Hotel Hesperia Playas de Mallorca(3 stars)

Gran Via Del Puig Major, 2 Show map

Average rating

150 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.7
  • Service
    4.6
  • Location
    5.3
  • Food and Drinks
    4.2
  • Sport & entertain
    4.4
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54 hotel reviews in Englishsorted by travel date
Anja
Absolutely solid hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
For the value for money great hotel. Friendly staff, however hardly any knowledge of German. Ideal location and the beach. Restaurant atmosphere of the hotel rather moderate, in particular during dinner very noisy. However varied choice of meals. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Eva & Marek
Great vacation:-)
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
With the statements the other guests, if many statements fully for example 1. The rooms were clean, but badly soundproofed 2. The staff were friendly and spoke German 3. The food was good, but not well seasoned 4. The hotel has very good location, near to the beach, for three stars surprisingly good. 5. the odors of the channel, the mostly in the morning quite were strong. ( no room from the street!) 6. Many british people, however it didn't bother us, in October a lot of senior citizens for quiet-) 7. the dry rolls, have toast and pancakes ... the breakfast saved. 8. The chairs at the beach: per beach chair 4.50 Euro per day umbrella extra 4.50 9. Safe 2 Euro per day + 10 Euro deposit ( we have the deposit without any problems get back, the receipt store) 10. And the weather was wonderful, no rain, sun, 27 degrees, the sea still warm-) 7. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Alfred
Good hotel, price-performance superb
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The location of the hotel was unique, directly at the beach, surrounding lots of pubs with live music and nevertheless peaceful, however I would recommend a room to the pool to take, since the room to the street probably very noisy. The food and breakfast was very good for the size of the hotel even very good. The room was new and very clean. We paid for the week 369.- Euro per person, there has the value for money absolutely right. Disadvantage, the beach is not as clean as usual, is perhaps the fact that there end of the ... season go there. Chairs on the beach very expensive, 2 loungers and an umbrella 13.50-. The personakl was very friendly and attentive. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Lutz
Who wishes peace is here in the wrong hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Would not the nightly noise disturbance would be the most reasonable read more
  • Room
    5.0

    The room size is adequate, just a little spartan. In the bathroom kaumablagemöglichkeiten, although enough free wall surface available.

  • Gastronomy
    4.0

    The food at the breakfast buffet was adequate, but could have been a bit more variety required. The evening buffet was offered daily variety and something for every taste.

  • Service
    5.0

    Staff were always friendly and concerned. Used dishes were always cleared away quickly. All tables were occupied was at the entrance a short wait and the next free table immediately set The cleaning of the rooms was daily conscientiously accomplished without ever this to be disturbed.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Would not the nightly noise disturbance would be the most reasonable

  • Location
    6.0

    Wonderfully located hotel, only by a street to the beach separately. Room with a partial view of the bay of Santa Ponsa. Only the immediate vicinity of one livemusikbaar at night is kaumzu bear. Over-loud music entangled itself in the hotel complex and in the rooms with poulblick. Daily until midnight! I

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Kurt
Short break in the autumn
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
To Santa Ponsa we would go back, in this three star hotel not more. There were board appropriate with 9 forbidden, some of them are useful, other less, for example in the rooms and in the pool area are glasses (wine) not wished, you must only in the bar area and in the dining room be used. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Helmut
Price-management is OK, we will be back
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
We were very satisfied with the hotel and are definitely in future return. We especially enjoyed the central location and the direct proximity to bathing beach. The cleanliness of the hotel and the state of the rooms was remarkably good. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Katja
Thanks. We won't be back!
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Benefits: the hotel lies over a street at the beach. Shops, restaurants and bars everything very easy to reach. Excursions to Palma by bus very good (3,50 Euro per person and distance) to the cathedral. Cons: we got a rude and impolite welcoming at the reception. The rooms serve to stay. Unfortunately we had very loud music fom the neighboring hotels, so that of sleep before two o'clock in the morning not to be thought. The food used to be full. No kid's offers. The children's playground has two device. But in immediate distance is a very nice public ... playground. In short: if you don't peace and quiet searches, this hotel is the right place. read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Michael
View of palm and kitchen not enjoyable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel deserves only 1 star. We had the half board and a room with lateral view of the sea booked. We received a room to the street with a view to a palm in 2 meters distance. On demand at the front desk offered us a room with sea view for 8,50 Euro a day. On instruction on our reservation one reacted with understanding. The employees at the reception ( unfriendly and aggressive) spoke fluent spanish, English only if you want it to be and German only a only lady very little. The food was a catastrophe. The ... bed linen was not changed ( the same stains on the pillows on arrival and day of departure). The rooms are badly soundproofed. The whole night you hear drunk English guests, and departing and from the street the buses and garbage trucks. The hotel allocation is circa aus 80% englishmen, 10% russians, 5% dutch and austrians and maximum 5% germans. read more
  • Room
    1.0

    As already described, we didn't the room get, the we booked. The view on a massive palm covering any view. The bathroom was okay. , however we asked us what a plug on the door of the bathroom to find had. The cleaning the room was ok. , except for the lack of bed sheets. The noise from the street was extremely ( arriving buses day and night, street musicians till about 23 hours and so on). On the balcony it smelled toilet.

  • Gastronomy
    1.0

    We were already very often in Mallorca (3 and four star hotels with half board and also all inclusive without which we somehow have complained about-I was long on consider, if I am to speak), but what we in this hotel restaurant row exceeded by far everything before seen. Bread and rolls were rock-hard. Grilled beef was in reality meat in disguise consisting of bones, tendons and fat. I have the chef and the head waiter and received only the statement ' not understand'. The rice pudding was sour and remained even after instruction in the buffet. The omelets was from bags prepared and was luke warm. The juice machine delivered a transparent indefinable and smelly liquid. There was only one type of vegetables, the above warm and down still has been frozen. Fries were mushy and lukewarm. The sauces were without any taste. Boiled eggs had a green egg yolk and smelled strange. Yoghurt was 3 days available and disappeared. At the glasses were lippenstiftreste. After the 'benefit' from fischpaella we had to on the next day a pharmacy visit. We informed not only the head waiter, but also seldom present travel guide ( came twice the week for 20 minutes, because hardly German guests are present), the part of the problem knew. It changed but practically nothing and you could go eat out.

  • Service
    1.0

    The staff are only conditionally friendly. Housekeepers speak only spanish. The waiters understand only partially English or a colleague, the help. The behavior of the staff at the front desk was unacceptable. If they persons on a problem destination (missing view of the sea, food, broken chip card) you get only the 8,50 Euro offer or the instruction, that you not understand would (also English).

  • Sport & Entertainment
    1.0

    The pool is clean. He was however a day without some instruction with a rotwei��em band for the guests locked. The animator annoyed every day with a rifle and dartpfeilen. The majority of the guests participate bit of such actions. Best one goes at the beach.

  • Hotel
    1.0

    The hotel deserves only 1 star. We had the half board and a room with lateral view of the sea booked. We received a room to the street with a view to a palm in 2 meters distance. On demand at the front desk offered us a room with sea view for 8,50 Euro a day. On instruction on our reservation one reacted with understanding. The employees at the reception ( unfriendly and aggressive) spoke fluent spanish, English only if you want it to be and German only a only lady very little. The food was a catastrophe. The bed linen was not changed ( the same stains on the pillows on arrival and day of departure). The rooms are badly soundproofed. The whole night you hear drunk English guests, and departing and from the street the buses and garbage trucks. The hotel allocation is circa aus 80% englishmen, 10% russians, 5% dutch and austrians and maximum 5% germans.

  • Location
    5.0

    The hotel's location is good and centrally located. You have small distance to the beach, supermarket and restaurant. The is however the only positive about this hotel. The place is very on the English visitors. Right from the place English pubs and discos, where the whole night is celebrating. The left-hand side from the hotel seen is quiet and much pleasant.

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Svenja
Fine for a couple of days!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The food is nothing special tasty. I would the next trip only breakfast book. The clean rooms and the proximity to the beach are clear advantages! read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Sabine
Hotel good but environment according to
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel was in the price-performance -proportion good, but the environment was evenings especially at night Very noisy, balcony to the beach, view good; but down in front of the house a dönerbude the a evenings and at night einstinkt, air circulation is right on the hotel read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Marko
Hotel reasonable with some flaws
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel is my opinion overrated. Hotel itself large and clean. Staff are friendly. Pool clean. Food average. To 90% with English occupied. The hotel is more than just noisy. The doors are from plywood and paperboard. You could exactly a curtain dorthinhängen. Then every room a connecting door to the next room. You can hear the neighbors as if it with in the room. It was awful especially if you English next door, the in the morning around 4.30 to come home and rioting power. 2 weeks little sleep. Our night every morning at: o'clock to end. read more
  • Room
    4.0

    Room was ok. Large bathroom with a bath washbasin with much shelf space. Clean (no mold)

  • Gastronomy
    3.0

    So we make Mallorca only in three star hotels vacation. But I'have no other such a food. We are many a time outward meals, because nothing has promised. There are 2 types of meat and 2 fish dishes. 2 noudles with undefinable sauces. Fries, rice and a gemüsesorte, salads and 2 soups, as well as a Paella. The fish was almost always only cut into slices with skin and bones. The meat with bones in thin disks gemetzelt and advice or grilled. I erhäbe no high expectations however the food wasn't especially. Drinks must exit in the dining room be paid. Small beer 2.55 0,5 Euro liter water 2,30 Euro Cola 2,55 Euro. Wines 0.7 liter from 11€

  • Service
    3.0

    The service was reasonable. The waiters were quick and accommodating. Some understood a little German, but with English everything was not a problem. Cleaning of the room was done well. However the cleaning staff catches in the morning at: o'clock on rampage to make. It is on the hallway meeting made in a volume as if it beside one to stand. Then with the cleaning van over the corridor gepoltert. The hallway is tiled. The roles of the car are solid rubber. The rummpelt there on a tour. We had then the room next to of the kitchen. There is around 6.30 the music turned on and the air ventilation go to.

  • Sport & Entertainment
    4.0

    Pool was all right but not heated. Colder than the sea. Entertainment was not much and if then annoying. You had a girl and it was terrible. But we were anyway most at the beach.

  • Hotel
    4.0

    The hotel is my opinion overrated. Hotel itself large and clean. Staff are friendly. Pool clean. Food average. To 90% with English occupied. The hotel is more than just noisy. The doors are from plywood and paperboard. You could exactly a curtain dorthinhängen. Then every room a connecting door to the next room. You can hear the neighbors as if it with in the room. It was awful especially if you English next door, the in the morning around 4.30 to come home and rioting power. 2 weeks little sleep. Our night every morning at: o'clock to end.

  • Location
    4.0

    The hotel's location is good. Centrally located in Santa Ponsa. Out of the hotel and over the street and D one is at the beach. The beach is okay. Beautiful sand clear water. However 13,50 Euro for 2 loungers and a umbrella is an insolence. But this is now everywhere on Mallorca. At the Playa de Palma even 15,50 Euro. But the location Santa Ponsa is purely on English designed. There are almost only English pubs and restaurant, dementspreschend is also food and drink. The prices are higher. We were in Paguera there, everything was cheaper. katzenberger café ' is more like a garage with a terrace and the pub from drews is also not the hit. In both overpriced price. There is a German pub, the wildy'S. There, there are tasty cocktails. But what we did not know the its price still 10% sales tax on it without mentioning. As we were a bit very annoyed as the bill brought. Besides that reasonable.

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Frank
Good hotel with small deficiencies
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel and the rooms are in a flawless and clean state. We booked half board. The types of people are very mixed. There were except German also italians, very lots of spaniards, English, irish and also some russians in the hotel. The average age went from young to old. Also many families with small children were in the hotel. read more
  • Room
    6.0

    For 2 persons more than enough. There are two beds (2 times 1 meter and 2 meters times about 1.50 meters) are not worn and very stable. Also under the bed was cleaned. The air conditioning is brilliant. The power so cold, that you'll freezes ( we were thrilled by the complex) the place in the bathroom is the bathtub than a bit too small side. As shelf space for cosmetic and so on there are merely a counter. Good thing is, that there is a safe (2,- Euro daily) with permutuation lock and no key is.

  • Gastronomy
    4.0

    The breakfast was in an English style and really reasonable. There was bread, toast, rolls, sausage, cheese, jelly, eggs in many variations, sausage, bacon; yoghurt, muesli and fruit. Also coffee and tea there are plentiful. During dinner we had 10 days the feeling, that the kitchen unimaginative was. There was every 3 days exactly the same food. The dessert was always 3 sorts of mousse (strawberry, yoghurt and chocolate), wackepudding and canned fruit ) ice and one sort of pies.

  • Service
    5.0

    The staff were essentially very friendly, however the young staff in the dining room 'went to the cellar to laugh'. A friendly ola or smile for the guest rare find. The front desk is very hard to help. However the only in English, but it is a simple, if you are not good English knowledge has. We had a problem with the door, because this was not automatically calculated in the door lock. Only the 2. caretaker (older and with more idea equipped man) could the problem after a week solve. The cleaning of the rooms takes place daily. We had nothing to complain.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel and the rooms are in a flawless and clean state. We booked half board. The types of people are very mixed. There were except German also italians, very lots of spaniards, English, irish and also some russians in the hotel. The average age went from young to old. Also many families with small children were in the hotel.

  • Location
    6.0

    The location at the beach is unique. Out from the hotel, over the street and already is one at the beach. However are the chairs and sunscreens with 4,50 Euro per piece now quite expensive. Also the young man the money kassiet is not the most friendly, these changes only, if it is a tip get ( own experience). The water was in September about 24 degrees and very clean ( blicktiefe: at least 2 meters). The shops and bars/ cafes start directly in front of the hotel.

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Bettina
1 week is enough
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
The hotel is normally good but what the variety of food regards is rather plentiful, usually there was always the same but clean tables. The beach was directly opposite of the hotel. One had at the check-in and check out as with other other things communicating in english. The pool as the outdoor area were clean and cleaned every early checked. There were quite a lot shops for food, souvenirs, etc. The amenities in the room was okay. The tv was a bit small and hang high, the bathroom was quite clean but the bathtub was with lime or something ... dirty. Every evening there was animation dide but until late in the night went and more or less noisy was whereby one 'forced' was awake to stay. Generally okay. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Josef
Good value for money!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
The nightly entertainment was uS with the window closed still too loud. From 23:30 it was however always peace. The only two to receiving German private tv-program are certainly still with ARD or ZDF expandable. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sandra&Patrick
Clean three star hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
Very clean, well-kept three star hotel in the wonderful place Santa Ponsa. Negative: very badly soundproofed, room with a view of the sea directly on the lively street, no mini bar in the room ( thus no possibility, own drinks cool), plates at the buffet often dirty. The hotel we would recommend, great location for old and young. You outside of the hotel more right, so you will get Ballermann mood, turn left, so you will find comfortable bars and restaurant. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Victoria
Great location, standard hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
The hotel's location is a dream! The rooms are clean but a bit noisy. The food is OK but nothing for gourmets, also the atmosphere in the dining room is strained, as the tables very close are placed. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Maren
Really recommendable!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2012
The beautiful hotel lies directly at the beach and offered many shopping possibilities, as well as good restaurants, bars and clubs. The hotel's food is spanish, as well as continental. It just tasted Oh heaven. Staff very friendly and attentive. Definitely again:-) read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Anne
Clean hotel with some downsides
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
Hotel in a great location ( beach, shops, bus station, excursions, beach), guest structure very mixed ( German, British, Dutch, French, Italian, Russians), rooms are very clean, loungers by the pool in very poor condition, no hair dryer ( however, you can at front desk borrow, safe and internet subject to a charge ( free Wi-Fi opposite when McDonald's and at the beach), evenings and during the day changing animation ( sometimes extremely loud music), little sun screens by the pool ( what the reserve the loungers in the morning declares- not only by German) There was a ... relative wide selection of food, but tasted little (no spice, fried, greasy, overcooked, not very varied). Even if you at the food in Spanish tourist hotel no high expectations may have, was the offer and the quality of the dishes compared to experiences from previous vacations already relatively badly. Tips: boat trip on suppliers opposite side of the street, bus connections are very good, café Katzenberger on left side of the bay (always the street direction El Toro consequences ), delicious pizza at pizzeria Rococo, delicious Sangria in the bistro of Jüren Drews (at the gyroscope on bus station) read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Axel
Good hotel but so-so location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
The hotel is good, unfortunately the place is more for English Partykids thought. The check in is very bad canceled, because the hotel for us no room had free. We had to one night in a foreign, terrible hotel spend ( hotel Plaza). Weird way we met in the hotel yet 3 Paare the same experienced. Coincidence? read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Daniela
For a short stay definitely recommendable
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2012
I was with my friend for 4 days beach vacation the Hesperia Playas. It was from other vacationers criticized, that at the front desk not German spoken is. This is not true, we could at least 3 languages (German, English and Spanish, of course). We had 'only' a budget room booked, this was big enough with 2 beds, safe and TV. The hair dryer you can at the front desk check-out counters. The food was for 3 stars my opinion adjusted. Could have been a little more choice, but we were always full. The pool is for families with children ... for us a bit too small, we didn't stay there. At the sea there are chairs and sunscreens for a fee ( 2 chairs and 1 sun screen for 13,50 Euro). Evenings is very busy in Santa Ponsa. All together I would say, that the value for money for 3 stars appropriate and I would recommend it for a short break recommend, but I would definitely not with the whole family go there. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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