Hotel Tschuggen(2 stars)

Dorfstrasse 134 3818 Grindelwald View on map

Average rating

154 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.3
  • Service
    6.0
  • Location
    5.7
  • Food and Drinks
    5.5
  • Sport & entertain
    5.2
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109 reviews for this hotel sorted by travel date
Terri
Great location and personal service
  • Recommended hotel
  • Couples
  • Other stay
  • September 2014
The hotel was clean and the owners attended to every need. read hotel review
  • Room
    6.0

    The room was fairly spacious with lots of closet space. Free wifi was fast and helpful.

  • Gastronomy
    0
  • Service
    6.0

    The owners were very friendly and spoke good English. Room was clean and breakfast buffet was tasty.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel was clean and the owners attended to every need.

  • Location
    6.0

    The view of Eiger mountain from our balcony was breathtaking. The hotel is close to the train station, as well as, restaurants and shopping.

Close
Dallas
Wonderful location and friendly atmosphere
  • Recommended hotel
  • Couples
  • Other stay
  • September 2014
A lovely small family run hotel with efficient, friendly and helpful management and staff. Wonderful views from the balconies at the rear of the hotel equipped with table and chairs to sit out in the evening. The hotel provides a good continental breakfast but has no evening meal facilities, however it is located close to a number of good quality restaurants. Also close by are the bus and train stations providing easy access to the rest of the region. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Jill
A little piece of heaven
  • Recommended hotel
  • Families
  • Other stay
  • August 2014
This is a small hotel in the heart of Grindelwald. There are 17 rooms (I believe) and we stayed in #17, which is the top floor of the chalet and it was fabulous. The place was spotless and you can tell that the owners take great pride. The bathroom was a little outdated, but met our needs. The beds were very comfortable. Our rooms (2 large bedrooms with a kitchen table and frig in one of them, with a hallway in between) were very spacious, yet cozy. The room included breakfast which was delicious (breads, meats, cereal, boiled eggs, coffee ..., hot chocolate) and again, very clean and comfortable. read hotel review
  • Room
    6.0

    Our rooms were furnished comfortably with single beds (joined for kings if needed). We had a large balcony overlooking the mountains out the back and our front windows overlooked the main street. There was a TV and refrigerator in the room. We also had a dining table.

  • Gastronomy
    6.0

    Described above - breakfast included. Restaurants within walking distance to hotel.

  • Service
    6.0

    Everything was wonderful! The hotel staff (I believe it was just Robert, his wife and one or two other ladies) were friendly and willing to do whatever was needed to make sure their guests were happy.

  • Sport & Leisure
    0

    Hotel guests have free access to the large recreation complex just down the road. There is a pool and ice rink (among other things).

  • Hotel
    6.0

    This is a small hotel in the heart of Grindelwald. There are 17 rooms (I believe) and we stayed in #17, which is the top floor of the chalet and it was fabulous. The place was spotless and you can tell that the owners take great pride. The bathroom was a little outdated, but met our needs. The beds were very comfortable. Our rooms (2 large bedrooms with a kitchen table and frig in one of them, with a hallway in between) were very spacious, yet cozy. The room included breakfast which was delicious (breads, meats, cereal, boiled eggs, coffee, hot chocolate) and again, very clean and comfortable.

  • Location
    6.0

    The location is perfect! The shops and restaurants of Grindelwald were at our doorstep. The train station and gondola to First were both within walking distance. The large city of Interlaken is not far away if you can tear yourself away from the beauty of Grindelwald.

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Melanie
Superbe!
  • Recommended hotel
  • Families
  • Other stay
  • June 2014
Wonderful stay. Amazing view, helpful owner and great breakfast. We simply love our stay. The location is near the rail station and the hotel is easy to find. It's very quiet Inside. Merci beaucoup. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Margaret
Wonderful views, homely atmosphere, friendly hosts
  • Recommended hotel
  • Couples
  • Countryside & spa
  • May 2014
From the moment we arrived (after a very short, easy walk from the station)we were made to feel welcome and honoured guests. Our hosts not only provided comfortable accommodation and tasty breakfasts, but had excellent area knowledge to share freely. The balcony view of Mount Eiger was wonderful- a great place to relax and experience the mountain in all its moods. We didn't want to leave such a quiet, accessible and peaceful place-great to return to each afternoon after hiking or sightseeing all day. Do try the meal deals with the Eiger Hotel just across the road. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Joachim
Friendliness is largely written!
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • January 2014
Am already the 2. times there been and have already reserved. The says it all. Good location, since walking (also with boots) distance to the train station (base to small Scheidegg ☺ ) and base to first. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Marco
Simple, clean and personally.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
Pleasant hotel in very good location. Owners/staff very courteous. Personal breakfast buffet and great solution for the half board with the hotel eiger. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Hiroaki
Good location, Reasonable prices, Fine family
  • Recommended hotel
  • Singles
  • Countryside & spa
  • January 2014
The host family are very kind and helpful. The location is very close to Grindelwald station, restaurants, super market, rooms and facilities are well cleaned always. Impressing view of Eiger fom the balcony. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Richard
Great place to stay for a family
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2013
A fantastic family room meant a great stay in Grindelwald. Our hosts were very helpful and hospitable and we very much enjoyed our few days in Grindelwald. The dinner deal with the hotel opposite was good value too, and food was fantastic. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Gabriele
Super Garni Hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
The hotel is centrally located and yet quiet. The view of the mountains is great. The owners and the staff are very friendly and helpful. The breakfast is very good and plentiful. We love to stay there again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Bruno
Another again.
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • September 2013
I was for a walking holiday for the 2. time in this hotel tschuggen and can only recommend it. Centrally located. Sports complex (swimming pool, ice rink, etc.) , train station, bus stop and lifts in the proximity and easy to reach. read hotel review
  • Room
    5.0

    Single room small, but well furnished and equipped.

  • Gastronomy
    5.0

    Rich breakfast. Supper in the nextdoor restaurants possible.

  • Service
    6.0

    Friendly and accommodating.

  • Sport & Leisure
    5.0

    Sports facilities nearby and very easy to reach.

  • Hotel
    6.0

    I was for a walking holiday for the 2. time in this hotel tschuggen and can only recommend it. Centrally located. Sports complex (swimming pool, ice rink, etc.) , train station, bus stop and lifts in the proximity and easy to reach.

  • Location
    5.0

    Centrally located. Railway station, within walking distance. Great view on the mountains.

Close
Levi
The Perfect Holiday
  • Recommended hotel
  • Families
  • Countryside & spa
  • September 2013
The best hotel we've ever been to! We took the top room with the beautiful view of the valley and the Eiger mountain. The rooms were very clean and comfortable. Excellent, central location in Grindelwald - Everything is just a 5 minute walk away. Delicious breakfast, the food is always fresh and tasty. The staff were very friendly and helpful, often helping us in choosing activities, giving us information about the weather, and making us feel very welcome and at home. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Mike&Rose
Wonderful holiday
  • Recommended hotel
  • Couples
  • Countryside & spa
  • September 2013
Perfect for a walking holiday in the Alps - everything we hoped - lovely hotel, friendly and helpful staff, beautiful village and mountains, lots of alking paths (wander wegs) from easy to challenging, and we had great weather read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Uwe
Beautiful mountain views
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • June 2013
We spent our holiday in a very pleasant atmosphere. Nice personal attention. Unfortunately the breakfast room was a bit small. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Karin
Are definitely coming again
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
Small however completely fine hotel, felt totally comfortable. The operator very open, friendly and personable. Everything is very clean and tidy. Really recommendable. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Hanspeter
Value for money great
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2013
Small but fine Hotel Garni. The breakfast buffet is recommendable. By the same family very hospitable run. We felt really comfortable and can it further-recommend. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
Close
Mirco
From the stress of everyday life relaxing
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2013
Small, fine and family-run hotel at optimal, central location in Grindelwald. Very recommendable for a few days from the hustle and bustle of everyday life to relax. Simple, very clean rooms, in our case with a balcony and view of the eiger north face. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Manuel
Definitely again
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
The hotel tschuggen can in any case unreservedly be recommended! The value for money is great. You can tell, that the hotel from the owner family personally managed. The quality of the stay is excellent. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Stefan
Real friendliness!
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
Very friendly and very helpful host family! Great breakfast buffet! Many thanks for the great 4 days read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Matti
Skiing-holiday that works. Recommendable.
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • January 2013
Nice stay, friendly stuff, good breakfast. Near skilifts/ train ,bus. Hotel gives you good possibilitys to choose any skiing area in Grindelwald easily. Shops and restaurants nearby- but quite expensive like the whole Switzerland at the moment. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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