Steigenberger Hotel Golf Resort(5 stars)

Steigenberger Golf Resort El Gouna, Red Sea, Egypt. View on map

Average rating

753 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    5.4
  • Service
    5.0
  • Location
    4.7
  • Food and Drinks
    5.1
  • Sport & entertain
    4.7
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263 reviews for this hotel sorted by travel date
Marjoleine
Pleasant stay at Steigenberger, El Gouna
  • Recommended hotel
  • Friends
  • Business trip
  • November 2014
Big and clean rooms with large balcony. Stayed on All-Inclusive base. Lots of choose at breakfast, Lunch and diner. The French A la Carte restaurant is situated in a sort of tower which has the best views of El Gouna. The food was also very good there. Nice swimming pools and sun beds. read hotel review
  • Room
    5.0

    Good size room and bathroom. Also a big balcony. Clean.

  • Gastronomy
    5.0

    Nice food and restaurants. Lots of choices.

  • Service
    5.0

    Friendly staff. English was no problem.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Big and clean rooms with large balcony. Stayed on All-Inclusive base. Lots of choose at breakfast, Lunch and diner. The French A la Carte restaurant is situated in a sort of tower which has the best views of El Gouna. The food was also very good there. Nice swimming pools and sun beds.

  • Location
    6.0

    El Gouna has everything you need on your holiday. Near to downtown and Marina area. Love the Tuktuks you can take for only 5EGP to anywhere you want in El Gouna. As an excursion I suggest the Catamaran Sunset trip. Adventurous, Exciting and a chance to see Dolphins swim in the waves of the boat. And it stops at a really nice reef where you can snorkle.

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Louise
Nice hotel, perfect for playing golf
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
This is a very nice hotel for people who like to play golf. The food is really good in the restaurant, and the staff is friendly. The rooms are very big, and you have a nice view. Also the bathroom is very big. The pool is in front of the restaurant, you have also a bar near the pool. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Monica
Amazing spot to relax.
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
We recently had our wedding in this hotel. The stuff are extremely friendly and very motivated. The rooms were perfect for all the guests. The managers and all the stuff were very flexible and willing to help in every possible way. The quality and the variety of food were exceptional. This will remain the hotel we return too. read hotel review
  • Room
    6.0

    A bit dim lighting in the room but most with an extra ordinary view, spacious and well decorated. Always clean and private.

  • Gastronomy
    6.0

    A wide variety of high quality food.

  • Service
    6.0

    Every member of the stuff was willing to offer all what they can do to help us and our guests all the time. Rooms were always clean and neat.

  • Sport & Leisure
    0
  • Hotel
    6.0

    We recently had our wedding in this hotel. The stuff are extremely friendly and very motivated. The rooms were perfect for all the guests. The managers and all the stuff were very flexible and willing to help in every possible way. The quality and the variety of food were exceptional. This will remain the hotel we return too.

  • Location
    5.0

    A 5 minute drive to downtown and the center of el gonna.

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Fabienne
Art of Cooking
  • Recommended hotel
  • Singles
  • Other stay
  • November 2014
Hotel is a leading example in understanding the art of Cooking. Fine assortment as well in Arabic, Egyption, Oriental as well as European Cuisine. Very nice breakfast too ! Nice Service, good accomodation. Beautiful area ! read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nereda
Perfect resort
  • Recommended hotel
  • Friends
  • Business trip
  • November 2014
I had a really pleasant stay at this hotel. My room was nice and big and had a good bathroom as well. The food in the restaurant was nice, once I had dinner at La Rotisserie, this restaurant is in the tower, the food over there was excellent. I hope to come back soon! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Daniel
Our stay in El Gouna at the Steigenberger
  • Recommended hotel
  • Friends
  • Proof of booking
  • Beach holiday
  • October 2014
Absolutely brilliant!!! The Manager Mohsen and his team are one of the best hotel staff i have meet in the world. Very professional and they made myself and my family feel extremely welcome. read hotel review
  • Room
    6.0

    Fantastic. We stayed in 1208, which is very large and has a great view of the golf course and the pool. Very clean and our service attendant was really friendly.

  • Gastronomy
    6.0

    Very nice. Loads of choice at the three buffets and El Gouna has plenty of choices. I believe there are over 100 restaurants on site. We tried 4 of them and were not only surprised by the quality of food but how affordable it all was.

  • Service
    6.0

    It really could not have been better, the staff are fantastic. There is a buffett at breakfast, lunch and dinner and the bar snacks are great. There is also food and drink at the club house where you will find one of the best spa services in the world.

  • Sport & Leisure
    6.0

    Very very good. The Steigenberger is attached to a fabulous golf course which has held the PGA EuroPro Tour Championships. It is very testing but fair and always seems to be in great condition. The pool is lovely and there is also a Jacuzzi which you can relax in and watch the sun go down. There is volleyball, diving, snorkelling, go-karting, tennis, horse ridding, camel rinding the list goes on..

  • Hotel
    6.0

    Absolutely brilliant!!! The Manager Mohsen and his team are one of the best hotel staff i have meet in the world. Very professional and they made myself and my family feel extremely welcome.

  • Location
    6.0

    Very nice place to stay!! Great for diving and especially good for golf!

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Erich
88 of 100 points.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
Were already very often in Egypt, we had almost always a different hotel. The Steigenberger in El Gouna does not have a beach as it is on a lagoon is, but you can also very good. Since we are a keen golfer, it is naturally very convenient older. From us the hotel gets 88 of 100 points. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Dieter
Who would like well meals rather not.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2014
Size of the room is good balcony was nice and big and everything was clean, but for a Steigenberger hotel with 5 stars the beds are an impertinence! Rock and could not also after complaint not be changed, because the mattresses on a board are 10 days back pain-(, the food in the hotel was not very varied or varied you can also beef prepare different when it was called a beef stroganov but gulasch, gulasch and the gildet for the salad buffet not good enough. Moreover, the büfettbereich for so many people much too small that only line ... up must! Honestly the i don't know of a 5 - star hotel something different and should a Steigenberger expected a little more. Because 10 days always pretty much the same food and it was bad sleep is not a holiday. read hotel review
  • Room
    5.0

    Everything top unfortunately only 2 german programs.

  • Gastronomy
    0
  • Service
    6.0

    Friendliness of the cleaning staff everything was top

  • Sport & Leisure
    1.0

    Entertainment and entertainment is not offered.

  • Hotel
    3.0

    Size of the room is good balcony was nice and big and everything was clean, but for a Steigenberger hotel with 5 stars the beds are an impertinence! Rock and could not also after complaint not be changed, because the mattresses on a board are 10 days back pain :-(, the food in the hotel was not very varied or varied you can also beef prepare different when it was called a beef stroganov but gulasch, gulasch and the gildet for the salad buffet not good enough. Moreover, the büfettbereich for so many people much too small that only line up must! Honestly the i don't know of a 5 - star hotel something different and should a Steigenberger expected a little more. Because 10 days always pretty much the same food and it was bad sleep is not a holiday.

  • Location
    6.0

    The place and the location is beautiful but that is not the food.

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Nathalie
Great hotel and golf course!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
We like it very good there! The care (my husband had to notfallmäßig 4 days in the hospital stay) is excellent! Ideal for golfferien! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Anita
Weihnachsturlaub.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Contrary to other, the staff was very friendly and helpful. All in all a beautiful vacation. What we find not good, when i in a golfhotel am, that you not even a reduction on the green fee gets. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Volker
Great holiday!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
New management is clearly to feel. Very good development. Super angelika and recovered good. Greetings and happy new year to all the team. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Alois
A hotel with good price performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Our overall 3. stay at the Steigenberger. The manageable size of the hotel was a very pleasant atmosphere in the dining hall as well as in all other public areas. The condition and the daily service of the room corresponded fully the expectations of the hotel. At our time the all-inclusive services in the area of the drinks we thought were fair. In our last stay large number of egyptian guests we found cultural enrichment and not disturbing. read hotel review
  • Room
    5.0

    We were with the location and facilities of the room very pleased.

  • Gastronomy
    5.0

    For the size of the hotel, in our opinion, sufficient number of restaurants and bars. The diversity of different bread and bread rolls to the meals we found exemplary. The richness of the different theme buffets was good.

  • Service
    5.0

    The staff was friendly and very attentive. The communication was, except in the english language, with most employees also in german possible.

  • Sport & Leisure
    5.0

    Who its sporting emphasis on the keen golfers put, is well cared for here. Some cushions, beach chairs and armchair in need, however, once a renewal.

  • Hotel
    5.0

    Our overall 3. stay at the Steigenberger. The manageable size of the hotel was a very pleasant atmosphere in the dining hall as well as in all other public areas. The condition and the daily service of the room corresponded fully the expectations of the hotel. At our time the all-inclusive services in the area of the drinks we thought were fair. In our last stay large number of egyptian guests we found cultural enrichment and not disturbing.

  • Location
    5.0

    The appreciable, but not exaggerated quality of the service was very good. If you want a quiet and relaxing stay searches, is well cared for here.

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Liane
Tragic holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2013
I have long time to decide, what i write. I will now turn my attention to this Way mr Maier and his staff on the warmest thanks. My Husband and i were not for the first time in the Steigenberger and always had great golftage, therefore also our trip in october. Unfortunately, my husband in this holiday deceased. The Efforts and competence in this house were unique. I was the secretary the whole day festellt and this has all formalities taken care of. Already after 1 week was the leichnamm transferred. A sensational performance, particularly the german consulate, mitteilete a ... release usually takes about 3 weeks. Unfortunately i had also still 2 days with this in Egypt the honour, one must not have. Now you are in a foreign country and should accept. But otherwise i would this hotel recommend it to anyone. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Sigrid
Successful holiday, enjoy, relax, relax and
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2013
The double room, the i as a single got, exceeded my expectations in size and comfort. The terrace from the rooms with view of the lagoon and the golf course were very quiet and relaxing. The room service worked well and the cleaning of bath and room was very thoroughly done. The services with all-inclusive i the first times in use. Since my holiday mainly in the entire hotel area and wanted to relax, was the hindsight exactly the right decision. So i could also at lunchtime a delicious meal at the pool bar and order wine, beer or coffee. ... I was very glad, that the guest structure of the nationalitätn was very mixed and i did not have the feeling, only under german tourists to be. read hotel review
  • Room
    5.0

    See above! The hotel was from the service so good, that i have my next holiday in january 2014 as a single booked. Tip: in the morning at sunrise a hour cozy swimming before the breakfast is great!

  • Gastronomy
    6.0

    Everything, but really everything super tasty, rich and very varied selection. Best kitchen of all my stays have.

  • Service
    6.0

    Everything was after my wishes and suggestions in progress. A form of aufdinglichkeit in relation to offers such as massage, facials, etc. I didn't experienced. I politely on the offers at the pool said. Some services, such as the massage, i have stayed in and was very pleased, as i just arranged, as i massage to have would like. It is important, also here feedback to give, then the staff it. There is no problem, just to say no! I have stayed in all areas very much friendliness and courtesy experienced. Here again, thank you to the entire staff, around the whole hotel, the good management, the am also personally mentioned, run.

  • Sport & Leisure
    5.0

    I wanted this peace and relaxation, so i can over the versatile offer not say much.

  • Hotel
    6.0

    The double room, the i as a single got, exceeded my expectations in size and comfort. The terrace from the rooms with view of the lagoon and the golf course were very quiet and relaxing. The room service worked well and the cleaning of bath and room was very thoroughly done. The services with all-inclusive i the first times in use. Since my holiday mainly in the entire hotel area and wanted to relax, was the hindsight exactly the right decision. So i could also at lunchtime a delicious meal at the pool bar and order wine, beer or coffee. I was very glad, that the guest structure of the nationalitätn was very mixed and i did not have the feeling, only under german tourists to be.

  • Location
    6.0

    The distance to the beach was no problem with the shuttle taken care of. At the beach you could very good suns, windschütztende walls have helped. Long walks on the mangrovenstrand were very pleasant. To snorkels had however a very long way through brusttiefes water remain to be addressed, the very cooled off. The low water is more for the kite surfing Suitable. The food at the beach was good and freshly prepared, could be a bit more varied. The marina and the shopping, and the restaurants are the hotel, well arranged lighted paths also as a woman traveling alone smooth and free of fear to negotiate. My tour operator ( schauins country) to request my tagesausflugnach Luxor with a group of Lithuania organized, since he still no travel offers. We had a group of 4 people a german-speaking guide on the trip. This arab christian has given us not only historically very well informed, but also fascinating with stories in ' the old Egypt' run. Great!

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Volkmar
5 stars are an absolute impudence!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Each of the well deserved vacation stress free to spend would like, he should choose a different hotel! We asked who this hotel was positive rating. Unfortunately we are on the few positive reviews tumbled. With our assessment as much gereistes few we hope unclarities for other interested parties of this hotel to be clarified. The hotel rooms are spacious, but the facilities in the old (worn out beds). 80% the guests were tourists arabic origin. Main and jacuzzi were constantly with them occupied. The 2. swimming pool with poolside bar was recently closed and all guests on the main ... pool shifted. The hoped-for peace and relaxation was the daily assault massage, manicure and ausflügeverkäufer bother us. Only massive occurrence then brought some relaxation. This hotel does not correspond to the expected 5 stars steigenberger - standard. We will this hotel in the future not any longer visit. read hotel review
  • Room
    2.0

    The room cleaning was limited only on the bare essentials. The guest is stained sheets. No change of sheets in 14 days. Empty shampoo and duschgelbehältnisse remain in the shower are (despite tips). Dirty floor in the room.

  • Gastronomy
    2.0

    The quality of the meals in the hotel is good. Who however no friend of schafsfleisch and so on. Is, also has no firm filled buffet. The advertised dine around weren't allowed per person only 3 times during the entire stay Unclean carelessly layd tables and unfriendly staff were in the restaurant at the agenda (without daily tip you will not respected). Constantly wrong issued invoices, had of the guests only corrected, and then be signed (invoices are with all inclusive guests with 0 - amounts issued). With us, the universe inclusive extent during our stay the alcoholic cocktails reduced. The had then to be paid. Dinner was no dress code required. Here one could even people in swimming trunks with shirt watch. Only on the last day of our stay, there were a bit more european guests in the hotel. Now the guests were from the staff in a necessary dress code addressed. The food at the beach is more than poor. All-inclusive guests only with burgers and other moderate meals from another hotel self catering. The drinks are here only water, coke drinks and a few fruit juices in all inclusive. Who something different, must pay for it.

  • Service
    1.0

    The room cleaning was limited only on the bare essentials. The guest is stained sheets. No change of sheets in 14 days. Empty shampoo and duschgelbehältnisse remain in the shower are (despite tips). Dirty floor in the room.

  • Sport & Leisure
    1.0

    Here there was only the screaming of the local tourists.

  • Hotel
    3.0

    Each of the well deserved vacation stress free to spend would like, he should choose a different hotel! We asked who this hotel was positive rating. Unfortunately we are on the few positive reviews tumbled. With our assessment as much gereistes few we hope unclarities for other interested parties of this hotel to be clarified. The hotel rooms are spacious, but the facilities in the old (worn out beds). 80% the guests were tourists arabic origin. Main and jacuzzi were constantly with them occupied. The 2. swimming pool with poolside bar was recently closed and all guests on the main pool shifted. The hoped-for peace and relaxation was the daily assault massage, manicure and ausflügeverkäufer bother us. Only massive occurrence then brought some relaxation. This hotel does not correspond to the expected 5 stars steigenberger - standard. We will this hotel in the future not any longer visit.

  • Location
    3.0

    To the beach it was about 10 minutes away by bus (free). Left and right from the 50 meters wide own seashore, tons of spread kiteschirme on the beach and surfers in the water. Attention danger!

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Martina
Bogus claim
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2013
Steigenberger Hotel golf resort, is no Steigenberger Hotel - but an egyptian orascom hotel. Steigenberger h. g. R. since 4 years sold at orascom and this means: the on the name and reputation of the Steigenberger hotels match expectations of a 5 star hotel were not met Steigenberger is not Steigenberger! Because of the current situation almost no europeans more journeys, the hotel is with egyptian tourists. The modified the hotelatmossphäre sustainable, as predetermined rules concerning behaviour such as dress code and forced as well as the stay spaces of the many children not enforced. The infrastructure is in umgebungsbereich ... and on the beach enough maintained. So broken gartenlampen not replaced, with bird droppings dirty sidewalks not cleaned and the padding of the beach chairs were in majority torn and dirty. The service, in the service area, particularly with regard to female persons, the alone, to be desired. Good is the meal with a rich buffet. Unfortunately, the offer in the à-la-carte restaurant locally in another spartanic equipped, with dirty chairs and little atmosphere equipped property moved. Generally the hotel is of the infrastructure dated and requires einerb urgent revitalization. The shopping within the complex are to forget and antiquitiert. read hotel review
  • Room
    4.0

    Generally good, clean, nice size and good location. Air conditioning was very noisy. The whole has aged somewhat. In need of renovation!

  • Gastronomy
    4.0

    The gastronomy is located on a good level. Dia the number of restaurants was due to the current situation collapses. The buffet was rich, fresh and international, with an emphasis on the egyptian clientele was. Hygiene was good. The atmosphere was unacceptable. It was missing a outdoor restaurant. The infants, as well as the babies took all attention. There was no quiet minutes, where we undisturbed could eat!

  • Service
    4.0

    The. are partly depended on the person. Good services in the field of room service and service in general. Left a lot to be desired especially the bicycle rental (still geneu 1 bike without air available), the service at the beach with beach chairs and towels, and the pick-up with the luggage, as well as the offered bootstransporte, whereby the bootstransporte within the lagoon much to be desired let. The complaints were taken note and it was partly also reacted to.

  • Sport & Leisure
    3.0

    The leisure time offers in the hotenbereich were either sistiert or missing. Only the golf club met the expectations. Beach/pool see above (are torn, modest service, showers partly out of order...)

  • Hotel
    2.0

    Steigenberger Hotel golf resort, is no Steigenberger Hotel - but an egyptian orascom hotel. Steigenberger h. g. R. since 4 years sold at orascom and this means: the on the name and reputation of the Steigenberger hotels match expectations of a 5 star hotel were not met Steigenberger is not Steigenberger! Because of the current situation almost no europeans more journeys, the hotel is with egyptian tourists. The modified the hotelatmossphäre sustainable, as predetermined rules concerning behaviour such as dress code and forced as well as the stay spaces of the many children not enforced. The infrastructure is in umgebungsbereich and on the beach enough maintained. So broken gartenlampen not replaced, with bird droppings dirty sidewalks not cleaned and the padding of the beach chairs were in majority torn and dirty. The service, in the service area, particularly with regard to female persons, the alone, to be desired. Good is the meal with a rich buffet. Unfortunately, the offer in the à-la-carte restaurant locally in another spartanic equipped, with dirty chairs and little atmosphere equipped property moved. Generally the hotel is of the infrastructure dated and requires einerb urgent revitalization. The shopping within the complex are to forget and antiquitiert.

  • Location
    4.0

    The location is very nice and the golf course of the golf club El Gouna embossed lagoon surrounding area is also very impressive. The way to the Downtown El Gouna is short and well to foot feasiblly. The way to the beach by the sea, with shuttle transport to ensure. The beach by the sea looks leave and especially through kite surfers use. Due to the tide, is the access to the badevernügen tedious and 'kilometer far'.

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Carmen
Hotel with small drawbacks
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2013
We were now in august in the Steigenberger golf resort El Gouna. At first glance the hotel made a good impression, but if you in more detail, there are a lot of places, where it hooks. We had our 17 year old son and for him the full price paid. Different than on the pictures from the hotel one gets however no room in the 2 large beds is possible, but only a double bed and for the 3. person there is only one setting bed, that quite is past its best. Nice is the huge shower and the really ... large balcony in the form of a kind terrace, with a direct view of the salt water lagoon. Great is the architecture of the house, it is in the hallways no windows, so the wonderful wind through the entire building was, which at the temperatures is really pleasant. It is also the friendliness of the staff, however, it is almost imperative, at least something to speak english, then one comes best way. The toilet at the pool left however much to be desired, would have to be urgently reconditioned and smells quite, as well as the jacuzzi. There was every morning fresh water above, but it is too small for so many people and started after a short time to smell. One should avoid. What was very inconvenient, is the beach. One is in few minutes with the shuttle bus drove in front of us, that is ok. Unfortunately the beach is not flat, but simply flat, that meant, the water is a about to wade and the approximately 500 meters far. Afterwards a circa 10 meters wide stony reef, not crossing and then the open sea. So for families with small children and to the kitesurfen really ideal, but for swimming totally unsuitable. You also get to the alleged beach bar, which belonged to the hotel, only pisswarme drinks and food wrinkles. In the hotel plant gives it directly at the pool a small cottage with air conditioning, where 3 beautiful recliner and the owner and her 2 helpers to favourable prices professional and at a good price a professional massage. Beware! Prices are negotiation, although their catalog first fixed prices is possible. So applies to azza, then everything is good. There is still a bit further to the salt-water lagoon a 2. beauty salon, where you can get pedicures and manicures and many more but absolutely watch out, not with the prices twitted is. So i would recommend to stay at the pool. Who it exclusive may, with a small boat (the hotel staff runs a anytime over) in 2 minutes over the lagoon on the other side of the golf course drive. The golf course looks professional, i can but unfortunately no judgment, since we don't golf were. There is definitely still a real spa, with sauna and steam room (but was broken, at the time, when we were there). The prices are somewhat higher, but it looked good, as far as i judge from the outside could. There there is also a restaurant, where you for a dinner to book can, although the not to the all-inclusive deal, which means if you want to eat there, we must pay. The hotel was probably due to the unrest in the country only to a third room, which was nice, since it was not so full, however the disadvantage, that the 2. the pool, where there was a bar, the bar had been open and the restaurant, which i have just mentioned, had been open. On request we were told, that it closed for renovation could have been, but we suspect, that simply too few guests were there and therefore open to expensive would be. Especially positive is someone to be highlighted, the all the excursions organised for us and with much fun and humour. So if it no desire have, you in everything even to take care of it, then to the man with the rasterlocken, the most anywhere at the pool or so rumtreibt. He sees just about everything and you get a snorkel tour, diving, quad biking and so on at a really good price. He knows god and the world, and it must not be paid extra (you can but of course, as it is very badly). So overall i would say, the hotel was ok, but if you on luxury stands and really 5 star level expected, then you are not right. read hotel review
  • Room
    5.0

    Very large, beautiful shower and huge balcony tv leaves much to be desired, left and right side of the picture is as truncated mini bar was free, (which was very good, because the temperatures, one must necessarily much drink)

  • Gastronomy
    5.0

    Breakfast and dinner is very good and it is hard every day something new to create, what however not always good. Food is often not so tasty, as it looks, but one always definitely finds at least a court, what one could eat. The desserts, huge offer and prepared with much love

  • Service
    4.0

    The staff was nearly all very friendly and courteous, however, to complaints or not only very slow, or only after repeated requests. The fruit basket, the one at the tour operator promised, was not there, and was also not more delivered on request and after we with other guests had seen, that of two oranges and nothing else is, we could also pass. What was very bad, is the slowness of the staff at the lagoona terrace bar. There you can eat lunch, which i however in need of warn against any promotion, if you're not 30 minutes on a few chips want to wait. We were only there for 2 times and each time it was terriblly tasted. The room cleaning was neat and the men were very nice.

  • Sport & Leisure
    3.0

    Except golf no sports facilities, the hotel offers, the offers for the all inclusive package include (glass boat, canoe and so on) are pretty nice for children, but not for real athletes, as you only in the lagoon, and not in the open sea

  • Hotel
    4.0

    We were now in august in the Steigenberger golf resort El Gouna. At first glance the hotel made a good impression, but if you in more detail, there are a lot of places, where it hooks. We had our 17 year old son and for him the full price paid. Different than on the pictures from the hotel one gets however no room in the 2 large beds is possible, but only a double bed and for the 3. person there is only one setting bed, that quite is past its best. Nice is the huge shower and the really large balcony in the form of a kind terrace, with a direct view of the salt water lagoon. Great is the architecture of the house, it is in the hallways no windows, so the wonderful wind through the entire building was, which at the temperatures is really pleasant. It is also the friendliness of the staff, however, it is almost imperative, at least something to speak english, then one comes best way. The toilet at the pool left however much to be desired, would have to be urgently reconditioned and smells quite, as well as the jacuzzi. There was every morning fresh water above, but it is too small for so many people and started after a short time to smell. One should avoid. What was very inconvenient, is the beach. One is in few minutes with the shuttle bus drove in front of us, that is ok. Unfortunately the beach is not flat, but simply flat, that meant, the water is a about to wade and the approximately 500 meters far. Afterwards a circa 10 meters wide stony reef, not crossing and then the open sea. So for families with small children and to the kitesurfen really ideal, but for swimming totally unsuitable. You also get to the alleged beach bar, which belonged to the hotel, only pisswarme drinks and food wrinkles. In the hotel plant gives it directly at the pool a small cottage with air conditioning, where 3 beautiful recliner and the owner and her 2 helpers to favourable prices professional and at a good price a professional massage. Beware! Prices are negotiation, although their catalog first fixed prices is possible. So applies to azza, then everything is good. There is still a bit further to the salt-water lagoon a 2. beauty salon, where you can get pedicures and manicures and many more but absolutely watch out, not with the prices twitted is. So i would recommend to stay at the pool. Who it exclusive may, with a small boat (the hotel staff runs a anytime over) in 2 minutes over the lagoon on the other side of the golf course drive. The golf course looks professional, i can but unfortunately no judgment, since we don't golf were. There is definitely still a real spa, with sauna and steam room (but was broken, at the time, when we were there). The prices are somewhat higher, but it looked good, as far as i judge from the outside could. There there is also a restaurant, where you for a dinner to book can, although the not to the all-inclusive deal, which means if you want to eat there, we must pay. The hotel was probably due to the unrest in the country only to a third room, which was nice, since it was not so full, however the disadvantage, that the 2. the pool, where there was a bar, the bar had been open and the restaurant, which i have just mentioned, had been open. On request we were told, that it closed for renovation could have been, but we suspect, that simply too few guests were there and therefore open to expensive would be. Especially positive is someone to be highlighted, the all the excursions organised for us and with much fun and humour. So if it no desire have, you in everything even to take care of it, then to the man with the rasterlocken, the most anywhere at the pool or so rumtreibt. He sees just about everything and you get a snorkel tour, diving, quad biking and so on at a really good price. He knows god and the world, and it must not be paid extra (you can but of course, as it is very badly). So overall i would say, the hotel was ok, but if you on luxury stands and really 5 star level expected, then you are not right.

  • Location
    3.0

    Location is good, but not directly at the beach, the nearby small city center, with an emphasis on small lies, it is with the ländertypischem tuk tuk only a few minutes and costs per person and simple drive only about 50 cent, otherwise there was far and wide not much, but for us no role, since we for diving and snorkeling were there and no nightlife expected

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Alexandra
Very relaxing
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Had a wonderful and very relaxing holiday. If you want to 'party' is, this is not well cared for. Pure relaxation! Rooms are a little 'old-fashioned' furnished, but clean (not lapped but ok.) And large. Balcony in terms of size as a terrace ☺. But you need not.! Staff was very accommodating and extremely friendly and anxious. Small error you see as gladly away. Beach is not with few steps to reach and not appealing. Clean, but the rooms are not 'Steigenberger-niveau'. Stayed there 1 times for full 2 hours. Water top. Loungers way too far away from ... the water, by very many windsurfers are. I was afraid to get into the water. Since i do not have the bunch of surfed wanted to be. Recommended: the beach at the Hotel Marina (great. I prefer for the beach chairs). Easy with the tuk-tuk for about 0,80 Euro go there and enjoy. Laguna landscape with the hotel but lovely! I really liked it. Food was delicious and varied. The best part was the nice atmosphere on the patio the food. No loud noise like in other all-inclusive hotels. You could very comfortable dinner. But 10 stars. Conclusion: if again el-gouna, then i try the next time the Sheraton, the correctly on the sea. read hotel review
  • Room
    5.7
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
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Gerhard
It was okay but not very good!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
A beautiful stay at this hotel, but unfortunately some shortcomings this hotel. It is a house, which a few years old, accordingly, are the amenities and air conditioning in public areas. Unfortunately also a bad service, when day at the lagoon is. We also found it brash from our room cleaning service, that, although we have directly tip on the first day he gave, knocked it twice in the 8 days of our door, and asked, if there was anything they could do ( he just wanted to tip) and at the same time, if we euros in notes can ... change. We think, it should actually not in a ' Steigenberger- house ' take place. We 63 and 57 years read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Peter
A great vacation, we gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
A nice and relaxing week with many found pleasant surprises. A very attentive and helpful staff, at the front desk and in all other areas. Our conclusion, one week in this hospitable place, our expectations of a 5 star hotel fully exceeded, was in our opinion unfortunately too short. The parting was not easy. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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