Hotel Q Premium Resort(5 stars)

D-400 Karayolu uzeri 07415 Okurcalar View on map

Average rating

469 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.2
  • Service
    4.8
  • Location
    4.3
  • Food and Drinks
    4.9
  • Sport & entertain
    4.6
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Bettina
Designertraum, everything was wonderful!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
Super hotel, everything was very modern and chic. A big compliment to the designers of this hotel. Everything was very harmonious and beautiful indirectly lit. One feels from the beginning super comfortable! Good size, super clean. Food great. Very many russians, but not disturbing. Wi-fi only works in the lobby really good, everywhere else available but very slow. read hotel review
  • Room
    6.0

    Wish emailed worked great. Had a room in the last floor is the front of the hotel so we had a great panoramic views over the entire coast had. Rooms are very tastefully decorated. Good size and very clean. Minibar was daily refilled. Unfortunately, as already often described here the very poor lighting in the rooms and especially in the bathroom, which the separate makeup very more difficult.

  • Gastronomy
    6.0

    Food super tip top, everything was very tasty, amazing variety of food, everything was very well peppered and tastily. Cleanliness in the restaurant was also very good. As in the whole house, also in the dining-hall a very modern design by, great atmosphere especially on the outdoor terrace.

  • Service
    6.0

    Super nice staff, spoke mainly english, but some could speak a few phrases in german. All they always have a smile on their face. Particularly to emphasize is here Cetin ;-) a super nice waiter somewhat german can and without gave tips every evening the same table reserved. Room cleaning worked well also without daily tip a beautifully decorated bed with swans, hearts, etc. found.

  • Sport & Leisure
    6.0

    Pool areas, very clean, water in very good condition. Super, great entertainment, but mainly on russian and english. Only one entertainer (ozzy) spoke a little german! The pool was during the day always music, this pleased us very well. Leather chairs were very comfortable and enough available so that you were not at all reserve early.

  • Hotel
    6.0

    Super hotel, everything was very modern and chic. A big compliment to the designers of this hotel. Everything was very harmonious and beautiful indirectly lit. One feels from the beginning super comfortable! Good size, super clean. Food great. Very many russians, but not disturbing. Wi-fi only works in the lobby really good, everywhere else available but very slow.

  • Location
    5.0

    Right on the crystal-clear sea. From the airport about 1.5 hours away, this journey takes you but for the wonderful sea in this area (blue flag) gladly on itself. Between side and Alanya convenient, both places are with the Dolmuş or the taxi in about 30 minutes. A bazaar for shopping is about 1 kilometer away, you can walk or take the bazaar own bus for 50 cents back. Compared to side or Alanya but a bit more expensive. In any case don't forget to bargain! :-)

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Matuschka
Negative outweighs!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Negative: At the reception one was unfriendly treated! It is not listening. Rooms are without daily tip only 08/15 made, otherwise there was no towels or toilet paper. The restaurant to the meals not served any drinks. If one liked to drink something you have to go to the bar, where often someone for charging was. Staff could top speak russian, but only badly english. Entertainment was mostly in russian. 90% only russian guests. Dessert buffet same mostly a battlefield, because, the rectangular slabs on much too thin pillars and always instantly. At the pool there were hardly free pool ... chairs! Everything with towels fully from very early in the morning. Water in the pool cloudy that it already in the eyes burned. Beach without shoes not journey there. (the had with gravel nothing more to do) And the banks were used condoms contrary to! In our family rooms looked free power lines from the walls out. (4 item) In the bathroom and in the room there was a disastrous lighting. Shopping possibilities as good as zero! Very remote. Positive: Friendly entertainment (as only) Super close to the beach. Good architecture. Abwechslungsreichte entertainment. Great sun terrace and nice pier in the sea. I don't go back. read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    2.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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Irina
Super hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Very nice hotel with friendly staff! The negative reviews not understand. There is hardly anything to complain about. Delicious food, friendly staff, great entertainment... Only the room cleaning was bad. It was not sucked and was not swept wiped. Bed sheets weren't changed. The hotel would still book times. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karolin
Absolutely recommendable! Great holiday!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
In any case the hotel is recommendable. Cleanliness is very much emphasized and hospitality and service. The food is definitely something for everyone. No matter, whether in the morning, lunch, dinner or snacks. While only a few german, but with english one can inform oneself. They spoke russian or turkish you had no problems at all. But even if these languages is not controlled you will find your way around and also understood the entertainment very good. On the beach, you should make sure because the gravel was shoes or the footbridge from the stairs to reach the water, but ... that is no problem. The resort itself is beautifully landscaped and well maintained. read hotel review
  • Room
    6.0

    The room was beautiful and really large for two persons enough. The furnishing is very in good taste and color coordinated. It is always clean and the linen decorative on the bed (one recognizes the love for the detail) The bathroom is big enough and has a spacious glass shower without increased shower cubicle. The bathroom is like the rest of the room very clean and well furnished. The balcony was very small (chairs fit not) but you anyway very little to. And in exchange, it was large enough.

  • Gastronomy
    6.0

    There were several restaurants but we only used the main restaurant, and even as not everything could try. The food was very good and varied. The selection is huge and always fresh. There is a mix of local and international dishes. The tables were always clean and a beautiful atmosphere is ensured. The waiters were always directly on the spot and take care of it the no desire what drinks or meals concerns remains open.

  • Service
    6.0

    The staff is very friendly and obliging. Cleanliness and service is largely written. Mainly spoke russian and turkish, of course, With english one can inform well and some also spoke german.

  • Sport & Leisure
    5.0

    The freetime activities was very large, but we didn't use ☺ For child animation is ensured and every evening a kids disco with dancing the children very quickly get to know you. The hotel has a own disco and there are frequent trips to an external disco. On the beach very much to cleanliness and order taken care of. The pool chairs were regularly in number and the small trash can was emptied. Also dishes and glasses quickly picked up.

  • Hotel
    6.0

    In any case the hotel is recommendable. Cleanliness is very much emphasized and hospitality and service. The food is definitely something for everyone. No matter, whether in the morning, lunch, dinner or snacks. While only a few german, but with english one can inform oneself. They spoke russian or turkish you had no problems at all. But even if these languages is not controlled you will find your way around and also understood the entertainment very good. On the beach, you should make sure because the gravel was shoes or the footbridge from the stairs to reach the water, but that is no problem. The resort itself is beautifully landscaped and well maintained.

  • Location
    5.0

    The hotel is directly at the own beach section which you through the pool landscape easy access. The tour operator holds some excursion possibilities available the sport, fun, recreation and much more. From the hotel, buses and taxis to the surrounding towns. Because the hotel several restaurants, we didn't really need in surrounding towns. The Airport Antalya is about 1.5 hours away with the bus.

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Mustafa
The best host!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
A great vacation! Great hosts, the is brilliant people! I am almost every year in Turkey, but what we in q resort experienced, you can not describe! Just go there and genies'ssssen! :-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sven
Gorgeous hotel and friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel fulfills staff, facilities, hygiene and service clearly the typical 5 star standard Turkey. The hotel is very modern decorated and furnished. It offers a design with very many optical highlights (huge chandeliers, marble, figures, mosaics, glasinterieur, color lichtelemente, designer furniture, etc.). There are several elevators to each level and the hotel is therefor in our opinion also absolutely handicapped accessible. The hotel has 5 floors with rooms, also the lobby level and two levels with dining, shops and freizeitbereichen (hammam, gameroom). The hotel has two pools, a children's pool and a small pool with two great slides. ... Furthermore, the winter months, an indoor pool available. Cleanliness in the whole hotel is brilliant. Inclusive services were wi-fi in the entire property (also in the beach bar and at the pool), minibar (was refilled daily with 2 Cola, 2 Fanta, 2 still water, 2 water with carbonic acid, 2 tetra paks mulitvitaminsaft ), in-room safe (large enough for a netbook ), food and drink all day long, towels for pool and beach, chairs at the pools and at the beach. Not included is the use of the hammam and the three additional speciality restaurants. Also you have to pay a few offers of gamerooms (billiards, air hockey, café) and activities on the beach (jet skiing, parasailing, banana-boat). There is also a laundry service the one against fee beuaftragen can. For drinks, there was a lobby bar (in the evening with cocktailstand ), the so-called Irish Pub (24 hours open), the beach bar (cocktails, beer, soft drinks, snacks, burgers, pizza) and the pool bar (soft drinks, beer, ice cream stand). Guest structure was beginning june to about 80% from russian-speaking countries and approximately 20% german-speaking travellers. We personally not a problem at all, because there was no noticeable and no misconduct from other guests. We understand honestly not, why german travelers in their reviews always again letting down over russian guests comment. Of course, every country has its own characteristics and for example the russians drink perhaps a bit more, but the in this hotel in any negative noticeable. Mainly the guests in fact russian families and german couples. We had a great time! read hotel review
  • Room
    6.0

    We had a standard double room with a balcony and partial view of the see in one direction and lateral view of the mountains on the other side. The rooms are in a very a modern style and have carpeted floors. Especially the bed is wonderful. The room had telephone in the bed and in the bathroom, mini bar (included in the all-inclusive price included), air conditioning (individually adjustable), lcd tv with 6 german channels, safe (in the all-inclusive rate), as well as a sofa and a chair than seating. Sufficiently large sliding doors closet with seven hangers and many subjects is available. The mini bar is every day with soft drinks refilled (Fanta, Cola, water, juice). If you in the room didn't want to be disturbed, we simply a button on the bed and in the lcd display on the door is an appropriate symbol for the service expanded. Each room has a doorbell, the service always only expresses. It surprised a thus with the room cleaning not just someone. Very well regulated. Comments in which a poor lighting mentioned, cannot not reconstruct we. The bathroom has three led spotlight at different corners and is very good illuminated. Also in the room there is two different lamps and additionally zuschaltbare indirect lighting of the mirror and minibar closet. Each room has a folder with stationery and envelopes of the hotel own use, as well as an extensive x information map all meal times and opportunities of the hotel. The cleanliness of the toilet, shower and rooms is very good. It is cleaned every day. Every two days there were new towels. Slippers and shower cap is possible original packaged available. There are various kinds of soap, shampoo, shower gel, conditioner, etc. In the bathroom. Hair dryer is also available.

  • Gastronomy
    6.0

    There was a main restaurant (all inclusive) and three (pay) additional theme restaurants. For drinks, there was a lobby bar (in the evening with cocktailstand ), the so-called Irish Pub (24 hours open), the beach bar (cocktails, beer, soft drinks, snacks, burgers, pizza) and the pool bar (soft drinks, beer, ice cream stand). All drinks were included in all inclusive. A big compliment to the waiters in the main restaurant. We were here already on the first day from eime german waiters ( shetin ) mentioned, the us in for the duration of the entire stay a table for dinner reserved. And also tried, that the german guests at adjoining tables could sit. Here we were always friendly and accommodating cared for. Comments where guests your drinks at dinner yourself had, we couldn't understand. Here you were always served quickly. Also at the beach bar the waiters were very courteous, friendly, and funny. Here there were no german speaking staff, but english of all is controlled and the drinks, you could also without english problem-free orders. The service shall also very on cleanliness. In the restaurant and in the bars there were specially staff, the only on the hygiene 8. and constantly sweeping, and cleaning. In the main restaurant there was a very extensive breakfast, lunch and dinner. With the breakfast there are the most different bread rolls and breads, there is a cereals corner, a fruit corner, verschiendenste cheese, cream cheese, and sausage. There was a variety of jams and spreads, a private cook is ready, to desire omlettes with wunschfüllung fresh facilities. Scrambled eggs, fried eggs, boiled eggs are available. For the hungry guest would the breakfast even hot food, such as meat, mashed potatoes, vegetables, etc. Ready. Many different teas, coffee and instantsäfte is ready. It therefore remains no desire openly. The evening buffet is also very extensive, every day it was grilled (chicken, lamb, meatballs, etc.) , there were roasts, croquettes, noddle variation according, pizza, potatoes, rice variations, various types of vegetables, a huge salad buffet with different dressingvarianten. A large selection of fruit, yoghurt, cake, desserts, puddings, etc. Of course, also soups, sandwich to put together, many fish (cooked, grilled, scolloped, etc.). There were cordon bleu, mini -Schnitzel, chicken nuggets, chicken breast, and so on and so on. The choice is very plentiful and many things change daily. At the beach bar there were for lunch next to the actual lunch buffet still small snacks, such as burgers, pizza, fries, salads, fruit, meat, etc. The meals were very good quality. Earlier reports from grassierender nausea we couldn't confirm. During our stay was not the only guest gets sick or had problems after eating. The high season is the dinner buffet were very crowded. One should pack up after possibility of a table on the outdoor terrace to choose. There is a nicer atmosphere. Perhaps just a waiter approachable and a small tip give. This helps with the reservations a lot ☺ Overall, : whether the staff was friendly, welcoming, and you will certainly be just as courteously, as we. Enter especially friendly staff a recognition. It was worth it.

  • Service
    6.0

    The service we can only a large radix complement grant! After the arrival we were right by a friendly bellhop welcomes, the immediately our bags and corrected us to the front desk and then to the room escorted. The front desk is multi-lingual and friendly. English, russian and turkish from all very good, but there is also a good german. In gastsonomiebereich there are also many german speaking waiters and should for once no one there, one got along with english without problem. The housekeeping in the room worked flawlessly. Daily was cleaned and every two days the towels were changed. Every day nice handtücherfiguren with flowers on the beds under construction. Everything is perfect in order.

  • Sport & Leisure
    6.0

    There are two large pools, a children's swimming pool, and a small pool with slides. Animation is for the whole day offered. Mainly, the programme in russian, but also in english. Aqua aerobics, water polo, tanzärobic, games, dartwettbewerb, quiz, etc. In the evening there is in the small amphitheater from 9:30 p. m. a kinderveranstaltung and regelmässifg fun for adults. From 11:30 p. m. there is also a disco. In the lobby-bar gives it every 2. day live music from 9:30 p. m.. At the pool and the beach there are plenty of beach chairs with umbrellas. Towels could be in the hotel free of charge. Now in june the hotel was by the beginning of the russian holidays already very well and runs sozudagen under 'full'. The beach chairs are therefore from the guests already early in the morning by 'place anytime' occupied. If you so day wants to be, you have to have the game probably or play. On the beach, there was always enough free beach chairs. Perhaps it is better just a place to search, if you're at 6 o'clock want to get up, around its pool chair to ensure ☺ Music during the entertainment was a bit noisy, was afterwards and in the breaks but on hintergrundlautstärke wound down. The footbridge on the beach offers additional beach chairs and the possibility right to jump into the sea. He earlier june just opened and is outside of the main season weather and sicherheitsbedingt closed. The beach offers enough beach chairs. It consists of rough gravel and larger stones. Strandschuhe should be available. The beach offers pay facilities. For example parasailing, jet ski, banana boat.

  • Hotel
    6.0

    The hotel fulfills staff, facilities, hygiene and service clearly the typical 5 star standard Turkey. The hotel is very modern decorated and furnished. It offers a design with very many optical highlights (huge chandeliers, marble, figures, mosaics, glasinterieur, color lichtelemente, designer furniture, etc.). There are several elevators to each level and the hotel is therefor in our opinion also absolutely handicapped accessible. The hotel has 5 floors with rooms, also the lobby level and two levels with dining, shops and freizeitbereichen (hammam, gameroom). The hotel has two pools, a children's pool and a small pool with two great slides. Furthermore, the winter months, an indoor pool available. Cleanliness in the whole hotel is brilliant. Inclusive services were wi-fi in the entire property (also in the beach bar and at the pool), minibar (was refilled daily with 2 Cola, 2 Fanta, 2 still water, 2 water with carbonic acid, 2 tetra paks mulitvitaminsaft ), in-room safe (large enough for a netbook ), food and drink all day long, towels for pool and beach, chairs at the pools and at the beach. Not included is the use of the hammam and the three additional speciality restaurants. Also you have to pay a few offers of gamerooms (billiards, air hockey, café) and activities on the beach (jet skiing, parasailing, banana-boat). There is also a laundry service the one against fee beuaftragen can. For drinks, there was a lobby bar (in the evening with cocktailstand ), the so-called Irish Pub (24 hours open), the beach bar (cocktails, beer, soft drinks, snacks, burgers, pizza) and the pool bar (soft drinks, beer, ice cream stand). Guest structure was beginning june to about 80% from russian-speaking countries and approximately 20% german-speaking travellers. We personally not a problem at all, because there was no noticeable and no misconduct from other guests. We understand honestly not, why german travelers in their reviews always again letting down over russian guests comment. Of course, every country has its own characteristics and for example the russians drink perhaps a bit more, but the in this hotel in any negative noticeable. Mainly the guests in fact russian families and german couples. We had a great time!

  • Location
    4.0

    Distance to the Airport Antalya are quite exactly 100 kilometer. bus drove about 1,5 hours. Distance to Alanya is 35 kilometer and the Dolmuş need about half an hour there. In the immediate vicinity (circa 1.5 kilometer) is the 'Alara Grand Bazaar' with numerous shops, pharmacies and atm. To foot one is about minutes there, with the Dolmuş it took about 3 minutes. In the immediate area of the hotel are only other hotels and the d400 highway. The access links but top. Directly in front of the hotel run every ten minutes Dolmuş-buses to Alanya and Manavgat. The beach directly to the pool area of the hotel (10 metres).

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Gaby
Hotel Q premium resort
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel comprises approximately 270 rooms and suites, all rooms are distributed on 5 floors (lifts available) q premium resort is located directly by the sea, is approximately 2 years old, accordingly the decor is all areas and rooms as new to look at. The architecture and decor of this hotel is a highlight, the owner and the architect have here a tasteful ambience with much attention to detail. Very large wohlfühlpotenzial. The guest is a very nice lobby with integrated bar and a large outdoor terrace, in the basement a 24 hourly bar with various kaffeespezialtäten and large cake ... buffet. Also on the lower level are the hotel shops, a small ward, the hairdresser and the spa area with indoor pool. Also you will find the restaurant with a huge terrace and 3 à-la-carte restaurants (1 of which is for a stay after reservation in the all inclusive offer included). The hotel offers a large pool area with 4 pools and a liegenpool (out of order), around the pools is possible large comfortable chairs and sunscreens available, a disco was available and other shops and the hotelpaparazzi one finds also in the pool area. A water slide is 2 times per day for 2 hours. In the outdoor area you will find a pool bar (here there were afternoons ice cream) and a beach snack bar (lunchtime snacks and afternoon cookies) The complex is absolutely handicapped accessible with ramps and toilet for disabled. During our travels the tourist structure when about 90% russians and the average age of the guests was a colorful mix. From 0-90 jahre everything represented. read hotel review
  • Room
    5.0

    As already mentioned was the condition of our double room was new, had a double and a single bed with very good mattress, a sufficiently large wardrobe with some clothes hangers and a free safe, a balcony with a table, 2 chairs and a clothes rack, a small refrigerator (was refilled daily with various soft drinks and water refilled) a telephone, from conversations to Germany were possible, in addition there was a well working air conditioning system and a television with some german programs. The rooms are quite dark, since the lighting was not enough. The bathroom was functional, but small and had a shower with enclosed shower, a sink with a little space, but shower gel, shampoo, body lotion and soap, a hair dryer, a large mirror, the however also not really good was lit and of course the toilet. The water pressure was very good, hot water always available.

  • Gastronomy
    5.0

    There was a main restaurant with large shaded outdoor terrace in which all meals were served. The food and quality of the courses with all of the meals was good, only the meals were often only lukewarm. But that was not least because, that you really had to wait a bit of food from, because 90% russian fellowman pushing forward, flaps ellebogen and gather together, as if there was no tomorrow would be. The drinks were brought to the table-is very pleasant, because then you have to not also still pending. The cleanliness of the restaurants was very good, used tables were immediately newly set again (fresh ceilings, new napkins, cutlery) During our stay we used the a la carte menu and tried the italians. A nice ambience, nice atmosphere, but the food is not so great. In the bars the service was very good everywhere, one had from time to time a bit of a wait, but the bars were sometimes also from the staff was understaffed. We loved, that it both at the pool bar, and at the beach bar the drinks in glasses instead of paper or plastic cups gave in such a way.

  • Service
    4.0

    The service of the hotel we differentiated classified. The check in ran problem-free and friendly distant in english. The suitcases were brought into the room, a kind of 'tracer' with opening hours bars and restaurants distributed and that was it then. But both the hotel manager, and the hotel owns extremely competent and really very interested in the guests. We had a few problems with the deck chair managers in the morning at 6:00 o'clock and really much too loud animation. The hotel management is the problems very seriously and tried to make our stay as enjoyable as possible. But again at this point a completely hearty thanks. The staff was very attentive and friendly, german knowledge had but only 2 employees in the service was all very good russian. The cleaning of the rooms was okay, there were towels always fresh and plentiful, they mopped from time to time, sucked not really thoroughly.

  • Sport & Leisure
    2.0

    The pool area of the q premium resort is very beautifully built. The 4 pools were grouped comfortable white kunstlederliegen under beautiful large umbrellas. Only unfortunately reserve them our eastern european fellow men (and they are in this hotel as we know, almost all of the guests) that at night time-so about from 6:00 a. m. in the early all the beach chairs in masses. This is very annoying and extremely bother us. The pools had a pleasant temperature and you could swim laps. Very great. There was a towel service with towel card, the towels in the basement at the front desk distributed. There are a few showers in the pool and beach area. The toilettensituation at the pools is a little limited and unfortunately, the cleanliness also much to be desired. Sport and wellness in the hotel we didn't use, but there are plenty of activities and the hotel has a fitness and sauna area. Care of children is offered, there is the small a very nice area with playground outside available. Activities can unfortunately we can't say, we saw the small but frequent time with geschminktem face and they were all very satisfied. A very big weak point q premium resort was the animation team. This is also the reason, why i saved here bad rate will. The almost full day, loud music noise throughout the hotel to hear. Partly you have to shout at in order to be understood. The entertainers are all still very young and you get the impression in a russian nursery to have landed. A shame, neither ask complaints could this spectacle put an end to. For those seeking peace absolutely not suitable and nervenzerfetzend. The disco is located under the elevated liegenpool and is due to mold totally verkeimt and dangerous. The stinging chlorine smell nothing against justify. So better this location avoid.

  • Hotel
    5.0

    The hotel comprises approximately 270 rooms and suites, all rooms are distributed on 5 floors (lifts available) q premium resort is located directly by the sea, is approximately 2 years old, accordingly the decor is all areas and rooms as new to look at. The architecture and decor of this hotel is a highlight, the owner and the architect have here a tasteful ambience with much attention to detail. Very large wohlfühlpotenzial. The guest is a very nice lobby with integrated bar and a large outdoor terrace, in the basement a 24 hourly bar with various kaffeespezialtäten and large cake buffet. Also on the lower level are the hotel shops, a small ward, the hairdresser and the spa area with indoor pool. Also you will find the restaurant with a huge terrace and 3 à-la-carte restaurants (1 of which is for a stay after reservation in the all inclusive offer included). The hotel offers a large pool area with 4 pools and a liegenpool (out of order), around the pools is possible large comfortable chairs and sunscreens available, a disco was available and other shops and the hotelpaparazzi one finds also in the pool area. A water slide is 2 times per day for 2 hours. In the outdoor area you will find a pool bar (here there were afternoons ice cream) and a beach snack bar (lunchtime snacks and afternoon cookies) The complex is absolutely handicapped accessible with ramps and toilet for disabled. During our travels the tourist structure when about 90% russians and the average age of the guests was a colorful mix. From 0-90 jahre everything represented.

  • Location
    3.0

    Q premium resort is located in okurcalar about 100 kilometer from Antalya -right on the very rocky beach. As transfer time must one depending on the time of day and depending on how many hotels still be driven with 1,5a 2 hours. The hotel is located quite apart from the happening and okurcalar is not necessarily a major city, but with the Dolmuş reaches time objectives as Alanya (40 kilometer ) Manavgat (25 kilometer) side (30 kilometer) or avsallar (8 kilometer) quite fast Other excursions were the sloped guest already directly with arrival in the transfer bus closer ☺ otherwise your guide certainly a variety of tours to offer. About 1.6 kilometer from the hotel there is also the grand bazaar of alara. In my opinion totally overpriced and also crowded-the pure massentourimus and not the brüller.

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Muammer
Top hotel for a great vacation, perfect
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
I can only recommend this hotel. A very nice hotel clean, hygienic, modern with huge pools and a beautiful gravel beach with a large jetty. We were 2 couples each of us was very satisfied we want to again next year book this hotel. Very friendly staff and friendly hotel manager. This hotel deserved its 5 stars. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Peter
Lovely hotel with serious defects
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel consists of a main building, all rooms are accommodated. Moreover, there was a neighboring building. There are small businesses, the toilet for the beach and pool area, the disco and the chef area for the midday snack accommodated. On top of the building are sonnenlounges and water in a trockengelegtem pool, the probably was leaking and now no water is more contained. On the ground floor of the main building are the lobby, the lobby bar and the terrace, on the evening live music is played. In 2. the basement there was the à la carte restaurants, a ... further shopping street, the towel issue, a coffee bar, telephones, information from the tour operator and the main restaurant. A further floor below is the spa, the however not used have. The garden was relatively small, but highly suboptimally laid out. It has 2 large pools, a children's pool and a pool for the two water slides. The supply of drinks is a pool bar, with about 10 tables and a large beach bar, with about 30 tables, on which you could also eat lunch. read hotel review
  • Room
    5.0

    We had booked an economy room, which on the 3. floor lay to the road. But it was still very nice and quiet, since the windows not very much sound permit. The room was very spacious decorated. Everything was in a very good condition. The traffic possibilities were enough, in the closet there was a safe, a netbook 2 cell phones, a small camera, a large camera, passports and all other papers relaxed place had. The bathroom was very small, but very functional. It was on the whole badbreite a large shower with rain shower and handheld shower. The water pressure and the temperature were very good. Air conditioning, minibar and flat-screen tv, with sufficient german channels, are available. The lighting in the whole room was very comfortable, but not enough. It was in the evening always dim, even if all the lights on were. In the bathroom was a reasonable wet shave not possible. One could it only ertasten. A razor or make-up mirror was missing. For the poor lighting there is a star less.

  • Gastronomy
    4.0

    The restaurants were from the location and the hotel was very nice, and i am in the interior too loud and restless was. But by the very large, covered terrace was it also no problem. The meals and courts were optically very beautifully arranged and was also very tasty. However, the number of burners, where the dishes freshly prepared were, for the number of guests, far from enough. There were formed were long queues at the expenditure, the a cafeteria same. In addition to the that depends on the guests from eastern europe, which behavior is not in the cradle,. Mostly came, if one waited, directly the whole rest of the family and looted everything, what to get was. It took some 15 minutes, until you with the plate again at the table was. It is also here unfortunately the devaluation of the overall quality. The food at the beach bar was also reasonable. There was always fresh salads, vegetables, rice, fries, meat and so on. Drinks were here from glasses, the dishes were from high-quality plastic.

  • Service
    5.0

    The service of the hotel was very good. At the front desk was unfortunately only one person, the a little german spoke everything else was good in english. The service in the restaurants and the bars was very friendly and helpful. I can the nagging about the staff not understand. Since then i have only a:as one calls into the forest inside...! The management and the owners are care a lot about the guests. The mentioned problems were immediately dealt with and trying to solve. Unfortunately, the animation head obviously are resistant to complaints. More about that later. Housekeeping was okay. By us however also not meticulously checked.

  • Sport & Leisure
    1.0

    Entertainment: cfr. The entertainment team was not pushy. It was the only positive, what to say. If you before the vacation not deaf was, afterwards with security ☺ The volume of the music, in games or with advertisements was so extreme, i even when the hear own music on earphones all, which said or music, good. I asked him, the music a little quieter to make, what i said, the other guests the great find, that it is so loud. After a complaint the hotel manager it was sometimes a bit better. The evening entertainment in the theater was almost exclusively on russian and was also extremely loud. That was also already finished. The management would be well advised, remedy these weaknesses. This is a major drawback. The beach is very stony, absolutely bath shoes carry forward. Beach chairs with cushions and umbrellas are free of charge and if you're lucky, you get at 7:30 o'clock even a reserved!

  • Hotel
    6.0

    The hotel consists of a main building, all rooms are accommodated. Moreover, there was a neighboring building. There are small businesses, the toilet for the beach and pool area, the disco and the chef area for the midday snack accommodated. On top of the building are sonnenlounges and water in a trockengelegtem pool, the probably was leaking and now no water is more contained. On the ground floor of the main building are the lobby, the lobby bar and the terrace, on the evening live music is played. In 2. the basement there was the à la carte restaurants, a further shopping street, the towel issue, a coffee bar, telephones, information from the tour operator and the main restaurant. A further floor below is the spa, the however not used have. The garden was relatively small, but highly suboptimally laid out. It has 2 large pools, a children's pool and a pool for the two water slides. The supply of drinks is a pool bar, with about 10 tables and a large beach bar, with about 30 tables, on which you could also eat lunch.

  • Location
    4.0

    The town okurcalar is about 90 minutes by bus from Antalya and the hotel lies directly at a dual carriageway main road with direct access to the beach. In the more immediate vicinity (circa 1.5 kilometer) there is the grand bazaar, a large but quite expensive shopping possibilities.

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Corina & Tobias
Good vacation for reasonable price
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
The hotel in general is very good, very modern and sleek built. What the cleanliness, the hotel is very clean, it is a right hinterhergewischt, if something was spilled. Good is the wireless internet access in the hotel, you in the whole complex free access (including the beach). The types of people are mixed, whereby the majority of the guests from Russia is, what from time to time annoying can be, if you every day on russian is addressed. The average age was mixed, everything was there. read hotel review
  • Room
    5.0

    The rooms were big, and in good condition. But that the hotel only 2-years-old is, there were already many minor flaws, the now but not seriously were, but only for the eye. ☺ the furnishing of the rooms was relatively large, there was a tv with many german and other channels, a mini bar, the filled up every day and also still free ☺ the balcony was big enough for 2 people, in the evening you could still good rausetzen and the last rays. The bathroom, was really poorly lit, but it was clean and well equipped.

  • Gastronomy
    4.0

    In the all in all the food was good, there was always something you cannot stand or like. Every day there was something else to food and thus something for everyone. At lunch you could eat in the main restaurant or at the snack bar, directly at the pools and even if there is nothing for there was each day fresh bread which directly from a nice turk has been made. There are also 2 à la carte restaurants, the one once per stay to use can. Highly recommended ☺

  • Service
    6.0

    All the staff is friendly, but not everyone could speak german. Many speak only russian, as well as the entertainers. The animation takes place only in russian, so that one did doesn't want to with shut, you are just glad if you peace. The waiters really make an effort to put it the guests right to make. Sometimes one must also say, the claims of some guests are extremely high. The room cleaning was done every day, even if you time in the room was, the cleaning lady came always again and made then the room was clean if you was ready.

  • Sport & Leisure
    2.0

    Every day there was the same entertainment program.

  • Hotel
    4.0

    The hotel in general is very good, very modern and sleek built. What the cleanliness, the hotel is very clean, it is a right hinterhergewischt, if something was spilled. Good is the wireless internet access in the hotel, you in the whole complex free access (including the beach). The types of people are mixed, whereby the majority of the guests from Russia is, what from time to time annoying can be, if you every day on russian is addressed. The average age was mixed, everything was there.

  • Location
    3.0

    The hotel is located rather outside of town, if one decides into town to drive, you must have an hour for the way accept. From the airport with the transfer bus about 1.5 hours. The beach is directly at the hotel. To the next shopping possibility it was about 1.6 kilometer, the one in the evening very well reachable on foot can. One time per week, in the town there was a weekly market, 300 meters away from the hotel. The weekly market, is worthwhile itself from the price performance ratio much more and you can bargain the so or so more! ;-)

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Heike
Successful holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
Altogether a great holiday. Very nice, clean hotel with friendly staff. Food, beach, pool, service and rooms are impeccable. Only criticism the around the hotel nothing is actually round. No place in the you could go shopping or strolling could. We would definitely come back. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Andy
Was worth a try, despite negative statements
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • May 2013
I traveled the hotel from 17-04-2013 until 08-05-2013. Initially were billigketten (Lidl, Aldi Penny tours) german tourists in the hotel, the roundtrip transacted and my ultra universe inclusive forget, since the kitchen midday no buffet was sellte, but simply a plate on the table placed, mostly chicken and rice. Varied was nothing. From 25 april came the russian countries to the hotel and there was everything that the heart desired. Communication with the staff (except for the chef) was neither in english in german, Hotel is very clairaudient, there extremely thin walls. My neighbor left and right had the whole ... night the television run, which i in russian could hear. Food was numerously and varied, from 26-04-2013. Very good taste. For a hotel of 2 years, the hotel is rather than ' makelbehaftet' to describe. Beach was a disaster. About 100 square meters 2 for 250 pool chairs and 40 umbrellas, in addition to downhill beach chairs, not very nice. Mini bar the first week not restocked. Bed and mattresses were 100% ig alright. This hotel for russenbunker forfeited. I will not any longer visit. Andy from Hessen read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    4.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Helene
Great hotel!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2013
Great hotel! The general state of the hotel is new and clean. We were always nice and courteous. I can not understand that you have the waiters and bartenders complained. We only had positive experiences, whether at the food or at the bar. ( this work 6 days in the week, from morning until into the night and in my opinion as one gives so it returned.) As well as with the russians, yes there were mainly russians in the hotel but i also understand this excitement not completely. They make just as holiday as we and do nothing. ... ☺ about their behavior i can also nothing special say, they speak not german, yes, but it is a reason in the holiday to employ. We would and will be this hotel still time to visit! Also we found the activities were good, a little noisy, but the girlies were genuinly endeavored and nice. Praise to the organization ☺ see you soon read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    3.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Gisela
Positive surprise!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • April 2013
As a so-called ' billigreise'haben we this stay and hoping for a stroke of luck. This we have 100 percent in this house found. The rooms are not very big, appealing and very clean. As in the Maldives the housekeeping staff almost every day from towels gebastelten entities on the beds surprised. The diversity the buffets was surprisingly, tastefully not only for the tastebuds, but also for the eyes. Lovingly we were looked after by the waiters. For us 2 golden girls but was the hit the spa center. Massages with hot oil and stones (Cengiz was the man with ... the wunderhänden ) as we in Wien can look. After a ellenbogenbruch 2 months before this was a refreshment! Again thank you very much and great time all vacationers! Gisela h. and Gretl or Wien read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Brigitta
It has just nothing inside, outside what it promises
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • April 2013
The first impression one believes a, in a great hotel - überdimensionl large lobby-but on closer look that wasn't the case. The lighting in the room was katerstrophal, one lamp with dark umbrella and mickriger bulb. Read was impossible. In the bathroom was also gloomy light. To two days we got a different room, the lighting was a little bit better, but only minimally. The cleaning was not appropriate. The staff was friendly, not intrusive. The pool area was nice. The food tasted good, but i and a number of other famous guests got a very violent vomiting and diarrhea. ... I am already 6 days at home, i am still not good. The included 2-day trip we spend endless hours with the visit a carpet, jewelry and leather factory, the the staff very intrusive. The vip gala evening with bad wine we had until at least 24 hours persevere, because only then was the first possibility by bus to the hotel to come. read hotel review
  • Room
    4.0

    Extremely poor lighting. Facilities very good.

  • Gastronomy
    3.0

    Cleanliness and hygiene are not allowed alright his, otherwise had not so lots of guests vomiting and diarrhea.

  • Service
    5.0

    Friendly, not intrusive.

  • Sport & Leisure
    4.0

    The animation was low class. Pool was nice and alright.

  • Hotel
    3.0

    The first impression one believes a, in a great hotel - überdimensionl large lobby-but on closer look that wasn't the case. The lighting in the room was katerstrophal, one lamp with dark umbrella and mickriger bulb. Read was impossible. In the bathroom was also gloomy light. To two days we got a different room, the lighting was a little bit better, but only minimally. The cleaning was not appropriate. The staff was friendly, not intrusive. The pool area was nice. The food tasted good, but i and a number of other famous guests got a very violent vomiting and diarrhea. I am already 6 days at home, i am still not good. The included 2-day trip we spend endless hours with the visit a carpet, jewelry and leather factory, the the staff very intrusive. The vip gala evening with bad wine we had until at least 24 hours persevere, because only then was the first possibility by bus to the hotel to come.

  • Location
    3.0

    The environment of the hotel were again only hotels. No possibility, evenings a little stroll.

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Dietmar
Nice but harmful
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • March 2013
In connection with a 'promotianal trip' (carpets, jewellery, leather) we had 5 nights in this hotel. Actually there should into another hotel go, which has better evaluations. Q premium is located on a small sandy beach and its size only inadequate capacity at the sea or the pools. Although the hotel is fairly new, mold in the bathrooms even the actually very nice holzzargen in the lower area way. In a room here was therefore already the frame in accordance with much in need have been. Apparently you could otherwise no strong contamination tell you but suffered a large number ... of tourists at failure and vomiting. Because it in the area no further possibilities gave food to go and a disease saying is to suggest, that the infections in the house took place. Meals are in buffet form offered, so that everyone, whether sick or well, spoon fork, knife, vending machines, tea pots and so on. Touching and diarrhea and vomiting fast spreading. The staff in the gastronomy area was very friendly and tried hard. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    3.0
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Edith
Never again Turkey
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2013
My sister Ruth hein (your client) had to a turkey vacation from 13-3-13 until 30-3-13 convinced. Never again! The hotel premium resort was great and the employees friendly and helpful. The food was under a star hotel: large bowls with much acid. The fresh was probably not guaranteed. Lots of guests complained about vomiting and diarrhea; unfortunately also my sister mrs hein. After it were so nice after hours of vomiting and diarrhea and permanent tremor on the day before departure poorly, i called the doctor, the urgently to a hospital visit next week advised. For one night the drip ... was almost 1000,00 Euro and i had massive problems, that they were in the late morning were being dismissed. The excursions were missed by the visits to the workshops jewelry, carpet and leather, where false promises made, and the employees the visitors worse than vulture in the 'nape' sit. Unfortunately i wasn't after endless speeches and repeated promises of repayment of 1000,00 Euro, if the carpet too large is, to a purchase persuade. I sent the company a relevant e-mail and received a phone call, a refund would not be possible. Its' fantastic evening with vip gala ' was for us and other guests a flop with cheapest wines. Some guests took taxis rather to the hotel, not persevere to have. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Victor
Outside hui, inside yuck
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Unfortunately no 5 stars, very bad food as in the hospital, without any taste, without spices, monotonous, hammam was just turned off and only on afforderung of the guests on, the sauna is cold read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.8
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Andre
Some changes are appropriate!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
Briefly and scarcely: Room- very nice Food-less delicious Hotel/ facilities- beautiful optics Service- excellent Spa - not recommendable read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
Close
Ines
Great hotel, recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We were with the hotel, as well as with the staff particularly at the bar with Giovanni very satisfied. He has us always very fast and always with a smile on the lips our drinks served. He could speak very good German, so that we also with him well maintained could. Recommend the hotel we gladly further, simply because the good food, cleanliness and friendliness. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
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