Hotel Riu Helios(4 stars)

Sunny Beach resort BG-8240 Sunny Beach Burgas BG View on map

Average rating

333 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.4
  • Location
    5.6
  • Food and Drinks
    5.2
  • Sport & entertain
    5.2
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138 hotel reviews for undefinedsorted by travel date
Michaela & Klaus
Gladly again for 1 week in this hotel/country
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel makes generally speaking a good impression, the hotel overall clean, the pools and the garden area always kept clean and also the beach a few meters away which is very well maintained. In the restaurant also very clean and appealing atmosphere, the two bars were also ok. All the staff in the hotel, whether reception, maids, restaurant and at the bars were very friendly. Good German skills at the front desk. You will always find something to eat, one leaves always full, a shortcoming concerns the temperatures, the food could have been a bit warmer. But for a ... week-long holiday I think ok. In the rooms the girls may still be a little better, beds made badly and the bathroom could also still be cleaned a little bit better, but apart form that ok. Volume was only an issue from the two restaurant right on the beach in front of the hotel entrance, apart from that quiet. Entertainment is not pushy either. At the end pf September there were many retirees, but also young people and middle-aged couples, the clientele was mixed: German, British, Dutch, a few Russians, French, Swiss. Good shopping and restaurant options right in front of the hotel, the beach has a fee (2 beach chairs, 1 umbrella about 12 Euros), but there is also a separate section if you brought your own swimsuits along. The all-inclusive drinks in the menu there were also ok, on offer. Bottles of water you get free at the front desk. If you like it a bit quieter, come mid/end of September, since the season is nearly over and everything a little quieter, the rooms are overlooking the large pool and with sea view in a quiet location, to the roadside loud as there is is a road and the shops directly outside. The weather was on average 20 degrees, but also partly always quite a nice wind, the water in the pool was quite cold, the ocean was a bit more pleasant, but also quite fresh. There is not all too much in Bulgaria to visit, but of course one/two trips you find, or something on your own, otherwise relax and enjoy, a week for that is completely ok. Our conclusion: a week in this country and in the hotel we would do it again, we had a good break and found a pleasant atmosphere with friendly staff and a clean hotel. Keep it up! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Annika
super nice vacation which we'll definitely repeat
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
We'll definitely visit the hotel and this country again. It was very nice. Everything just worked. The lovely sandy beach, the delicious food and the beautiful room with sea view. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Barbara
Here you get great value for money
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel is in a great position, it everything is within reach. The proximity to the beach is great and the attractions of the seaside resort are within walking distance. The peninsula Nessebar you can get a boat (water taxi) The trip takes only 25 minutes. I had a double room for single use. It was very large. The balconies are also very large. The bulgarian nationalitätenrestaurant is highly recommended. Overall the hotel made a pleasant impression. Only the evening shows since in the quality is not good. They were not very professional. But you must also not to see. ... In september were guests of all ages were present, but trend older guests. The guests spoke german, english, french, dutch, russian. The all inclusive offer was regarding the meal good and stops every comparison to hotels in other holiday countries stood. For drinks there was unfortunately only 1 sort of red and white wine. The cocktails were not so great. On my desire mixed me a personal cocktail without any problems. The staff is really super nice and attentive. You get the impression, that the staff make you feel special. Which speaks for the management. read hotel review
  • Room
    5.0

    Large room, flat screen tv with 4 german programs. , air conditioning, hair dryer, shower very nice without curtain sondrrn mitwand from glassteinen

  • Gastronomy
    5.0

    Beside the main restaurant one can in the evening also bulgarian and asian cuisine.

  • Service
    6.0

    Service is very good. The cleaning was without problems. At the reception and in the gastronomy area german was also spoken.

  • Sport & Leisure
    4.0

    I have the pool and the daily entertainment was not used.

  • Hotel
    5.0

    The hotel is in a great position, it everything is within reach. The proximity to the beach is great and the attractions of the seaside resort are within walking distance. The peninsula Nessebar you can get a boat (water taxi),. The trip takes only 25 minutes. I had a double room for single use. It was very large. The balconies are also very large. The bulgarian nationalitätenrestaurant is highly recommended. Overall the hotel made a pleasant impression. Only the evening shows since in the quality is not good. They were not very professional. But you must also not to see. In september were guests of all ages were present, but trend older guests. The guests spoke german, english, french, dutch, russian. The all inclusive offer was regarding the meal good and stops every comparison to hotels in other holiday countries stood. For drinks there was unfortunately only 1 sort of red and white wine. The cocktails were not so great. On my desire mixed me a personal cocktail without any problems. The staff is really super nice and attentive. You get the impression, that the staff make you feel special. Which speaks for the management.

  • Location
    5.0

    Airport approximately 30 minutes away, beach only 3 minutes, shops there was overall in large number, excursions were offered. The scenic drive toward after Nessebar should all first time visitors make.

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Norbert
The top address on the sunny beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The TOP ADDRESS On the sunny beach . Very clean hotel - best location. Check-in/out was ok. Very polite and friendly staff. Dining - food and drinks, except for the fish (except salmon) and the cooked vegetables, was very good. The staff in the gastronomy, especially at the bars was absolutely top. The room was very clean and absolutely calmly convenient. Daily hand towel changing, multiple times change of bedlinen. The hotel manager was there every day with ethusiasm. We can recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Wolfgang
A very well managed hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
We were very pleased with the friendliness of the hotel staff and the entertainment team. The food and drink were varied and deliciously prepared. The rooms are large, with modern decor. The only drawback was the cold pool. All in all a very nice vacation. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Katharina
Anytime again... Thumbs up! :-)
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2013
A super hotel with a super location directly on the beach. Super location near the party area for young people (about a 3 minute walk)! Also a super hotel for families and retired people. It offers something for everyone. Can only be recommended read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michelle
RIU Helios definitely recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
The hotel is very nicely designed and despite its size is not lost. The hotel was at any time very clean. Massive drawback is the very high prices for the wireless internet. This was for us a reason, this hotel in the future not to book more. 5 € for 24 hours of internet or 2 0 €for a week is outrageous. read hotel review
  • Room
    6.0

    The rooms are very spacious and big. Our room was probably 2012/2013 recently been freshly renovated. Our room was equipped with a flat tv, a minibar (be careful, if the stromkarte is drawn up, the minibar from) telephone, hair dryer and safe (which one to pay had) Small tip from us: the best you take clothespin with, then one is many vacationers consider ☺

  • Gastronomy
    6.0

    The food is varied, but each time the tried and tested ☺ 2 times per week there were theme evenings, you could also in one of the two restaurants register to (bulgarian or asian) the menu also left nothing to be desired. Everything was included. Special wishes as example Jägermeister had to be paid (if one money had ) the waiter in the hotel were very friendly and fast in the work.

  • Service
    6.0

    The people at the reception worried very quickly to the concerns and it was also always someone there, either spoke english or german. The cleaning of the room was cleaned every day and you didn't bother us.

  • Sport & Leisure
    6.0

    A big compliment to the animation team. There was a varied program, whether water aerobics with Tony, Boule with stan, air rifle shooting with Mario and stan, bingo with Alex or Zumba with Mario, there was something there for everyone ☺ the only thing we to criticize are the external shows, as folklore or magic show. These were boring and you would prefer the entertainment team still one or another show take leave. Beach chairs at the pool were sufficiently available, although the mass sports' reserve ' in Bulgaria arrived. The sunloungers at the beach we didn't use, since we 1st too expensive and we were 2. the beach chairs at the pool and then quickly jump into the ocean could.

  • Hotel
    3.0

    The hotel is very nicely designed and despite its size is not lost. The hotel was at any time very clean. Massive drawback is the very high prices for the wireless internet. This was for us a reason, this hotel in the future not to book more. 5 € for 24 hours of internet or 2 0 €for a week is outrageous.

  • Location
    6.0

    The hotel is located in the middle of party mile from the Sonnenstrand, directly at a fine sandy beach. In the immediate vicinity you will find plenty of bars, restaurant, shops, games and fun attractions.

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Gerhard
Area and hotel were excellent!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
The zimmerlagezur street we could not influence and therefore it was very noisy at night. So we had to use the air conditioning. So we have a decent cold brought them home with. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Verena
RIU Helios - top!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
The rooms in the RIU Helios are quite spacious! The room cleaning was done every day. Upon request we got fresh towels every day. Unfortunately the towels on the balcony not dry, without the railings to hang. The nationalities in the hotel were very mixed: russian, english, german, bulgaren... All represented. read hotel review
  • Room
    6.0

    The rooms are very spacious and comfortably furnished! Se are very clean and left nothing to be desired!

  • Gastronomy
    5.0

    There are several restaurants. In the main restaurant you can have breakfast, lunch and dinner. In the evening there were two theme restaurants: asiatically and bulgarian! You could eat lunch at the beach bar snacks. At the port there are also cake! At the pool bar, you got the whole day alcoholic and non-alcoholic drinks. The quality and quantity of the food was good. We had two topic evenings experienced: bulgarian and italian! You can always find something delicious food to eat.

  • Service
    6.0

    In the hotel are really all employees were very friendly. At the reception german was spoken. The waiters work without end and were always very courteous! In the evening in the bar salon are the bartenders great mood, make fun with the guests and read every request from the eyes!

  • Sport & Leisure
    6.0

    There are two pools. Both are very clean! The couches are in a super condition! The entertainment is great. The animation team is very friendly and worries very exemplary about the guests. The evening shows were very varied. Especially the dancing the animators are super! During the day there were activities such as Bocce, Volleyball, Zumba or water polo! There is something for everyone. In the evening one gets a document, if we have won ☺ For the kids there was a kids club and the evening mini disco! Unfortunately there are many people, the work of the animation team does not esteem. It should not be really like that! A big thumbs up and ole at sandra said that the bathroom!

  • Hotel
    6.0

    The rooms in the RIU Helios are quite spacious! The room cleaning was done every day. Upon request we got fresh towels every day. Unfortunately the towels on the balcony not dry, without the railings to hang. The nationalities in the hotel were very mixed: russian, english, german, bulgaren... All represented.

  • Location
    5.0

    The beach is only through the promenade separated from the hotel. Unfortunately, there was the beach restaurant, in which the whole time loud techno music is played. Otherwise, the promenade as a large amusement park. One finds also on every corner a bar or disco!

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Jörg
More is just not possible. A DREAM HOLIDAY
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
Riu Helios is an enormous hotel complex with two large pool areas, restaurants, bars, a supermarket, its own taxi stand and so much more. If you don't want a clean beach with wonderfully clear, dark water, varied activities such as parachuting and banana boat or anything else you can imagine and is right on your doorstep, then there is really no need for you to leave the hotel and you will not miss out on anything. Just great for every taste and age group. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Hans
The Riu-Hotel Helios, a very good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • July 2013
The last winter renovated hotel met all my expectations for a holiday in a Riu-hotel. Recommended for the gastronomy is especially the bulgarian restaurant. Also one should the vacation use, around the country Bulgaria for excursions further exploration. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Susanne
Never again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Stay away! The noise from the adjoining beach bar 'luxury' from the morning until late into the night stand! No sea view, because the balcony door open because of the constant bass of the scary music. You can hear the music at the pool and on the terrace with the food. Matters useless. Travel agency TUI on the ear deaf! Not to dazzle leave of Riu classic and entspannungsversprechen. Furthermore, the hotel in a different place be built. read hotel review
  • Room
    4.0

    Nice and clean, firm mattresses

  • Gastronomy
    4.0

    Okay, if often the same dishes

  • Service
    4.0

    Friendly, clean room and bathroom

  • Sport & Leisure
    4.0

    Ok, clean and the usual pool reservations before breakfast

  • Hotel
    4.0

    Stay away! The noise from the adjoining beach bar 'luxury' from the morning until late into the night stand! No sea view, because the balcony door open because of the constant bass of the scary music. You can hear the music at the pool and on the terrace with the food. Matters useless. Travel agency TUI on the ear deaf! Not to dazzle leave of Riu classic and entspannungsversprechen. Furthermore, the hotel in a different place be built.

  • Location
    1.0

    Mixture of amusement park and Reeperbahn

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Matthias
Great quiet hotel in the middle of a night life area.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
One of the best hotels on Sonnenstrand. The rooms are relatively large to very large and clean. The staff very friendly and helpful. The room service was great! The alcoholic drinks (cocktails, and coffee) were not my cup of tea, from an all inclusive hotel but you don't expect more. Cocktails you can get in the estimated 1000 bars in the immediate area better drink. The food is half on the english taste, otherwise however very tasty and varied. Complaints about poor food i can't understand: there are many spices (oregano, pepper, etc.) To spice things up in small ... bowls available, every table salt and pepper. I'd come back anytime. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Sabrina
Very clean hotel with great food
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
We were in Bulgaria for the 1. time and are very impressed. The hotel is very clean, the staff was very friendly and the food always tasted very good for us. The hotel is very centrally located, this means: beach, shopping, cafes, restaurants in the immediate area. The only point of the disturbed us somewhat, was the loud music at the beach. There is a beachside café, that in the afternoon a dj commitment and plays mostly techno or housemusik. This is the only small criticism we can attach. Otherwise we were very satisfied. We can easily see ourselves again ... our vacation in RIU Helios to spend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Baerliner25
Beautiful beach holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
Beautiful beach holiday in a hotel, the all our expectations with a super price performance ratio. We would gladly come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Franziska
We were thrilled
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
It was our first time in Bulgaria and were more than satisfied. The hotel is although older, renovated and very clean. This is a 2. visit read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lutz
A Rio-hotel says everything, once Rio always Rio!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
It is just a Rio-hotel. There is just about everything was great. Only with the plastic plates i can't to friends, at the pool and lobby bar. Should be separated. ( on day) read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Christiane
Great hotel with great food
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel is for my taste just perfect in terms of size. The complex is in a top condition. Also the rooms were really clean and every day it was cleaned. The food was every day a pleasure 2 times per week ppo a theme evening (Italian, bulgarian). The only thing which we missed was that there too few offers for children gave, no animation no mini disco or slides in the water. Maybe it but also because of the off-season. read hotel review
  • Room
    6.0

    The size our room ( family room) was perfect we had two separate rooms in our large bedroom was also a large full bath, and the other room extra a toilet. And a small kitchenette.

  • Gastronomy
    6.0

    There was a main restaurant and two wahlrestaurants. We were always in the main restaurant the food was always freshly prepared, and really something for everyone. Cleanliness and hygiene were immaculate.

  • Service
    6.0

    The staff's hospitality was perfect, most could also speak German. Cleaning of the rooms was once on the day.

  • Sport & Leisure
    4.0

    There were two pools, the were reasonable, unfortunately but there was nothing for children no slides etc.

  • Hotel
    6.0

    The hotel is for my taste just perfect in terms of size. The complex is in a top condition. Also the rooms were really clean and every day it was cleaned. The food was every day a pleasure 2 times per week ppo a theme evening (Italian, bulgarian). The only thing which we missed was that there too few offers for children gave, no animation no mini disco or slides in the water. Maybe it but also because of the off-season.

  • Location
    6.0

    Also the beach is on foot 2 minutes away. If evening a bit of action you have to only from the hotel and already one is in the middle in it in different shops, bars restaurants.

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Sebastian
Gladly again - however not really in the late season
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Great hotel, perfect service, best beach area and everywhere absolutely clean! However in the late season is the Sonnenstrand not recommendable, there more and more shops, bars, Discos and other possibilities for recreation close. Thus one is after dinner more or less on the entertainment program in the hotel rely on. And here you have the off-season noticed, since the pool bar early close and the evening animation set and therefore the attached bar. In order to escape was just initiative necessary. Apart from the hotel is, the Sonnenstrand and Bulgaria in general very recommendable! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Didi
getränkeumstellung
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Through the conversion of premium brands ( Bacardi, Baileys and so on) on the cheap schrottreifes is the review for beverages a 'good' on poor among those whose rankings have slipped. The new getränkemarken taste cheap read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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