Hotel Cavo Spada(5 stars)

Kolymbari Bay 73 Kolymbari Gr 73006 Show map

Average rating

63 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.5
  • Service
    5.0
  • Location
    4.2
  • Food and Drinks
    4.9
  • Sport & entertain
    4.6
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17 hotel reviews in Englishsorted by travel date
Claudia
Just amazing!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel fulfilles all wishes, we had a room with direct pool access - just amazing. The front desk is very professional and totally helpful. In spite of the 5-star -luxury-ambience is the personal contact to tourists-you can wholeheartedly be comfortable! Great for a few relaxing days to turn off and relax read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Maximilian
Great vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The hotel is in a very nice location, quiet and attractive. Unfortunately is the rich buffet food in the Selbstbedienungsvitrinen mostly cold, which in a five-star hotel in my opinion, is not to be! Especially the friendliness of the staff is worth mentioning. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Marc
The best hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2012
Hotel with not to mutch of rooms, by the beach, with nice pool and gardens, seats and umbrellas on the garden by the pool and on the beach. All day long you can see the cleaning team working all over the hotel, the rooms were cleaning more times a day, towels in bathroom were changed more times a day, the garden and the pools were cleaned almost everyday The staff is always ready to help you for all things, any time of the day nice restaurants with variable food on buffets, good breakfast and dinner, nice presented and friendly waiters ... an waitresses The poolbar and the mainbar are in one word fantastic with friendly barkeepers The guests are familys who comes for a quit resort read more
  • Room
    6.0

    nice and comfortable big size rooms, big size bed, air condition, terrae, minibar, safe and telephone

  • Gastronomy
    6.0

    3 restaurants and bars great choice in food and drinks, verry variable every day everywhere, in restaurants and bars is clean the proprieerety The cuisine is variable but you an get traditional foods

  • Service
    6.0

    Staff do all as possible to help you having a good resort They speak and understand more languages, most English Rooms are cleaning more times a day there is laundry sevice, beauty center and a spa and gym center

  • Sport & Entertainment
    6.0

    tenniscourts, great mainpool, animation for children, aquagym and aerobic, the pools are verry clean, every day the pools are cleaning, lot of sunbeds and sunscreens

  • Hotel
    6.0

    Hotel with not to mutch of rooms, by the beach, with nice pool and gardens, seats and umbrellas on the garden by the pool and on the beach. All day long you can see the cleaning team working all over the hotel, the rooms were cleaning more times a day, towels in bathroom were changed more times a day, the garden and the pools were cleaned almost everyday The staff is always ready to help you for all things, any time of the day nice restaurants with variable food on buffets, good breakfast and dinner, nice presented and friendly waiters an waitresses The poolbar and the mainbar are in one word fantastic with friendly barkeepers The guests are familys who comes for a quit resort

  • Location
    6.0

    The hotel is near the beach, the garden is connected with the beach, the hotel is near Columbari, a little town, 15 minutes with bus and you are in Platania, a bigger place with dancings and shops, when you ride 20 minutes longer with bus you are in Chania, in my opinion one of the most beautifull towns of Europe Trip from hotel to airport is by taxi 30 minutes, by bus from touroperator 60 till 90 minutes, depends the hotels the car must visit 10 minutes walking and you find several supermarkets excursions are posible, from the hotel you an make a lot of excursions the line bus stops once a day at the hotel to go to Chania

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Gerald
Wonderful quiet
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
Dreamlike complex located directly at the beach, extremely quiet, as very little to not any animation, around the complex quiet. Room in extremely good condition and decay furnished, towels were changed 2 times a day, food is varied, unfortunately however not very warm, restaurant atmosphere excellent, great air-conditioned, very bright and friendly. Staff spoke unfortunately only English, audience mixed, Russians, northern, Italians, little German-speaking guests. When booking would be all inclusive highly recommendable, as the drink prices are very high. Apart from that gladly again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Luzy
Very relaxing vacation for couples!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Madly relaxing vacation in cavo spada spent. About the friendliness to cleanliness of the hotel one can only say, great! For families however less suitable, since no animation or other offers are available. However for us as a couple, it was exceptionally beautiful and quiet. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Michael
Cavo Spada Kolymbari
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2011
Successful stay. The only drawback: stray dogs on the beach and at the pool. Some dogs in the pool. Hygienically risky. Punctuality in terms of meal times not one hundred percent. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Kerstin
Best rest and relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
For peace and relaxation seeking a great hotel. No annoying animation, no loud music, no noisy guests. In the three years, in which we in this hotel vacation made us fell the quiet room, in which you could barely hear the neighbors. The hotel with its about 150 rooms on the smaller, more manageable. Since then, the hotel for me 'the short distances'. Architecture and decor are rather factual, modern but with a pleasant atmosphere. The soft lawn by the pool leaves me forget that it shoes. Immediately adjoining the sea, with a sand/gravel beach. The staff was very friendly ... and accommodating this year. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Brigitte & Uwe
Relaxing vacation, with great pleasure again
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2011
Not typical Hotel in mostly two-story construction. Modern, quiet hotel in a V-shaped arrangement to the ocean, with lounge character. Hotel about two kilometer from kolymbari location. Good bus connections in the 30-minuten. No nightlife-just outside and to reach by bus. All inclusive was only until 23:00 H, espresso and cappuccino cost extra! Wide choice of food and good quality. Locals main courses will be a bit too short. Rooms are modern and generous-daily cleaned. Towel change daily. Pool towels available against a deposit. Everything was very clean. The hotel is less suitable for children. No Entertainment. Good Very ... Relaxing. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Nils-Åke
The Cavo Spada is highly recommended
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2011
The staff is very friendly and service minded and there is a professional management. The hotel is very nice with a pleasant interior and architecture. The restaurants offer such a variety of good food every day that you do not need to go elsewhere. Cavo Spada has a great High Class SPA where you can get all kinds of SPA treatment. They also have a sauna and a nice steam–bath. If you prefer a quite, warm and friendly, small 5-star resort you will definitely not be disappointed to choose Cavo Spada. Our visit has been very relaxing and enjoyable. You ... will find a very calm and quite natural surroundings and a nice natural beach. No disco or other distraction except for a weekly nice music entertainment evening under the stars. The Cavo Spada is very good for bringing children and if you are disabled there is no problem at all with internal communication. I have been at Cavo Spada three times during 2010 and 2011. I regard the hotel as my “own” summer cottage. I cannot find one single detail to complain about. Go there yourself and challenge my resume; you will not regret this choice. I will give Cavo Spada a rating of 5-star Plus. I will surely visit Cavo Spada again next year. read more
  • Room
    6.0

    The bigger rooms are very nice, the junior suites room 128 and 228 is very very nice with a betiful seawiev, 228 with a big privat terrace. Interior quiteok and bathoom has a very good standard, spacius shower area

  • Gastronomy
    6.0

    Extremly good kitchen with a great variation in the daily change of menu. Good breakfast choice.The daily meny give you a chance to select a four or five course meal both at lunch and dinner. The Housewine (rose) is quiteok. Nice nd clean area and settings för dinner. The Italian a la carte Restaurnt Azzuro serve good food suituated next to the main Restaurant Arsenali. Both Restaurants offer outside seating under the sun or stars. The Maître d'hôtel has very good knowledge of the local better Greek wines on the wine list.

  • Service
    6.0

    Warm,friendly and professionell Most of the staff speak good English Good quality of cleaning the room Quick and alert response for enquiry

  • Sport & Entertainment
    5.0

    Sportfacilities like tennis is good Large poolarea, very friendly for bringing children Enterrtainment once a week, live music, could be increased Wild beach - nothing to complain about - some big palms give some nice shadow Sunbath next to the poolarea with nice sunbeds

  • Hotel
    6.0

    The staff is very friendly and service minded and there is a professional management. The hotel is very nice with a pleasant interior and architecture. The restaurants offer such a variety of good food every day that you do not need to go elsewhere. Cavo Spada has a great High Class SPA where you can get all kinds of SPA treatment. They also have a sauna and a nice steam–bath. If you prefer a quite, warm and friendly, small 5-star resort you will definitely not be disappointed to choose Cavo Spada. Our visit has been very relaxing and enjoyable. You will find a very calm and quite natural surroundings and a nice natural beach. No disco or other distraction except for a weekly nice music entertainment evening under the stars. The Cavo Spada is very good for bringing children and if you are disabled there is no problem at all with internal communication. I have been at Cavo Spada three times during 2010 and 2011. I regard the hotel as my “own” summer cottage. I cannot find one single detail to complain about. Go there yourself and challenge my resume; you will not regret this choice. I will give Cavo Spada a rating of 5-star Plus. I will surely visit Cavo Spada again next year.

  • Location
    6.0

    Nice architucture and buildings Wild and naturell nature - suit me find as I do nor like the normal crowdy and noisy tourist surrnding. If you look for shopping - select another hote

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Sveti
Definitely not a five-star hotel!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2011
Dirty towels and beach chairs at the beach not! Although all inclusive coffee and many drinks were to pay For guests with half board was an espresso for example included and for all inclusive just not-strange Dinner was very good! Breakfast schlcht-no fruit etc... Many guests were in the bikini & barefoot dinner Pool in the room not clean At the reception you had to fill in all documents, normally take the recipe Zionists the passports and make the fast for the guests etc. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    2.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    3.0
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Reto
Good corner of the north coast
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • July 2011
Quiet Location Near Kolimbari, nice Fishing Village. Large Area. The atmosphere is rather cool, but correct. Advice to the hotel. Feet of the beds with felt glue, then there is less noise at the Push about the beds. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Kostas
Great Hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
The hotel we loved it. Pure luxury. we had a room with a private pool. The size of the room and the bathroom was great. The hotel was very generously designed. The atmosphere in the hotel very pleasant. Great is the almost all of the rooms have access to the pool. In the immediate vicinity there is not much to see. So pure relaxation. The beach is a Pebble beach. Not so nice. At dinner we noticed that one or the other people in your shorts showed up, a bit disturbing since ambience. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
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Nicole
Great hotel for relaxation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
Even if the hotel were selected and moved there, we were finally very happy. It is absolutely quiet and off the beaten path and is therefore to relax, for a pure beach holiday very suitable. The offer of dishes and drinks (we had all inclusive) we enjoyed in quality and variety very good. In an international hotel should fries and pasta always there for everyone, but also a variety of typical local dishes were always in the buffet to find. Good we found the desserts buffet. The grounds are very well, only the beach with gravel is negative to say. ... Although the hotel has no games for children( playground or babyplantschbecken) has, were surprisingly many small children, my kids (12 + 9) and I didn't bother us. The room was very nice, the bathroom was really big and well equipped, only the chair in the room was actually added only a sofa and sleep rather unsuitable. At the check-in it would be helpful, the various offers and called/declared premises to get, so that you don't by coincidence on the information or possibilities must. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Child care or playground
    2.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Sabine
The Hotel five stars The service ok!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
POSITIVE: The hotel itself is awesome! Really great and everything still very new. If you just want to relax and unwind, ideal. Very well-kept area. - the wellness area was great, but always empty. Clearly, if the summer vacation already back in. -The food in the main restaurant were very delicious. Daily varied and it wasn't't too large selection. - the rooms were very beautiful and big (we had a room with view of the sea and private pool). We had booked all-inclusive, which was the right choice. The hotel has 150 rooms and therefore you get the feeling a ... bit 'to be'. NEGATIVE: Overall, the service was absolutely not the five stars Hotel justice. The pool bar was only one person, the all the guests had to provide, because there was only open during the day. -Too few beach chairs by the pool available, even though so much space to the existing surface would be. (partly also broken chairs) The lobby bar (only open in the evening) was occupied by two people, the hinstürmten absolutely were overwhelmed, because here then all hotel guests. -Too few seats outside, so you had to get if you don't was fast enough, the evening sit inside. It was also nothing offered, once a week is probably a 2-3 hour singer for the evening. That was it. The friendliness of the staff was corresponding very economical at all! I could not understand, but that should not concern me as a guest actually not. -Shower gel and shampoo in the room was empty and not more filled up. -Two only two large towels in the room (no beach or pool towels separately) The pools were down chilled, but unfortunately 1-2 degrees too cold. Eww. The plates in the main restaurant were in this warm-racks and really much too hot. -The misteriös effective Manager of the hotel crept again and again acknowledged by the hotel and if everything was running smoothly, but apparently he has seen the bugs/work. He could not even say hello. GENERAL: -The best rooms of the hotel are either in the main pool or the rooms with a private pool. You could eat in one of the theme restaurants, 'for free', but you have to the drinks pay. ( total Nonsense) -One had to be aware, that there is in kolymbari nothing is, the nearest town is 20 kilometer away about chania. -Is highly recommended, is to rent a car (not expensive) and a little the island to explore, are really nice spot to discover. Never without transfer book, the hotel is away from the airport heraklion 160 kilometer! (Or, alternatively, the same destination chania book) All in all it was a very nice holiday, but the hotel was a bit boring. We are now also no friends of the large action with entertainment, etc., but we had expected a little more. Given that nothing round about there was to avoid. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Christa
Unfortunately, we couldn't of five stars speak!
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • June 2011
The five stars were here in the lottery no German staff very unfriendly staff and absolutely no Greek atmosphere in this hotel unfortunately we were when our booked hotel was otherwise we would have not booked this hotel. For us it was a very unfortunate stay. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    1.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    2.0
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Franziska
For a quiet holiday exactly the correct hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
All in all a comfortable hotel with quiet atmosphere. If you are looking for a relaxing holiday only want to relax this is the place to stay. The atmosphere was like maybe not for everyone, but we liked the modernity of the hotel was very good (equipment, furniture, etc.). Almost the whole staff positive convinced, but there was a receptionist, are certainly still needs to make up for lost ground in terms of dealing with guests or their satisfaction. The staff can be described as friendly and unobtrusive, for our requirement but was just perfect. The guest structure was ... mixed and very pleasant. Many different nationalities of all ages. But overall, little German speaking (during the stay we noticed a German-speaking family). for those Beach bathing shoes necessary, because it is rocky. We were now the second time in this hotel and were completely satisfied; we had a wonderful Week and would again at any time come. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sina
Hotel with no atmosphere! No atmosphere! Not 5 stars! archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • May 2010
The hotel to a Fünfsternstandard to offer. Except for furnishings and the cleanliness of the room can get this standard but not stop. The food (breakfast, lunch and dinner) at the buffet in the main restaurant is plain and boring presented. Quality and the change of the food leaves a little to be desired. In the service area are very many unprofessionaly temporary employees from Eastern Europe. Only the main bar and the pool bar is very good with Greek professional bartenders occupied. This hotel lacks any flair - ambience in vain. The warm Greek hospitality is can't be found ... here. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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