Hotel Laguna Beach Resort & Spa(4 stars)

Zlatna Ribka View on map

Average rating

16 hotel reviews

    Rating by categories

  • Hotel in general
    3.9
  • Room
    3.4
  • Service
    3.3
  • Location
    2.7
  • Food and Drinks
    4.1
  • Sport & entertain
    3.8
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8 hotel reviews for undefined sorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ratko
Top Sozopol archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
We are rather with mixed feelings to Bulgaria dangers. We are by car hang-drive and it has endless long, could but also some impressions from Bulgaria carry forward. First we are a bit around dangers, since we didn't in advance had booked. The Hotel Laguna beach four stars was initially very personable and finally also. We have big eyes made we the lady at the reception the price wrote. 5 days for 2 people all inclusive at 577 Euro, okay. nehmenn. The rooms large and clean, the food much after unserne taste, the staff rather neutral and unobtrusive. The town ... of Sozopol is located about 4 kilometers away, was a lot of movement and offers a lot of entertainment. For children and adolescents is a little paradise, I would say. Restaurants, bars and pub come however also not too short. The Bulgaria vacation was for us sharpened and the town of Sozopol a feast for the eyes, would gladly come again read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    4.0
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Michael
Super family holiday archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
This holiday is in very pleasant stay. Location, staff, beach etc. very nice. The only drawback is the wake cleared dirt in the area. This corner of the country and the hotel are recommended. But if you go abroad to get to everywhere to speak German, you should probably choose a bigger area, but with a little English there is also great. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Nina
Very nice hotel for a quiet family vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2010
Medium sized hotel with individual buildings. Grounds very nicely done. Large pool with a swim-up pool bar, good pool chairs, everything was clean and tidy. Guest structure composed of Bulgarians, Russians and Germans there. Whereas it should be mentioned that the first two for a nicer place made as the latter, enhanced Urlaubsdrittel were unfortunately at the foods. read hotel review
  • Room
    5.0

    Nice, clean, full room. Kettle in the room, flatscreen, bathroom was very very nice.

  • Gastronomy
    4.0

    There was a large restaurant and many bars. The downside is the "beach bar' not on the beach, but in the hotel area. Food was good. With Mamas roasts and dumplings of course it's not to compare, but it tasted definitely. In the dining room was always quite loud music, I found little wear and tear. But you can eat outside.

  • Service
    3.0

    Friendliness of the staff is not answer all inclusive. Only nice people rare find. Many tourists were upset about the staff. But honestly, if I every day obnoxious, inconvenience is German tourists which I, I would have bad mood. It is nice to the people and wins a smile instead of Punitive views, treated very friendly. Complaints were took care in the room. At the reception German and English spoken (not fluent in, but what I in another country when I am in flowing German with all wanted to talk? Then you should try it on the edge of the Baltic Sea)

  • Sport & Leisure
    3.0

    Entertainment was the only thing that I found the hotel really silly. Two young girls are the "girls" of the hotel and they are perhaps trouble, but it didn't really get. For adults, nothing done. and the Minidiskothek for children is put on current music and somewhat to dance. So nothing with any typical Kinderliedern/dancing and what it knows. So if you want great entertainment program with evening shows, this is not the place to go.

  • Hotel
    5.0

    Medium sized hotel with individual buildings. Grounds very nicely done. Large pool with a swim-up pool bar, good pool chairs, everything was clean and tidy. Guest structure composed of Bulgarians, Russians and Germans there. Whereas it should be mentioned that the first two for a nicer place made as the latter, enhanced Urlaubsdrittel were unfortunately at the foods.

  • Location
    4.0

    5 minutes walk to the beach, 5 minute taxi ride (8 leva- 4 Euro) to Sozopol - beautiful old town with many shopping and entertainment opportunities. Excursion possibilities not in the immediate area. Nessebar and Aquapark very far away.

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Daniel
Very beautiful area, beautiful old town archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2010
grounds are beautiful, great pool and children's pool, rooms are small but clean and nice, some with a scenic view of the pool area. All inclusive is good, the food tasted, unfortunately, there is the cocktails didn't always what you wanted to drink. Nationalities were very mixed, bulgarian, Russian is increasingly more German (which unfortunately morning at 7am to reserve the beach chairs, fully embarrassing find I. read hotel review
  • Room
    5.0

    Small but ok, some nice view, refrigerator, kettle, nice bathroom, clean.

  • Gastronomy
    5.0

    I it was always very tasty. Salad, fish, meat, rice, spaghetti, there was something for every taste.

  • Service
    4.0

    There is always black sheep under the staff, but most of them are friendly, the staff at the reception speak German. Entertainment is served from 2 young girls and for children do it was good for adults it was nothing, if you want a lot of entertainment and shows, does. Doctor came immediately, but it costs 50 Euro.

  • Sport & Leisure
    3.0

    Activities rather poor, nice pool, on the beach jet skiing, paragliding, water ski, banana boat, windsurfing. Too few beach chairs on the beach and at the pool.

  • Hotel
    5.0

    grounds are beautiful, great pool and children's pool, rooms are small but clean and nice, some with a scenic view of the pool area. All inclusive is good, the food tasted, unfortunately, there is the cocktails didn't always what you wanted to drink. Nationalities were very mixed, bulgarian, Russian is increasingly more German (which unfortunately morning at 7am to reserve the beach chairs, fully embarrassing find I.

  • Location
    5.0

    3 minutes walk to the beach, clear water, but lots of cigarette stubs and too little holteleigene beach chairs, but nice. The old town in Sozopol is beautiful, great old houses, rocky coast, street performers market, everything one could want. Larger cities as Nessebar are unfortunately too far, Aquapark unfortunately also.

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Guido
A very nice hotel with great service archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2010
A straight for relaxation searchers families highly recommended Hotel. If you want you can take the shuttle bus at any time after Sozopol. The beach is very recommendable. In general, no waiting time always sufficient Beach chairs and umbrellas (also by the pool). All in all very relaxing. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Gottfried
holiday? archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2010
We stayed for two weeks to relax in the hotel, unfortunately was the music in the dining area and by the pool too loud (disco). As all inclusive tourists made us feel like second class guests. Certain drinks were only to vorgeschhriebenen times of the different bars as this at different times for Ali tourists were open, otherwise you had the drinks pay, large paths the cause was. The food was not varied and mostly cold, but in the microwave heated could be! The staff went out of their way to fulfill its tasks but my he ausgebremmst respect from ... the hotel is pretty good. Godfrey July 2010 Ulrike 45 46 read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Sven
Hotel Laguna beach resort & Spa archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • June 2010
We, a family with two children in June 2010 our 2 week holiday, in Laguna beach spent. There were minor flaws, but not more important. The holiday ran smoothly. When we arrived home, I felt physically worse and worse and had to visit a doctor. There has been a legion infection, it is a two-way thing pneumonia triggered. I had nine days in hospital treatment. Legionella of stagnant water in pipes, which is not used for a long time. At the Showers are waterhaze the bacteria, you can breathe an. Since we were there in the early season, we have ... with great rooms probably had contaminated shower, which is probably never been turned. I as the father of two young children thought that was very huge large wastage, in a four stars Hotel! What would happen, if we (2) and (4) as our children first have gedusch? Did God forbid! Since we from the tour operator (its) no compensation received an insight, we would advise all this hotel again! The tour operator quoted: In the hotel all the sanitary measures are complied with. We say: the hotel is dangerous! We are deeply disappointed! Who still holiday want to spend up a tip: in front of the showers hot water and shower 20 minutes walk. Steam do not breathe. Then a normal shower. Finally: we want the long longed for Annual vermießen. Bulgaria is a nice holiday destination but that similar cases of negligence must be uncovered! For the sake of relaxation. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Daniela
Not recommended! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2009
We spent 5 days at the hotel and, in the end we were very disappointed with the whole service, from the food and from all the staff. The people were very poor and unwelcoming. Sometimes we more than 30 minutes to get a glass of water. The selection of food was fun droll - 3 dishes, 2 salads and desserts for 3 days only fruit and ice cream. Really bad for a 4 star hotel. Full disappointment ... Not recommended! read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.4
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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