Hotel Victoria(3 stars)

Bahnhofplatz 9 CH-3860 Meiringen Show map
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Average rating

5.6/6

143 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.4
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.8
  • Sport & entertain
    4.5
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99 hotel reviews in Englishsorted by travel date
Jonas
Nice, small, but fine hotel in meiringen

  • 5.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • January 2013
Great room, good food, pleasant staff and directly with the ski bus. read more
  • Room
    5.5

    Modern, new, large, quiet, elevator good service and huge bathroom.

  • Gastronomy
    6.0

    Great gourmet dinner and cosy hours at the hotel bar.

  • Service
    6.0

    Very friendly and uncomplicated. A carelessness garment was free sent.

  • Sport & Entertainment
    5.0

    Ski area in front of the door. Fitness centre...

  • Hotel
    6.0

    Great room, good food, pleasant staff and directly with the ski bus.

  • Location
    6.0

    In meiringen, short way to the valley station of the meiringen hasliberg sportbahen, various shops in the surrounding area from a few 100 metres and directly ma bhaf.

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Angie
Perfect

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • January 2013
It is a very nice modern hotel with a high level of hospitality. The restaurant service and quality are super. The food is delicious. Located in the center of Meiringen. Very easy to get to the ski resort, Sherlock Holmes Museum, Rheihenbach Fall. We will definitely stay there again! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Marco
World class

  • 4.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • January 2013
Small but sweet! ;-) From the outside unassuming, however from the inside a modern and great hotel with a lot of charm and romance (candlelight, and so on)! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jan
Very nice small boutique hotel

  • 4.9 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
Very nice and great equipped small boutique hotel in the direct vicinity of the meiringer train station. Room bright and clean and small fruit dish in the room. Beautiful lounge with tea /water and fresh fruit. Very good and big breakfast. Unfortunately no free wi-fi in the hotel/room. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Jo
Extremely friendly and personal atmosphere

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
The owner of the hotel, mr A., was extremely friendly and kind. At the very at short notice posting date telephone he was very accommodating. Pleasantly also its kind for his guests to care including energetic support for the recreation. The service was very attentive. Breakfast was great and the kitchen for special wishes in any case accessible. We stayed therefore clearly longer than originally planned and will gladly come again. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Manrico
Clean run hotel in the heart of meiringen

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
The Hotel Victoria is an amazing hotel, with friendly host couple and staff. The standard rooms are rather small, but it is by the cleanliness and the value for money more than made up for it. We can fully recommend the hotel. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Wolfgang
Lovely hotel with good restaurant

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
'also here we have cleaned for you!' Sweet this text on the practitioners under the beds, in which we slept soundly. To that fresh fruit, flat-screen tv, flowers, mountain views, everything very nice. Otherwise difference our superior room for chf 250 not the usual hotel room. The local railway nearby we heard hardly. The breakfast was varied and good. Special requests such as eggs were fulfilled. The parking behind the house are especially friday and saturday nights about. The dinner is somewhat high cheered. We had scallops next to a lot of salad and bacon. Gault millau-worthy was the sea ... bass with polenta. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Katinka
Victoria Meiringen-better does not go!

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2012
Rather by chance, we on the Hotel Victoria in Meiringen encountered. From the outside rather bland, we were quickly a better informeth! The hotel is tastefully and charmingly decorated with a touch 'alpine chic'. We immediately felt really good. Our seven-year was very pleased and will be charged at the lovingly prepositioned play pleased. Our host ( family Anderegg ) were extremely attentive and helpful. Our triple room was rather small, but absolutely appropriate and nicely furnished. Meticulously clean, even under the bed;-). About the Kärtli bottom bed we had to, while searching for our socks, hearty laugh. The ... food was another, unexpected highlight. Simon Anderegg each of its 14 Gault Millau points more than earned. The breakfast the next morning was very diverse and it was really have thought of everything. Compliment! We felt very much at ease and thanks again for the hospitality. We can Victoria Meiringen really everyone really warmly recommend. PS: our jackets (which we in the closet had forgotten) were in record time forwarded. What a service! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rüdi
Again and again in any case!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
The hotel stay was from A to Z is perfect. The food was absolutely exquisite! This house we can in every respect warmly recommend. HERE WE EXPERIENCED SERVICE the UPPER-CLASS, WHICH WE last year in the Montreux Palace (5 star?) SORELY MISSED. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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David
A most enjoyable short stay !

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Countryside & spa
  • August 2012
We stayed as a small family group from England and had a great few days rediscovering the delights of Meiringen. The Victoria hotel played a major part in our enjoyment of the holiday. We chose it because it appeared to be modern, simply designed, well located with a good reputation for its culinary arts! We were not mistaken. We felt Simon and his wife ran an impeccable establishment alongside delightful and professional staff at a fair tariff. Its central location was great for our needs and the dining and bar areas, both inside and out allowed us to reflect upon ... the days activities whilst watching the world go by in a thoroughly relaxed manner. First Class. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Helene
The warm and personal hotel

  • 5.9 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • August 2012
from the outside unspectacular, inside convincing read more
  • Room
    6.0

    New, very clean and of good quality

  • Gastronomy
    6.0

    Versatile, authentic kitchen. The manager is the chef...

  • Service
    6.0

    Excellent service and high flexibility

  • Sport & Entertainment
    0
  • Hotel
    5.5

    from the outside unspectacular, inside convincing

  • Location
    6.0

    At the train station, but nevertheless extremely quiet as long as the army says

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Peter
Switzerland at its best!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Countryside & spa
  • August 2012
Comfortable, Clean , Friendly & Marvellous Cuisine read more
  • Room
    6.0

    Superior rooms have both bath & shower. Daily cleaning by chambermaid was first class..

  • Gastronomy
    6.0

    Excellent buffet breakfasts and haute cuisine dinners.

  • Service
    6.0

    Friendly staff most of whom had a good knowledge of English language.

  • Sport & Entertainment
    0

    not applicable

  • Hotel
    6.0

    Comfortable, Clean , Friendly & Marvellous Cuisine

  • Location
    6.0

    Close to railway station & bus terminus.

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Willi
Informal and professional

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
The Tai menu at the Thursday was very good and with fresh ingredients finely seasoned. Also the breakfast was very rich. Hotel, kitchen and staff we can highly recommend. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Adrian
Great short stay

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
We spend only one night in Hotel Victoria and were completely contented. The hotel, as well as the rooms were very clean. The rooms however a bit small, which did not disturb us however. Friendly and helpful staff. Great breakfast buffet with huge choice. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Marjorie
A marvellous holiday!

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Countryside & spa
  • June 2012
We had a very warm welcome, a beautiful, spotless room, and wonderful food, served by charming friendly staff. We can hardly wait to return! Thanks to all staff, and Herr und Frau Anderegg. We had the summer package, dinner, bed and breakfast. Dinner in the evening was a four course meal, with at least three choices of main course, and excellent cuisine. The breakfast buffet was so good, and so tempting,that we just took some fruit (always fresh in the residents' lounge) for lunch. We went for a walking holiday, and the weather was very kind, with only one ... wet day. The flowers were beautiful high up on the alps at this time of year. Meiringen is a wonderful base from which to explore the Oberland, because of its excellent transport links, and the Hotel Victoria is very conveniently placed to access this transport. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jeanne
Hip contemporary swiss boutique hotel

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Other stay
  • May 2012
updated and sophisticated...chic...free parking and very clean read more
  • Room
    6.0

    the bathroom was great and the room was a nice size...very clean and cool, comfortable bedding...great water pressure and lots of hot water...very upscale soaps, shampoo and creams

  • Gastronomy
    6.0

    great menu with first quality food, presentation...alot of caring in evidence breakfast buffet was huge with nothing missing...museli was great as was the coffee

  • Service
    6.0

    very friendly and helpful staff...couldn't have wanted more

  • Sport & Entertainment
    6.0

    for a small boutique hotel, the common facilities were pleasant and comfortable...particularly the outdoor seating looking at the reichenbach falls and the rosenhorn

  • Hotel
    6.0

    updated and sophisticated...chic...free parking and very clean

  • Location
    6.0

    useful as a hub for the entire bernese oberland region and beyond...easy to get everywhere

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Horst & Brigitte
Recommendable hotel in every aspect!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2012
The hotel is very well run. It is very clean, the food excellent, the service in every aspect exemplary. You feel just 'at home'. We are definitely coming again. read more
  • Room
    6.0

    The room has a pleasant size. The sanitary area was clean and everything available.

  • Gastronomy
    6.0

    From the cooking we were very positively surprised. Everything is great here.

  • Service
    6.0

    The staff are well trained. Everyone is very friendly and accommodating. The rooms are pretty furnished and very clean. The hotelehepaar is very pleasant. My husband was at his birthday very nice surprised. One finds not everywhere!

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is very well run. It is very clean, the food excellent, the service in every aspect exemplary. You feel just 'at home'. We are definitely coming again.

  • Location
    6.0

    The location is the best. The bus to the valley station stops right in front of the hotel. You can valley station however also easy to reach on foot.

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Relja
Great vacation

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2012
Hotel offers a pleasant and warm atmosphere, the venues that are small and intimate but also big enough with conference room, outside terrace, ski and bike room. The cleanliness is on the highest level and the service is superb. read more
  • Room
    6.0

    Very spacious and tasteful with lots of closet space and big bathroom with bath tub. The sleep experience was just perfect, comfortable mattresses and soft duvets and pillows allowed us to recharge our batteries after a long and busy day.

  • Gastronomy
    6.0

    Variety of breakfast buffet items is wide and satisfies everyone's expectations. If you would prefer something else, waitress will offer you scrambled, boiled or fried eggs with bacon or ham. Regular menu includes some delightful dishes accompanied with carefully selected wine choices; everything under close and careful Simon's supervision.

  • Service
    6.0

    Service and cleanliness of the hotel is superb. Everyone is friendly end greet the guests with the smile and warmth. Every staff member speaks English and Deutsch so there is no language barrier.

  • Sport & Entertainment
    0

    Unfortunately, we didn't have time to enjoy wellness center that is available complimentary for all the guests.

  • Hotel
    6.0

    Hotel offers a pleasant and warm atmosphere, the venues that are small and intimate but also big enough with conference room, outside terrace, ski and bike room. The cleanliness is on the highest level and the service is superb.

  • Location
    6.0

    The location of the hotel offers many different options for skiing, hiking and traveling. Good connection to other places by car or train (hotel located just next to train station) or nearby Hasliberg ski/hike center by gondola allows lots of flexibility in planning your activities.

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Monika
Here hospitality

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2012
We have now already for the 2. time our skiing in the Victoria and we were again inspired. The hotel is very stylish furnished and one noticed, that even small details much importance. The gastronomy is wonderful - very varied - freshly prepared - and with a great taste! The service were also perfect: ski passes were ready, special requests could perfectly be met. We felt very comfortable here and are definitely coming again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Distance to ski lift
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Christina
Criticism

  • 4.7 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
A complaint regarding a reservation is escalating by the management. Interpersonal skills and organizational skills I have before. If everything runs approximately didn't have to be proven, that is up for difficulties out. The other service staff was nice. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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