel area itself was very nice. Spacious, green grown and well maintained. Nevertheless one had only a few, a few minutes walk to the beach, to the restaurant, the lobby and so on. The rooms are certainly not in the 2013 - but that is my homely living room also not. Still good. Large enough. Nice terrace or balcony - depending on your ... taste. An advantage - closet/mirror/sink in the anteroom to separate shower/toilet. One has also not everywhere. The mattresses are soft - if you like it. Refrigerator worked well. Partly however quite loud. The best air conditioning we have ever had. (not noisy) Cleaning was very tidy. Sagrotanfetischisten are certainly not satisfied. For us it was good. The guests are multicolored mixed. From age and origin ago. English, Schotten, canadians, cubans some europeans and so on. Pleasant in the whole. Families with older children, couples. read hotel review
  • Room
    4.0

    Large, older decor - but ok. Mattresses could be renewed times - except one sleeps like soft. Great air conditioning. Fridge good - but partly loud. Coffee maker with coffee and tea available. Vestibule with sink outside separate shower/toilet area. Very pleasant. Clean, but as almost everywhere are the armatures were a bit shabby/complete renovation-paintwork. This is due to the humidity and was also in the i visited 5 star neighboring hotel not different - even if the rooms somewhat stylish with wooden furnishings were.

  • Gastronomy
    3.0

    There is the main/buffet, main bar, pool bar, beach bar. Italian, japanese and kreolisches restaurant. Please right at arrival reserve! We thought the japanese rest. So funny and are always übervollem stomach come out, that we the children to love right 2 times were there. The langustenhälften in the creole restaurant were nice. Italian go to Italy food. The buffet was basically clean. There was always fresh meat/fish/pasta preparations. Everything else left something to be desired. Of selection and unfortunately also the taste, but we certainly still good served - unlike other hotels on Cuba. As i said - socialism. If the bakery on sunday and monday to. There is just on tuesday again fresh pastries.

  • Service
    4.0

    We had no problems. How it into the forest inside schallt... Furthermore, we are here in a socialist country. Many of our ' claims' are for the people - as well as for the staff sometimes certainly not to understand. If you once with an employee of his working hours and its monthly income - it is perhaps also clear. Prerequisite is simply foreign language skills on the part of the score. English should already be. Here - except the travel agent and 1-2 people at the reception german. Why should it? One is endeavors, you want to learn and you happy particularly a few words in spanish. That should any passenger to be much. German families with small children i would not stay here again. There is a kids club with pool and clubhouse - but the was actually deserted.. The handling of complaints is partly. Slow.

  • Sport & Leisure
    3.0

    There was sport offers, pool games. The animation team was not pushy. If you spend vacation time but on fremdanimation and so on. Aligns - is wrong here. Pleasantly surprised us the very prof. Evening shows. As we stayed in Greece, Spain and co already leidvollere experience. Dancer, musician - whoever here occurs - is clearly a good training had. At all there was always live music. Pianist, classic Quartett and so on. Quite demanding. The teens evening always in the 'small' disco back pulled and visibly fun. Prerequisite: english. The pool was clean. Pool chairs were available. Kids club - rather less.

  • Hotel
    4.0

    As tourism sector, i have stayed in many places in this world and no hotels of all classes met and think, i give it a dispassionate meaningful evaluation. For my - and taste my family was the hotel area itself was very nice. Spacious, green grown and well maintained. Nevertheless one had only a few, a few minutes walk to the beach, to the restaurant, the lobby and so on. The rooms are certainly not in the 2013 - but that is my homely living room also not. Still good. Large enough. Nice terrace or balcony - depending on your taste. An advantage - closet/mirror/sink in the anteroom to separate shower/toilet. One has also not everywhere. The mattresses are soft - if you like it. Refrigerator worked well. Partly however quite loud. The best air conditioning we have ever had. (not noisy) Cleaning was very tidy. Sagrotanfetischisten are certainly not satisfied. For us it was good. The guests are multicolored mixed. From age and origin ago. English, Schotten, canadians, cubans some europeans and so on. Pleasant in the whole. Families with older children, couples.

  • Location
    4.0

    Beach actually was directly. One goes over a footbridge a very short walk to the beautiful beach. Here, i can my speaker not endorse. It is a dream beach. With palm trees and casuarinenbäumen trees. Means - i need no umbrella. I place me under the green. Yes - there were a few stones at the very beginning of d. flutsaumes. Who however, his glasses fake - see where he feels and will certainly no swimming shoes. After 1-2 metres only fine sand. As i really don't understand some people not. The would be better in the local outdoor pool cared for. The transfer of holguin is quite short. Shopping and so on. Outside - in the whole non-existent. Desk - some quite interesting for the reasonable price Definitely: trip to the baja naranjo - dolphins - go. Transfer briefly. Price is absolutely okay. A great experience in a lovely environment. We were often with dolphins in the water here liked it there the best. For divers: basis is on Costa Verde blue hotel. Just 5 minutes walk away. Facilities/equipment good. Guides good. English! Warning - get off in full garb via a ladder into the shallow water and must then a few meters to the boat swim around back to the boat to crawl. Not for schwächlinger like me - always had to be pushed together. Sites - very interesting. Hit. On the day of our arrival sighted and photographed a still not mature whaleshark directly in the bay. It has also hammer and leopardhaie there.

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Frank
Relaxation with light and shade
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2013
An outdated hotel in need of renovation, at least in the part, in which we live had. Had gardenview room, the catalog closer to the beach beach chairs should. In the rear the hotel, with straßenblick went smoothly. Occasionally they offered us different rooms at, they were small and not better. We believe the best rooms around the pool with views of the garden from the many canadians occupied. They are with their thermobechern loudly at the beach and at the pool in the majority. The staff preferably you, for their megagetränke constant tipping. The entertainment also, there were partly ... pure canadian games by the pool, beach or in the evening on the stage in progress. Weekly there was by the pool a gala dinner, after our information for regular guests (!),all had red wristbands, the canadians contributed. The german had yellow bracelets, as all other europeans. The front desk was with our requests for other room overstrained, ignored us basic. There you should go for a language course in german, you do not want to nor the last german scare off. As written, lots of canadians, otherwise very few germans, a few swiss guests we on the complex notice. The average age was between 30 and 70 years. In our last week traveled many canadians home, but also many british people arrived and the whole noise was from the front of the hotel los. It was but also some positive, for example our excursions to Santiago de Cuba or swimming with dolphins. One should definitely go on, you can get away from the hotel. Were also times after guadalavarca (circa 10 kilometer) with a oldtimertaxe dangers, the driver waited and brought us back to the agreed time back. (costs about 15 cuc per couple) also the variety of dishes and drinks we liked it, as well as the specialty restaurants. Very recommendable the japanese restaurant, where at the table sputtered is. Our summary: for one week one can tolerate over there, but three weeks decided too long. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
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Manuel
Lovely hotel with a few weaknesses
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
We had a really great and relaxing vacation holiday. Despite some flaws we felt really good and can recommend the hotel with a good conscience. The hotel should once again renovated. read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Hannelore
Nice hotel on a dream beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
After a tiring, but beautiful trip the hotel was for a nice seaside holiday as created. The hotel is clean and tidy. The paths are sometimes a bit long, but for this section, this is the small hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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Sven
Good hotel after a round trip
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
The hotel and it's facilities are very well maintained. At the end of a round trip you can a few relaxing days spend. The inclusive services were beside all-inclusive various water sports activities on which one however in advance to sign. Also one must for the theme restaurants in the morning in a queue and then firmly, that the japanese restaurant only in a couple of days a free space. The guests were during our stay mostly canadians and the average age lag around 40-50. Wireless internet does not exist - either for a fee. The internet corner is only ... for absolute typesetters recommended, since the majority of the keyboard no letters are more. read hotel review
  • Room
    5.0

    The rooms are spacious and clean. On the balcony are table and chairs and in the room is air conditioning, coffee maker, fridge and free safe available.

  • Gastronomy
    5.0

    As already described one must for the theme restaurants early record, so that you in a couple of days has a place. But also the buffet nothing to be desired. Amongst others stands a wide selection of fish ready and will freshly prepared.

  • Service
    3.0

    The staff is predominantly friendly. However, unfortunately the unart of eternal trinkgeldgebens many north american tourists contributed, that the staff mostly only for tip moves. That means you must first tip, otherwise you will be ignored. If you handle it and also the drinks at the bar even can get, the can certainly a nice vacation spend here.

  • Sport & Leisure
    4.0

    Beach and pool are well maintained and beach chairs/umbrellas are enough available. Of the entertainment you get at the beach nothing with.

  • Hotel
    4.0

    The hotel and it's facilities are very well maintained. At the end of a round trip you can a few relaxing days spend. The inclusive services were beside all-inclusive various water sports activities on which one however in advance to sign. Also one must for the theme restaurants in the morning in a queue and then firmly, that the japanese restaurant only in a couple of days a free space. The guests were during our stay mostly canadians and the average age lag around 40-50. Wireless internet does not exist - either for a fee. The internet corner is only for absolute typesetters recommended, since the majority of the keyboard no letters are more.

  • Location
    4.0

    The beach is approximately 100 meters of the hotel and it was clean and there are plenty of loungers available. The journey to the airport holguin is approximately 50 minutes.

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Kerstin
Good hotel for beach holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
Good clean hotel with nice large rooms, hotel somewhat too sterile for me Fantastic beach with many wassersortaktivitäten inclusive, good for snorkelling, bathing shoes are good but not. Evening entertainment could still be more and better. Specialty restaurants all the best, particularly the japanese. Excursions are nice but also expensive. Highly recommended are the dolphins. You can also on your own by taxi rent (negotiate) for excursions, is possible in front of the hotel, weiterweg they are cheaper than the horse-drawn carriages, after ray had questions with us a nice tour to the next town and friends presented. Mopeds, you ... could also borrow, unfortunately had my papers forget. Over easter the hotel was rather full. Those who seek peace and quiet must in the evening at the small bar where you can get the best cuban cocktails. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thomas
Never again Playa Costa Verde
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The Mallorca canada (Ballermann) isn't recommendable! We wanted us nach14 days trip through Cuba relax, not with the great bad food! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    3.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Jürgen
Well located beach hotel, ideal for relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
Very nice and spacious hotel area with all the facilities, the you need. A modern base for divers is located directly at the beach, all items of equipment are in the dives free of charge. Unfortunately, sunday not dived (mechanical!), no matter how the weather is. The beach is as from the picture book, from the hotel through a beautiful wetland with egrets, ducks and other wsservögeln separated. The rooms are comfortably furnished, very attractive and spacious. At the all inclusive catering it is missing at nothing, however, to the live grills often long queues. For breakfast, there is every ... day chilled sparkling wine (who likes); sensational is the freshly squeezed orange juice. Two grills you could omelets and so on. Individually prepared. The quality the mixed drinks at the bar differs depending on staff and bustle (a Mojito was lack of alternatives decided in stein and to the brim with mineral water filled-brr!). What always work, are Havanna special, Margarita and Caipirinha (if limes goods are). All in all: highly recommended, however is the evaluation ' 4 star plus' slightly exaggerated. Four star they are more like the reality. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Karl-Heinz
A great stay
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
A great resort with very nice beach, extensive and space for all. Good food at all times. Pleasant staff. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ruben
Dream holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Our vacation was beautiful, food, drink, service amazing, we will be back... Definitely, recommended. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    4.0
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Katrin
Despite a very good hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Was in a round trip and before stay in a other hotel in Cuba not so very satisfied. Staff at the reception very unfriendly where you already with arrival no more desire had. Hotel in good condition and the hotel a dream. Two downside are the 'lake' in front of the beach where thousands of mosquitos and one despite repellent much zerstochen was, as well as the bad quality of the water the café and cocktails very tasted. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    1.7
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    4.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Soeren
Clean, simple hotel with certain weaknesses
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
To many positive reviews my girlfriend and i were decided for this hotel. We regret it, however you should not luxury hotel expect. In a nutshell: Positive: - proximity to the beach - clean beach - good, clean pool - well maintained hotel - much evening entertainment Negative: - chlorwassergeschmack in a lot of drinks (coffee, cocktails) - chlorwassergeschmack in many dishes (rice pudding, pasta) - often no brand name drinks (both soft drinks, as well as alcohol) All together the hotel you can for the price recommend. I am very sensitive, what these chlorwassergeschmack regards (some people have it ... not at all notice), which is why i no 2 time would book. Where however everybody agreed is, that the coffee because of the tap water not enjoyable is. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    2.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Katja
Excellent vacation
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
By hurricane shortly before our trip were still some areas of the reconstruction but in the second week almost everything was reconstituted. The time was way too short and the vacation just great. A hotel, the mostly by canadians visited but also German, french and English were there. The beach was very nice, however you could the first week only with bathing shoes into the sea as it is very stony. In the second week sand was started and you could stay safely into the sea. For us it was a very nice vacation. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Walter
Good hotel with small weaknesses
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
Nice hotel and beach, good and varied food, pleasant staff. Positive: + choice and quality the cocktails (exception Mojito, there was hardly any mint inside) + 4-5 kochplätze in the buffet restaurant, where you can have a freshly prepared + the ice-cream parlor Negative: - bad evening entertainment (found in 2 weeks only once on the stage instead, otherwise always only in the lobby). I in guardelavaca already so much better (for example in brisas). - dishes at the buffet often cold, particularly the egg dishes for breakfast - beach nothing special large (about 1 kilometer) - chairs on the ... beach uncomfortable (by the pool much better) - the daily plate of the chairs. Does for the beach boys a lot of tips, if every morning the loungers on demand deliver, i was annoyed read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Henrike & Robin
Wonderful honeymoon
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel in general is for cuban standards in very good condition. One may perhaps from previous holidays not, this hotel is with the most luxurious what you can get. It is a bungalowanlage, which is very well maintained and beautifully planted. Many palms decorate the area. That's how you imagine a Karibik holiday cards. The staff is very friendly and knows mostly all languages of the guests. All are very accommodating and always helpful. Most of the guests come from Canada and britain. read hotel review
  • Room
    4.0

    The rooms are satisfactory. A large bedroom and living room and a bathroom are available. The large double bed with springy was already a bit worn. Tv, fridge, safe, coffee maker are provided. A big balcony or large terrace include each room. The rooms are just already a bit older or cuban luxury, but clean.

  • Gastronomy
    5.0

    In the various restaurants were many culinary delicacies prepared. The first is the largest, the buffet. There is breakfast, lunch and dinner offered. Also meat, fish, pasta, or pizza freshly before our eyes of the guests fried or baked. From and is maybe sometimes not so hot anymore, but the varied, delicious selection is great. Furthermore there are on the complex an italian, a japanese and a cuban/ kreollisches restaurant. A table you can in the hotel-lobby reserve. A 24 hours-snack bar is the guests available and not to forget the beach-or pool bar. All restaurants and bars are clean and with a little tip read every request from the eyes.

  • Service
    5.0

    As mentioned above describe is the staff very friendly and controlled really almost all the existing languages at least reasonably fluent. You can but definitely good exchange, even if you the spanish or english is not so powerful. Room cleaning and towel change took place every day. In the hotel there is a doctor 24 hours is available. The child care is a play house with an adjacent children's swimming pool ready for use. More we could judge now, since during our stay hardly children were there. Our first room we had to because of the consequences of hurricane 'Sandy' complain about. It smelled a bit regimental or lazy, as it probably during the hurricane something underwater stood. The staff took care of it immediately to remedy the situation and thus we could only three hours later a different room relate.

  • Sport & Leisure
    6.0

    The entertainment is very varied. But not so much use. Internet access for a fee there are in the lobby, as well as a small shop. Money you can in the remaining at a desk in the lobby change. Exchange rate is respective current rate, so normal. The pool is very big, nice especially clean. It includes a network, wasserballtore and a small children's/baby pool. At the beach can catamarans, pedal boats and kayaks by the hour without fee to be booked. The bay is also very good for snorkelling at. Moreover, four tennis courts available. Beach chairs and umbrellas were in sufficient number at the pool as well as at the beach available.

  • Hotel
    5.0

    The hotel in general is for cuban standards in very good condition. One may perhaps from previous holidays not, this hotel is with the most luxurious what you can get. It is a bungalowanlage, which is very well maintained and beautifully planted. Many palms decorate the area. That's how you imagine a Karibik holiday cards. The staff is very friendly and knows mostly all languages of the guests. All are very accommodating and always helpful. Most of the guests come from Canada and britain.

  • Location
    5.0

    The hotel is in the middle three hotels in directly at the beach. About 15 kilometers away is the little town of guardalavaca. The airport holguin is in around 50 to 60 minutes to reach.. The area and the properties offer to beautiful walks to. Over the respective tour operators many beautiful excursions and activities offered. For example Jeep-tours, horse riding, speed boats/jet skiing, zigarrenfabriken visit and of course city break and so on We have two great trips, which is definitely worth it. A combined trip via Jeep a striking farm led. There was one experience as agriculture Cuba work and you could also the attached try. From there it went to a cigar factory, where you can also itself a could. The next station was a ranch, at the horses waited. High horse admired we on a cliff the beautiful caribbean sea. After a typical cuban lunch we were allowed by speedboat or jet ski about half an hour by a beautiful bay lawn. A städteausflug to Santiago de Cuba we could also not to be missed. You have to a three-hour bus ride to, but it is this unbelievable city made the stay good. Visit the biggest attractions by the well-known cuban classic cars and committing an old castle or fortress, the world heritage site of Unesco counts. The excursions can only be recommended. Cost cost the excursions each around 70 to 80 €, but always worth it.

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Josef
Hotel with many faces
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
A hotel with many faces and surprises, dining perfect, rooms could be improved. Never a room ground level book otherwise they are during the next downpour a flooding of the room. Tv not really beneficial, frequently no electricity and no water. Tip is a must, otherwise goes nothing at all more. Especially the getränkedienung, but it is in Cuba normal. Perfect is the small beach restaurant, especially good and fresh fish. They are friendly all. Beach clean, sea clean and peaceful, many loungers with perfect service, help with 2-3 cuc weekly shortened the waiting time. Also beer works wonders. All ... together worth the money, when some not really perfect read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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Isolde
Ideal place to relax at the beach to relax
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Beautiful large area, rooms are functional and clean. Food is more than enough and something for everyone. The waiters is exceedingly friendly and efficient. The ideal place to really relax. Trips are very expensive, but everywhere the same prices are, it is no matter where you book. On the trips, the already not cheap, we also the only time experienced, that intrusive tip begs. You are gladly, but of every little detail to beg (especially in the excursion to the dolphin habitat), was not so nice. The dolphinarium was really great, a wonderful experience to swim with dolphins. Own trips ... are recommendable, are but also adventurous, as everything is very spread out and the roads the name street not really deserve. Around, the beach was great and the sea also, the rum tasted, a lovely vacation! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Rainer
Great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel is very clean! The staff always friendly and cares for the guests. We were there with all inclusive-reservation and can't complain. Primary are canadians which you often more behavior and respect teach needs! But can the hotel nothing! read hotel review
  • Room
    6.0

    The rooms were always super cleaned and lovingly decorated! Also here, I could only the full marks.

  • Gastronomy
    6.0

    The large buffet to all meal times left unskeine wishes open! Next to the normal buffet there are also several small kitchens in which one its meal ( fish, pizza, pasta) even put freshly prepared. Really recommendable is the japanese restaurant! In the food freshly in front of the nose (with a little show) prepared! Besides there is still a restaurant with creole kitchen and an Italian restaurant. To drink one knows if it should be the whole night at the bar in the lobby and at the snack bar. Here there is also, like the name it suggests, 24 hours on day something to eat (burgers, pizza, sandwiches) In addition there are the pool bar, the biercorner and the beach bar the however 'only' during the day open.

  • Service
    6.0

    Over the staff one can simply nothing bad to say. Always friendly and always focused on the wellbeing of the guests. A few broken English the most which also always enough understood! Clear! If you could speak spanish is clearly in the advantage! The rooms were always cleaned perfectly and lovingly decorated. Once we had a broken on 'tickets' -castle of the door! Which in shortest time was taken care of.

  • Sport & Leisure
    5.0

    To the animation I can't large give since I did not need! The pool area is well-kept and was cleaned every day. At the beach are the whole day nice cubans the a on request immediately the liehgestühle bring. Bath towels from the hotel placed and can daily be changed. So everything is great!

  • Hotel
    6.0

    The hotel is very clean! The staff always friendly and cares for the guests. We were there with all inclusive-reservation and can't complain. Primary are canadians which you often more behavior and respect teach needs! But can the hotel nothing!

  • Location
    5.0

    The hotel lies directly at a very nice beach only separated by a short bridge has a small lake/lagoon. From the airport holguin is the hotel in a good hour with modern top praha. In the hotel there was a small shop the next better shops you will find then in guardelavaca about kilometers away from the hotel. For the vacationers are plenty of excursions available. Guided tours, with a right on the hotel rented car/ scooter. Or by beautiful old Cuba-taxis the regularly in front of the hotel view excursion participants wait.

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